THE LIBRARY, THE NETWORK

Congrès des milieux documentaire – Redéfinir L’ESPACE DOCUMENTAIRE,Congrès des milieux documentaire Redéfinir L ESPACE DOCUMENTAIRE, Montréal, November 30 2011

Lorcan Dempsey, OCLC @lorcanD

Quebec in Worldcat

Materials published in Quebec:

6.9 million

1,294,911

Published in Quebec in French:

906 090

Quebec “Collective Collection” in WorldCat

1.9 million

906,090

3 000 0004,000,0005,000,0006,000,0007,000,000

01,000,0002,000,0003,000,000

October 2010

All Ti l H ld B Q b I i i

Statistics current as of October 2010

All Titles Held By Quebec Institutions

Titles Held Only By Quebec Institutions

Note: Results based on holdings of Quebec institutionsas they are represented and cataloged in WorldCat.

PreamblePreamble

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EngagementEngagement Outreach: place (and network)

The networkThe network

CharacteristicsCharacteristicsPlatform – concentrates data, infrastructure, …Community/network forms around platformNetwork effects are centralNetwork effects are centralSocial and analytics are centralGravitational hubs: the rich get richerGravitational hubs: the rich get richerStrong seo and referencability

End userSocial

ManagementAnalytics

Not just a site but an tecosystem

Beyond the mobile web. Stephanie Rieger. http://www.slideshare.net/yiibu/beyond-themobilewebbyyiibu

Beyond the mobile web. Stephanie Rieger. http://www.slideshare.net/yiibu/beyond-themobilewebbyyiibu

ScaleScale

Scaling

InstitutionaInstitutiona PersonalPersonalInstitutional

InstitutionalGroupGroupWebscaleWebscale

INSTITUTIONSCALE

Goodness: A large collection in central locationsin central locations

Organization: Structured aroundOrganization: Structured around collection

CONSOLIDATIONAT SCALE

Network encourages efficiencies of scale

Context and community: rich

scale

Context and community: rich analytics drive richer experiences

The scalability of access: stronger gravitational attraction at network levellevel

BoundariesBoundaries

The network reconfiguresreconfigures ind striesindustries

Google editions

Harvard Business Review (1999)

Develop new products andi d b i th t

Attracting and building relationships with customers services and bring them to

marketSpeed/flexibility important

“Service‐oriented”, customizationEconomies of scope important

CustomerRelationship Product Management  Innovation

Infrastructure

Core componentsBack office capacities thatsupport day‐to‐day operationsCore components

of a firmpp y y p

“Routinized” workflowsEconomies of scale important

Develop newi d h th t d

Attracting and building relationships with researchers and learners services and have them accepted

Speed/flexibility important“Service‐oriented”, customizationEconomies of scope important

Engagement InnovationEngagement  Innovation

Infrastructure

Back office capacities thatsupport day‐to‐day operations“Routinized” workflowsEconomies of scale important

What business are we in?

Strategy is about choices …

Where is distinctive local impact?

What should be done collaboratively?

What should be done by others?

LibraryLibrary directions?directions?

Shifting boundariesg

Engagement creates distinctive local valueBuildingsTh i tThe service turnPeopleAggregate social/analyti cs data

Libraries externalising infrastructure – economies of scale and network effects

CCollectionsSystemsDiscovery?

Collaborative: sharing innovationCollaborative: sharing innovation and resources

Commercial: contracting for services

SPACEReconfigure around the user experience rather than around collections.Infrastructure >> engagementInfrastructure >> engagement

SocialSocialAd hoc rendezvousMeeting place

Showcase and sharingExhibitionsExhibitionsSpecialist equipmentSpecialist staffGIS Writing centre digitalGIS, Writing centre, digital humanities, …Homework help

NCSU Fi d b f i th libNCSU … Find members of a group in the library ….

EXPERTISE

People are entry pointsLibrarians returned in search .. UMich

(DanChudnov)

Engagement with research and learningresearch and learning

Marketing/assessment/t hipartnership

If libraries want to be seen as expert, their expertise must be visible.

SERVICESThe service turn

U Minnesota, ARL Institutional profileIn alignment withIn alignment with the University's strategic positioning, the p g,University Libraries have re-conceived goals, hifti fshifting from a

collection-centric focus to one that is engagement-is engagement-based.

SERVICEThe service turn

Defining distinctive services with the clarity with which we have defined

Scott Walter. “Distinctive Signifiers of

distinctive collections allows us to acknowledge that the 21st century will be marked by different but equally valid

ofExcellence”: Library Servicesand the Future of the A d imarked by different, but equally valid,

definitions of excellence in academic libraries, and that the manner in which

AcademicLibrary. Coll. & res. libr. January 2011 72:6-8

individual libraries demonstrate excellence will be distinctive to the service needs, and to the opportunities to address thoseand to the opportunities to address those needs, found on each campus.

Bookspace: Hennepin County Library

A community space for reading. Social engagement.

M Publishing, U MichiganThe University of Michigan Press, the Scholarly Publishing y g y g

Office, Deep Blue (the University’s institutional repository service), the Copyright Office, and the Text Creation Partnership,

Salman Rushdie Archive, Emory UPersonal digital papers of Salman Rushdie. Have become

his reference collection.

SYSTEMSEngagement, cloud and collaborationcollaboration

Focus on engagementResource guides, integration with learning management, widgets, etcRecommendation (aggregation)

Move to cloud for infrastructureILS, ERM, Discovery: move to cloud-based solutions

Deep collaboration pShared systems infrastructure:Orbis Cascade Alliance, 2CULOCUL, TriUniversity Group

high lowIn many ll ti

Stewardship/scarcity

Low High

ows

collections Low-LowFreely-accessible web resourcesOpen source softwareNewsgroup archives

Low-HighBooks & JournalsNewspapersGov DocumentsCD & DVD l

quen

es

Low St d hi

High St d hi

Newsgroup archivesMapsScores

gh

Uni

q Stewardship

Stewardship

High-LowResearch & Learning Materials

High-HighSpecial Collections

hig Materials

Institutional recordsePrints/tech reportsLearning objectsCourseware

Spec a Co ect o sRare booksLocal/Historical NewspapersLocal History MaterialsArchives & ManuscriptsTheses & dissertations In few

collections

COLLECTIONS GRID

CoursewareE-portfoliosResearch dataProspectusInsitutional website

Theses & dissertations

COLLECTIONS GRID(Lorcan Dempsey and Eric Childress, OCLC Research)

Outside in Bought, licensed

I d lid tiIncreased consolidation Move from print to licensedManage down print and develop g p p

collective ownership modelsMove to user-driven models

In Many Collection

s

Licensed

Aim: to discoverLow

Stewardship

High Stewardsh

ip

Purchased

I id tIn Few

Collections

Inside outInstitutional assets: special collections,

sp

research and learning materials, institutional records, …Reputation managementIncreasingly important?Aim: to *have* discovered … to disclose

Discovery: anDiscovery: an exampleexample

Direction?Commodity: How many data wells?Direction?Commodity: How many data wells?The collection?Registration model? Library does A&A?Other players (Elsevier Thomson Reuters?)

The collection?Registration model? Library does A&A?Other players (Elsevier Thomson Reuters?)Other players (Elsevier, Thomson Reuters?)Other players (Elsevier, Thomson Reuters?)

More than 75% of requests to SFX originate externally (Google Scholar, PubMed, etc.). U Mi t Di bilitMinnesota, Discoverability

Direction?Discovery moves to the network level …..Direction?Discovery moves to the network level …..Discovery moves to the network level …..Discovery moves to the network level …..

Direction?….. and to personal/institutional curation environments.Direction?….. and to personal/institutional curation environments.….. and to personal/institutional curation environments.….. and to personal/institutional curation environments.

Framed by personal, learing, professional interests ..

Social reading/Cataloging

Reading list/resource guide

Citation/reference 

managementmanagement

Book club/direading group

Book club/reading group

B k / i lBooks/articles are social objects

PLAYLISTSelect, resolveAnalytics

Social ‐engagement

SO …Institutional ..Discovery layer in the cloud. Increasingly ‘group’ as collections are shared.Increasingly group as collections are shared.

SyndicationWant your stuff in the webscale services:Google Books, Google Scholar, Wikipedia, Social reading sites, ….

Framing and engagingg g g gIncreased investment in curated environments that ‘frame’ data with learnng, personal or professional interests.

REVIEW …… in conclusion

THE LIBRARY, THE NETWORK

Congrès des milieux documentaire – Redéfinir L’ESPACE DOCUMENTAIRE,Congrès des milieux documentaire Redéfinir L ESPACE DOCUMENTAIRE, Montréal, November 30 2011

Lorcan Dempsey, OCLC @lorcanD