Commencement Survey
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Transcript of Commencement Survey
About the data
• A total of 624 ASU graduate students from May 12 ceremony were asked the following survey question:
What did you ‘most enjoy’ and ‘recommended improvement’ at the graduation ceremony?
• The responses were in a free-response format and the resulting data was analysed using text analytics software.
PAGE 4
Generally, the survey respondents expressed positive sentiment for the Commencement ceremony for Most Enjoy part.
Overall Most Enjoy by ASU Graduates
49
6
45
Distribution of feedbacks in %
Positive Negative Unknown
PAGE 6
• The Keynote speech was liked , although it was little too long.
• Favorite speech by Wendy Koop & Dr. Crow .
• Dr. Crow was mentioned in 9% of replies while Wendy Koop in 2%
• She spoke to the point. Human rights and equality for our generations.
• Dr. Crow’s speech was applauded by many. His speech was energetic and he believed what he said. Thus, inspiring the graduates.
Mostly talked were Wendy Koop and Dr. Crow.
PAGE 8
• Like -24%
• Excellent- 8%
• Recognized- 5%
• Good- 4%
*includes both the exact words and their synonyms.
Most Frequent Positive Words
PAGE 9
“The feeling of having completed my successful undergraduate career and being able to share and celebrate that exciting accomplishment with loved ones.”
Like“Listening to President Crow's speech was powerful and impactful. He gave an amazing speech that left me feeling energized and inspired.”
Excellent
“Highly rated nationally and mostly good professors”
Good“The nicest part of the program was standing up and being recognized for my work or the program I was in.”
Recognized
Most Frequent Statements
Online students from other states and far away from Kentucky, Wisconsin and Virginia found solace in the ceremony and were rejoiced by meeting other graduating students.
PAGE 10
Similarity Among Concepts:
appropriate
speech
excellent
commencementpart
asu
students
video
school
success
ceremony
like
musicgrad
accomplishments
friends
UnknownPositiveOrganizationFeatures
Type Colors
234567
Similarity
PAGE 11
Positive Feelings
• The positive feelings were centered to the beautiful night, fireworks, inspiring speeches, amazing videos in the presentation and good time spent with family and friends, Chase field was an amazing venue too.
• Venue was comfortable and also the place was giving positive feeling as graduates met old friends from their 1st year, people socialized with new students and sat around where nobody was from the same school.
• “I enjoyed being able to be a part of such a large university at once. I was allowed to enjoy the celebration with my friends from different schools within ASU instead of just people in my core classes.”
PAGE 12
• Dr. Crow and faculty were very thoughtful about the whole ceremony, the speeches inspired many to chase big dreams. Supportive and made graduates feel proud of them being the ASU alumni.
• Learning about the progress of ASU over the years and how it is globally recognized university.
• The speakers pointing to the capabilities of the graduates to go fort and improve themselves and the world
Positive attitude
PAGE 14
• “Unable to see my son unless the camera was scanned by (better camera work) some schools complained (Liberal Arts) we were left out from camera crew as we never saw ourselves on the big screen. “
• “I mostly enjoyed the recognition of the class as a whole that graduated. I wished the speakers would have followed the same guidelines that the speakers for the college of health solutions followed on Friday the 13th. Their speeches were more focused on the graduates than their own accomplishments.”
Improvements:
PAGE 15
• “I liked when they addressed the graduates. However, there were not enough camera views of the liberal arts and sciences graduates. It made it feel less person because I could not see myself on screen.”
• “A sense that I defied all odds to come back and finish college. Being a former addict I overcame all obstacles. Also the passing of my girlfriend early in the semester was hard to get through but I made it a goal to do it for her.”
Miscellaneous
PAGE 16
• The ballpark had enough seats but graduation was so informal, students were disengaged, could not hear half of the speakers. Fireworks were awesome and singers and the video. It could have been better.
• “Saying I could be there. The atmosphere and caliber of students we were surrounded by was disappointing. There were various drunk students around us, and students smoking during the ceremony and they were not apprehended until 15 minutes before the end.”
• “I enjoyed the whole program overall; Getting out of the arena was very easy compared to other commencements I have attended (*cough UA)”
Negative feeds -3%
PAGE 17
Correlation For Most Enjoy:
### Speech
3. President Crow’s Speech
1. Academics
2. Student graduation
.
### Feeling of accomplishment Atmosphere.
PAGE 19
Few more:
AtmosphereStudent
graduation student graduate.
Speech Chase field
### Academic Student
graduation:
### President
crow
Speech
Student Graduation
Academics
Crow’s Speech
PAGE 20
Venue & Family
### Family
Chase fieldAcademics
### Chase field
Videos
Family
Student graduation
Academics.
PAGE 22
Overall Recommended Improvements By Graduates:
5246
2
Distribution of feedback in %Negative Positive Unknown
Generally, the survey respondents expressed negative sentiment for the Commencement ceremony for Recommended Improvement part.
PAGE 23
• Better– 15%
• Speaker- 13%
• Too long- 10%
• Ceremony- 9%*includes both the exact words and their synonyms.
Words Used Frequently
PAGE 24
Similarity Map
likespeaker
flow traffic process
repetitive
meaningful
real
keynote speaker
guest speaker
poor
worth
pushy
better
mess
timely
organization
UnknownProductsPositiveNegativeAttitudeNegativeContextual
Type Colors
1234567
Similarity
PAGE 25
“Better keynote speaker & a better parking.”
Better“Find a speaker that has more of a motivational message and talks less about themselves, their accomplishments and gives a speech that is more applicable to all majors.”
Speaker
“More interaction with the audience, more participation of graduates in the ceremony.”
Ceremony“I think the speaker should be a little shorter. It seemed to be long and people stopped paying attention.”
Too Long
Most Frequent Statements
“Have more volunteers on hand to help guide students on where to go. I was lost for a while trying to find my seat. Chase Field was awful to in and out of. Paying for parking wasn't fun.”
PAGE 27
• Some complaints for the Moeur awards. Students expect them to be called on stage and felicitated by Honorary guests.
• Speakers were poor not everyone could hear it clearly, thus there was little less involvement in the ceremony.
• “Ceremony looked like the celebration of ASU rather than celebration of the students who worked hard to get their degrees.”
For Positive Functioning.
PAGE 28
• “Our college had a group of drunk students who were seated in the wrong area and were a complete distraction and were disruptive to the entire college.” (Make sure no drinking & smoking is permitted, install alcohol detectors & better security checking)
• Deploy volunteers who can keep discipline in the crowd, during important times of the ceremony people complained they didn’t pick up the crux due to talking of fellow grad students.
Some Discipline
PAGE 29
• “Very few students respected the speaker, and it became clear to me why more serious students do not typically attend the commencement ceremony. It was treated like a football game rather than a formal ceremony - girls in bikinis, people running up and down the aisles during the speaker's talk, and people showing up drunk. It would make me never want to attend another commencement ceremony again.”
• Students treated this event like a football game or a party rather than a ceremony.
Positive Competence
PAGE 31
• Make more student oriented than ASU oriented, the keynote speech also could be more about in general rather than focusing kids to go in for teaching as a profession.
• Understand when to end speeches as after conferring degrees people are busy enjoying.
• Some light on the activities of students involved during their academic days.
• Graduation night happens once in a life for many people. It can be made more showmanship by some laser show, more cool videos.
Positive Attitude
PAGE 32
• “Make sure students receive a map of where their specific college/schools are. As a volunteer, I received a lot of questions of where students should go. Also, I recommend sending information out regarding designated guest sections- many of the questions came from parents/family/friends on where they should sit.”
• “Recognize Re-entry students that are older like myself. It seems everything is geared towards 22 year old students.”
• During the ceremony keep the students involved. Keep proactive speakers. Guest speakers sounded advertising her role.
• Downtown Phoenix is a crowded place make special traffic arrangements for people driving to the venue. New people will have less good memories navigating to the Chase stadium, on top of parking issues.
Improvement Suggested.
PAGE 34
• “Please have better entrance and exit strategies setup. It got ridiculously crowded and it could have been a huge disaster had there been an emergency.”
• It could have been set up better as there was less space for parents and more for students.
• Screening for drinking, offensive signs, anything that can cause be injurious.
Registration
PAGE 35
• Overall people were disappointed by the exit and entry process as it lacked some proper planning. Taking into consideration the number of people at the venue a strategic way must be implemented to vacate the stadium rather than allowing anybody to walk out from any gate (similar idea for entry).
• Risk of an emergency must be taken into consideration while vacating the Stadium and make sure sufficient gates are open to speed up the process. With volunteers arranged at specific locations to help form a proper line.
• Make sure graduates have designated gates for entering close to their allotted seating arrangements for respective schools.
Entry & Exit.
PAGE 36
• Implement a organized seating arrangement in advance, which includes the areas for students, parents, specially abled. Also, provide every student with this pictorial chart in advance via e-mail along with the timings and parking instructions and make it available at the venue too.
• Arrange different gates for audience, students, elders and specially abled. This will ensure comfort for the later.
• Have better parking options, as students were upset for paying the same, although they had parking passes of ASU.
Suggestion
PAGE 38
• Disciplined ceremony with proper seating arrangements with systematic entry & exit protocol.
• “Improve the topic of the first commencement speech if that will continue.”
• “More available seats for elderly and handicapped so that families have the chance to sit together and feel comfortable saving seats for special members.”
• Better traffic navigation and parking facility consider the safety factor of the audience at the venue.
Recommendations
PAGE 40
• Sort the student of a degree together and also within these sort them as per the specialization. Before students named are called for, announce the degree program and a few words on it, then the specialization with few words and start with respective students. Do it for all the programs and all the specialization so the audience can also know what studies were these students part of.
• Wendy Koop words on the 5 week program for starting teaching was a bit offensive to those attending the 4 years teaching program at the Mary Lou Fulton Teacher’s College, as their work seemed to be considered void.
• Online students feel little ignored as they are new to the people who already have their groups, so some workshop before commencement for these students to gel among with ASU and themselves.
About Degree Felicitation
PAGE 41
Strong Correlation For Recommended Improvements:
### Academics
student graduation:
2. Length.
3. Family
4. Keynote speaker
5. Guest speaker.
1.Students graduation
graduating students
PAGE 42
Some Crucial Ones
### Students graduation graduating students
1. Students graduation
2. Commencement
Students graduation Drunk students
Stadium seating Seating
### Family
PAGE 43
Few more:
### Commencement
Commencement Speaker
### Keynote speech
Students graduation
###Convocation
Seating Graduation students
Length of the speech
### Length