Social Media Pres Alverno 03-16-09

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    WEB 2.0/SOCIAL

    NETWORKINGThe Revolutionary New

    Way To Promote YourselfAnd Your Business

    Alverno College | March 16, 2009

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    Steve GlynnSpreenkler, LLC

    [email protected]

    Katie FeltenMKE Live

    [email protected]

    Welcome!

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    What is social media?

    Stats on use.

    How are businesses using it?

    How do you get started?

    Questions.

    BONUS: How are job-seekers using it?

    Discussion

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    The basic ideas of social media are listening,

    conversation and stakeholders creatingtheir own experience with your organization.

    - Beth Kanter, trainer, blogger and consultant

    What is social media?

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    Download: www.ovrdrv.com/social-media-map

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    Blogging/Micro-BloggingTwitter | Wordpress | Typepad

    Content SharingYouTube | Flickr | Wikis | Mobile

    NetworkingLinkedIn | Facebook | Myspace | Sohobiztube

    Community BuildingMeetup | Ning | Enterprise Solutions

    What is social media?

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    65.6 61%

    67.9 52%

    10.9 68%

    77.9 million 54%

    24.3 54%

    Stats on use.

    Monthly USVisitors

    $60k+ HHIncome

    4.1 51%

    stats from www.quantcast.com

    http://www.quantcast.com/http://www.quantcast.com/
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    620,359 2,379,102

    217,811 833,161

    4,603 112,474

    28,419 114,559

    no profile 7,148

    How are businesses using it?

    stats from http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

    http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/
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    How are businesses using it?

    Car manufacturers use social media to connectwith customers, address misconceptions andget people to try their products.

    Provides insight, updates, cool news and exchanginginformation and photos with car enthusiasts.

    Its part of a larger social media strategy to humanize theFord brand and put consumers in touch with Ford employees.

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    1. Foster and grow relationships

    2. Gain customer insight and feedback

    3. Provide better customer service

    4. Drive awareness and education

    5. Communicate news to media

    6. Customer loyalty, exclusive promo/events

    7. Interact directly with customers

    How are businesses using it?

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    Take technology out of it.

    Define your audience.

    Define your message.

    Research social sites: listen/learn.

    Determine which social sites fit.

    Experiment, learn, repeat.

    How do you get started?

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    Step 1: Create Website

    Step 2: Create Blog

    Step 3: Create Critical Profiles

    Step 4: Create Profiles On As Many Other SocialSites as Possible

    Step 5: Use Social Media to Get to Face-To-Face

    How do you get started?

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    Create event on Meetup.com Add details and links to Facebook Announce details/links on Twitter

    Messages sent to social web community.

    Social web community

    redistributes messages.

    How do you get started?

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    What can you expect?

    micro-blogging

    sharing content

    networking

    community building

    blogging FREQUENCY

    +

    -

    TIME/WEEK- +

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    Quickly Generate and Qualify New Sales Leads

    Increase Awareness or Website/Blog Trafc

    Gather Customer/Competitor/Market Insight

    Get Businesses Engaged In Your Brand

    Demonstrate Leadership In New Technologies

    Why should you get started?

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    The_Real_Shaq

    Whos On Twitter?

    William Shatner

    MC Hammer

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    PRNewswire

    Whos On Twitter?

    RickSanchezCNN

    Zappos

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    Daily SocialCommunityActivity

    How Do You ManageSocial Media?

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    BlogReporting

    Wordpress Dashboard

    How Do You ManageSocial Media?

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    Thank You!

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    Questions?

    Next Week 3/23 Workshopin TL 110 - Computer Lab.