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  • IBM ECM 2009

    Panorama de loffre logicielle

  • LECM : rpondre aux problmatiques majeures de lEntreprise

    Plus de 50% nont pas confiance en lintgrit de leurs donnes *Risque

    Contrle

    Volumes

    SimplicitPlus de facilit et de cohrence pour les utilisateurs finaux

    Tout le monde doit accder linformation

    Volumes & impact du papier sont crasants

    Agilit time to value plus rapide

    * AIIM Global Survey 2008

  • Amliorer lefficacit par un accs plus rapide une information de confiance

    Rendre le contenu disponible dynamiquement dans les applications mtiers fluidifier les changes

    Permettre des recherches scurises dans les contenus dEntreprise

    Sassurer que linformation est capture et gre dans le respect des normes et rglementations

    Loffre IBM ECM sattache offrirla plus grande couverture possible

  • LECM et la Gestion des Contrats

    Cration Ngotiation Accord Administration & ConformitRenouvellement & Optimisation

    Stockage &Gestion

    Juridique

    Fournisseur

    AchatsERP

    Mtier

    Client

    Finance

    CRM

    Validations

    ClassementRtentionScurit

    Notification de renouvellement

    automatique

    = business process

    IBMECM

    Analyse des Processus & Performance

    IBMECM

    IBMECM

    http://images.google.com/imgres?imgurl=http://www.ibm.com/jp/servers/eserver/pseries/photo/j/p5_550_520_desk.jpg&imgrefurl=http://www.ibm.com/jp/servers/eserver/pseries/photo/&h=3600&w=2332&sz=377&tbnid=Crusw7X9W_NLdM:&tbnh=150&tbnw=97&hl=en&start=18&prev=/images%3Fq%3Dpseries%2Bsite:ibm.com%26svnum%3D10%26hl%3Den%26lr%3Dhttp://images.google.com/imgres?imgurl=http://www.ibm.com/jp/servers/eserver/pseries/photo/j/p5_550_520_desk.jpg&imgrefurl=http://www.ibm.com/jp/servers/eserver/pseries/photo/&h=3600&w=2332&sz=377&tbnid=Crusw7X9W_NLdM:&tbnh=150&tbnw=97&hl=en&start=18&prev=/images%3Fq%3Dpseries%2Bsite:ibm.com%26svnum%3D10%26hl%3Den%26lr%3Dhttp://images.google.com/imgres?imgurl=http://www.resume-resource.com/Examples/resume-example-student1.gif&imgrefurl=http://www.resume-resource.com/exstu1.html&h=792&w=550&sz=36&tbnid=PIyEC6JwjWaUkM:&tbnh=143&tbnw=99&prev=/images%3Fq%3Dresume%26um%3D1&start=2&sa=X&oi=images&ct=image&cd=2http://images.google.com/imgres?imgurl=http://www.resume-resource.com/Examples/resume-example-controller-fanancial1b.gif&imgrefurl=http://www.resume-resource.com/exfi1.html&h=760&w=550&sz=20&hl=en&start=4&um=1&tbnid=c2BvwqaiN0GOQM:&tbnh=142&tbnw=103&prev=/images%3Fq%3Dresume%2B%26svnum%3D10%26um%3D1%26hl%3Den%26lr%3D%26sa%3DG%26as_qdr%3Dallhttp://images.google.com/imgres?imgurl=http://www.lifeclever.com/wp-content/uploads/2006/10/00_typical_resume_480.gif&imgrefurl=http://www.lifeclever.com/give-your-resume-a-face-lift/&h=608&w=470&sz=86&hl=en&start=8&um=1&tbnid=w0iLcqGCaS6DlM:&tbnh=136&tbnw=105&prev=/images%3Fq%3Dresume%2B%26svnum%3D10%26um%3D1%26hl%3Den%26lr%3D%26sa%3DG%26as_qdr%3Dallhttp://images.google.com/imgres?imgurl=http://www.njaet.org/news/2004/2004-summer/images/manila_folder_open_hg_wht.gif&imgrefurl=http://www.njaet.org/news/2004/2004-summer/2004-summer.htm&h=292&w=350&sz=81&hl=en&start=12&um=1&tbnid=ZQuiI33Js9IKMM:&tbnh=100&tbnw=120&prev=/images%3Fq%3Dmanila%2Bfolder%26svnum%3D10%26um%3D1%26hl%3Den%26lr%3D%26sa%3DG%26as_qdr%3Dall

  • LECM et la Gestion des Factures

    Temps moyen de traitement : 28 semaines

    Documents disponibles

    Avant

    Temps moyen de traitement : 15 jours

    Aprs

  • LECM et la Gestion des Ressources humaines

    Recrutement RetraiteDpartFormation & Certification

    EvolutionsOrientationContrat Entretiens

    HR

    Manager

    EmployJuridique

    Externe

    Intgration

    http://images.google.com/imgres?imgurl=http://www.njaet.org/news/2004/2004-summer/images/manila_folder_open_hg_wht.gif&imgrefurl=http://www.njaet.org/news/2004/2004-summer/2004-summer.htm&h=292&w=350&sz=81&hl=en&start=12&um=1&tbnid=ZQuiI33Js9IKMM:&tbnh=100&tbnw=120&prev=/images%3Fq%3Dmanila%2Bfolder%26svnum%3D10%26um%3D1%26hl%3Den%26lr%3D%26sa%3DG%26as_qdr%3Dall

  • LECM et la Vision globale du client

    CRM

    Systmes Centraux ECM

    ERP

    Data Center

    Centre dAppel

    Client Web - Self Service

    Partenaires

    Marketing & Analytique

  • LECM et la Gestion de Projets collaborative

    Lancement Planning & Design ExcutionSuivi

    & Contrle CltureIBMECM

    Budget

    Planning

    Ressources

    Dlivrables

    Communications

    Mtriques

    Normes & Procdures

    Projet A

    crationrevues

    rvisions

    approbations

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  • LECM et la Gestion des Produits et ServicesECM

    Commerce Server

    Portail

    MDM/PIM

    Fournisseurs

    ChefsProduits

    Marketing

    Finance

    Publication

    Logistique

    Commercial

    ECM

    ERP

    CRM

    emailvido

    formulairesfactures

    graphiquescontrats

    fiches techniquestableurs

    Site B2C

    Site B2B

    Portails

    Centres dAppels

    Espace de stockage

    Catalogues/Flyers

    Fournisseurs/Vendeurs

    Publicit

    Revendeurs

    Informations ProduitsClients / Distribution

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  • Portfolio Content Management

    Amliorer lefficacit par un accs plus rapide une information de confiance

  • Dmatrialisation et reconnaissance automatique des documentsIBM FileNet Capture ADR

    Semi-StructurSemi-StructurStructurStructur Non-StructurNon-Structur

  • 12

  • Publication de documents composs multi-canaux

    Auteur

    ResponsablePublication

    Rvision/Markup/

    Approbation

    Traduction

    Publication

  • 14

    Personnel Entit Entreprise

    Partags ProtgFluide

    StructurAd-hoc Plusieurs auteurs Plusieurs lecteursFormel

    Contenus

    WCMPortailEspacesprojetsLibrairiesBlogs Wikis Forums

    Partage de documents ECM

    Auteur unique

    Gestion de Projets collaborative

  • Intgration FileNet

  • Facturation lectronique Prsentation Internet

    Applications : Enterprise Report Management

    (COLD)

    Extension de lECM aux tats et listings informatiques

    Usages : ERM pour les systmes centraux

    (mainframes)

    Intgration native au catalogue centralis gr par les services ECM

    Intgration native aux outils de Records Management et au BPM

  • Consolidation des dossiers Vue 360

    CFS for IICE

    IBM Information IntegratorContent Edition

    IBM FileNet P8CALL CENTER COMPLIANCESELF-SERVICECRM WEBSITES

    IBM Information IntegratorContent Edition

    ERPCRM

    IBM CMOD

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