ENQUÊTE INTRANET CMIE

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ENQUÊTE INTRANET CMIE ENQUÊTE INTRANET CMIE Présentation des résultats au Présentation des résultats au Groupe Intranet Groupe Intranet Lundi 21 Mars 2005 Lundi 21 Mars 2005

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ENQUÊTE INTRANET CMIE. Présentation des résultats au Groupe Intranet Lundi 21 Mars 2005. Rappel des principales données de départ de l’enquête. Cible du questionnaire  : l’ensemble des salariés du CMIE Modalités de contact  : - PowerPoint PPT Presentation

Transcript of ENQUÊTE INTRANET CMIE

  • ENQUTE INTRANET CMIEPrsentation des rsultats au Groupe IntranetLundi 21 Mars 2005

  • Rappel des principales donnes de dpart de lenquteCible du questionnaire: lensemble des salaris du CMIE

    Modalits de contact: Questionnaire en ligne, accessible partir de la page daccueil du site (Animation flash dans le bandeau de haut de page) En ligne du 31/01/2005 au 02/03/2005, soit durant 23 jours ouvrs (4 semaines et demi)Questionnaire papier distribu avec les bulletins de salaires de Fvrier 2005

    Date du mail initiateur de lenqute : 31/01/2005

    Date limite de retour des questionnaires: fixe (initialement) au 18/02/2005

    Prise en compte des rponses parvenues jusquau 16/03/2005

    Dpouillement des questionnaires: du 7 au 16 Mars 2005

  • I- GENERALTaux global de retourModalit de rponse choisie

  • Nb. global retours

    22559

    11228

    11330

    Nb. sonds

    Nb. rponses

    Nombre global de retours - Enqute Intranet

    Taux global retours

    0.2622222222

    0.2589285714

    0.2654867257

    %

    Taux global de retours - Enqute Intranet (%)

    Modalit de rponse

    0.4237288136

    0.5762711864

    %

    Modalit de rponse choisie - Enqute Intranet

    Graph. Moyenne

    0.6

    0.5

    0.5

    0.41

    0.4

    0.38

    0.375

    0.33

    0.33

    0.3

    0.285

    0.23

    0.22

    0.2

    0.17

    0.17

    0.17

    0.143

    0

    0.3

    Taux de retour (en %)

    Classement et Taux de retour moyen des centres

    Moyenne des centres

    TAUX DE RETOUR MOYEN DES CENTRES

    CentreTaux de retour (en %)

    IP60%

    MAN50%

    SEN50%

    HOT41%

    GEV40%

    CHA38%

    VIC38%

    CLI33%

    ISL33%

    MER30%

    LEV29%

    LAF23%

    LOU22%

    MAD20%

    BES17%

    CHL17%

    COT17%

    UMM14%

    DES0%

    MOY30%

    MOY30%

    Totaux

    Catgorie d'utilisateurNb. sondsNb. rponses

    Total22559

    Personnel administratif11229

    Personnel mdical11330

    Modalit de rponse%Nb.

    Par Intranet42.4%25

    Par courrier57.6%34

    Nb. total rponses10059

    Catgorie d'utilisateur%

    Total26.2%

    Personnel administratif25.9%

    Personnel mdical26.5%

    Graph. Sige

    18.5

    Total Sige

    Taux de retour - SIEGE

    Sige

    %Nb. sondsNb. rponses

    Total Sige18.5275

    ValeurNb. Rponses% Sonds% Admin. CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours120.9%1.8%

    Entre 2 et 3 fois par semaine220.9%1.8%

    Entre 2 et 3 fois par mois310.4%0.9%

    Moins de 2 fois par mois40.0%0.0%

    Jamais50.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?0.0%0.0%

    Je n'ai pas le temps10.0%0.0%

    Les informations ne sont pas faciles trouver20.0%0.0%

    Les temps de rponses sont trop longs30.0%0.0%

    Je prfre d'autres sources d'information40.0%0.0%

    Les informations ne me sont pas utiles50.0%0.0%

    Je n'ai jamais pu me connecter60.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles70.0%0.0%

    Autre80.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :0.0%0.0%

    Le bouche oreille entre collgues10.0%0.0%

    Les mails dinformation de la documentaliste231.3%2.7%

    Une personne que jai sollicite ma dirig vers le site30.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)410.4%0.9%

    Autre510.4%0.9%

    Question 2 Autre : Si Autre, prcisez :TEXTE 20.0%0.0%

    0.0%0.0%

    UTILISATION0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?0.0%0.0%

    Tout fait110.4%0.9%

    Plutt241.8%3.6%

    Plutt pas30.0%0.0%

    Pas du tout40.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.10.0%0.0%

    Linformation nest pas jour.20.0%0.0%

    L'information est incomplte.30.0%0.0%

    Linformation est errone.40.0%0.0%

    Autre50.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis0.0%0.0%

    4. Vous utilisez Intranet surtout pour :0.0%0.0%

    4.1 Connatre l'actualit du CMIE0.0%0.0%

    Le plus souvent4.1/120.9%1.8%

    Rgulirement4.1/231.3%2.7%

    Rarement4.1/30.0%0.0%

    Jamais4.1/40.0%0.0%

    4.2 Rechercher une information utile pour mon travail0.0%0.0%

    Le plus souvent4.2/131.3%2.7%

    Rgulirement4.2/210.4%0.9%

    Rarement4.2/30.0%0.0%

    Jamais4.2/40.0%0.0%

    4.3 Imprimer/Tlcharger des documents0.0%0.0%

    Le plus souvent4.3/110.4%0.9%

    Rgulirement4.3/210.4%0.9%

    Rarement4.3/331.3%2.7%

    Jamais4.3/40.0%0.0%

    4.4 Consulter une rubrique spcifique0.0%0.0%

    Le plus souvent4.4/131.3%2.7%

    Rgulirement4.4/210.4%0.9%

    Rarement4.4/30.0%0.0%

    Jamais4.4/410.4%0.9%

    Question 4 Rubrique : Laquelle ?TEXTE 40.0%0.0%

    0.0%0.0%

    CONTENU0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?0.0%0.0%

    Tout fait10.0%0.0%

    Plutt241.8%3.6%

    Plutt pas30.0%0.0%

    Pas du tout40.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :0.0%0.0%

    6. 1 Page daccueil0.0%0.0%

    Incite beaucoup6.1/141.8%3.6%

    Incite un peu6.1/20.0%0.0%

    Nincite pas6.1/30.0%0.0%

    Sans opinion6.1/40.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.10.0%0.0%

    6.2 Notre association0.0%0.0%

    Incite beaucoup6.2/110.4%0.9%

    Incite un peu6.2/231.3%2.7%

    Nincite pas6.2/30.0%0.0%

    Sans opinion6.2/40.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.20.0%0.0%

    6.3 Ressources humaines0.0%0.0%

    Incite beaucoup6.3/120.9%1.8%

    Incite un peu6.3/231.3%2.7%

    Nincite pas6.3/30.0%0.0%

    Sans opinion6.3/40.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.30.0%0.0%

    6.4 Au coeur du quotidien0.0%0.0%

    Incite beaucoup6.4/120.9%1.8%

    Incite un peu6.4/20.0%0.0%

    Nincite pas6.4/310.4%0.9%

    Sans opinion6.4/40.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.40.0%0.0%

    6.5 Quoi de neuf, Doc ?0.0%0.0%

    Incite beaucoup6.5/120.9%1.8%

    Incite un peu6.5/220.9%1.8%

    Nincite pas6.5/30.0%0.0%

    Sans opinion6.5/40.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.50.0%0.0%

    6.6 A votre service0.0%0.0%

    Incite beaucoup6.6/110.4%0.9%

    Incite un peu6.6/20.0%0.0%

    Nincite pas6.6/320.9%1.8%

    Sans opinion6.6/410.4%0.9%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.60.0%0.0%

    6.7 Point doc0.0%0.0%

    Incite beaucoup6.7/110.4%0.9%

    Incite un peu6.7/210.4%0.9%

    Nincite pas6.7/320.9%1.8%

    Sans opinion6.7/40.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.70.0%0.0%

    0.0%0.0%

    ATTENTES / SUGGESTIONS0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :0.0%0.0%

    7.1 Notre associationTEXTE 7.10.0%0.0%

    7.2 Ressources humainesTEXTE 7.20.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.30.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.40.0%0.0%

    7.5 A votre serviceTEXTE 7.50.0%0.0%

    7.6 Point docTEXTE 7.60.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 80.0%0.0%

    0.0%0.0%

    CONCLUSION0.0%0.0%

    9. Pour vous, l'Intranet est un outil :0.0%0.0%

    Indispensable110.4%0.9%

    Trs utile220.9%1.8%

    Assez utile310.4%0.9%

    Pas utile du tout40.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :0.0%0.0%

    110.0%0.0%

    220.0%0.0%

    3331.3%2.7%

    4410.4%0.9%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

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    cf. Analyse quesions ouvertes.xls

    Graph. BES

    17

    40

    0

    %

    Taux de retour - BESLAY

    BES

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total17122

    Personnel administratif4052

    Personnel mdical070

    ValeurAdmin.MdTTotal BES% Sonds% Admin. BES% MdT BES% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine2110.4%20.0%0.0%0.9%0.0%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois4110.4%20.0%0.0%0.9%0.0%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps1110.4%20.0%0.0%0.9%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs3110.4%20.0%0.0%0.9%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%20.0%0.0%0.9%0.0%

    Les mails dinformation de la documentaliste200.0%0.0%0.0%0.0%0.0%

    Une personne que jai sollicite ma dirig vers le site3110.4%20.0%0.0%0.9%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2220.9%40.0%0.0%1.8%0.0%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/1220.9%40.0%0.0%1.8%0.0%

    Rgulirement4.1/200.0%0.0%0.0%0.0%0.0%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.2/2110.4%20.0%0.0%0.9%0.0%

    Rarement4.2/300.0%0.0%0.0%0.0%0.0%

    Jamais4.2/4110.4%20.0%0.0%0.9%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/1110.4%20.0%0.0%0.9%0.0%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/300.0%0.0%0.0%0.0%0.0%

    Jamais4.3/4110.4%20.0%0.0%0.9%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.4/200.0%0.0%0.0%0.0%0.0%

    Rarement4.4/300.0%0.0%0.0%0.0%0.0%

    Jamais4.4/4110.4%20.0%0.0%0.9%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1110.4%20.0%0.0%0.9%0.0%

    Plutt2110.4%20.0%0.0%0.9%0.0%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%20.0%0.0%0.9%0.0%

    Incite un peu6.1/2110.4%20.0%0.0%0.9%0.0%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%20.0%0.0%0.9%0.0%

    Incite un peu6.2/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.2/3110.4%20.0%0.0%0.9%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/1110.4%20.0%0.0%0.9%0.0%

    Incite un peu6.3/2110.4%20.0%0.0%0.9%0.0%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/1110.4%20.0%0.0%0.9%0.0%

    Incite un peu6.5/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/4110.4%20.0%0.0%0.9%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/1110.4%20.0%0.0%0.9%0.0%

    Incite un peu6.6/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/4110.4%20.0%0.0%0.9%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.7/2220.9%40.0%0.0%1.8%0.0%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable1110.4%20.0%0.0%0.9%0.0%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile3110.4%20.0%0.0%0.9%0.0%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    22110.4%20.0%0.0%0.9%0.0%

    33110.4%20.0%0.0%0.9%0.0%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. CHAT

    38

    50

    33

    %

    Taux de retous - CHATEAUDUN

    CHAT

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total38135

    Personnel administratif5042

    Personnel mdical3393

    ValeurAdmin.MdTTotal CHAT% Sonds% Admin. CHAT% MdT CHAT% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine22241.8%50.0%22.2%1.8%1.8%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois400.0%0.0%0.0%0.0%0.0%

    Jamais5110.4%0.0%11.1%0.0%0.9%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver2110.4%0.0%11.1%0.0%0.9%

    Les temps de rponses sont trop longs3110.4%0.0%11.1%0.0%0.9%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues100.0%0.0%0.0%0.0%0.0%

    Les mails dinformation de la documentaliste2220.9%50.0%0.0%1.8%0.0%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)42131.3%50.0%11.1%1.8%0.9%

    Autre5110.4%0.0%11.1%0.0%0.9%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt22131.3%50.0%11.1%1.8%0.9%

    Plutt pas3110.4%0.0%11.1%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.3110.4%0.0%11.1%0.0%0.9%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/12131.3%50.0%11.1%1.8%0.9%

    Rgulirement4.1/200.0%0.0%0.0%0.0%0.0%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.2/2110.4%25.0%0.0%0.9%0.0%

    Rarement4.2/31120.9%25.0%11.1%0.9%0.9%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.3/2110.4%25.0%0.0%0.9%0.0%

    Rarement4.3/3110.4%25.0%0.0%0.9%0.0%

    Jamais4.3/4110.4%0.0%11.1%0.0%0.9%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.4/2110.4%25.0%0.0%0.9%0.0%

    Rarement4.4/31120.9%25.0%11.1%0.9%0.9%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt22131.3%50.0%11.1%1.8%0.9%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%25.0%0.0%0.9%0.0%

    Incite un peu6.1/21120.9%25.0%11.1%0.9%0.9%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%0.0%11.1%0.0%0.9%

    Incite un peu6.2/2220.9%50.0%0.0%1.8%0.0%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/11120.9%25.0%11.1%0.9%0.9%

    Incite un peu6.3/2110.4%25.0%0.0%0.9%0.0%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/1110.4%25.0%0.0%0.9%0.0%

    Incite un peu6.5/2110.4%25.0%0.0%0.9%0.0%

    Nincite pas6.5/3110.4%0.0%11.1%0.0%0.9%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/1220.9%50.0%0.0%1.8%0.0%

    Incite un peu6.6/2110.4%0.0%11.1%0.0%0.9%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1220.9%50.0%0.0%1.8%0.0%

    Incite un peu6.7/2110.4%0.0%11.1%0.0%0.9%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable100.0%0.0%0.0%0.0%0.0%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile32131.3%50.0%11.1%1.8%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    22110.4%25.0%0.0%0.9%0.0%

    331120.9%25.0%11.1%0.9%0.9%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. CHL

    17

    0

    33

    %

    Taux de retours - CHATEAU-LANDON

    CHL

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total1761

    Personnel administratif030

    Personnel mdical3331

    ValeurAdmin.MdTTotal CHL% Sonds% Admin. CHL% MdT CHL% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine200.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois4110.4%0.0%33.3%0.0%0.9%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre8110.4%0.0%33.3%0.0%0.9%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues100.0%0.0%0.0%0.0%0.0%

    Les mails dinformation de la documentaliste2110.4%0.0%33.3%0.0%0.9%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2110.4%0.0%33.3%0.0%0.9%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre5110.4%0.0%33.3%0.0%0.9%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/1110.4%0.0%33.3%0.0%0.9%

    Rgulirement4.1/200.0%0.0%0.0%0.0%0.0%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/1110.4%0.0%33.3%0.0%0.9%

    Rgulirement4.2/200.0%0.0%0.0%0.0%0.0%

    Rarement4.2/300.0%0.0%0.0%0.0%0.0%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/1110.4%0.0%33.3%0.0%0.9%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/300.0%0.0%0.0%0.0%0.0%

    Jamais4.3/400.0%0.0%0.0%0.0%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/1110.4%0.0%33.3%0.0%0.9%

    Rgulirement4.4/200.0%0.0%0.0%0.0%0.0%

    Rarement4.4/300.0%0.0%0.0%0.0%0.0%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt200.0%0.0%0.0%0.0%0.0%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.1/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.2/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.3/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.5/2110.4%0.0%33.3%0.0%0.9%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.6/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.7/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable100.0%0.0%0.0%0.0%0.0%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile300.0%0.0%0.0%0.0%0.0%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    2200.0%0.0%0.0%0.0%0.0%

    3300.0%0.0%0.0%0.0%0.0%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. CLI

    33

    0

    67

    %

    Taux de retour - CLICHY

    CLI

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total33186

    Personnel administratif090

    Personnel mdical6796

    ValeurAdmin.MdTTotal CLI% Sonds% Admin. CLI% MdT CLI% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours1110.4%0.0%11.1%0.0%0.9%

    Entre 2 et 3 fois par semaine2331.3%0.0%33.3%0.0%2.7%

    Entre 2 et 3 fois par mois3110.4%0.0%11.1%0.0%0.9%

    Moins de 2 fois par mois4110.4%0.0%11.1%0.0%0.9%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps1110.4%0.0%11.1%0.0%0.9%

    Les informations ne sont pas faciles trouver2110.4%0.0%11.1%0.0%0.9%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%0.0%11.1%0.0%0.9%

    Les mails dinformation de la documentaliste2331.3%0.0%33.3%0.0%2.7%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre5220.9%0.0%22.2%0.0%1.8%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1110.4%0.0%11.1%0.0%0.9%

    Plutt2331.3%0.0%33.3%0.0%2.7%

    Plutt pas3110.4%0.0%11.1%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre5110.4%0.0%11.1%0.0%0.9%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/1110.4%0.0%11.1%0.0%0.9%

    Rgulirement4.1/2331.3%0.0%33.3%0.0%2.7%

    Rarement4.1/3110.4%0.0%11.1%0.0%0.9%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/1220.9%0.0%22.2%0.0%1.8%

    Rgulirement4.2/2220.9%0.0%22.2%0.0%1.8%

    Rarement4.2/300.0%0.0%0.0%0.0%0.0%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/1220.9%0.0%22.2%0.0%1.8%

    Rgulirement4.3/2110.4%0.0%11.1%0.0%0.9%

    Rarement4.3/3220.9%0.0%22.2%0.0%1.8%

    Jamais4.3/400.0%0.0%0.0%0.0%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/1331.3%0.0%33.3%0.0%2.7%

    Rgulirement4.4/2220.9%0.0%22.2%0.0%1.8%

    Rarement4.4/300.0%0.0%0.0%0.0%0.0%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1110.4%0.0%11.1%0.0%0.9%

    Plutt2441.8%0.0%44.4%0.0%3.5%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%0.0%11.1%0.0%0.9%

    Incite un peu6.1/2331.3%0.0%33.3%0.0%2.7%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.2/2441.8%0.0%44.4%0.0%3.5%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.3/2441.8%0.0%44.4%0.0%3.5%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/1110.4%0.0%11.1%0.0%0.9%

    Incite un peu6.4/2110.4%0.0%11.1%0.0%0.9%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/1662.7%0.0%66.7%0.0%5.3%

    Incite un peu6.5/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.6/2220.9%0.0%22.2%0.0%1.8%

    Nincite pas6.6/3220.9%0.0%22.2%0.0%1.8%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1220.9%0.0%22.2%0.0%1.8%

    Incite un peu6.7/2110.4%0.0%11.1%0.0%0.9%

    Nincite pas6.7/3110.4%0.0%11.1%0.0%0.9%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable1331.3%0.0%33.3%0.0%2.7%

    Trs utile2220.9%0.0%22.2%0.0%1.8%

    Assez utile3110.4%0.0%11.1%0.0%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    2200.0%0.0%0.0%0.0%0.0%

    33662.7%0.0%66.7%0.0%5.3%

    44110.4%0.0%11.1%0.0%0.9%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Grap. COTY

    17

    0

    29

    %

    Taux de retours - COTY

    COT

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total17122

    Personnel administratif050

    Personnel mdical2972

    ValeurAdmin.MdTTotal COT% Sonds% Admin. COT% MdT COT% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine2110.4%0.0%14.3%0.0%0.9%

    Entre 2 et 3 fois par mois3110.4%0.0%14.3%0.0%0.9%

    Moins de 2 fois par mois400.0%0.0%0.0%0.0%0.0%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues100.0%0.0%0.0%0.0%0.0%

    Les mails dinformation de la documentaliste2110.4%0.0%14.3%0.0%0.9%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre5110.4%0.0%14.3%0.0%0.9%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2110.4%0.0%14.3%0.0%0.9%

    Plutt pas3110.4%0.0%14.3%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.1110.4%0.0%14.3%0.0%0.9%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.1/200.0%0.0%0.0%0.0%0.0%

    Rarement4.1/3110.4%0.0%14.3%0.0%0.9%

    Jamais4.1/4110.4%0.0%14.3%0.0%0.9%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/1220.9%0.0%28.6%0.0%1.8%

    Rgulirement4.2/200.0%0.0%0.0%0.0%0.0%

    Rarement4.2/300.0%0.0%0.0%0.0%0.0%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/1220.9%0.0%28.6%0.0%1.8%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/300.0%0.0%0.0%0.0%0.0%

    Jamais4.3/400.0%0.0%0.0%0.0%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.4/2110.4%0.0%14.3%0.0%0.9%

    Rarement4.4/300.0%0.0%0.0%0.0%0.0%

    Jamais4.4/4110.4%0.0%14.3%0.0%0.9%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2110.4%0.0%14.3%0.0%0.9%

    Plutt pas3110.4%0.0%14.3%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.1/2110.4%0.0%14.3%0.0%0.9%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.2/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.2/3110.4%0.0%14.3%0.0%0.9%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.3/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.3/3110.4%0.0%14.3%0.0%0.9%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/3110.4%0.0%14.3%0.0%0.9%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.5/2110.4%0.0%14.3%0.0%0.9%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/1220.9%0.0%28.6%0.0%1.8%

    Incite un peu6.6/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1110.4%0.0%14.3%0.0%0.9%

    Incite un peu6.7/2110.4%0.0%14.3%0.0%0.9%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable1110.4%0.0%14.3%0.0%0.9%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile3110.4%0.0%14.3%0.0%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    22110.4%0.0%14.3%0.0%0.9%

    33110.4%0.0%14.3%0.0%0.9%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. DES

    0

    0

    0

    %

    Taux de retours - DESCOMBES

    DES

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total0130

    Personnel administratif040

    Personnel mdical090

    ValeurAdmin.MdTTotal DES% Sonds% Admin. DES% MdT DES% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine200.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois400.0%0.0%0.0%0.0%0.0%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues100.0%0.0%0.0%0.0%0.0%

    Les mails dinformation de la documentaliste200.0%0.0%0.0%0.0%0.0%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt200.0%0.0%0.0%0.0%0.0%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.1/200.0%0.0%0.0%0.0%0.0%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.2/200.0%0.0%0.0%0.0%0.0%

    Rarement4.2/300.0%0.0%0.0%0.0%0.0%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/300.0%0.0%0.0%0.0%0.0%

    Jamais4.3/400.0%0.0%0.0%0.0%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.4/200.0%0.0%0.0%0.0%0.0%

    Rarement4.4/300.0%0.0%0.0%0.0%0.0%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt200.0%0.0%0.0%0.0%0.0%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.1/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.2/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.3/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.5/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.6/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.7/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable100.0%0.0%0.0%0.0%0.0%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile300.0%0.0%0.0%0.0%0.0%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    2200.0%0.0%0.0%0.0%0.0%

    3300.0%0.0%0.0%0.0%0.0%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. GEV

    40

    40

    40

    %

    Taux de retour - GEORGES V

    GEV

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total40156

    Personnel administratif4052

    Personnel mdical40104

    ValeurAdmin.MdTTotal GEV% Sonds% Admin. GEV% MdT GEV% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours1110.4%0.0%10.0%0.0%0.9%

    Entre 2 et 3 fois par semaine22331.3%60.0%0.0%2.7%0.0%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois400.0%0.0%0.0%0.0%0.0%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%20.0%0.0%0.9%0.0%

    Les mails dinformation de la documentaliste22241.8%40.0%20.0%1.8%1.8%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)4110.4%0.0%10.0%0.0%0.9%

    Autre5110.4%0.0%10.0%0.0%0.9%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1110.4%0.0%10.0%0.0%0.9%

    Plutt22241.8%40.0%20.0%1.8%1.8%

    Plutt pas3110.4%0.0%10.0%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.11120.9%20.0%10.0%0.9%0.9%

    Linformation nest pas jour.2220.9%0.0%20.0%0.0%1.8%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/11231.3%20.0%20.0%0.9%1.8%

    Rgulirement4.1/21120.9%20.0%10.0%0.9%0.9%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.2/22131.3%40.0%10.0%1.8%0.9%

    Rarement4.2/3110.4%0.0%10.0%0.0%0.9%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.3/22241.8%40.0%20.0%1.8%1.8%

    Rarement4.3/3110.4%0.0%10.0%0.0%0.9%

    Jamais4.3/400.0%0.0%0.0%0.0%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.4/2220.9%40.0%0.0%1.8%0.0%

    Rarement4.4/3331.3%0.0%30.0%0.0%2.7%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait11120.9%20.0%10.0%0.9%0.9%

    Plutt21231.3%20.0%20.0%0.9%1.8%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%0.0%10.0%0.0%0.9%

    Incite un peu6.1/22241.8%40.0%20.0%1.8%1.8%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/4110.4%0.0%10.0%0.0%0.9%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%0.0%10.0%0.0%0.9%

    Incite un peu6.2/21120.9%20.0%10.0%0.9%0.9%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/41120.9%20.0%10.0%0.9%0.9%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/1220.9%40.0%0.0%1.8%0.0%

    Incite un peu6.3/2220.9%0.0%20.0%0.0%1.8%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/4110.4%0.0%10.0%0.0%0.9%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/1220.9%0.0%20.0%0.0%1.8%

    Incite un peu6.4/2110.4%20.0%0.0%0.9%0.0%

    Nincite pas6.4/3110.4%0.0%10.0%0.0%0.9%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/11341.8%20.0%30.0%0.9%2.7%

    Incite un peu6.5/2110.4%20.0%0.0%0.9%0.0%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/11120.9%20.0%10.0%0.9%0.9%

    Incite un peu6.6/21120.9%20.0%10.0%0.9%0.9%

    Nincite pas6.6/3220.9%0.0%20.0%0.0%1.8%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1220.9%0.0%20.0%0.0%1.8%

    Incite un peu6.7/22131.3%40.0%10.0%1.8%0.9%

    Nincite pas6.7/3110.4%0.0%10.0%0.0%0.9%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable1110.4%0.0%10.0%0.0%0.9%

    Trs utile22131.3%40.0%10.0%1.8%0.9%

    Assez utile3110.4%0.0%10.0%0.0%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    2200.0%0.0%0.0%0.0%0.0%

    332462.7%40.0%40.0%1.8%3.5%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. HOT

    41.6

    75

    25

    %

    Taux de retour - HOTEL DE VILLE

    HOT

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total41.6125

    Personnel administratif7543

    Personnel mdical2582

    ValeurAdmin.MdTTotal HOT% Sonds% Admin. HOT% MdT HOT% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours1110.4%25.0%0.0%0.9%0.0%

    Entre 2 et 3 fois par semaine2110.4%25.0%0.0%0.9%0.0%

    Entre 2 et 3 fois par mois31120.9%25.0%12.5%0.9%0.9%

    Moins de 2 fois par mois400.0%0.0%0.0%0.0%0.0%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps100.0%0.0%0.0%0.0%0.0%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%25.0%0.0%0.9%0.0%

    Les mails dinformation de la documentaliste21120.9%25.0%12.5%0.9%0.9%

    Une personne que jai sollicite ma dirig vers le site3110.4%25.0%0.0%0.9%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1220.9%50.0%0.0%1.8%0.0%

    Plutt21120.9%25.0%12.5%0.9%0.9%

    Plutt pas3110.4%0.0%12.5%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.1110.4%0.0%12.5%0.0%0.9%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/1331.3%75.0%0.0%2.7%0.0%

    Rgulirement4.1/2220.9%0.0%25.0%0.0%1.8%

    Rarement4.1/300.0%0.0%0.0%0.0%0.0%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.2/200.0%0.0%0.0%0.0%0.0%

    Rarement4.2/31120.9%25.0%12.5%0.9%0.9%

    Jamais4.2/4110.4%25.0%0.0%0.9%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/31120.9%25.0%12.5%0.9%0.9%

    Jamais4.3/4110.4%25.0%0.0%0.9%0.0%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/1331.3%75.0%0.0%2.7%0.0%

    Rgulirement4.4/200.0%0.0%0.0%0.0%0.0%

    Rarement4.4/3110.4%0.0%12.5%0.0%0.9%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait1110.4%25.0%0.0%0.9%0.0%

    Plutt21120.9%25.0%12.5%0.9%0.9%

    Plutt pas3110.4%0.0%12.5%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%25.0%0.0%0.9%0.0%

    Incite un peu6.1/2110.4%25.0%0.0%0.9%0.0%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/41120.9%25.0%12.5%0.9%0.9%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%0.0%12.5%0.0%0.9%

    Incite un peu6.2/22131.3%50.0%12.5%1.8%0.9%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/4110.4%25.0%0.0%0.9%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/1220.9%50.0%0.0%1.8%0.0%

    Incite un peu6.3/2110.4%0.0%12.5%0.0%0.9%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/41120.9%25.0%12.5%0.9%0.9%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/1220.9%50.0%0.0%1.8%0.0%

    Incite un peu6.4/2110.4%0.0%12.5%0.0%0.9%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/11120.9%25.0%12.5%0.9%0.9%

    Incite un peu6.5/21120.9%25.0%12.5%0.9%0.9%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/4110.4%25.0%0.0%0.9%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.6/21120.9%25.0%12.5%0.9%0.9%

    Nincite pas6.6/3110.4%25.0%0.0%0.9%0.0%

    Sans opinion6.6/41120.9%25.0%12.5%0.9%0.9%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1110.4%25.0%0.0%0.9%0.0%

    Incite un peu6.7/21120.9%25.0%12.5%0.9%0.9%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/41120.9%25.0%12.5%0.9%0.9%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable100.0%0.0%0.0%0.0%0.0%

    Trs utile22131.3%50.0%12.5%1.8%0.9%

    Assez utile31120.9%25.0%12.5%0.9%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    11110.4%0.0%12.5%0.0%0.9%

    22110.4%25.0%0.0%0.9%0.0%

    331120.9%25.0%12.5%0.9%0.9%

    44110.4%25.0%0.0%0.9%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. IP

    60

    Total

    Taux de retours - IP

    IP

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total6053

    Les autres membres sont comptabiliss ailleurs (UMM, Lafayette, Clichy, Beslay etc. )

    ValeurNb. Rponses% Sonds% Admin. CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours10.0%0.0%

    Entre 2 et 3 fois par semaine220.9%1.8%

    Entre 2 et 3 fois par mois310.4%0.9%

    Moins de 2 fois par mois40.0%0.0%

    Jamais50.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?0.0%0.0%

    Je n'ai pas le temps10.0%0.0%

    Les informations ne sont pas faciles trouver20.0%0.0%

    Les temps de rponses sont trop longs310.4%0.9%

    Je prfre d'autres sources d'information40.0%0.0%

    Les informations ne me sont pas utiles50.0%0.0%

    Je n'ai jamais pu me connecter60.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles70.0%0.0%

    Autre810.4%0.9%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :0.0%0.0%

    Le bouche oreille entre collgues10.0%0.0%

    Les mails dinformation de la documentaliste231.3%2.7%

    Une personne que jai sollicite ma dirig vers le site30.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)410.4%0.9%

    Autre510.4%0.9%

    Question 2 Autre : Si Autre, prcisez :TEXTE 20.0%0.0%

    0.0%0.0%

    UTILISATION0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?0.0%0.0%

    Tout fait10.0%0.0%

    Plutt231.3%2.7%

    Plutt pas30.0%0.0%

    Pas du tout40.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.10.0%0.0%

    Linformation nest pas jour.20.0%0.0%

    L'information est incomplte.30.0%0.0%

    Linformation est errone.40.0%0.0%

    Autre50.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis0.0%0.0%

    4. Vous utilisez Intranet surtout pour :0.0%0.0%

    4.1 Connatre l'actualit du CMIE0.0%0.0%

    Le plus souvent4.1/10.0%0.0%

    Rgulirement4.1/210.4%0.9%

    Rarement4.1/310.4%0.9%

    Jamais4.1/40.0%0.0%

    4.2 Rechercher une information utile pour mon travail0.0%0.0%

    Le plus souvent4.2/10.0%0.0%

    Rgulirement4.2/220.9%1.8%

    Rarement4.2/30.0%0.0%

    Jamais4.2/40.0%0.0%

    4.3 Imprimer/Tlcharger des documents0.0%0.0%

    Le plus souvent4.3/10.0%0.0%

    Rgulirement4.3/210.4%0.9%

    Rarement4.3/310.4%0.9%

    Jamais4.3/40.0%0.0%

    4.4 Consulter une rubrique spcifique0.0%0.0%

    Le plus souvent4.4/10.0%0.0%

    Rgulirement4.4/220.9%1.8%

    Rarement4.4/30.0%0.0%

    Jamais4.4/40.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 40.0%0.0%

    0.0%0.0%

    CONTENU0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?0.0%0.0%

    Tout fait10.0%0.0%

    Plutt231.3%2.7%

    Plutt pas30.0%0.0%

    Pas du tout40.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :0.0%0.0%

    6. 1 Page daccueil0.0%0.0%

    Incite beaucoup6.1/110.4%0.9%

    Incite un peu6.1/20.0%0.0%

    Nincite pas6.1/30.0%0.0%

    Sans opinion6.1/410.4%0.9%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.10.0%0.0%

    6.2 Notre association0.0%0.0%

    Incite beaucoup6.2/10.0%0.0%

    Incite un peu6.2/220.9%1.8%

    Nincite pas6.2/30.0%0.0%

    Sans opinion6.2/40.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.20.0%0.0%

    6.3 Ressources humaines0.0%0.0%

    Incite beaucoup6.3/110.4%0.9%

    Incite un peu6.3/210.4%0.9%

    Nincite pas6.3/30.0%0.0%

    Sans opinion6.3/40.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.30.0%0.0%

    6.4 Au coeur du quotidien0.0%0.0%

    Incite beaucoup6.4/10.0%0.0%

    Incite un peu6.4/20.0%0.0%

    Nincite pas6.4/30.0%0.0%

    Sans opinion6.4/410.4%0.9%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.40.0%0.0%

    6.5 Quoi de neuf, Doc ?0.0%0.0%

    Incite beaucoup6.5/131.3%2.7%

    Incite un peu6.5/20.0%0.0%

    Nincite pas6.5/30.0%0.0%

    Sans opinion6.5/40.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.50.0%0.0%

    6.6 A votre service0.0%0.0%

    Incite beaucoup6.6/110.4%0.9%

    Incite un peu6.6/20.0%0.0%

    Nincite pas6.6/310.4%0.9%

    Sans opinion6.6/40.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.60.0%0.0%

    6.7 Point doc0.0%0.0%

    Incite beaucoup6.7/110.4%0.9%

    Incite un peu6.7/210.4%0.9%

    Nincite pas6.7/30.0%0.0%

    Sans opinion6.7/40.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.70.0%0.0%

    0.0%0.0%

    ATTENTES / SUGGESTIONS0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :0.0%0.0%

    7.1 Notre associationTEXTE 7.10.0%0.0%

    7.2 Ressources humainesTEXTE 7.20.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.30.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.40.0%0.0%

    7.5 A votre serviceTEXTE 7.50.0%0.0%

    7.6 Point docTEXTE 7.60.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 80.0%0.0%

    0.0%0.0%

    CONCLUSION0.0%0.0%

    9. Pour vous, l'Intranet est un outil :0.0%0.0%

    Indispensable110.4%0.9%

    Trs utile220.9%1.8%

    Assez utile30.0%0.0%

    Pas utile du tout40.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :0.0%0.0%

    110.0%0.0%

    220.0%0.0%

    3331.3%2.7%

    440.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. ISL

    33

    0

    60

    %

    Taux de retours - ISLY

    ISL

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total3393

    Personnel administratif040

    Personnel mdical6053

    ValeurAdmin.MdTTotal ISL% Sonds% Admin. ISL% MdT ISL% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine2220.9%0.0%40.0%0.0%1.8%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois4110.4%0.0%20.0%0.0%0.9%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps1110.4%0.0%20.0%0.0%0.9%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%0.0%20.0%0.0%0.9%

    Les mails dinformation de la documentaliste2110.4%0.0%20.0%0.0%0.9%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre5220.9%0.0%40.0%0.0%1.8%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2331.3%0.0%60.0%0.0%2.7%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.200.0%0.0%0.0%0.0%0.0%

    L'information est incomplte.300.0%0.0%0.0%0.0%0.0%

    Linformation est errone.400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 3. bis Autre : Si Autre, prcisez :TEXTE 3 bis00.0%0.0%0.0%0.0%0.0%

    4. Vous utilisez Intranet surtout pour :00.0%0.0%0.0%0.0%0.0%

    4.1 Connatre l'actualit du CMIE00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.1/100.0%0.0%0.0%0.0%0.0%

    Rgulirement4.1/2110.4%0.0%20.0%0.0%0.9%

    Rarement4.1/3110.4%0.0%20.0%0.0%0.9%

    Jamais4.1/400.0%0.0%0.0%0.0%0.0%

    4.2 Rechercher une information utile pour mon travail00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.2/1110.4%0.0%20.0%0.0%0.9%

    Rgulirement4.2/2110.4%0.0%20.0%0.0%0.9%

    Rarement4.2/3110.4%0.0%20.0%0.0%0.9%

    Jamais4.2/400.0%0.0%0.0%0.0%0.0%

    4.3 Imprimer/Tlcharger des documents00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.3/1220.9%0.0%40.0%0.0%1.8%

    Rgulirement4.3/200.0%0.0%0.0%0.0%0.0%

    Rarement4.3/300.0%0.0%0.0%0.0%0.0%

    Jamais4.3/4110.4%0.0%20.0%0.0%0.9%

    4.4 Consulter une rubrique spcifique00.0%0.0%0.0%0.0%0.0%

    Le plus souvent4.4/1110.4%0.0%20.0%0.0%0.9%

    Rgulirement4.4/2110.4%0.0%20.0%0.0%0.9%

    Rarement4.4/3110.4%0.0%20.0%0.0%0.9%

    Jamais4.4/400.0%0.0%0.0%0.0%0.0%

    Question 4 Rubrique : Laquelle ?TEXTE 400.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONTENU00.0%0.0%0.0%0.0%0.0%

    5. Les informations disponibles sur Intranet rpondent-elles vos besoinsen terme de contenu ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt2220.9%0.0%40.0%0.0%1.8%

    Plutt pas3110.4%0.0%20.0%0.0%0.9%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    5. Bis : Si plutt pas ou pas du tout, prcisez pourquoi ?TEXTE 5 bis00.0%0.0%0.0%0.0%0.0%

    6. Parmi ces rubriques, quelles sont celles qui vous incitent naviguer sur Intranet :00.0%0.0%0.0%0.0%0.0%

    6. 1 Page daccueil00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.1/1110.4%0.0%20.0%0.0%0.9%

    Incite un peu6.1/2110.4%0.0%20.0%0.0%0.9%

    Nincite pas6.1/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.1/400.0%0.0%0.0%0.0%0.0%

    Question 6 Page daccueil : Page daccueil Pourquoi ?TEXTE 6.100.0%0.0%0.0%0.0%0.0%

    6.2 Notre association00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.2/1110.4%0.0%20.0%0.0%0.9%

    Incite un peu6.2/2110.4%0.0%20.0%0.0%0.9%

    Nincite pas6.2/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.2/400.0%0.0%0.0%0.0%0.0%

    Question 6 Notre association : Notre association Pourquoi ?TEXTE 6.200.0%0.0%0.0%0.0%0.0%

    6.3 Ressources humaines00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.3/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.3/2220.9%0.0%40.0%0.0%1.8%

    Nincite pas6.3/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.3/400.0%0.0%0.0%0.0%0.0%

    Question 6 Ressources humaines : Ressources humaines Pourquoi ?TEXTE 6.300.0%0.0%0.0%0.0%0.0%

    6.4 Au coeur du quotidien00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.4/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.4/200.0%0.0%0.0%0.0%0.0%

    Nincite pas6.4/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.4/400.0%0.0%0.0%0.0%0.0%

    Question 6 Au coeur du quotidien : Au coeur du quotidien Pourquoi ?TEXTE 6.400.0%0.0%0.0%0.0%0.0%

    6.5 Quoi de neuf, Doc ?00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.5/1220.9%0.0%40.0%0.0%1.8%

    Incite un peu6.5/2110.4%0.0%20.0%0.0%0.9%

    Nincite pas6.5/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.5/400.0%0.0%0.0%0.0%0.0%

    Question 6 Quoi de neuf, Doc ? : Quoi de neuf, Doc ? Pourquoi ?TEXTE 6.500.0%0.0%0.0%0.0%0.0%

    6.6 A votre service00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.6/100.0%0.0%0.0%0.0%0.0%

    Incite un peu6.6/2220.9%0.0%40.0%0.0%1.8%

    Nincite pas6.6/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.6/400.0%0.0%0.0%0.0%0.0%

    Question 6 A votre service : A votre service Pourquoi ?TEXTE 6.600.0%0.0%0.0%0.0%0.0%

    6.7 Point doc00.0%0.0%0.0%0.0%0.0%

    Incite beaucoup6.7/1220.9%0.0%40.0%0.0%1.8%

    Incite un peu6.7/2110.4%0.0%20.0%0.0%0.9%

    Nincite pas6.7/300.0%0.0%0.0%0.0%0.0%

    Sans opinion6.7/400.0%0.0%0.0%0.0%0.0%

    Question 6 Point doc : Point doc Pourquoi ?TEXTE 6.700.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    ATTENTES / SUGGESTIONS00.0%0.0%0.0%0.0%0.0%

    7. Quelles sont vos attentes par rapport l'Intranet et en particulier pour les rubriques :00.0%0.0%0.0%0.0%0.0%

    7.1 Notre associationTEXTE 7.100.0%0.0%0.0%0.0%0.0%

    7.2 Ressources humainesTEXTE 7.200.0%0.0%0.0%0.0%0.0%

    7.3 Au cur du quotidienTEXTE 7.300.0%0.0%0.0%0.0%0.0%

    7.4 Quoi de neuf, doc ?TEXTE 7.400.0%0.0%0.0%0.0%0.0%

    7.5 A votre serviceTEXTE 7.500.0%0.0%0.0%0.0%0.0%

    7.6 Point docTEXTE 7.600.0%0.0%0.0%0.0%0.0%

    8. Quelles sont vos attentes en gnral sur le site :TEXTE 800.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    CONCLUSION00.0%0.0%0.0%0.0%0.0%

    9. Pour vous, l'Intranet est un outil :00.0%0.0%0.0%0.0%0.0%

    Indispensable1220.9%0.0%40.0%0.0%1.8%

    Trs utile200.0%0.0%0.0%0.0%0.0%

    Assez utile3110.4%0.0%20.0%0.0%0.9%

    Pas utile du tout400.0%0.0%0.0%0.0%0.0%

    10. Sur une chelle de 1 4 (4 tant la meilleure note),quelle note globale donneriez-vous au site :00.0%0.0%0.0%0.0%0.0%

    1100.0%0.0%0.0%0.0%0.0%

    22110.4%0.0%20.0%0.0%0.9%

    33220.9%0.0%40.0%0.0%1.8%

    4400.0%0.0%0.0%0.0%0.0%

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    cf. Analyse quesions ouvertes.xls

    Graph. LAF

    23

    50

    11

    %

    Taux de retours - LAFAYETTE

    LAF

    Catgorie d'utilisateur%Nb. sondsNb. rponses

    Total23133

    Personnel administratif5042

    Personnel mdical1191

    ValeurAdmin.MdTTotal LAF% Sonds% Admin. LAF% MdT LAF% Admin. CMIE% MdT CMIE

    FREQUENTATION

    Question 1. Vous utilisez Intranet :

    Tous les jours100.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par semaine200.0%0.0%0.0%0.0%0.0%

    Entre 2 et 3 fois par mois300.0%0.0%0.0%0.0%0.0%

    Moins de 2 fois par mois42131.3%50.0%11.1%1.8%0.9%

    Jamais500.0%0.0%0.0%0.0%0.0%

    Question 1. bis : Si moins de 2 fois par mois ou jamais, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    Je n'ai pas le temps12131.3%50.0%11.1%1.8%0.9%

    Les informations ne sont pas faciles trouver200.0%0.0%0.0%0.0%0.0%

    Les temps de rponses sont trop longs300.0%0.0%0.0%0.0%0.0%

    Je prfre d'autres sources d'information400.0%0.0%0.0%0.0%0.0%

    Les informations ne me sont pas utiles500.0%0.0%0.0%0.0%0.0%

    Je n'ai jamais pu me connecter600.0%0.0%0.0%0.0%0.0%

    Je ne suis pas inform(e) sur les contenus disponibles700.0%0.0%0.0%0.0%0.0%

    Autre800.0%0.0%0.0%0.0%0.0%

    Question 1. bis Autre : Si Autre, prcisez :TEXTE 1 bis00.0%0.0%0.0%0.0%0.0%

    Question 2. Quest-ce qui vous a pouss naviguer sur lIntranet ? :00.0%0.0%0.0%0.0%0.0%

    Le bouche oreille entre collgues1110.4%0.0%11.1%0.0%0.9%

    Les mails dinformation de la documentaliste22131.3%50.0%11.1%1.8%0.9%

    Une personne que jai sollicite ma dirig vers le site300.0%0.0%0.0%0.0%0.0%

    Le guide dutilisation de lIntranet (distribu lors du lancement)400.0%0.0%0.0%0.0%0.0%

    Autre500.0%0.0%0.0%0.0%0.0%

    Question 2 Autre : Si Autre, prcisez :TEXTE 200.0%0.0%0.0%0.0%0.0%

    00.0%0.0%0.0%0.0%0.0%

    UTILISATION00.0%0.0%0.0%0.0%0.0%

    3. Globalement, trouvez-vous facilement et rapidement l'informationque vous recherchez sur Intranet ?00.0%0.0%0.0%0.0%0.0%

    Tout fait100.0%0.0%0.0%0.0%0.0%

    Plutt22131.3%50.0%11.1%1.8%0.9%

    Plutt pas300.0%0.0%0.0%0.0%0.0%

    Pas du tout400.0%0.0%0.0%0.0%0.0%

    3. Bis : Si plutt pas ou pas du tout, pourquoi ?00.0%0.0%0.0%0.0%0.0%

    La structure et l'organisation des diffrentes rubriques nest pas claire.100.0%0.0%0.0%0.0%0.0%

    Linformation nest pas jour.2110.4%25.0%0.0%0.9%0.0%

    L'information est incomplte