LIS 570
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Transcript of LIS 570
LIS Qualitative_1
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LIS 570
Sessions 3.1, 3.2
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LIS 570_Measurement Mason; p. 2
Objectives• Have some experience with early
steps in research design• Understand the distinction between
qualitative and quantitative research• Understand the relationships among
quantitative-qualitative and positivist-constructionist philosophies
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LIS 570_Measurement Mason; p. 3
Agenda• Q/A last session; readings• Exercise & Discussion: Life on
Campus• Discussions: deduction-induction;
qualitative-quantitative; positivist-interpretive (or positivist-constructivist)
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LIS 570_Measurement Mason; p. 4
Readings, Assignments
Updates/Announcements– Text: requested to be on reserve– Research methods:
• 1pp; font at least 10pt; margins—1” L & R, min. 0.6” top/bottom
• Post not later than 8PM Tuesdays– Email anytime w/
questions/issues/clarifications Reflections: focus on learning
Q/A
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LIS 570_Measurement Mason; p. 5
Short Exercise
Life on Campus• In groups, discuss 1st group of
questions– 10 minutes– Report back on each of the questions
• Observers – Observe– Make notes on how the team
operated
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LIS 570_Measurement Mason; p. 6
Teams• SGHR: Kate Sellers, Rachel Howard, Jonathan Rochkind,
Brian Greene
• JAO: Serin Anderson, Karen Jaskar, Stacey O'Shea
• OEH: Solveig Ekenes, Heather Higgins, Erin Ostrander
• EJM: Laurel Evans, Ben Johnson, Liz Melson
• BBW: Hannah Burke, Beth Barrett, Amy Wilcox
• SST: Jennifer Seib, Esti Shay, Kyla Tew
For today, “observers” of teams will be: Anne, Scott, Adam, Shawn, Rose, John, Dani
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LIS 570_Measurement Mason; p. 7
Qualitative Methods• Definition• Researcher’s role• Features of qualitative research
– Context– Description– Process– Participant perspective– Induction
• Implications of research setting• Some qualitative field research
frameworks
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LIS 570_Measurement Mason; p. 8
Definition - Qualitative Research
A process of enquiry that draws from the context in which events occur, in an attempt to describe these occurrences, as a means of determining the process in which events are embedded and the perspectives of those participating in the events, using induction to derive possible explanations based on observed phenomena.
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LIS 570_Measurement Mason; p. 9
Researcher’s role
In qualitative field research:fly on the wall vs. complete
participant “scientific” detachment immersing into subjects’ “world”
Personal involvement and partiality•Reflexivity•Discuss considerations of local culture
Empathetic understanding
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LIS 570_Measurement Mason; p. 10
Features of Qualitative Research
Context
Description
Process
Participant perspective
Induction
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LIS 570_Measurement Mason; p. 11
Context• Draws from the context or environment
in which events occur
• Uses the natural setting
• Researcher does not remain remote•enters the context or situation to collect data
•enhances this data through insights gained onsite
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LIS 570_Measurement Mason; p. 12
ContextIdentify with your subjectsExperience what they are experiencing
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LIS 570_Measurement Mason; p. 13
DescriptionDescribes occurrencesthe ‘flavor’ of events is included in the
research– Instruments: researcher, tape recorders,
video cameras, notes, camera, diaries, memos
– Collection: verbal narratives from the participants, observations. diary.
– Report: narrative, themes, corroborated by other analyses
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LIS 570_Measurement Mason; p. 14
ProcessNot just the result of events but the
events themselves
•understanding the process of events•how ideas become action• the reactions to actions•components of a process• richer and fuller understanding through
immersion in the entire activity
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LIS 570_Measurement Mason; p. 15
Participant perspective
What do the people involved in a particular process think
• what people believe• how people feel• how people interpret events
Often involves participant involvement in or comment on the researchers observations and interpretations
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LIS 570_Measurement Mason; p. 16
Exercise• What is the next number in these
sequences?
1, 2, 3, 4, 5, 6, 7, 8, ?
1, 2, 2, 3, 3, 3, 4, 4, 4, 4, 5, 5, 5, 5, 5, 6, 6, ?
How did you decide the next number in the sequence?
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LIS 570_Measurement Mason; p. 17
Agenda• Presentations/discussions on methods
– Serin: Repertory Grid– Brian: Action Research– Jennifer: Self-administered questionnaires– Rose: Quantifying data– Scott: Critical Theory and information studies
• Qualitative Methods (Cont.)– Inductive – Deductive – Qual./Quan. – Positivist/Constructivist– Grounded theory– Actor Network Theory
• Summary
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LIS 570_Measurement Mason; p. 18
Definition - Qualitative Research
A process of enquiry that draws from the context in which events occur, in an attempt to describe these occurrences, as a means of determining the process in which events are embedded and the perspectives of those participating in the events, using induction to derive possible explanations based on observed phenomena.
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LIS 570_Measurement Mason; p. 19
InductionAnalysis of observations in a
coherent and meaningful mannera ‘bottom-up” approach after data
have been collected• from the particular to the general• evidence is used to develop an
explanation of events - to establish a theory based on observed phenomena
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LIS 570_Measurement Mason; p. 20
DeductionCollection of data based on prior
assumptions“Top down” approach
– From general to specific– Typically begins with theory– Data are used to support or question
theory
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LIS 570_Measurement Mason; p. 21
Positivism vs. Constructivism and
Qualitative Research• Can one be a positivist and still conduct qualitative research?
• What is the relationship between philosophical foundation (positivist or constructionist) and research method?
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LIS 570_Measurement Mason; p. 22
Research settingEffect of the research agenda • E.g. R & D in industry
Effect of the research institution• Power relationship?
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LIS 570_Measurement Mason; p. 23
Data recording sheet (Bouma: 182)
What you observe Your reactions/ thoughts
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LIS 570_Measurement Mason; p. 24
Grounded Theory• Approach data collection with little or no
theory (“let data speak for themselves”)• Once some data are collected, review
and see what theories might match• Theory development (or matching) is
“grounded” in the observations/data• Theory-data collection are interactive
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LIS 570_Measurement Mason; p. 25
Actor Network Theory• Network structure emerges from
interactions among “actants,” who may be both human and non-human
• Analyst looks at issues such as – Translation– Enrollment– Delegation
• Example: consortium of universities
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LIS 570_Measurement Mason; p. 26
University Consortium
ActantsState of FloridaUniversitiesERPConsortiumState “Sunshine”
Law
RoleInitiator [“devolution”]Holder of traditionSolution; an idealSolution to $ limitationFacilitated and
inhibited information and knowledge exchange
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LIS 570_Measurement Mason; p. 27
Qualitative research• Researchers work within the natural setting of
the data, and the key data collection instruments are the researchers themselves
• The data (collected) are verbal, not numerical• Researchers are concerned with the process of
an activity, not only the outcomes of that activity
• Researchers usually analyze their data verbally rather than statistically
The outcomes are often the generation of research questions and conjectures, not the verification of predicted relationships or outcomes
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LIS 570_Measurement Mason; p. 28
A
B
C
Particular Behavior SystemsUniversal Behavior Systems
Unobtrusive Research
Operations
Obtrusive Research
Operations
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LIS 570_Measurement Mason; p. 29
Uses of Qualitative Research
• Phase 1: Essential First Steps
• Phase 2: Data Collection
• Phase 3: Analysis and Interpretation
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LIS 570_Measurement Mason; p. 30
Qualitative Research and Essential First
StepsPhase 1
– Select, Narrow, and Define Problem• Exploratory Qualitative Research• Refine “problem statement”
– Select a Research Design– Design and Devise Measures for Variables
• “Operationalization” of the variable• Measurement Process
– Select Tables for Analysis– Select a Sample
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LIS 570_Measurement Mason; p. 31
Qualitative Research and…
Purpose– Descriptive
•What is ….
– Exploratory—seek Relationships•Association Between Ideas (Concepts)
– Explanatory and predictive•Cause and Effect Relationships
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LIS 570_Measurement Mason; p. 32
Summary – Qualitative Research Often Goes from Bottom Up in
Ladder of Abstraction
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LIS 570_Measurement Mason; p. 33
Advantages of Qualitative Research
• Human behavior is significantly influenced by the setting in which it occurs; thus one must study that behavior in situations. The physical setting e.g., schedules, space, pay, and rewards and the internalized notions of norms, traditions, roles, and values are crucial contextual variables. Research must be conducted in the setting where all the contextual variables are operating.
• Past researchers have not been able to derive meaning...from experimental research.
• The research techniques themselves, in experimental research, [can]...affect the findings. The lab, the questionnaire, and so on, [can]...become artifacts. Subjects [can become]...either suspicious and wary, or they [can become]...aware of what the researchers want and try to please them. Additionally, subjects sometimes do not know their feelings, interactions, and behaviors, so they cannot articulate them to respond to a questionnaire.
• One cannot understand human behavior without understanding the framework within which subjects interpret their thoughts, feelings, and actions. Researchers need to understand the framework. In fact, the "objective " scientist, by coding and standardizing, may destroy valuable data while imposing her world on the subjects.
• Field study research can explore the processes and meanings of events.
--Marshall, C., & Rossman, G. (1980). Designing qualitative research. Newbury Park, CA: Sage.
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LIS 570_Measurement Mason; p. 34
For more readings in
Qualitative Research in IS
http://www.qual.auckland.ac.nz/