problem information 1 2 healthy homehome
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Produced in collaboration with the Centre de santé et de services sociaux Cavendish, the Corporation de développement communautaire de Côte-des-Neiges and Project Genesis For any question relating to your health Talk to your physician or call Info-Santé at 8-1-1 To contact your Borough Call Bureau Accès Montréal at 311 More information Production: Division des communications, arrondissement de CDN—NDG (06-2013) • boodesign.ca + home home healthy A From prevention to exercising your rights + Have rodents, roaches or bedbugs invaded your home? Your landlord must call a professional exterminator. You should not try to exterminate rodents or parasites yourself, as the products used for this purpose are often toxic. Verbally inform the landlord about the problem if he can be reached. If the landlord fails to act, advise him in writing, preferably by registered mail, giving him a deadline (usually 10 days if it is not urgent) to act. Be sure to obtain and keep the proof of receipt. If the landlord still fails to act after the deadline, call 311. An inspector from the Borough then takes charge of your file. He may demand that the landlord act within a prescribed deadline, subject to a fine. The applicant will be informed of developments regarding his file. In the event of a problem 1 2 3 4 REGISTERED LETTER If the landlord fails to act, advise him in writing, preferably by registered mail, giving him a deadline (usually 10 days if it is not urgent) to act. Be sure to obtain and keep the proof of receipt. If the landlord still fails to act after the deadline, call 311. An inspector from the Borough then takes charge of your file. He may demand that the landlord act within a prescribed deadline, subject to a fine. The applicant will be informed of developments regarding his file. Verbally inform the landlord about the problem if he can be reached. 1 2 3 4
Transcript of problem information 1 2 healthy homehome
Produced in collaboration with the Centre de santéet de services sociaux Cavendish, the
Corporation de développement communautairede Côte-des-Neiges and Project Genesis
For any question relating to your healthTalk to your physicianor call
Info-Santé at 8-1-1
To contact your Borough
Call
Bureau Accès Montréalat 311
Moreinformation
Pro
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Div
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home homehealthyA
From prevention toexercising your rights
+ Have rodents, roachesor bedbugs invaded your home?
Your landlord must calla professional exterminator.
You should not try to exterminate rodents or parasitesyourself, as the products used for this purpose are often toxic.
Verbally inform the landlord about the problem if he can be reached.
REGISTEREDLETTER
If the landlord fails to act, advise him in writing, preferably by registered mail, giving him a deadline (usually 10 days if it is not urgent) to act. Be sure to obtain and keep the proof of receipt.
If the landlord still fails to act after the deadline, call 311.
An inspector from the Borough then takes charge of your �le. He may demand that the landlord act withina prescribed deadline, subject to a �ne. The applicant will be informedof developments regarding his �le.
In the event of a problem
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REGISTEREDLETTER
If the landlord fails to act, advise him in writing, preferably by registered mail, giving him a deadline (usually 10 days if it is not urgent) to act. Be sure to obtain and keep the proof of receipt.
If the landlord still fails to act after the deadline, call 311.
An inspector from the Borough then takes charge of your �le. He maydemand that the landlord act withina prescribed deadline, subject to a �ne. The applicant will be informedof developments regarding his �le.
Verbally inform the landlord about the problem if he can be reached.
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3 4
Preventingexcessive humidity
+ Betterto prevent...
The environment we live in has an impact on our health. At home, too much humidity and inadequate maintenance can create a risk to respiratory health for you and your family.
These factors can lead to the development of mould, insects and parasites such as cockroaches and mites, and also to the development and worsening ofrespiratory diseases such as asthma, allergic rhinitis (nasal congestion, cough) and respiratory infections. 22
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As a tenant, you can exercise your right to a dwelling in good condition. The �rst step is to inform your landlord, who has a responsibility for the condition of your dwelling. If your landlord is slow to act, you can �le a complaint with the Borough’s Division des permis et des inspections.
Steps should be taken in the following circumstances:
Your right to a
Steps should be taken in the following circumstances:
if there is water in�ltration.
if there are insects, rodents or mould present.
if the plumbing and heating are not working properly.
if doors and windows don’topen or lock.
if the common areas outside the apartment are dirty. if part of the apartment or building is in poor condition.
Close theshower curtain completely.
Clean the inside of the shower and bathtub regularly.
When using the shower,turn on the fan or openthe window.
Dry clothing in the dryer (if possible), or outside.
Air out your home on a regular basis by opening the windows and curtains.
Wipe the water due to condensation off the windowsills.
Leave a small gap between furniture and walls to allow air to circulate.
Use as littlewater as possible when cleaningthe �oors.
Turn on the stovefan when cooking(if possible) or opena window.
Clean the stove, countertop and cupboards regularly.
Close theshower curtain completely.
Clean the inside of the shower and bathtub regularly.
When using the shower,turn on the fan or openthe window.
Dry clothing in the dryer (if possible), or outside.
Air out your home on a regular basis by opening the windows and curtains.
Wipe the water due to condensation off the windowsills.
Leave a small gap between furniture and walls to allow air to circulate.
Use as littlewater as possible when cleaningthe �oors.
Turn on the stovefan when cooking(if possible) or opena window.
Clean the stove, countertop and cupboards regularly.
home in good condition
