KHI Oct 3, 2011

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Transcript of KHI Oct 3, 2011

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    A Brand

    You!

    Called

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    House Rules

    BrandingYOU for Success!

    Impressing for Success!

    Dressing for Success! Principles for Success!

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    1. You are Unique What makes you different and/or original?

    2. You are Better What makes you the best at what you do compared to

    the people around you?

    3. You areAuthentic How truthful, honest and sincere are you?

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    How are youUNIQUE?

    How are youBETTER?

    How are you

    AUTHENTIC?

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    What are the Benefits of Personal Branding??

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    More Customers

    Increases Earning Potential

    Draws People

    Increases Credibility

    Greater Recognition

    Improves Promotability And Many More

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    Brand seeks to create abetter perception, not abetter product

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    It takes only 60 seconds! 55% How you look

    38% Body language

    7% Voice and tone

    65% customers churn with one bad interactionwith employee

    How do you make the first impression, the lastimpression?

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    Your company's reputation is only as strong as your customer's

    perception of the last person with who they worked" - Anne Warfield

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    Etiquette the forms, manners or standards that areconsidered acceptable to society in your personal orprofessional life.

    As a professional, protocols of socially acceptablebehaviors encompass: Work etiquette

    Greeting etiquette(introductions)

    Basic etiquette

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    Effective handshakes and eye contact Introductions

    Introduce the names of the most important people first

    Keep the introductions basic and short

    Clarify relationship with the person Always carry extra business cards

    What if you dont know names of

    people you are introducing?

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    The Art of EffectiveHandshakes

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    Importance of handshake- Part of your first impression- It can lead to a subconscious decisionabout you

    Getting it right- When in doubt, shake hand- Grip the whole hand

    - Shake twice from elbow- Let go in 3 4 seconds

    http://images.google.com.pk/imgres?imgurl=http://www.byanyother.name/marshall/pic_handshake.jpg&imgrefurl=http://www.byanyother.name/marshall/&h=300&w=400&sz=19&hl=en&start=13&tbnid=egWCOlcIxSVpEM:&tbnh=93&tbnw=124&prev=/images%3Fq%3Dhandshake%26gbv%3D2%26svnum%3D10%26hl%3Den
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    Protocol of handshaking- Always stand during an introduction- Smile and have eye contact with the person

    When to handshake and when not tohandshake?

    - When to shake hands = depends on the situation

    - Shaking hands with the opposite sex =thats a choice

    -Avoidwhen other persons hands are full

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    Types of handshake- Softy handshake- Tipsy finger handshake

    - Squeeze shake

    Handshake exercise

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    Dress to Succeed

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    Use your appearance to your personal and professionaladvantage

    DRESS

    l i i f

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    Formal Business Attire for Men

    http://www.artshole.co.uk/arts/artists/laura%20bezant/silver-cufflinks.jpghttp://images.google.com.pk/imgres?imgurl=http://www.global-b2b-network.com/direct/dbimage/50275472/Men_s_Combed_Socks.jpg&imgrefurl=http://www.global-b2b-network.com/b2b/69/227/329826/sell_athletic_socks.html&h=360&w=360&sz=21&hl=en&start=12&um=1&tbnid=tqiQAZU-oT4RqM:&tbnh=121&tbnw=121&prev=/images%3Fq%3Dsocks%26svnum%3D10%26um%3D1%26hl%3Den
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    Business Casual

    Dress pants, shirt, belt,

    socks, dress shoes with

    or without a

    jacket/blazer

    No sandals, no T shirts,no jeans, no joggers

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    RECOMMENDED NOT RECOMMENDED

    Dos Don'ts

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    Shalwar Kameez

    Sari / Blouse

    Dress pants / shirt / blouse

    With jacket or waist coat

    Skirts / blouse or shirtwith jacket or waist coat

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    Dos

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    Looks & Personal Hygiene

    Hair (styles, length)

    Facial hair (shaved, bearded)

    Rings (ear, nose)

    Make up Nails

    Skin care

    Tooth care

    Exercise Body odor

    No blushon

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    Questions / Comments on Dressing andHygiene

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    Class Activity

    So now that you know more about the importance

    of grooming and professionalism, whatprofessional tips would you give to yourcolleagues on how they can succeed in theircareers?

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    1. Live with personal integritynever lie

    2. Be passionate about what you do3. Dont gossip

    4. Work for someone who challenges you

    5. Work to make your boss look good6. Earn your respect and your promotions through

    your competence and relationships

    7. Dress to reflect your professionalism

    8. Stay physically fit. Exercise!

    9. Value TIME punctuality (office and deadlines)

    10. Praise in public, criticize in private

    11. BE HUMBLE

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    1. Understand that you are a BRAND2. Start with a SMILE, hand shake & eye contact

    3. ShowSINCERE interest in people you meet

    4. Think, Act and Behave like aWINNER

    5. Dress to IMPRE$$6. Use POWERFUL body language movements

    7. Be OPTIMISTIC and never complain

    8. Be COURTEOUS and RESPECTFUL witheveryone you deal with

    9. Be AMBITIOUS about your future

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    Impressions open doors

    that position & moneycannot