Fait pertinent : Lleida.net participe au Frankfurt ... · concernées, ainsi que de la Circulaire...

37
EN https://www.lleida.net/docs/inversores/en/20180205_HRelev.pdf ES https://www.lleida.net/docs/inversores/es/20180205_HRelev.pdf ZH https://www.lleida.net/docs/inversores/zh/20180205_HRelev.pdf Lleida, le 5 février 2018 Fait pertinent : Lleida.net participe au Frankfurt European Midcap Event En vertu des dispositions de l'article 17 du Règlement (UE) numéro 596/2014 sur l'abus de marché et de l'article 228 sur le texte refondu de la Loi du Marché Boursier, approuvée par le Décret royal législatif 4/2015 du 13 octobre, et dispositions concernées, ainsi que de la Circulaire 15/2016 du Marché Boursier Alternatif (MAB), nous mettons à votre disposition les informations suivantes concernant LLEIDANETWORKS SERVEIS TELEMÀTICS S.A (désormais “Lleida.net” ou "l'entreprise") : Lleida.net sera présente dans Frankfurt European Midcap Event, l'un des événements européens les plus importants pour les investisseurs technologiques et les entreprises à faible ou moyenne capitalisation, avec le but d'augmenter leur présence parmi les investisseurs européens et internationaux. L'événement aura lieu le 6 février. Au Fait Pertinent est annexée la présentation de l'entreprise qui sera utilisée auprès les investisseurs dans ledit forum. Cordialement, LLEIDANETWORKS SERVEIS TELEMÀTICS S.A. Mr. Francisco Sapena Soler PDG et Président du Conseil Administration

Transcript of Fait pertinent : Lleida.net participe au Frankfurt ... · concernées, ainsi que de la Circulaire...

  • EN https://www.lleida.net/docs/inversores/en/20180205_HRelev.pdf

    ES https://www.lleida.net/docs/inversores/es/20180205_HRelev.pdf

    ZH https://www.lleida.net/docs/inversores/zh/20180205_HRelev.pdf

    Lleida, le 5 février 2018

    Fait pertinent :

    Lleida.net participe au Frankfurt European Midcap Event

    En vertu des dispositions de l'article 17 du Règlement (UE) numéro 596/2014 sur l'abus

    de marché et de l'article 228 sur le texte refondu de la Loi du Marché Boursier,

    approuvée par le Décret royal législatif 4/2015 du 13 octobre, et dispositions

    concernées, ainsi que de la Circulaire 15/2016 du Marché Boursier Alternatif (MAB),

    nous mettons à votre disposition les informations suivantes concernant

    LLEIDANETWORKS SERVEIS TELEMÀTICS S.A (désormais “Lleida.net” ou "l'entreprise") :

    Lleida.net sera présente dans Frankfurt European Midcap Event, l'un des événements

    européens les plus importants pour les investisseurs technologiques et les entreprises à

    faible ou moyenne capitalisation, avec le but d'augmenter leur présence parmi les

    investisseurs européens et internationaux. L'événement aura lieu le 6 février. Au Fait

    Pertinent est annexée la présentation de l'entreprise qui sera utilisée auprès les

    investisseurs dans ledit forum.

    Cordialement,

    LLEIDANETWORKS SERVEIS TELEMÀTICS S.A.

    Mr. Francisco Sapena Soler

    PDG et Président du Conseil Administration

    https://www.lleida.net/docs/inversores/en/20180205_HRelev.pdfhttps://www.lleida.net/docs/inversores/es/20180205_HRelev.pdfhttps://www.lleida.net/docs/inversores/zh/20180205_HRelev.pdf

  • Lleida.netPCiTAL | Edifici H1 2a planta, 25003 Lleida, Spain

    This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the prior written consent of LleidaNetworks Serveis Telemàtics, S.A.

    Frankfurt, February 2018

    EUROPEAN MIDCAP EVENTIS 632576

  • Digital Witness to Electronic Contracts

  • The wave we ride

    Increased awareness of legal security issues in an increasingly digitalized economic environment

  • Customers Regulators and the Courts

    Protecting relationships with

  • • Customer protection laws prevail in a mass market environment when dealing with millions of customer contracts.

    • A satisfied customer returns for more and a dissatisfied customer becomes a contingency.

    • If a corporate entity can quickly provide the customer with evidence of having acted within the bounds of their agreement, it may settle a greater proportion of disputes at a lower cost.

    Customers

  • • With existing customer protection laws, the burden of proof falls mainly on the provider of the service.

    • When an “angry” consumer complains, regulators and the Courts may be called into the dispute.

    Regulators and the Courts

  • • A Digital Witness helps to establish the truth quickly and effectively.

    • A new European Directive on data protection coming into effect in May 2018 across Europe will require companies to seek explicit consent from consumers to remain in their data base. Otherwise, fines could reach up to €20 million.

    Regulators and the Courts

  • Source: P&S Market Research

    $1.5 billion in 2017

    $9.1 billionin 2023in 5 years

    Global size of the Digital Witness market

    x6

  • 8

    Key growth drivers

  • • Increasing digitalization of commercial transactions.

    • Increasing regulatory supervision requiring trusted third parties to give legitimacy to digital business. New European Directive coming into effect in May 2018.

    • SMS continue to be the preferred mechanism for digital advertising as hit ratios remain much higher than those of other OTC mechanisms (whastapps, etc.).

    The market environment

  • • Lleida.net has a unique product portfolio in certified messaging with 67 patents in the main countries around the world. Telecom operator license in Spain, USA, Great Britain, France and Colombia.

    • Lleida.net has a powerful and efficient interconnection network of over 360 links worldwide, operated with a relative low cost base which allows for significant operating leverage: manage increasing volumes of traffic with the same cost base.

    Lleida.net’s value proposition

  • 11

    Our three business lines

  • 12

    Three business lines

    Messagingsolutions

    eNotification andeContracting

    Identity validationand KYCServices

  • 13

    Our edge

    Global SaaS Operator

    Globally Granted Intellectual Property

    More than 20 years turning to digital business processes

    Listed in MAB (Alternative Stock Market)

    Global footprint operating in 18 countries

  • 14

    Industry verticals

  • 15

    Industry solutions

    Service highlights for Banking

    Banking

    • Provide statement on the value of the financial asset.

    • To claim balances and /or notify contractual conditions.

    • To notify overdrafts.

    • Registered SMS• Registered SMS contract• Registered email• Registered email

    contract• Connectaclick

    Services

    Our customers

    • To send notices of overdue credit card, mortgage & loan payments.

    • Contracting credit cards.

    • Send credit card PIN and secure key.

    • To communicate deadlines to refinance loans.

    • To confirm the activation of credit cards from the ATM.

  • 16BMW Bank

    Service highlights for Financial services

    Financial services

    • Registered SMS• Registered SMS contract• Registered email• Registered email

    contract• Connectaclick

    Services

    Our customers

    • To send notifications in compliance with the Data Protection Act.

    • To notify debt collection to franchised offices.

    • To confirm on line transfer payments.

    • To send notices of loans to be signed.

    • To contract VISA credit cards.

    • Loan agreements.

    • To accept SEPA (Single Euro Payments Area) direct debit mandates.

    Industry solutions

  • 17

    Service highlights for Call centres

    Call centres

    • Registered SMS• Registered SMS contract• Registered email• Registered email

    contract

    Services

    Our customers

    Integration to third party processes solutions

    • Banking and financial services

    - Apply for credit cards.

    - Credit card activation.

    - Receipt of the acceptance of

    contractual terms.

    • Utilities and Telecom operators

    - Acceptance of contractual terms.

    - Porting number contract

    signature.

    • Other

    Industry solutions

  • 18

    Service highlights for Utilities

    Utilities

    • Registered SMS• Registered SMS contract• Registered email• Registered email

    contract• Connectaclick

    Services

    Our customers

    • To sign contracts for the supply of services.

    • Notification and record of acceptance of contractual terms.

    • Debt recovery.

    • To contracting loyalty cards.

    • Power outage notifications.

    • Notification of being added in defaulting debtors’ data base.

    Industry solutions

  • 19

    Service highlights for Real Estate

    Real Estate

    • Registered SMS• Registered SMS contract• Registered email• Registered email

    contract

    Services

    Our customers

    • Contracts signature.

    • Recovery management.

    • Notification of the contractual terms.

    • Notification of being added in Defaulting debtors’ data base.

    Industry solutions

  • 20

    Service highlights for Insurance agents and brokers

    Insurance

    • Policy Inception/cancellation.

    • Given notice of sickness /leave and return to work.

    • Bank transfer notice, payment claims, notifications

    • Communication and acceptance of changes in contractual terms.

    • Acknowledgement of incident / damages reports

    • Registered on line transactions.

    • Registered SMS• Registered SMS contract• Registered email• Connectaclick

    Services

    Our customers

    Industry solutions

  • 21

    Recent performance

  • Sales increase of 27% in 2017 over the same quarter of 2016.Increased sales of all business lines.

    Recent performance

  • Recent performance

    44,5%26,9%

    28,6%

    Gráfico1

    SaaS Services (Certified eletronic communications + data validation)

    SMS Solutions

    ICX-Wholesale Solutions

    0.2691295547

    0.2861336032

    0.4447368421

    Hoja1

    Datos en Miles de Euros ConsolidadosT1 2016T2 2016T3 2016T4 2016T1 2017T2 2017T3 2017Variación T3 2016/T3 2017ACUMULADO T3 2016ACUMULADO T3 2017DIFERENCIAS ACUMULADOSS1 2016S1 2017Crecimiento semestra

    Ventas1,6871,9392,1232,3052,2432,4542,48235919%5,7497,1791,43025%2,4824,6973,6264,6971,07130%

    Coste de Ventas(950)(1,179)(858)(923)(938)(1,177)(1,299)(441)37%(2,987)(3,414)(427)14%(1,299)(2,115)(2,129)(2,115)14-1%

    Margen Bruto7377601,2651,3821,3051,2771,183(82)-11%2,7623,7651,00336%1,1832,5821,4972,5821,08572%0.39195461580.5203748981

    Gastos de Personal(468)(487)(488)(543)(600)(617)(618)(130)27%(1,443)(1,835)(392)27%(618)(1,217)(955)(1,217)(262)27%

    Servicios Exteriores(445)(513)(438)(555)(564)(565)(403)35-7%(1,396)(1,532)(136)10%(403)(1,129)(958)(1,193)(235)25%

    Otros Ingresos(5)5222099-27077

    EBIDTA sin Excepcionales ni activaciones(176)(240)33927914697164(175)-73%(77)407484629%164243(416)179595143%

    Activaciones2802571941881842032222811%731609(122)-17%222387537387(150)-28%

    EBIDTA sin Excepcionales10417533467330300386(147)-865%6541,01636255%386630121566445368%

    Otros Resultados(100)(382)0(12)(9)(9)-2%(482)(21)461-96%(9)(12)(482)(12)470-98%

    Indemnizaciones de Personal(85)(67)0085(85)(67)18-21%0(67)0(67)(67)

    EBIDTA4(365)448467263288377(71)-19%87928841967%377551(361)487848235%

    Amortización(305)(303)(267)(267)(251)(271)(273)(6)2%(875)(795)80-9%(273)(522)(608)(522)86-14%

    Deterioro y Resultado por Enajenación(481)(174)0000(481)0481-100%00(481)0481-100%

    Resultado de Explotación(301)(1,149)181261217104(77)-26%(1,269)1331,402110%10429(1,450)(35)1,415-98%

    Financieros(58)(37)(44)(37)(36)(14)(40)4-7%(139)(90)49-35%(40)(50)(95)(50)45-47%

    Diferencias de Tipo de Cambio(6)(76)330(73)(73)-3(76)0(76)(76)

    Resultado antes de Impuesto(359)(1,186)137(17)(24)(73)67(70)-19%(1,408)(30)1,37898%67(97)(1,545)(161)1,38490%

    ebidta4-365448472(1,545)(174)

    Resultado antes de Impuesto-359-1186137-17-24-15010362.8857938719

    Ventas Consolidadas (Miles de euros)T1 2016T2 2016T3 2016T4 2016T1 2017T2 2017T3 2017Variación T3 2016/T3 2017S1 2106S1 2017Crecimiento semestraanual 2017

    Comunicaciones Electrónicas Certificadas17823234642047437048814261%1,332488410844434106%1,1761176

    Soluciones SMS661716719795711768649(70)-10%2,1286491,3771,4791027%2,8915975

    Soluciones ICX-WHOLESALE6917488158308381,0771,12631142%3,0411,1261,4391,91547633%3,084

    Validación de datos165190213236201214211(2)-1%6262113554156017%804804

    Otras Operaciones(8)53302419258(22)-42%5284544(1)-2%9999

    Total1,6871,9392,1232,3052,2432,4542,48235919%7,1793,6264,6971,07130%

    0000000

    1,4641,8450.2602459016

    Datos en Miles de Euros ConsolidadosT1 2016T2 2016T3 2017T4 2017T1 2017T2 2017

    Margen Bruto Consolidado (Miles de euros)7377601,2651,3821,3051,277

    DEUDA (Miles de euros)3/31/1612/31/163/31/176/30/17

    Deuda Bancaria a Largo Plazo2,9651,9241,9241,346

    Deuda Bancaria a corto Plazo2,6143,1852,5682,631

    Deuda Financiera5,5795,1094,4923,977

    Tesoreria2,2101,494638824

    Inversiones Financieras a corto plazo1,0501,2531,2531,103

    Deuda Financiera Neta2,3192,3622,6012,050

    Ventas Consolidadas (Miles de euros)T2 2016T2 2017

    Comunicaciones Electrónicas Certificadas232370

    Soluciones SMS716768

    Soluciones ICX-WHOLESALE7481,077

    Validación de datos190214

    Otras Operaciones5325

    Total1,9392,454

    T2 2016T2 2017

    Margen Bruto Consolidado (Miles de Euros)7601,277

    Ventas acumuladas al tercer trimestre 2017Ventas acumuladas al tercer trimestre 2016

    Cataluña13%17%

    Resto de España44%44%

    Internacional43%39%

    100%100%

    Hoja1

    T1 2016

    T2 2016

    T3 2016

    T4 2016

    T1 2017

    T2 2017

    Total Ventas Consolidado (miles de euros)

    pyg 4T

    T1 2016

    T2 2016

    T3 2016

    T4 2016

    T1 2017

    T2 2017

    Evolución de las Ventas Consolidadas (miles de euros)

    Balance 4T

    T1 2016

    T2 2016

    T3 2017

    T4 2017

    T1 2017

    T2 2017

    Comunicaciones Electrónicas Certificadas

    Soluciones SMS

    Soluciones ICX-WHOLESALE

    Validación de datos

    T2 2016

    T2 2017

    Evolución de las Ventas Consolidadas (miles de euros)

    T2 2016

    T2 2017

    Ventas acumuladas al tercer trimestre 2017

    Ventas acumuladas al tercer trimestre 2017

    Ventas acumuladas al tercer trimestre 2016

    ´000 €T1 2016T2 2016T3 20164T 2016T1 2017T2 2017T3 20174T 2017Var. %20162017Var. €Var. %

    Ventas1,6871,9392,1232,3052,2432,4542,4822,70117.2%8,0549,8801,82622.7%

    Coste de Ventas(950)(1,179)(858)(923)(938)(1,177)(1,299)(1,328)43.9%(3,910)(4,742)(832)21.3%

    Margen Bruto7377601,2651,3821,3051,2771,1831,373-0.7%4,1445,13899424.0%

    Margen Bruto %43.7%39.2%59.6%60.0%58.2%52.0%47.7%50.8%51.5%52.0%

    Gastos de Personal(468)(487)(488)(543)(600)(617)(618)(647)19.2%(1,986)(2,482)(496)25.0%

    Servicios Exteriores(445)(513)(438)(555)(564)(565)(403)(561)1.1%(1,951)(2,093)(142)7.3%importe de terceros como personal

    Otros Resultados(5)52211-320.0%(5)2934680.0%233

    EBIDTA sin Excepcionales ni activaciones(176)(240)33927914697164176-36.9%202592390193.1%

    Margen EBITDA %-10.4%-12.4%16.0%12.1%6.5%4.0%6.6%6.5%2.5%6.0%

    Trabajos realizados por la empresa para su inmovilizado28025719418818420322224027.7%919849(70)7.6%(542)387

    EBIDTA sin Excepcionales10417533467330300386416-10.9%1,1211,44132028.5%

    Margen EBITDA %6.2%0.9%25.1%20.3%14.7%12.2%15.6%15.4%13.9%14.6%

    Otros Resultados(100)(382)0(12)(9)10.0%(482)(20)46295.9%

    Indemnizaciones de Personal(85)(67)00(10)0.0%(85)(77)89.4%

    EBITDA4(365)448467263288377416-10.9%5541,344790142.6%

    Margen EBITDA %0.2%-18.8%21.1%20.3%11.7%11.7%15.2%15.4%6.9%13.6%

    Amortización(305)(303)(267)(267)(251)(271)(273)(283)6.0%(1,142)(1,078)645.6%

    Deterioro y Resultado por Enajenación(481)(174)0000-100.0%(655)0655-100.0%

    Resultado de Explotación(301)(1,149)181261217104133408.2%(1,243)2661,509121.4%

    Resultado financiero neto(58)(37)(44)(38)(36)(14)(40)(18)-52.6%(177)(108)6939.0%

    Diferencias de Tipo de Cambio(6)(76)3(33)450.0%(6)(106)(100)1666.7%

    Resultado antes de Impuesto(359)(1,186)137(18)(24)(73)6782n.s.(1,426)521,478103.7%

    Ventas Consolidadas (Miles de euros)T1 2016T2 2016T3 20164T 2016T1 2017T2 2017T3 20174T 2017Var. %20162017Var. €Var. %2016%2017%

    Comunicaciones Electrónicas Certificadas1782323464204743704884302.4%1,1761,76258649.8%14.6%17.8%

    Soluciones SMS661716719795711768649699-12.1%2,8912,827-64-2.2%35.9%28.6%

    Soluciones ICX-WHOLESALE6917488158308381,0771,1261,35363.0%3,0844,3941,31042.5%38.3%44.5%

    Validación de datos165190213236201214211199-15.7%804825212.6%10.0%8.4%

    Otras Operaciones(8)5330241925820-16.7%9972-27-27.3%1.2%0.7%

    Total1,6871,9392,1232,3052,2432,4542,4822,7018,0549,8801,82622.7%100.0%100.0%

    ´000 €4T 2016T1 2017T2 2017T3 20174T 2017Var. %20162017Var. €Var. %20162017

    SaaS Services (Certified eletronic communications + data validation)680694609707649-4.6%2,0792,65958027.9%25.8%26.9%

    SMS Solutions795711768649699-12.1%2,8912,827-64-2.2%35.9%28.6%

    ICX-Wholesale Solutions8308381,0771,1261,35363.0%3,0844,3941,31042.5%38.3%44.5%

    Total2,3052,2432,4542,4822,70117.2%8,0549,8801,82622.7%100.0%100.0%

    Balance12/31/166/30/1712/31/17

    A) ACTIVO NO CORRIENTE4,3064,4674,568

    I. Inmovilizado intangible3,6423,6963847

    II. Inmovilizado material463426388

    IV. Inversiones empresas del grupo y aso25167

    Participaciones puestas en equivalencia25167

    V. Inversiones financieras a largo plazo38190188

    VI. Activos por impuesto diferido138139138

    B) ACTIVO CORRIENTE5,2504,1864,121

    6. Anticipos a porveedores0736

    III.Deudores comerciales y otras cuentas2,2782,1432,322

    1. Clientes por ventas y prestaciones de2,1742,0352215

    3. Deudores varios585848

    4. Personal187

    5. Activos por impuesto corriente22231

    6. Otros créditos con las Administracion231951

    V. Inversiones financieras a corto plazo1,2531,10310031,5402,747

    VI. Periodificaciones a corto plazo225208223

    VII.Efectivo y ot activos liquidos equiv1,494725537

    1. Tesorería1,494725537

    TOTAL ACTIVO (A+B)9,5568,6538,689

    PATRIMONIO NETO Y PASIVO

    A) PATRIMONIO NETO

    A-1) Fondos propios2,8172,6672,858

    I. Capital321321321

    1. Capital escriturado321321321

    II. Prima de emisión5,2445,2445244

    III. Reservas-453-1,882-1,949

    1. Legal y estatutarias474747

    2. Otras reservas-500-1,929-1996

    IV. (Acciones y participaciones en patri-898-927-911Ajuste de acciones Propias

    Resultado del ejercicio atribuido a la sociedad dominante-1,429-1615267

    DIFERENCIAS DE CONVERSIÓN3171100

    SOCIOS EXTERNOS111

    B) PASIVO NO CORRIENTE1,9241,3851,158

    II. Deudas a LP1,9241,3851,158

    2. Deudas con entidades de crédito1,8011,22910283,9545,109

    3. Acreedores por arrendamiento fcro58582,4142,362

    5. Otros pasivos financieros1239872

    C) PASIVO CORRIENTE4,8154,6014,673

    II. Provisiones a corto plazo1592832

    III. Deudas a corto plazo3,1852,6512,796

    2. Deudas con entidades de crédito3,1322,5832728

    3. Acreedores por arrendamiento financ.1910

    5. Otros pasivos financieros534958

    V. Acreedores comerciales y otras cuenta1,4711,9221,831

    1. Proveedores1,1988271232

    3. Acreedores varios182765348

    4. Personal (remunerac. pdtes de pago)0842

    6. Otras deudas con las Admin. Públicas918870

    7. Anticipos de clientes158179

    VI. Periodificaciones a corto plazo14

    TOTAL PATRIMONIO NETO Y PASIVO (A+B+C)9,5568,6538,689

    ´000 €201620172017

    Deudas a largo plazo1,9241,158

    Deudas con entidades de crédito1,8011028

    Acreedores por arrendamiento fcro058

    Otros pasivos financieros12372

    Deudas a corto plazo3,1852,796

    Deudas con entidades de crédito3,1322728

    Acreedores por arrendamiento financ.010

    Otros pasivos financieros5358

    Deuda total5,1093,954

    Efectivo e Inversiones financieras a corto plazo2,7471,540

    5,1093,954

  • 20%

    54%25%

    Recent performance

  • Riding the wave:Monthly sales in 2017 consistently exceeded those of the same month of 2016 across all areas.

    Preliminary sales in January 2018 are up 60 % over the same month of 2017.

    Recent performance

  • Increase in Gross Margin, 60% derived from:

    •R&D&i projects that improve profitability.•Change of sales mix.•Increase in recurring customers.

    Recent performance

  • Increase in EBITDA , 240% since 2015 derived from:

    •High groth of certificates sales•Optimization of costs

    Recent performance

  • All the developments of the company are patented. Lleida.net has been granted 67 new patents over the last 2 years. To highlight:

    • Registered email patent in the EU

    • Registered email , registered SMSand registered mail patents in United States

    Recent performance

  • Total population covered

    2,900,000,000

    Map of patents

  • • New patents in Europe, USA, Colombia, CGC, China, Australia, Japan, New Zealand, Taiwan, Israel, S. Africa

    • New subsidiaries in Perú and Costa Rica

    • New operations in Libano and Dubai

    • New large accounts

    Recent performance

  • R&D highlighted project launched in 2017

  • R&D highlighted project launched in 2018

  • Francisco Sapena Soler: Board President and CEO of the Company.

    SESD FRC: Joint Venture Capital that belongs to Santander Bank and 2 Public Entities: ENISA and SEPI.

    Institut Català de Finances Capital S.A: Institutional Investor of the Catalan Government.

    Main shareholders

  • • Maintain high double digit sales growth

    • Increase internationalization• Maintain state of the art product

    portfolio• Sustained margins and low financial

    leverage• Increase positive cash generation• Explore inorganic growth

    opportunities (tight criteria: accretive targets)

    2018 goals

  • Lleida · Barcelona · Madrid · London · Miami · Paris · New Delhi · Santiago de Chile · Bogotá · São Paulo · Tokyo Santo Domingo · Cape Town · Montevideo · Johannesburg · San José · Lima

    Parc Científic i TecnològicAgroalimentari de Lleida

    Edifici H1, 2a planta B25003 Lleida (Spain)

    (+34) 973 282 [email protected]

    www.lleida.net

    https://www.lleida.net/

    presentación Frankfurt.pdfNúmero de diapositiva 1Número de diapositiva 2Número de diapositiva 3Número de diapositiva 4Número de diapositiva 5Número de diapositiva 6Número de diapositiva 7Número de diapositiva 8Número de diapositiva 9Número de diapositiva 10Número de diapositiva 11Número de diapositiva 12Número de diapositiva 13Global SaaS Operator��Globally Granted Intellectual Property��More than 20 years turning to digital business processes��Listed in MAB (Alternative Stock Market)��Global footprint operating in 18 countriesNúmero de diapositiva 15Número de diapositiva 16Número de diapositiva 17Número de diapositiva 18Número de diapositiva 19Número de diapositiva 20Número de diapositiva 21Número de diapositiva 22Número de diapositiva 23Número de diapositiva 24Número de diapositiva 25Número de diapositiva 26Número de diapositiva 27Número de diapositiva 28Número de diapositiva 29Número de diapositiva 30Número de diapositiva 31Número de diapositiva 32Número de diapositiva 33Número de diapositiva 34Número de diapositiva 35Número de diapositiva 36