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Technical Support-NAS/Celerra/Netapp Professionals,BangaloreRequirement Details:

Working Experience on EMC Clariion/EMC Symmetrix /EMC Celerra storage Product. Working Experience on Brocade/CISCO/Mc-Data SAN Switches A strong sense of urgency and professionalism is essential. Must have the ability to work independently and as part of a team, with minimal supervision. Must possess excellent research/technical and troubleshooting skills. Familiarity with Customer Service Technical Support and/or customer facing/orientated environments ispreferred. Strong communication skills. Knowing a Storage and EMC storage product is an additional advantage.Job Responsibilities:

Troubleshooting Celerra issues on above areas and on various NAS versions Work on customer issue remotely via phone/email/chat/WebEx. Creating/extending file system and sharing it with Unix/windows clients using CLI and GUI Configuring NFS, CIFS, iSCSI Configuring/applying quota on file systems Configuring Celerra replicator Configuring and scheduling celerra checkpoint Collecting Support material & SP collects from Celerra Administering datamover failover/failback and troubleshooting Data Mover panic Customer issues may be received by Support Centers through automated dial-homes; voice initiated technicalcalls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls.

Troubleshoot the issue and provide solution to the customer. Candidates should demonstrate specific knowledge of EMC products Exhibit a positive attitude to customers andother employees.

Ability to support and communicate with customers over the phone or preferred communication method bycustomer.

Magna

Installation of NetApps, managing aggregates, volumes, Q trees

CIFS / NFS/ IScSi/FC should be core knowledge on one protocol and others are added advantages.

Administration and configuration of De-duplication, antivirus set up for NetApp

Performance management on NetAppStorage, capacity management (Thin provisioning)

Hands-on NetAppBackup solutions & Administration and installation of NetAppDR solutions. (VMware)

Snap manager for Oracle & virtual interface

Hands-on on NetAppin system and across NetAppbox Data - migration, replication

Administration of Operation manager framework

Understanding clusters & metro clusters

Hosting storage for VMware and added advantage on VMware knowledge

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HCLSkill Required: - Netapp Admin - Exposure to DR implementation and management..

- Knows well about different NetApp Hardware models and OS

- Use NDMP to archive data. - Should independently handle NAS implementation

- Should have other OS i.e. Microsoft, Unix etc. level knowledge.

- Upgrade Data ONTAP via NFS, CIFS or HTTP as well as Firmware upgrade

- LUN Management - Backup / Restore Administration

- Cluster Management - Data Fabric Manager Administration

- Configure and administer Snap mirror

- Configure and administer Snap Vault

- Snap drive and Snap managers

- Exposure to Nearstore environment

- Configure the virtual interfaces

- Perform a volume and aggregate copy on a storage appliance.

- Access & modify the Storage Appliances optional settings.

- Knowledge of Active directory is required

- Apply Security Processes for Fileserver Hardware..

Saviance Technologies Pvt. Ltd

- Exposure to DR implementation and management..- Knows well about different NetAppHardware models and OS- Use NDMP to archive data. - Should independently handle NAS implementation- Should have other OS i.e. Microsoft, Unix etc. level knowledge.- Upgrade Data ONTAP via NFS, CIFS or HTTP as well as Firmware upgrade- LUN Management - Backup / Restore Administration

- Cluster Management - Data Fabric Manager Administration- Configure and administer Snapmirror- Configure and administer SnapVault- Snapdrive and Snapmanagers- Exposure to Nearstore environment- Configure the virtual interfaces- Perform a volume and aggregate copy on a storage appliance.- Access & modify the Storage Appliances optional settings.- Knowledge of Active directory is required- Apply Security Processes for Fileserver HardwareSkill Required: - EMCAdmin Strong Storage concepts on LUN mapping/creation,F/C Switch Configs (EMC- DMX, V-MAX, Clariion, VNX) Provisioning,

Administration BCV & Clone Administration Performance Management,Multipath Management.Fabric Switch Administration (McData, CISCO, Brocade) - Zonning.

Strong knowledge on Performance Management & Reporting.Hands on experince on Quota Management (Hard/Soft)Patches/Firmware updates Working with Storage Management software like (Navisphere, DFM)Create/Modify Zone setsPlanning of Replication software Monitor storage devices ports and ISLs Hardware vendor break-fix coordination.Configuring SRM tool agent Host Management - Adding / Deleting / Modifying Troubleshoot ofSAN failure, Zoning, connectivity. Analysis on performance of Controllers and Disks