www.yucentrik.ca www.technologia.com

http://www.technologia.com/

Aurobinda PradhanPeepalDesign, Inde

Florian EggerTelono, Suisse

Sophie DuroyAxance, France

Joelle StempYu Centrik , Qc, Canada

Ilana KaplanBayfrontUX, AustralieHelga Stegmann

Mantaray, Afrique du Sud

Wojtek ChonackiSymetria, Pologne

Adoption UX Production UX Leadership UX

Source: provender.com

Quest-ce que lUX?

Source: ingridwu.dmmdmcfatter.com

Utilisabilit = Hygine

Design dexpriences

et de services

Exprience

client (CX)

Source: assistcornerstone.com

Environnement

s

motions

Comportements

Habitudes

Expriences

passes

Activits

Culture

Valeurs

Exprience

client (CX)

Source: https://ebookscambridge.files.wordpress.com/2013/05/touchpoints.png

Source: http://www.calcomgroup.com/what-is-world-class-customer-service/

Quest-ce que lUX?

Source: [IMG]http://i232.photobucket.com/albums/ee74/jaynahaws/4girls.jpg[/IMG]

http://www.blogher.com/files/eMoms_2.jpg

Quest-ce que lUX?

Information Design for Strategic Thinking: Health of the System Reports, Julian Jenkins Design Issues, Winter 2008, Vol. 24, No. 1 , Pages 68-77

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

www.globetrotter.de

https://vimeo.com/146693211https://vimeo.com/146693211

Source: provender.com

http://www.technologia.com/fr/gestion-de-projets-et-processus/certification-ux-pm/

http://www.technologia.com/fr/nouvelles/nouveau-webinaires-savoir-plus-valoir-plus-lancement-dune-serie-exclusive-et-gratuite-signee-technologia/