NOVATAXE Administrator’s guide administrators guide.pdf · 2017-09-06 · ensure the network mask...

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La Connectivité de Qualité en Toute Simplicité” NOVATAXE Administrator’s guide Version 6.5.7 Page 1 of 52

Transcript of NOVATAXE Administrator’s guide administrators guide.pdf · 2017-09-06 · ensure the network mask...

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“La Connectivité de Qualité en Toute Simplicité”

NOVATAXE Administrator’s guide

Version 6.5.7

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Table of Contents

Quick Setup .......................................................................................................................... 4 WINDOW 7 / WINDOWS Vista Compatibility ................................................................. 5 Gateways and Modules ........................................................................................................ 6

Types ................................................................................................................................ 6 Notes: ............................................................................................................................... 6

Cyber Cafe ........................................................................................................................... 7 Station Installation ........................................................................................................... 7

Important Topics .......................................................................................................... 7 Station Maintenance ..................................................................................................... 7

IP Ports Used .................................................................................................................... 8 NovaTaxe Configuration ................................................................................................. 8

Price (By Administrator) .............................................................................................. 8 Printing Monitoring and Billing ....................................................................................... 8

NovaTaxe server Printing setup .................................................................................. 8 Printer Sharing enable in Windows FireWall ............................................................ 10

Debug / Trace NovaTaxe Cybercafé .............................................................................. 11 Uninstall NovaTaxe on the Stations ............................................................................. 11

Subscriptions ..................................................................................................................... 13 Forfeit – Package (By Administrator) ............................................................................ 13 Subscriptions Creation (By Administrator) ................................................................... 14 Subscription Sale (By User) ........................................................................................... 16 List of Subscriptions (By Administrator) ...................................................................... 16 Subscriptions types ........................................................................................................ 17

Telephony subscription .............................................................................................. 17 WIFI Monitoring and Billing ............................................................................................ 19

Concept .......................................................................................................................... 19 Configuration ................................................................................................................. 19

Add a WIFI Service ........................................................................................................... 19 WIFI Sessions ................................................................................................................ 21 Concept .......................................................................................................................... 23 JUSAN’s CL10 .............................................................................................................. 23

CL10 Components ..................................................................................................... 23 CL10 Connection ....................................................................................................... 24 Enabling ..................................................................................................................... 26 Setting the cabin numbers .......................................................................................... 26

Price List ............................................................................................................................ 27 Price list structure .......................................................................................................... 27 Pricing Modes ................................................................................................................ 28

Examples: ................................................................................................................... 29 Prices Filter .................................................................................................................... 29

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Pricing Prefixes .............................................................................................................. 29 Import price list .............................................................................................................. 30

Notes: ......................................................................................................................... 30 Import Numbering Plan ................................................................................................. 32 Changing price for a group of destinations .................................................................... 32 Multiple Operators ......................................................................................................... 33

Activation ................................................................................................................... 33 Changing Operator Cost ............................................................................................ 34 Building LCR (Least Cost Routing) table ................................................................ 34

Concept .......................................................................................................................... 36 Advantages for using SIP Client service ....................................................................... 36 Windows Asterisk Installation ....................................................................................... 36 Configuration ................................................................................................................. 36

Network Router configuration ................................................................................... 36 Remote Asterisk PBX configuration ......................................................................... 37 NovaTaxe configuration ............................................................................................ 37 Adding IP Phone Client / Cabin ................................................................................. 38

Monitoring SIP Clients .................................................................................................. 39 Cabin Status ............................................................................................................... 39

SIP client service ............................................................................................................ 40 Usage .............................................................................................................................. 42

VoIP Providers definition ................................................................................................. 43 Concept .......................................................................................................................... 43 Trunk creation ................................................................................................................ 43

Parameters .................................................................................................................. 44 Call Routing ...................................................................................................................... 46

Concept .......................................................................................................................... 46 Route definition ............................................................................................................. 46

Parameters .................................................................................................................. 47 Prefix notations .............................................................................................................. 47

Licensing ............................................................................................................................ 48 Login Authorizations Rights .............................................................................................. 48

Profile default usernames and password ........................................................................ 48 Profile Authorizations .................................................................................................... 49

System Requirements ......................................................................................................... 50 Novataxe IP Ports used .................................................................................................. 50 Cyber Café Station IP Ports used ................................................................................... 50

FAQ .................................................................................................................................... 51 Q. Message “Can not open port 514” ............................................................................ 51 Q. At the end of Call the total turned into 0, Why? ....................................................... 51 Q. Can not block the cabin using AudioCodes. ............................................................. 52 Q. Can not cut the call (prepaid ) on AudioCodes ......................................................... 52 Q. When launching NovaTaxe, getting a message “Application already started” ........ 52

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Quick Setup

1. Download the latest version from http://www.novataxe.eu/NTsetup2. Install NovaTaxe by running the latest version of NovaTaxe-setup-x.x.x.exe,

where x.x.x is the version.3. Launch the application by double click on the icon NovaTaxe on the desktop or

Select NovaTaxe / NovaTaxe on the Start/ All Programs.4. On authentication dialog box, put “ope” as user name and “ope” as password.5. On the main application menu select “System” /”Gateways and Connections…”6. On the opened dialog box, select “File” and then choose the GW or connection

you like to add.7. Fill number of cabins, license and IP address of the GW when applicable. Press

OK.8. When IP license is used, on main window, select “System” / “Operator

preferences…” and put the operator ID.

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WINDOW 7 / WINDOWS Vista CompatibilityThe following procedure is done automatically during the installation and normally there is no need to intervene.

1. Right click on the NovaTaxe application and select Properties.2. Select Compatibility from the tabbed menu at the top of the properties page.3. Tick the "Run this program in compatibility mode for..." box and select Windows

XP SP2 or XP SP3.4. Tick on “Run this program as an administrator” (below under section “Privilege

Level”5. Click OK.

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Gateways and Modules

TypesThe NovaTaxe supporting different kinds of VoIP gateways and types of connections for emitting the calls:

1. AudioCodes FXS Gateway- MP112, MP114, MP118 and MP124, for connection of analogue telephones

2. Linksys/Cisco FXS Gateway- PAP2T, SPA2100/2, SPA8000, SPA112, for connection of analogue telephones

3. Linksys/Cisco IP Phones- SPA962, SPA932, SPA3034. Astribank FXS (Only with NovaTaxe Box)- 8/16/24/32 ports, for connection of

analogue telephones and payphones5. Asterisk IP Phones – For monitoring and invoicing IP phones connected to

Asterisk based NovaTaxe Box.6. PABX – analogue PBX like Ericsson or Alcatel7. DISA (Monitoring Asterisk)8. Cybercafé – for monitoring cybercafé stations9. CallBack (Monitoring Asterisk)10. WIFI

Type Cabin blocking Call cutting Tax InfoAudioCodes version 5.2+ Yes Yes Yes*AudioCodes version 5.0- No Yes Yes*Linksys No No Yes*Astribank Yes Yes YesIP Phones on NovaTaxe Box Yes Yes YesIP Phones on remote Asterisk No No Yes*DISA (NovaTaxe Box) Yes Yes NoCyber Cafe Yes Yes YesPABX No No No

The possibility to do a Call cutting and Cabin blocking, enable usage of Pre-paid mode.Tax info is the possibility to show the credit balance

* - By using cabin displays like Jusan or LCD.

Notes:1. When Astribank is used, it should be the first module on the list. 2. Every module can have its own license.

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Cyber Cafe

Station Installation

1. Uninstall any other instance of application of CyberCafé like Cyberluxe, TinaSoft and etc.

2. Disable any software that protects Disk changes, like Deepfreeze or MicroSoft Widows Steady State.

3. Download the latest version from http://www.bosanova.fr/CCsetup4. You must login and have the rights of administrator !5. Make sure that you are protected by a password, by default administrator of

Windows do not have password, using panel of configuration create a password, reboot the PC to make sure that you have been asked for password.

6. Install Cyber Café station by running the latest version of xpccsetup-x.x.x.exe, where x.x.x is the version

7. Run XpccConfig under BOSaNOVA / XPCC Client.8. Attention !!! Remember the password you set for the administrator, otherwise you

will not be able to login again to make configuration changes.Defaults: CafeUser- 1234 Admin – 1234

9. Activate software that protects Disk changes, like Deepfreeze or MicroSoft Widows Steady State.

Important Topics1. Set Password for the administrator account.2. Disable the automatic sleeping

Station MaintenanceTo Enter the Cyber cafe client as administrator, you can do one of the following:

1. Press ALT+CTRL+END (ALT+CTRL+FIN) and enter the PC administrator user name and password.

2. Press ALT+CTRL+END (ALT+CTRL+FIN) and enter as user name "Admin" or "Administrator" or "Administrateur" and as password "1234"

3. Install the NovaTaxe server on another PC connected to same local network, Add Cyber cafe connection and on the right station, right click and choose to open as administrator.

To log on as same as the client or subscriber, log on as “CafeUser”

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IP Ports UsedThe following IP ports should be open to let the communication between the cyber café station and NovaTaxe to function:NovaTaxe- port 6999 UDPCyber Café Station- port 6998 UDP

Please Note: You should open these ports on the firewall if there is a firewall active.

NovaTaxe Configuration

Price (By Administrator)Add in the price list an entry with prefix “xpcc_noauth”, please note that for example, for 15 minutes the time should be set to 15 X 60 seconds = 900 seconds, for 1 hour, set to 3600 seconds.Package price is automatically added in the price list, as an entry with prefix “xpcc_code”, where code is the code selected for the package.

Printing Monitoring and BillingNovaTaxe can monitor and bill the printouts done by the stations.

NovaTaxe server Printing setup 1. Name Each Computer Correctly

On a peer-to-peer Windows network, all computers must possess unique names. Ensure all computer names are unique and each follows the Microsoft naming recommendations. For example, consider avoiding spaces in computer names: Windows 98 and other older versions of Windows will not support file sharing with computers having spaces in their name. The length of computer names, the case (upper and lower) of names and the use of special characters must also be considered.

2. Name Each Workgroup (or Domain) CorrectlyEach Windows computer belongs either to a workgroup or a domain. Home networks and other small LANs utilize workgroups, whereas larger business networks operate with domains. Whenever feasible, ensure all computers on a workgroup LAN have the same workgroup name. While sharing files between computers belonging to different workgroups is possible, it is also more difficult and error-prone. Similarly, in Windows domain networking, ensure each computer is set to join the correct named domain.

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3. Install TCP/IP on Each ComputerTCP/IP is the best network protocol to use when setting up a Windows LAN. In some circumstances, it's possible to use the alternative NetBEUI or IPX/SPX protocols for basic file sharing with Windows. However, these other protocols normally don't offer any additional functionality beyond what TCP/IP provides. Their presence also can create technical difficulties for the network. It is strongly recommended to install TCP/IP on each computer and uninstall NetBEUI and IPX/SPX whenever possible.

4. Set up Correct IP Addressing and SubnettingOn home networks and other LANs having a single router or gateway computer, all computers must operate in the same subnet with unique IP addresses. First, ensure the network mask (sometimes called "subnet mask") is set to the same value on all computers. The network mask "255.255.255.0" is normally correct for home networks. Then, ensure each computer possesses a unique IP address. Both the network mask and other IP address settings are found in the TCP/IP network configuration.

5. Verify File and Printer Sharing for Microsoft Networks is Installed"File and Printer Sharing for Microsoft Networks" is a Windows network service. This service must be installed on a network adapter to enable that computer to participate in file sharing. Ensure this service is installed by viewing the adapter's properties and verifying that a) this service appears in the list of installed items and b) the checkbox next to this service is checked in the 'on' position.

6. Temporarily or Permanently Disable FirewallsThe Internet Connection Firewall (ICF) feature of Windows XP computers will interfere with peer-to-peer file sharing. For any Windows XP computer on the network that needs to participate in file sharing, ensure the ICF service is not running. Misconfigured third-party firewall products can also interfere with LAN file sharing. Consider temporarily disabling (or lowering the security level of) Norton, ZoneAlarm and other firewalls as part of troubleshooting file sharing problems.

7. Verify Shares are correctly defined to share files on a Windows network, ultimately one or more network shares must be defined. Share names that end with a dollar sign ($) will not appear in the list of shared folders when browsing the network (although these can still be accessed). Ensure shares have been defined on the network appropriately, following the Microsoft recommendations for share naming.

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Printer Sharing enable in Windows FireWall

1. Click Start, point to All Programs, then Accessories, then Communications then Network Connections. (Or you can right click My Network Places on the desktop and choose Properties).

2. Right-click the Local Area Network or the connection you are using, then click Properties.

3. Click the Advanced tab, and then click Settings.4. Click the Exceptions tab. The Exceptions tab with its default settings is shown in

the following picture.

5. Click the File and Printer Sharing checkbox.6. Click Ok (twice).

If file and printer sharing still does not work properly, verify that the scope setting for the File and Printer Sharing exception is not preventing other computers from accessing your shared files and printers. The scope setting allows you to restrict an exception to a specific group of computers. Be sure that the scope setting for the File and Printer Sharing exception includes the computers that are trying to access the files and folders on your computer. There are three possible scope settings:

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Any computer (including those on the Internet), which does not restrict the exception.

My Network (subnet) only, which restricts the exception to computers that are directly reachable based on entries in the IP routing table.

Custom list, which restricts the exception to a list of Internet Protocol version 4 (IPv4) addresses or IPv4 address ranges. You cannot use the Custom list option for Internet Protocol version 6 (IPv6) traffic.

To verify the scope of the File and Printer Sharing exception1. Open Windows Firewall, and then click the Exceptions tab.

2. Click File and Printer Sharing, and then click Edit.

3. Click TCP 139, and then click Change Scope.

4. Verify that the scope setting includes the computers that you want to access your computer. If it does not, change the scope so it is less restrictive.

5. Repeat steps 3 and 4 for TCP 445, UDP 137, and UDP 138.

Debug / Trace NovaTaxe CybercaféNovaTaxe station keep tracks of all activity in two files, located in C:\Program Files\BOSaNOVA\XPCC\log.The files name are xpcc-0 and xpcc-1.

Uninstall NovaTaxe on the StationsThere are 4 ways to deactivate the NovaTaxe on the station:

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1. Right Click on the station icon in the NovaTaxe server and then select “Restore Station” , after this you restart the station to let this take effect.

2. On the station, enter as administrator (CTRL+ALT+END and your credentials), from Applications / BOSaNOVA choose “Uninstall”

3. Restoring the original Winlogon DLL.A. Reboot the station into “safe” mode (Pressing F8 on rebooting).B. In the registry change the key “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon” to “msgina.dll”

4. Restoring the original Winlogon DLL.A. Reboot the station into “safe” mode (Pressing F8 on rebooting).B. Copy “C:\Windows\system32\msgina.dll” into “C:\Program Files\BOSaNOVA\XPCC Client-x.y.z\XpccGina.dll

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SubscriptionsNovaTaxe gives the possibility to issue PIN codes for client subscriptions, PIN codes can be part of different packages.Packages can be characterized by: the cost, duration of use and expiry date.

Steps to create PIN codes:1. Create package- forfeit2. Create PIN codes3. Sell of subscription4. List of all subscriptions

Forfeit – Package (By Administrator)Select on the main menu: Configuration / Cyber café / Forfeits

To add / modify a package select File / Add.

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The following parameters should be filled:1. Code- the code to be used in the price list, in the price list the entry should appear

xpcc_nnnn, where nnnn is the code, in this example the entry should be xpcc_0021, the price will be set according the cost / duration.

2. Name of the package, this name will appear when selecting which type of PIN codes to be created.

3. Description 4. Cost – cost to sell to the client.5. Duration – the time in minutes to grant to the client.6. Expiration – Time in days, after which the PIN validity expires. The time start to

count after date of the sale of PIN code.

Once the package is created, the package price is automatically added in the price list, as an entry with prefix “xpcc_code”, where code is the code selected for the package.

Subscriptions Creation (By Administrator)Select Configuration / Cyber Café / Subscriptions PINs Pool...The following dialog box will appear.

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Select File / Add for creating more PIN codes

Select File / Automatic generation for creating a batch of PIN codes

Select the number of PIN codes you like to create and the package and press OK.

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Subscription Sale (By User)Select Information / Subscription sale

Press OK, to validate the sale

List of Subscriptions (By Administrator)To see all subscriptions valid and non valid, select Configuration / Cyber Café / List of subscriptions.

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Subscriptions typesMultiple types of subscription:

1. CyberCafé2. WIFI3. Telephony4. Call Back5. DISA

Telephony subscriptionClients on the telephone cabins, can use subscription.

• The client will dial a special prefix (“0089”) followed by the PIN code.• The client will get busy / non exist indication.• The client should hook on the receiver.• Once the PIN was authenticate by NovaTaxe, a welcome message with the credit

rest will be shown on the cabin display, asking the client to hook on, hook off and dial his destination ( The client should do it within 5 seconds, otherwise the status will be reset to idle)

• On the NovaTaxe, it will show as a prepaid call with the credit rest• The client should dial his destination number

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• Once finish the conversation, the client can hook on and hook off to dial to a new destination, the system waits X seconds for successive dialing.

• After X seconds without dialing, the credit is cached out and calls cost is deducted from the subscription.

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WIFI Monitoring and Billing

ConceptNovaTaxe can monitor and bill WIFI connections, using Linksys WIFI router WRT54GL.

Clients can authorized using a PIN code or by authorizing their MAC.

Configuration

Add a WIFI Service1. On Menu select “System” and then “Add a GW/Connection”, list of connections

appears.

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2. Click on “File” and select “Add a WIFI Service”

For changing the SSID, put the new SSID and restart the router.

3. For finding the IP of the WIFI router, several possibilities:A. If There is not DHCP server, put the default IP address of the router is 192.168.0.222 in the IP field, and add an additional IP to the PC where the NovaTaxe installed in the same subnet, for example 192.168.0.2

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B. When the DHCP server is enabled, Press the button “Scanner” to scan and find the allocated IP.

WIFI Sessions

Press on WIFI icon on the toolbar to get WIFI status

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Toolbar indications

No license

OK

Registration problem of one of the trunks

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Cabin displays

ConceptNovaTaxe supports the possibility to show on the cabin level, using a display:

1. Cabin ready or still not cleared.2. The amount to pay or credit in prepaid mode, updated in real-time.3. Number dialled4. Country dialled 5. Cabin number

There are 2 types of displays supported by the NovaTaxe:1. JUSAN’s CL102. USB displays

JUSAN’s CL10

CL10 Components

Cabin display

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8 cabins multiplexer

Powered with power supply (supplied)

CL10 ConnectionThe display for each cabin is connected by a cable RJ9-RJ9 straight (not supplied) to the multiplexer.The multiplexer is connected by a cable RJ45-RJ45 straight (Network cable) to the multiplexer and by adapter RJ45-D9 (supplied) to the PC D9 serial output.Each multiplexer can support up to 8 cabin displays, Multiple multiplexers can be cascaded using cable RJ45-RJ45 straight between the first to the second and between the second to the third and etc.

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EnablingSelect from the menu “Configuration” and then “Options..”

Select from the combobox “Afficheur” “CL10”, and select the corresponding serial port- COMx to which you did connect the display multiplexer.

Setting the cabin numbers1. On menu, choose system and then “set cabin number”, a dialog box will be

opened.2. choose the cabin number and press “SET”3. On all the displays should appear a message “Press button…”4. Press the button of the display in the cabin you previously chose.5. Repeat 2-4 for all the display.6. At the end press “Reset”

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Price ListNovaTaxe offers many possibilities and flexibility to mange the price list:

• Four modes of pricing: per second or per 1/2/3 steps• Changing prices by groups• Indication and easy changing of destinations without sale price• Indication and easy changing of destinations that are losing- their cost is higher

than their sale price• Import and export of part or whole price list• Cost price per operator• Price comparison and creation of LCR table

Price list structurePrice list consists of the following elements:

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1. Prefix- Prefix of the destination, for example for France mobile, SFR 33621. Prefix should include country code and without leading zeros.

2. Destination – destination description in text, for example for prefix 33621, the destination will be “France Mobile SFR”

3. Buying connection time- Time in seconds of the first period to invoice, default 60 seconds

4. Buying connection cost- cost for the buying connection time period.5. Buying 2nd Step time - Time in seconds of the 2nd step period of buying, default

60 seconds6. Buying 2nd step cost- cost for the buying 2nd step time period.7. Selling connection time- Time in seconds of the first period to invoice, default 60

seconds8. Selling connection cost- cost for the selling connection time period.9. Selling 2nd Step time - Time in seconds of the 2nd step period to invoice, default

60 seconds10. Selling 2nd step cost- cost of the selling 2nd step time period.

Pricing ModesIn “Configuration” / “Price list”, select “File” and then “Options of sale price”:

There are 4 pricing modes:1. 2 steps- first step is connection time and after this, consecutive steps with the cost

of the step, this is the default for selling price.2. 3 steps- first step is connection time, second step is the step time and after this

consecutive steps with the total cost of the connection + the step with the time of the connection + the step.

3. Par second, every second the price is increased, calculated as (time/”connection time”*”connection cost”), this is the default for buying.

4. 1 step- same as 2 steps when connection and step are equal.

Connection CostSet the duration of connection time in seconds and the cost for this amount of the first seconds.. This overrides the first X seconds calculation if the amount is less than the first step, after these

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X seconds the connection cost is ignored and calculation for first step used. Default is 0, no connection cost

Examples:Usage of 3 Steps for selected destinations with connection cost:Target:First step 8 seconds = 0.15 €For 60 seconds = 0.30 €

Settings:For destination with connection cost:Connection time: 8 secondsConnection cost: 0.15 €Step time: 52 secondsStep cost: 0.15 €

For destination without connection cost:Connection time: 0 secondsConnection cost: 0 €Step time: 60 secondsStep cost: X €

Prices FilterFilter can be set to select a group of prices or to find specific one.The filter can set by choosing part of whole set of prefixes or by choosing a destination.Multiple prefixes should be separated by “;”.

Pricing PrefixesThere are 3 types of prefixes supported:

1. Normal telephone numbers- always starting with the country code, for example for Paris in France, the prefix should be “331”. The NT knows to ignore the international prefix (usually “00”) or adding the country code in case of dialing local number for example 01nnnnnnnn (converting into 331nnnnnnnn).

2. Short telephone numbers- start with “s”, numbers that are dialed with national prefix and without international prefix, for example, the prefix for European help “112” can be written as “s1”.

3. Cyber café- all prefixes are starting with “xpcc_”, for manual start/ stop, the prefix is “xpcc_noauth”, for other cyber café packages the prefix will be “xpcc_nnnn”, where nnnn is the package code.

For supporting the special numbers:

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1. On the Linksys or AudioCodes, put as dial plan the following string (*xx|<3:0033C3>xxxS0|<1:00331>0xxS0|<1:00331>18xxxS0|00|0[1-9]xxxxxxxxS0|xxxxxxxxxxxx.)

2. On NovaTaxe price list add all the prefixes started with 33C… , example can be downloaded at “c:\Program files\novataxe\resources\tarif\tarif FR.csv”

Import price listPrice list can imported, to save time of entering one by one.

1. From the menu select “Configuration” and then “Liste de Prix…”, price list should appear.

2. If you intend to import complete price list, erase the existing price list before.3. Select “Fichier” and then “Import…”4. Select the csv file to be imported from.

Checking or unchecking check box that represent group or single field, changes the expected file structure and the number of fields expected.

When only prefix and destination check boxes are selected, procedure of import dial plan will done (see later).

Notes:1. The imported file should be consisted from lines, each line represent different

destination.

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2. The line can have 10 fields separated by separator, the fields are in this order:□ Prefix (1 Field) Prefix;□ Destination (1 Field) Destination;□ Buying (4 Fields) Buying_1st_period; Buying_1st_period_cost; Buying_2nd_period; Buying_2nd_period_cost;□ Selling (4 Fields) Selling_1st_period; Selling_1st_period_cost; Selling_2nd_period; Selling_2nd_period_cost;

3. The first line can consist an header, that will be ignored: code;location;opct;opcc;opst;opsc;csct;cscc;csst;cssc;

4. The separator by default is “ ; “ , it can be changed by selecting from the menu: “Configuration” and then “Options…”, the following dialog box will appear:

5. With “Separateur CVS”, the separator can be changed.6. If the separator on the file do not corresponds to the separator selected on

“Options”, a message with “Wrong format” will appear.

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Import Numbering PlanNumbering plan- the relation between dialing prefixes and destination groups. NovaTaxe can import this list with synchronization with the existing price list.NovaTaxe adapts automatically the price assigned to destination group if a new prefix is added in the imported file.The format of the file imported should be CSV, with 2 columns: code(prefix) and destination.NovaTaxe adds or deletes destinations on the price list, with the possibility to automatically adapt the selling prices for new prefixes with same destination name.For new destinations name, the default price will be as in “defer.price” in the file novataxe.properties.

Destination Prefix-indicatif Action1 existing = new existing = new Change nothing2 existing = new existing # new Create a new price with price from existing

destination3 existing # new existing = new Change the destination in the existing prefix4 existing # new existing > new Create a new line, set price as in defer.price in

novataxe.properties5 existing # new existing < new Create a new price with price from existing

destination with new location

Optionally, All prefixes that exist in the old price list and not exist on the new sync file will be deleted on the new created price list.

Changing price for a group of destinations

1. Select the group by putting the prefix or the destination 2. On the price list dialog box select “Groupe de tariff..”3. On the dialog box that opened, you can put the price common for this group.

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Multiple OperatorsNovaTaxe supports billing for multiple operators

• Cost price per call can depend on the trunk used to do the call• With Asterisk, routing can be choose according LCR (Least Call Routing)

ActivationTo turn on multiple operators, select “System” and then “Operator Preferences”

The effect will be noticeable on the price table, where you can select the operator and change the cost price per destination

Trunk “ – “ is the default and only here, you can change the sale price

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Changing Operator CostOn Price Window select the operator you want to change.You can import the price list by selecting “File” and then “Import Price List…”Or you can manually add a single price by selecting “File” and then “Add…”Only the operator cost can be changed here, the sale price rest unchanged.

Building LCR (Least Cost Routing) tableOn Price Window, press on the button “Price Comparison…”.

The table put a common dominator of prefixes, and shows the price per operator per prefix, in addition it shows the operator with minimal price and the minimal price.

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To create the LCR table, press on the button “Create LCR”, the following table will be shown

The table shows the order of the routing for the outgoing calls, where the 1st operator is with the minimal price, the 2nd operator is the 2nd best and etc.Once confirmed, press on the “Transmit LCR !” button, to add a route per prefix in the database.

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Asterisk SIP Clients

ConceptNovaTaxe can monitor SIP clients connected to Asterisk PBX, using manager protocol of the Asterisk.NovaTaxe can monitor and bill calls originated from Asterisk IP PBX

SIP clients can be:1. Any SIP gateway like Linksys, AudioCodes or any other.2. IP phones of any kind, if used with IP phones that support text message, it can

show in real time the total due / credit.3. SIP client application installed on PC, MAC or any smart phone.

Each client account looks like a telephone cabin and the call shop administrator can see in real-time the phases of call generation: ringing and connecting.

Asterisk can be hosted locally in Windows PC, installation instructions are detailed further.

Advantages for using SIP Client service• Unlike with Linksys monitoring, this service is giving the possibility

blocking/unblocking the cabin and using prepaid.• Possibility to have multiple SIP providers and routing calls by prefix.• Possibility for clients to communicate between each other without using SIP

provider- cost 0 for the call shop, a new service (payable ?) to offer clients.

Note:Unlike with Linksys monitoring, there is no off hook indication.

Windows Asterisk Installation1. Download Asteriskwin32 installation program from

http://www.asteriskwin32.com/ or http://miseajour.novataxe.fr/asterisk/AsteriskWin32-0.66b-Setup.exe

2. Run the program and install it on the default directory C:\cygroot3. Install again the NovaTaxe, it will affect nothing on the current installation, but

will add the necessary files to Asteriskwin32 installation.

Configuration

Network Router configurationImportant:

• In order to let external SIP client to access NovaTaxe which is behind NAT, you should forward in the network router port 5060, UDP and TCP.

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• In order to let external IAX (IAX2) client to access NovaTaxe which is behind NAT, you should forward in the network router port 4569, UDP.

Remote Asterisk PBX configurationOn the REMOTE asterisk PBX, edit manager.conf file to enable the interaction with NovaTaxe.Please note, use the default port of 5038.

[general]enabled = yesport = 5038bindaddr = 0.0.0.0

[novataxe]secret=pa55w0rdpermit=0.0.0.0/0.0.0.0read=allwrite=all

This will enable the Manager AP, allow access from any IP address using the username "novataxe" and the password "pa55w0rd".

NovaTaxe configurationOn the menu select “System”/” Gateways and Connections...” and then select “File”/”Add IP Phones”

“Nombre des cabines” – number of cabins /clients that will use this service of IP Phone

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“Licence” – License corresponds to the license on the license USB key.“Temps de deconnexion” – For the prepaid mode, this is the time in seconds for starting the cut of the call, when the credit limit reach. There is a latency of time that is required between the decision to cut the call and the actual cut.

Adding IP Phone Client / CabinSelect from the menu- “systeme” and then “Telephonie” and then “Extensions…”, a dialog box with all defined IP Phones cabins.

To add the IP Phone client, select “Fichier” and then “Ajouter”

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“Extension”- Must be 60xx where xx is the cabin number.“Type”: Currently only SIP is available.“Affichage”- select the check box if the IP Phone supports showing the cabin balance, selecting this while the IP Phone does not support this, can cause mal function of the telephone.“Nom” – Name of the client.“Cabine”- Number of the cabin, should be SAME like the xx on the filed of “Extension”.“Secret”- Password for the client identification. “NAT”- Check this if client is behind NAT, failing to check this out, can cause one way voice.

Monitoring SIP Clients

Cabin Status

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Idle not registered SIP client, Idle Registered SIP client

Occupied not registered SIP cabin, Occupied Registered SIP cabin

SIP client service

No licence or can not connect to Astrisk

One or more VoIP providers is not registered

Asterisk is connected, and all VoIP providers is registered

On pressing on the image above, the SIP status appeared.

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UsageClient can be invoiced in prepaid or post-paid mode. In prepaid mode, the call will be cut once the credit left will reach insufficient level.Call shop administrator can anytime, enable or disable the cabin, by blocking or unblocking the cabin.

The Client can consult and test the connection:Dial Function3456 Hear the amount of credit / due.3444 See on the IP Phone display the amount of credit / due (on IP phones or

SIP clients that support this).3333 Echo test, to verify that there is no one way voice problem

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VoIP Providers definition

ConceptThe NovaTaxe IN can use multiple trunks for termination, trunks can be:

1. SIP account with or without registration.2. GSM or CDMA, using IP – GSM gateway.3. PSTN, using FXO gateway or Astribank FXO

Under one VoIP account, there can be zero, one or multiple registrations:1. Without registration, for VoIP operators that are using IP address for

authentication.2. One registration account, all the calls will use this account, so this account should

support multiple concurrent calls.3. Two or more registrations accounts, cabin one will use the first account; the

second cabin will use the second account and etc. In this case the number of registration accounts MUST be the same (or greater) than the number of cabins

Trunk creationFrom the menu select system / Telephony and then “VoIP provider”

To add a new trunk / provider, select “File” and then “Add…”

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Parameters• Name – Free text for descriptive name of the trunk.• Type – Currently only SIP supported, in future AIX will be supported as well.• Host – IP address or URL of the VoIP operator• Port – Default 5060• NAT – Select this box if the NovaTaxe box is behind NAT.• From Domain – Fill the domain, only if required.

Select “File” and then “Add…” to add caller ID with or without registration.

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• Caller ID- Caller ID to be identified against the VoIP provider.• Register – select this box if registration is required.• Name – User name for identification as part of registration.• Secret- Password for identification as part of registration.

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Call Routing

ConceptCall routing is based on the number dialed, by default all the numbers are routed to the account defined.Some destinations can be blocked, by not defining a route these destinations.

Route definitionFrom menu select “System” / “Telephony” and “Call Routing…”

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To add route, select “File” and then “Add…”

Parameters• Name – Free text for name of the route• Channel- Select the desired trunk• Routing prefix- Destination prefix, see “Prefix notations” later for the pattern.

Prefix notationsPrefix may be numbers, letters, or combinations thereof. In patterns, some characters have special meanings:

• X - any digit from 0-9• Z - any digit from 1-9• N - any digit from 2-9• [1235-9] - any digit in the brackets (in this example, 1,2,3,5,6,7,8,9)• . - wildcard, matches anything remaining (e.g. _9011. matches anything starting

with 9011 excluding 9011 itself)• ! - wildcard, causes the matching process to complete as soon as it can

unambiguously determine that no other matches are possible• | - Separate a dialing prefix from the number (for example 00|ZX. Will match

0021262435466, but will dial 21262435466).

For example the extension NXXXXXX would match normal 7 digits dialing, while 1NXXNXXXXXX would represent an area code plus phone number preceded by a one.

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LicensingThere are three types of licensing, using:

1. MAC address of AudioCodes / Linksys gateway.2. USB key3. IP License- License resides on server

Each license corresponds to a specific MAC address or a USB key with number of cabins allowed.MAC license can authorize one of more GWs, depending on the number of cabins allowed.One USB license can allow multiple connections types up to the limit of the total allowed.The NT will authorize the connections one after the other in the same order they are defined, If the numbers of cabins allowed that rest, is not sufficient to ALL the number of cabins requested by this connection, all the cabins of this connection are disabled.

Login Authorizations RightsAdministrator can manage 2 types of user profiles:

1. Administrator – Callshop owner, can set the prices and the cabins2. User – Call shop worker, operates and supervises the call shop

Each profile can login with different username and password, to assure:1. Callshop owner can set several users to supervise the callshop and can generate

reports per user. In addition only the administrator- callshop owner can change the price list

Notes: 1. Administrator can create multiple users’ accounts.

Profile default usernames and password

Profile Username PasswordAdministrator admin adminUser user user

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Profile Authorizations

Principal Sub menu Sub menu2 Operator Administrator UserFichier X X X Redemarrer ! X X X Quiter X X XSysteme X Gestion des passerelles... X Telephonie --> X X IP Phone... X X DISA... X X Redemarer telephonie ! X X X Log… X Configuration Liste de Prix... X X Gestion des utilisateurs... X X Langues & devises... X X Options... X X Mise à jour du logiciel... X X Information Historique... X X X Liste de Prix... X X X Call shop... X X X Status... X Cabine Payer... X X X Detail... X X XAide A propos... X X X

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System Requirements• Operating system Windows XP, NT, VISTA or Windows 7 • Disk space of minimum 80 M• Colour Display with minimum resolution 1024 X 768 (For displaying 24 cabins at

one screen 1280 X 1024 required)• Mouse• PDF reader (for printing invoices and subscriptions)• For using USB cabin display, a USB port• For using JUSAN cabin display, an available serial port• For analogue PABX, an available serial port

Novataxe IP Ports used

Port UDP / TCP

Inbound/ Outbound

Module Reason

514 UDP Inbound AudioCodes / Linksys

Syslog, By default, can be change

6999 UDP Inbound Cyber-Cafe Communication with station6996 UDP Outbound Cyber-Cafe Communication with station

Inbound Asterisk Receive activity log from Asterisk communication manger

9 UDP Outbound Cyber-Cafe Wakeup LAN for stations80 TCP Outbound All For verifying Internet connection,

default can be changed80 TCP Outbound Linksys For verifying the MAC and the model161 UDP

&TCPOutbound AudioCodes SNMP, for blocking the cabin

23 UDP&TCP

Outbound AudioCodes Telnet, for cutting the call

18000 UDP Outbound All Request IP license25 Outbound All SMTP, send email for error report or

call problem

Cyber Café Station IP Ports used

Port UDP / TCP

Inbound/ Outbound

Module Reason

5900 UDP &TCP

Inbound VNC NovaTaxe can take control of the station

6999 UDP Outbound NovaTaxe Communication with NovaTaxe

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6996 UDP Inbound NovaTaxe Communication with NovaTaxe

FAQ

Q. Message “Can not open port 514”A. Port 514 used for syslog there are possible two reasons for this:

Port 514 Blocked by anti virus or internal firewall- change of the configuration of these utilities is required or close these applications.Another application is using this port- uninstall this application or change the port used by:NovaTaxe- “System / Operator Preferences” Gateway Linksys- 1. Select tab “Voice”2. Select sub tab “System”3. Enter the IP of the PC with NovaTaxe on “Syslog Server” and “Debug Server”4. Choose “Debug level” to 3.5. Change the syslog port, put on “Syslog Server” and “Debug Server” the IP

followed by “:” and the port number (W.X.Y.Z:port).

Gateway AudioCodes- Change field “Syslog server port” on: Version older than 4.8: “Advanced Configuration”/”Network Setting/Application Setting”Version 4.8-5.2 “Advanced Configuration”/”Management Setting”.Version 5.4 and up - Select “Management/ Management Configuration/ Management Setting”

Q. At the end of Call the total turned into 0, Why?A. Possible reasons:

1. The Hook-Flash is not disable on the VoIP gateway.2. Verify that “Automatic configuration” in “Options” dialog window, is NOT

selected.3. Verify that the “Debug Level” and on AudioCodes the “Start / End call” is set

correctly.

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Q. Can not block the cabin using AudioCodes.A. Verify that the SNMP is enabled.By pressing on the image of the GW on the tool bar, verify that the “Firmware (SNMP)” field is not empty.

Q. Can not cut the call (prepaid ) on AudioCodesA. Verify that the Telnet is enabled and the username and password of the gateway is set correctly.

Q. When launching NovaTaxe, getting a message “Application already started”

A. Close the message and move to the open message, if nothing appears and you want to kill the application, press ALT+CTRL+DEL and kill the process “javaw.exe”.

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