PERSONNAL DETAILS OF LULEKA

PERSONNAL DETAILS

OF

LULEKA FONO

Surname Fono

Name Luleka

Date of Birth 1984 March 16

Dependent 1

Nationality South African

Telephone No 0736964815 / 0716489356

Other Contacts 0730072941

Email Address [email protected]

[email protected]

Home Language Xhosa

Other English, Tswana, Sotho Zulu

Hobbies Reading, Excessing and listening to music

Home Address 4848 Half Break Street

Kaalfontein Ext 12

Midrand

1685

mailto:[email protected]

mailto:[email protected]

ABILITY AND SKILLS

Whilst able to work with others in a team and achieve desired targets and goals. I pride myself on having ability to work with all different people and believe in offering the best customer service and assist others while maintaining a professional image. Honesty is an integral part of me and I maintain that standard in my work by being assertive and standing by work principles despite opposition. I am a self-motivated person. When dealing with people I rely on factual information and remain calm and focused under pressure. I pride myself on being accurate, ability to multitask, priorities workload and paying attention into details and this result me in meeting all my deadlines.

EDUCATION AND TRAINING

High School Sharpeville Technical College

Highest Grade Passed Grade 12

Subjects English

Xhosa

Industrial Orientation N3

Industrial Organization & Planning N3

Supervision and Industrial N3

OTHER QUALIFICATIONS

College Quest Computer Skills Centre

Diploma Office Administration Diploma

Date of Course 03 December 2013

Subjects Introduction to Computer

Windows File Management

Speed Typing

MS Word (Module 1 & 2)

Excel (Module 1 & 2)

PowerPoint (Module 1 & 2)

Email

Practical Telephone

Customer Service

Business Documentation

Business English

Office Admin & Filling

Time Management & Punctuality

Keeping

Nido Health Care Worker

Course Health Care Worker

Year 2006

Subjects CPR

Assists Patients to the rehab

Assists patients with bathing

Assists patients with turnings

Assists patients with feeding

Assists with making beds

Do rounds and record it on the patient file

Marryland Business College

Course Receptionist

Year 2003

Subjects Introduction to computer

Speed Typing

MS Word (Module 1 & 2)

Customer Service

Keeping Diary

PowerPoint (Module 1 & 2)

Excel (Module 1 & 2)

Telephone Skills

Office Admin & Filling

Emails

EMPLOYMENT HISTORY

Employer Alcon Laboratories

Position Regulatory Affairs Assistant (Exporting)

Duration 15 Months (25 Oct 2015– 31 Dec 2016)

Duties Labelling and Safety updates

Safety Labelling for SACG/SA countries

Updating of Data bases

Manage projects and keep management

Informed of developments

Report on progress towards achieve –

Ments of objectives within the time –

Frame.

Required by Head of Regulatory Affairs

Provide feedback of all correspondence

With the distributors on the day of sub-

Mitted or received.

Assists with the administrative of prepa-

ration of submissions to variety Health

Authorities

To update all the regulatory data bases

With information regarding the sub-

Missions of safety labelling updates

Assists in printing out Tabs,making –

submissions copies and other admini-

strations related to the sumissions of –

update to the Health Authorities

Arrange with couriers for the uplifting of

Submissions packs to submit to distribu-

tors

Update iMedidata, Documentum, -

Integrity and Catalyst with information

Regarding the labelling safety update –

Submissions

Update information provided by the dis –

Stributors on the various data bases

To follow up with dstributors on the –

Receipt and submission status of pack –

To the Health Authorities

Ensure tabs are printed within timeline

Ensure that copies made are accurate

Respond to enquiries on daily basis

Inform the QAS to place stationery order

When stock level of the Tabs,binders –

Plastic covers and back covers

Follow up with distributors

Send shipment to various countries

Notify the distributors about the income-ng shipment & File DHL Receipt

Follow up with the distributors on the –

Submissions status of the packs sent -

Through to them.

Compiling of submissions, printing,

Copies, scanning and making of tabs.

Assists with MCC Correspondences

Updating MCC correspondence tracker

Notify the team with the received MCC

Correspondences and certificates.

Do filling for SA products and SACG

Assists with recording of Samples for –

Destruction and retention samples

Update samples tracker for both docs

Assists with LMS Administration

Employer Riverside Auto Body

Position Reception & Client Service Assistant

Dates of Service 4 Months (May – August 2015)

Duties Welcoming all walk in client and –

Customers

Answering incoming calls and internally

Giving customers an appropriate answer

Questions regarding their vehicles

Call clients for collection of their cars

Type Quotations

General administration and payments

Photocopying, Faxing & making copies

Reason for Leaving End of Contract

Employer Health System Trust

Position Switchboard Operator

Dates of Service 2 months (December 2014 – Jan 2015)

Duties Welcoming all walk in clients and –

Customers

Receiving call on computer dialing –

System.


To questions

Transfer calls to the relevant person

Assists with administrative work

Receiving parcels and direct them to -

to the relevant person

Boardroom coordinator

Purchasing stationery and filling

Reason for Leaving End of contract

Employer Sanofi Aventis

Position Regulatory Affairs Assistant

Dates of Service Two years (Jan 2013 – Oct 2014)

Duties Assisting in preparing MCC submissions

Administrative assistant

Ensure the electronic filling is done simu

tenuously such as that hard copies –

match up with electronically

Preparation of CD’s for Amendment –

applications.

Archive all regulatory documents that –

are older.

Arrange for the delivery of submissions-

to MCC.

Printing of tabs for all the submissions –

To MCC and making copies for our –

Inhouse copies

Filling of MCC correspondences in the –

appropriate file

Photocopying and binding of dossiers

Photocopying,collating and binding of

post-screening submissions to MCC

Printing of submissions due diligence –

assessment

Superseding of dossiers necessary

under supervision.

Organising of Regulatory affairs files –

and maintain the dossier room

Supersede of documents and replacing-

with the approved ones

Shred all expired confidential docu –

Ments

Assists with weekly MCC Payments & -

Promotional folders

Do CPP’s

Inserting Headers and Footers on the-

documents

Documents Managements

Liasing with metro files

Cheque Requisition

Page numbering and date stamping –

Onto a documents

Assist with section 21 orders

Taking minutes in all RA meetings and –

Send them to everyone

Reason for Leaving Retrenchment

Employer Aon South Africa

Position Reception and Switchboard Operator

Dates of Service 2011 Nov – March 2012

Duties Welcoming all incoming clients and –

customers


Working on computer dialing system

Assists on administration work

Processing Invoices



Giving customer an appropriate answer-

to questions

Receiving parcels and direct them to –

The relevant person

Filling, Faxing, Photocopying and –

Other general work

Reason for Leaving Contracts

Employer SARS

Position Switchboard Operator

Dates of Service April 2012 – July 2012

Duties Answering all Incoming calls –

And direct them to relevant person

Working on a computer dialing system


to questions

Transfer calls to relevant person

Assists with Administration

Do Filling

Reason for Leaving Contract

Employer Aon South Africa

Position Receptionist & Switchboard Operator

Duties Welcoming all incoming clients and –

customers



Assists on administration work

Processing Invoices



Giving customer an appropriate answer-

to questions

Receiving parcels and direct them to –

The relevant person

Filling, Faxing, Photocopying and –

Other general work

Reason for Leaving Contracts

Employer Sanofi Aventis

Position Regulatory Affairs Assistant

Dates of Service 2011 Feb – November 2011

Duties Preparing of submissions to MCC

Organizing of regulatory files and –

Maintain the dossier filling room

Assisting with administration work

Filling of all MCC correspondence in –

the appropriate files

Printing of Dossiers due diligence

Superseding of dossiers when –

necessary under supervision

Page numbering, Printing, Photocopying

binding of submissions

Assists with section 21 orders

Typing corel draw labels and Tabs

Reason for Leaving End of Contract

Employer Saatchi and Saatchi

Position Receptionist

Dates of Service April 2010 – Nov 2010

Duties Welcoming all work in clients and –

Customers



Receiving parcels and direct them to the

relevant person

Boardroom coordinating

Purchasing of stationery and do filling


To the question


Assist with administration

Reason for Leaving Contract

Employer Digital Archiving System

Position Data Capture

Dates f Service 2006 Feb – 2007 December

Duties Capturing different forms for different –

Companies

Capturing documentation as well –

Ensuring that all information is entered –

Correctly as required

Ensuring good filling system is in good-

Place.

General Administration including –

Answering the phone when required to-

do so and assists at the reception

Capturing Invoices

Reason for Leaving pursued my career

Employer Netcare Rosebank Hospital

Position Healthcare Worker

Dates of Service 2008 Jan – 2009 Dec

Duties Assists patients to the rehab

Assists patients with bathing

Assists patient with bathing,feeding,

Turning and making bed

Assists with general work

Reason For Leaving Resigned

Employer Digital Archiving Syetem

Position Data capture

Date of service 2006 Feb – 2007 Nov

Duties Capturing different forms for different –

companies.

Capturing documentations as well –

Ensuring that all information is –

captured correctly

Ensuring good filling system are in place

General administration including –

answering the phone.

Capturing Invoice

Reason for leaving Contract

Employer Anthony Hinds Attorney

Position Filling Clerk

Dates of service 2005 March – Dec 2005

Duties Filling

Administration

Faxing & Photocopying

Printing

Taking out files from the cabinet

Record the files and take them back

Taking messages

End of contract

Reason for leaving End of Contract

REFERENCES

Company Name Alcon Laboratories

Contact Person Christine Letsoalo

Position Head of Regulatory

Contact Numbers 0118402300

Company Name Sanofi Aventis

Contact Person Monica Botha

Position Senior Specialist

Contact Numbers 011256-3886

Contact Person Graeme James

Position Head of RA

Contact Numbers 011-256-3755

Company Name Quintiles

Contact Person Abigail September


Company Name Aon South Africa

Contact Person Linda Carragha

Position Manager


Company Name Saatchi & Saatchi

Contact Person Patric


Company Name Digital Archiving System

Contact Person Eschel Fakoe

Position Manager


Company Name Rosebank Hospital

Contact Person Sister Joyce


Company Name Only the Best

Contact Person Dominique & Ilan

Contact Numbers 011789-8282

Company Name Health System Trust

Contact Person Vuyokazi Lwana/Yandiswa


Company Name Anthony Hinds Attorneys

Contact Person Sharusha Moodley/ 0117287728

PERSONNAL DETAILS OF LULEKA

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