Joie de Vivre -Service Presentation

7/29/2019 Joie de Vivre -Service Presentation

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WWW.UNIQUEPLACES.COM

WELCOME/BIENVENUEWWW.JOIEDEVIVRE.COM

Joie De VivreService Entrepreneurship

Incredible India


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Product & People

Product

Travel Agents for International Tourists to India

Position around safety

Gives several benefits such a GPRS tracking system

End to end services

People

50% full time staff & 50% part time depending on the seasonal demand

An IT system having records of (Outsourced) Support staff i.e. Drivers,

Hotels, Tourist Guides, GPS tracking and real time identification of

staff. develop a strong culture

staff member follow the policy ofAti thi Devo Bhava


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Unique Value Proposition

Service rendition focussed on Tourism and Safety

Ensuring End to End service delivery right

from Pick up of client to ensuring his safe

return.

Ensuring Safety by using GPS Tracking

systems

Studying Crime Hit zones in India and

mapping Tourist spots and those with low

crime rates

Moments of Truth Builtaround Service Delivery.

Marketing Around Safetyand End to End Services.

Tourism Analytics


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Service Establishment Setting

Our Key Areas Our value proposition is to promote

Tourism and emphasize safety

We will target both tourist spots and

those places with relatively lowerCrime Index numbers


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Service Pricing

Service Categor ies

Luxe

Vivants

Rs 4,50,000 (Tax Incl)

Budgetaire

Vivants Rs 1,40,000 (Tax Incl)

Luxe Vivants (Luxury class):

Premium Hotel Booking

Business class Flight Booking

Chauffeuring in Premium vehicles

Personal Travel attendant Customised Restaurant, Destination setting

Budgetaire Vivants (Budget Class):

Economy/Deluxe Hotel Booking

Economy Class Flight booking

Standardised Restaurant and Destination setting Standardised inter-destination travel
http://localhost/var/www/apps/conversion/tmp/scratch_3/Pricing%20Structure.xlsx


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Service Process

How we would create Value Add

Main Touch Point

of Customer Locally

empowered.

One point Contactfor customers

MaintainsCustomer/staffdatabase.

Oversee overalloperations.

Directly reports toPlanning Team

Planning and control

Feedback Relationships with

corporate.

Marketing and Travelportal.

Recrui tment and Training


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Service Process F low

Travel Portal(Client

Queries and

Bookings)

Client ArrivalCustomer

Touch Point

Moment ofTruth processaround stay

and holiday

Feedback andtestimonials

Marketing(Testimonials,

Safety andTourism

Analytics)

Our End to End Service Plan


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The I ndian Tour ism Market

Growing Opportuni ty

121130

140151

0

20

40

60

80

100

120

140

160

2011 2012 2013 2014

Market Size (Billion $)

Market Size (Billion $)

Log. (Market Size (Billion $))

Market was valued at 121 billion $ as of

2011

Market grew at a rate of 229% between

1990 and 2011

CAGR for the future is expected to be 7.7%

6.29 million tourists visited India in 2011

Medical tourism in India is also expected to

grow by 30% to Rs 9500 crore by 2015


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Target Customer

The Americans and the Br itish most f requently visit I ndia

1. Targeting US and UK.

2. Universities.

3. Families for Holidays.

- The FTAs for Leisure Holiday and Recreation are declining in India in recent years.

One of the resons is safety. (www.incredibleindia.org -> Circular On Women Safety.)
http://www.incredibleindia.org/http://www.incredibleindia.org/


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Promotion

Discount

Coupon/ PromotionCode

Special Pack Discount Festive discounts

Mobile coupons on TOIapp

Social

Media

Ads on Facebook

Referral Share on

Facebook

Banner

Ads Travel Blogs/ Forums/Youtube

Google Ad words

SEO


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Physical Evidence

GoodService

Experience

Convenience

Trust

Security

Convenience

Best packageRich Information& Images

Safe Buddy Mobile App

- Drivers Name, Timings

- Places to Visit Travel Guide e-book

- Essential EmergencyContacts24*7 Customer Care

Friendly staff ( drivers/guides)

Trust Transparency & Reliability of

information & processes

Security

Liaison officer

GPS tracked cabs

Mobile App


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Thank You for a joy r ide with us

Joie de Vivre -Service Presentation

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