STRABAG Property and Facility Services...Republic, Poland, Germany, Switzerland, Belgium,...
Transcript of STRABAG Property and Facility Services...Republic, Poland, Germany, Switzerland, Belgium,...
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.skwww.strabag-pfs.sk
STRABAG Property and Facility ServicesCOMPLETE REAL ESTETE MANAGEMENT FROM A SINGLE SOURCE
www.strabag-pfs.sk
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
STRABAG at a glance
Housing
Commercial and Industrial Facilities
Public Buildings
Production of Prefabricated Elements
Civil Engineering
Bridges
Power Plants
Railway Structures
Roads, Earthworks
Hydraulic Engineering, Waterways, Dyking
Landscape Architecture and Developm.
Paving
Large-Area Works
Sports & Recreational Facilities
Protective Structures
Sewer Systems
Production of Construction Materials
Special Ground Engineering
Offshore wind
North + West:Germany, Poland, Benelux,
Scandinavia
South + East:Austria, Switzerland, Czech Rep.,
Slovakia, Hungary, RANC, SEE
International + Special Divisions
RANC = Russia and neighbouring countries, SEE = South-East-Europe
Housing
Commercial and Industrial Facilities
Public Buildings
Production of Prefabricated Elements
Civil Engineering
Bridges
Power Plants
Environmental Technology
Railway Structures
Roads, Earthworks
Hydraulic Engineering, Waterways, Dyking
Landscape Architecture and Developm.
Paving
Large-Area Works
Sports & Recreational Facilities
Protective Structures
Sewer Systems
Production of Construction Materials
Housing
Commercial and Industrial Facilities
Public Buildings
Production of Prefabricated Elements
Civil Engineering
Bridges
Power Plants
Roads, Earthworks
Large-Area Works
Sports & Recreational Facilities
Protective Structures
Sewer Systems
Production of Construction Materials
Offshore Wind
Tunnelling
Real Estate Development
Infrastructure Development
Operation/Maintenance/Marketing of PPP Projects
Property & Facility Services
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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk3
Core markets in Austria, Slovenia, Croatia, Hungary, Slovakia, Czech Republic, Poland, Germany, Switzerland, Belgium, Netherlands and Russia
10 200 professionals in 12 countries
Extensive network guaranteeing local availability and proximity to the client
22 million square meters of managed net internal area at about 52.000 properties across Europe
STRABAG PFS Markets
Leading Real Estate Services Provider in Europe
Core marketsGrowing markets
Highlights
Rest of world 6%
Central and Eastern
European countries
30% Austria 15%
Other European countries
8%Germany
41%
STRABAG SE Market Share
Source: Deloitte building report, annual reports
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
STRABAG Property and Facility Services in Slovakia
Regional Coverage
WE ARE HERE FOR YOU
Call Center and Help Desk
Bratislava
Western Slovakia – 4 locations
Central Slovakia – 3 locations
Eastern Slovakia – 3 locations
24 hour call center
Help Desk
Monitoring and evaluation of
announced incidents
Monitoring of costs for
incidents removal
Quick response times
STRABAG Property and Facility
Services holds the following
certificates:
ISO 9001:2008
ISO 14001:2004
OHSAS 18001:2007
ISO/ IEC 27001:2005
Focus on Quality
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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk5
COMMERCIAL FMTECHNICAL FM
INFRASTRUCTURAL FM REAL ESTATE MANAGEMENT
Renting and letting
Space optimization
Location concepts
Real estate consulting
Relocation management
Tenant representation
Due Diligence
Our services
Cleaning services
Winter and summer maintenance (external areas)
Reception and Security services
Mail room and internal mail services
Registry and archive services
Moving services
Environmental management – waste management
Operation of technical equipment
Periodical inspections, revisions and services
Repair and maintenance
Fault management
Energy management and certification
Fire safety, civil safety, work safety and drivers safety– e- learning courses
Planning, building and construction services
Property Management
Cost management
Contract management
Real estate accounting
Real estate performance management
Reporting
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Cleaning
Windows and building exterior cleaning
Winter maintanance
Special cleaning
Reception
Gardening
Commercial FM Real estate management
Operation and Mainteancne
Inspections
Maintanance
SecurityReconstructions,
repairs Moving management
Complete services around your real estate
Documentation
Handicraft services
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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
One Face to the Customer
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Object Manager
One contact person
No time-delay between single services
Permanent availability and quick response times thanks to split competencies
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Cleaning personnel Po-Pia
Object manager Po-Pia
Maintanance worker Po-Pia
Service technician Po-Pia
Office cleaning
Stock cleaning
Maintanance worker 1
Pracovník údržby 2
Office cleaning
Offices cleaning
Object manager, quality control, optimisation suggestions
Reinstatement and inspections based on plans
Kitchen cleaning
Offices cleaning
Evening cleaning
Maintanance worker 2
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
CAFM system – benefits at a glance
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Requirements for maintenance and repairs through interface over the internet
Overview of the work progress of requirements
Generating work orders (service protocols)
Overview of planned and actual costs
Attaching documents to requirements
Email notifications
Following Service Level Agreement criteria
Generating data for invoicing
HelpDesk
Recording of real estates, technical equipment, spaces and engineering structures
Recording and evaluation of operation data
Cost allocation of energies and services
Automation of invoicing for services
Maintenance of technical equipment
Tracking of operation and service costs
Workflow tracking of requirements
Facility Management
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
E-learning – online obligatory trainings
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Health and work safety
Fire protection
Civil protection
First Aid
Driver´s trainings
Specialized professional courses
Types of e-learning courses
Significant costs savings
Learning Management Systems
Measurability of added value
Effective consultations and information update system
Education any time and anywhere
Up-to-date to legislation
User friendliness and content interactivity
Benefits
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Our References
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Fire and civil protection, Environmental ServicesComplete FM Services
Complete FM Services
Complete FM Services
Technical FM Services, Cleaning
Complete FM Services
Technical FM ServicesTechnical FM Services
Technical FM Services Cleaning managementTechnical FM Services
Technical FM Services
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Contact
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Address
STRABAG Property and Facility Services s.r.o.Dunajská 32, 817 85 BratislavaTel/Fax: +421 2 5292 5208 http://www.strabag-pfs.skE-mail: [email protected]
CEOTel/Fax: +421 2 5292 5208 E-mail: [email protected]
Martin Belan
Magdalena Furkova
Sales Manager
Mobil: +421 911 697 818Fax: +421 2 5292 5208 E-mail: [email protected]