uOttawaca

IT Townhall

June 15 2016

Agenda Ordre du jour

bull Danielle Ŕ Mot de bienvenue

bull Denis Ŕ Solutions TI

bull Michel ŔServices TI et infrastructure

bull Marc-Andreacute Ŕ Architecture drsquoentreprise

bull Lino Ŕ uoCampus

bull Danielle Ŕ Mot de la fin

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Agenda Ordre du jour

bull Danielle Ŕ Mot de bienvenue

bull Denis Ŕ Solutions TI

bull Michel ŔServices TI et infrastructure

bull Marc-Andreacute Ŕ Architecture drsquoentreprise

bull Lino Ŕ uoCampus

bull Danielle Ŕ Mot de la fin

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uOttawaca

Denis Trudeau

Solutions TI

Solutions TI ndash eacutetat des projets 2015-16 2015-16 41 projects (30 planned 4 unplanned 7 maintenance)

+ uoCampus amp 36 retrofits 78

2014-15 130 projects (57 planned 15 unplanned 58 maintenance)

bull La diffeacuterence dans le nombre de projets est due au projet uoCampus

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Solutions TI ndash eacutetat des projets 2015-16 2015-16 41 projects (30 planned 4 unplanned 7 maintenance)

+ uoCampus amp 36 retrofits 78

2014-15 130 projects (57 planned 15 unplanned 58 maintenance)

bull La diffeacuterence dans le nombre de projets est due au projet uoCampus

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Multiyear 14 Complete 14

On hold s

Delayed 2

bull Complete bull On hold bull Multiyear Delayed bull Late

TEACHING amp LEARNING

STUDENT EXPERIENCE

SECURITY 1

RESEARCH -FI NANCE amp HR 2

FACULTIES amp SERVICES 2

ACADEMIC PLANNING AND IR ~ I uOttawa

Solutions TI ndash eacutetat des projets 2015-16

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IT Solutions ndash completed projects in 2015-16

Portfolio Completed projects

Bursary electronic form (B-form)

Finance amp HR eTravel (Concur)

SciQuest ndash Banner integration

Coop Navigator ndash Legacy code rewrite

Coop Navigator ndash Work-term report feature

Student Experience Kinetic ndash Meal plan phase 2

Summer UPASS

Web CMS rollout (Drupal migration)

Faculties amp Services Alertus

Card access to Henderson Residence

Teaching amp Learning Online course syllabus (uoSyllabus)

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IT Solutions ndash multiyear projects in 2015-16

Portfolio Multiyear projects

Academic Planning amp IR Changes to OUAC in current SIS

AR System

ECIS (Employee Corporate Info System) ndash TELE

Finance amp HR Employee lifecycle-based electronic transactions

(SPAF) Ph 2

Replacement of DEPS

Research Academic CV

Student Experience Kinetic ndash enhanced preferencing

Navigator authentication

Faculties amp Services International travel registry

Online Language Proficiency Testing (ILOB)

Teaching amp Learning Online evaluation system (TCES replacement)

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IT Solutions ndash other 2015-16 projects Portfolio Late projects

Academic Planning amp IRP UOTT Tables replacement

Research eReviews

TOPAZ ndash Order and Billing Census

Student Experience IAM

Faculties amp Services Music Audition

VirtuO

Portfolio Projects on hold

Direct Deposit for Students

Finance amp HR Electronic Record of Employment PEASCH ndash Phase 4

Numeacuterisation des dossiers drsquoemployeacutes

Position History for Support staff (PC54)

Portfolio Delayed projects

Finance amp HR APUO (academic) position history postings amp applications

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Changementsrenouvegravelements

bull 2015-16 a eacuteteacute une anneacutee de changements

Ŕ Une bonne partie de lrsquoeacutequipe assigneacutee au projet uoCampus

Ŕ Plusieurs changements de personnel incluant lrsquointeacutegration de plusieurs nouveaux membres dans lrsquoeacutequipe de gestion (ceci srsquoapplique aussi agrave lrsquoensemble de lrsquoeacutequipe TI centrale)

bull 2016-17 sera une anneacutee de renouvegravelement

Ŕ Le lancement de uoCampus

Ŕ La mise en place de la nouvelle eacutequipe uoCampus

Ŕ Le deacuteploiement drsquoun cadre de gestion de projets

Ŕ La mise en œuvre drsquoun environnement commun de deacuteveloppement

Ŕ Lrsquoexpansion du volet recherche

Ŕ La creacuteation drsquoun poste drsquoarchitecte inteacutegrateur

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uOttawaca

Michel Lapointe

SERVICES TI ET INFRASTRUCTURE

Accomplissements 2015-2016

bull Modifications et installations (fibres et cacircblage)

bull Ameacutelioration ITIL (ligne drsquoassistance)

bull Eacutevaluation de la virtualisation (VDI et VMWARE)

bull Enregistrement des appels teacuteleacutephoniques (Protection)

bull Gestion des certificats

bull Ameacutelioration et ajout de la capaciteacute drsquoentreposage

bull Mise en place drsquoune nouvelle technologie de copies de seacutecuriteacute

bull UOCampus (infra et seacutecuriteacute pour Peoplesoft)

bull Phase 1 du remplacement des eacutequilibreurs de charges (F5)

bull Remplacement du pare-feu (Checkpoint)

bull Optimisation de lrsquoaccecircs agrave lrsquointernet (Orion)

bull Modernisation de notre solution Anti-Spam (Barracuda)

bull Eacutevolution du reacuteseau central (centre des donneacutees)

uOttawaca

Accomplissements 2015-2016

bull Modifications et installations (fibres et cacircblage)

bull Ameacutelioration ITIL (ligne drsquoassistance)

bull Eacutevaluation de la virtualisation (VDI et VMWARE)

bull Enregistrement des appels teacuteleacutephoniques (Protection)

bull Gestion des certificats

bull Ameacutelioration et ajout de la capaciteacute drsquoentreposage

bull Mise en place drsquoune nouvelle technologie de copies de seacutecuriteacute

bull UOCampus (infra et seacutecuriteacute pour Peoplesoft)

bull Phase 1 du remplacement des eacutequilibreurs de charges (F5)

bull Remplacement du pare-feu (Checkpoint)

bull Optimisation de lrsquoaccecircs agrave lrsquointernet (Orion)

bull Modernisation de notre solution Anti-Spam (Barracuda)

bull Eacutevolution du reacuteseau central (centre des donneacutees)

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Quelques statistiques

bull Pregraves de 1100 changements (CAB)

bull Environ 200 nouveaux serveurs

bull Plus de 30000 changements de mots de passe (par la ligne drsquoassistance)

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Anneacutee 2015-2016 en photos

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Data Centre core network

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Data Centre core network

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Salle de teacuteleacutecom

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uoCampus

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V7000 Unified storage

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Mainframe and storage

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Storage promises

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Ameacuteliorations 2016-2017

bull Seacutecuriteacute

bull Infrastructure (collaboration)

bull Infrastructure (capaciteacute de stockage)

bull Infrastructure (capaciteacute de traitement)

bull Teacuteleacutecommunications

bull Services

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Seacutecuriteacute

bull Opeacuterationnalisation du SOC-NOC

bull Logiciel antivirus (postes de travail)

bull Poursuivre la mise en place du systegraveme de gestion des certificats

bull Poursuivre les phases de deacuteploiement du pare-feu

bull Cryptage des donneacutees restreintes

bull Ameacuteliorer les accegraves au VPN

bull Mise en œuvre drsquoun outil de gestion de mot de passe des systegravemes

Mise en application des nouvelles politiques de seacutecuriteacute

uOttawaca

Infrastructure (collaboration)

bull Remplacement de lrsquoenvironnement de virtualisation de poste de travail (VDI)

bull Retrait du laquo Common Zone Active Directory raquo consolidation sur un laquo AD raquo

bull Remplacement et nouvelle architecture des serveurs de fichiers partageacutes (CFS)

bull Ameacutelioration du systegraveme de courriel corporatif

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Infrastructure (capaciteacute de stockage)

bull Capaciteacute de stockage pour la recherche

bull Poursuivre lrsquoameacutelioration de nos copies de seacutecuriteacute et archivage

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Infrastructure (Capaciteacute de traitement des serveurs)

bull Consolidation des diffeacuterents serveurs AIX (Banner AIX1 AIX2 etc)

bull Retrait du laquo mainframe raquo

bull Retrait drsquoun grand nombre de serveurs et mise agrave niveau des systegravemes deacutesuets

bull Remplacement de notre environnement VMWare

bull Installation drsquoun environnement drsquoassurance de la qualiteacute (QA) VMWare

Mise en place drsquoun plan de gestion du cycle de vie de notre infrastructure

uOttawaca

Teacuteleacutecommunications

bull Revoir et ameacuteliorer les accecircs agrave lrsquoInternet (performance et coucircts)

bull Mise agrave jour du reacuteseau sans-fils

bull Modernisation du systegraveme teacuteleacutephonique

bull Mise agrave jour de lrsquoaccecircs et de la distribution du reacuteseau filaire

bull Ameacutelioration des salles de teacuteleacutecommunication (redondance et fiabiliteacute)

uOttawaca

TEacuteLEacuteCOMMUNICATIONS

bull Mise agrave jour de systegravemes de gestion drsquoadressage laquo DNS raquo

bull Poursuivre la mise en production des eacutequilibreurs de charge (laquo load balancer raquo F5)

bull Revoir la configuration des reacuteseaux proteacutegeacutes (Protection Sports Service de santeacute etc)

uOttawaca

SERVICES

bull Partage et envoi de fichiers volumineux

bull Catalogue de services

bull Assurer le transfert des services des reacutesidences vers Rogers

bull Assurer les diffeacuterents approvisionnements (contrats consultations entretien outils logiciels etc)

bull Service de premier niveau pour uoCampus

bull Communication du service de laquo Single Sign- On raquo

bull Impleacutementation drsquoun base de donneacutees des connaissances

uOttawaca

SOLUTIONS TI

Fournir un service exceptionnel agrave nos

collegravegues du 1 Nicholas

uOttawaca

uOttawaca

2016-2017 IT Project Roadmap

Marc-Andreacute Morisset

2016-2017 Project Selection Timeline

bull Faculties and services consultations (November Ŕ January)

bull Complete list is compiled (February) (approx 100 requests)

Ŕ Look for common requests amp alignment with EA roadmap

Ŕ Complete financial estimates

Ŕ Add approved carry-over projects from previous fiscal year

bull IT reviews yearly budgets amp capacity planning (March)

bull Draft list of projects finalized (based on priorities alignment with EA

roadmap capacity amp budget) (April)

bull Draft project list presented to stakeholders for approval (May)

uOttawaca

2016-2017 Project Selection Timeline

bull Faculties and services consultations (November Ŕ January)

bull Complete list is compiled (February) (approx 100 requests)

Ŕ Look for common requests amp alignment with EA roadmap

Ŕ Complete financial estimates

Ŕ Add approved carry-over projects from previous fiscal year

bull IT reviews yearly budgets amp capacity planning (March)

bull Draft list of projects finalized (based on priorities alignment with EA

roadmap capacity amp budget) (April)

bull Draft project list presented to stakeholders for approval (May)

uOttawaca

2016-2017 Project Selection Process

bull Approx 100 project requests with priorities 1 to 3 bull Evaluate against existing projects bull Look for common requests bull Considerations (SIS related)

bull uoCampus project bull 42 (of 77) SIS retrofit projects bull 6 companion and 12 mainframe decommissioning projects

$3 Million

34 Priority 0 Projects

32 Priority 1 Projects

(not funded)

44 Priority 23 Projects

uOttawaca

- - -

EA Roadmap At a Glance

Portfolio 2014 2015 2015 2016 2016 2017

Research

bull Academic CV

bull eAwards

bull Course Offer and TARA

bull Academic CV

bull eReviews

bull Academic CV

bull Research Portal and DataHub

bull Multi-Year Budgeting (Encumbrances)

Academic

Planning and IR

bull SIS Replacement

bull Online Scholarship System

(FluidReview)

bull SIS Replacement

bull Course Catalog (CourseLeaf)

bull uoCampus

bull Course Catalog (CourseLeaf)

Student

Experience

bull WebCMS Roll Out

bull Identity Management

bull ILOB Language Tests

bull WebCMS Roll Out

bull Identity Access Management

bull Identity Access Management

bull WebCMS Enhancements

bull Mobile Student Experience

Teaching and

Learning

bull Virtual Desktop

Infrastructure Pilot

bull TCES Replacement bull LMS Update Support (Pending Approval)

bull TCES Replacement

Faculty and

Services

bull Online Scholarship (Fluid

Review)

bull eCommerce Payment

bull SchedulingBooking - Assessment

bull Graduate Student Record - Assessment

bull eForms - Opportunity Assessment

HR and Finance

bull AR DEPS Replacement

bull SciQuest Implementation

bull Talisma CRM for HR

bull AR DEPS Replacement

bull SciQuest Implementation

bull TEacuteLEacute Replacement

bull PCI DSS Assessment

bull Accounts Rec Deposit System Replacement

bull Employee Directory Replacement (TEacuteLEacute)

bull HRPay Banner Process Review

bull Credit Card Industry Compliance (PCI

DSS Action Plan)

Security

Roadmap

bull Secure Web Gateway

bull Secure Email Gateway

bull Patch Management

bull SIEM

bull ESB Security Architecture

Enhancements

bull Endpoint Anti-Virus Replacement

bull Security Information and Events

Management (SIEM)

bull Vulnerability and Penetration Testing

bull Application Security (StaticDynamic)

uOttawaca

uOttawaca

Lino Amato

uoCampus SIS Solutions techniques SIS Technical Solutions

Technologies de lrsquoinformation Information Technology

Agenda

bull Scope and Timeline

bull Readiness Assessment

Ŕ Scenario Test Results

Ŕ Conversion Status

Ŕ Stress Testing Results

Ŕ Security Testing

Ŕ Training Plan

Ŕ Cutover Plan

bull Foundational Frameworks

uOttawaca

Agenda

bull Scope and Timeline

bull Readiness Assessment

Ŕ Scenario Test Results

Ŕ Conversion Status

Ŕ Stress Testing Results

Ŕ Security Testing

Ŕ Training Plan

Ŕ Cutover Plan

bull Foundational Frameworks

uOttawaca

- - - - - -

Scope and Timeline

Scope Nothing impactful

Timeline Delays in some areas

Budget On track as planned

Issues Nothing impactful

Risks Nothing impactful

Dependencies Nothing impactful

On Track Delays At Risk

By End of the month

May 16 Current Jun 16 Jul 16 Aug 16 Sep 16 Oct 16

Baseline 7074 7074 7645 7898 8376 8960 9118

Forecast 6792 6792 7799 8133 8964 9547 9764

Actual 6834 6834

uOttawaca

Readiness Assessment Scenario Test Results ST1 amp ST2

bull Answers the question Ŕ can we execute our day-to-day business processes using PeopleSoft bull Tests transactional processes within each business function including

both delivered and modified functionality bull No major issues discovered and the pass ratio is very positive

uOttawaca

Readiness Assessment Conversion Status

bull The project has fully completed three of the four conversion iteration testing cycles and the fourth is in progress

bull Total execution time currently stands at 30 hours

bull All conversions have been executed at least once and our attention is now focused on refining run times and addressing rejects

uOttawaca

Readiness Assessment Test Results

bull Stress Testing

Ŕ What functionalities were tested

ndash Registration

ndash Grade report

ndash Unofficial transcript

ndash Reached 6000 concurrent users without any failed sessions

bull Security

- Starting with Scenario Cycle 2 and going forward we are testing with the security roles and permissions lists intended for production

uOttawaca

Readiness Assessment Training Plan for the End User Community

Phase 1 training

bull Description online course ndash Introduction to uoCampus

bull Audience All users and IT staff (both central and decentralized)

bull Available in VirtuO

Phase 2 training

bull Description instructor-led educational sessions providing overview of PeopleSoft modules

(9 courses total - 1 per stream 3 for CC)

bull Audience All users and targeted IT central resources

Phase 3 training

bull Description instructor-led hands-on training targeted

bull Audience SME and end users and targeted IT central resources

uOttawaca

Readiness Assessment Training Plan for the IT

Level 1 Training

Level 2 Training

Level 3 Training

uOttawaca

Level 1 - IT Decentralized - An introduction to Commons Views and PS Query - PS-1000 Introduction to uoCampus

Level 2 - IT Centralized (ITS amp Infra) - Level 1 Training and based on specific needs - CC-1000 Introduction to Campus Community - AD-1000 Introduction to Admission - SR-1000 Introduction to Student Record - AA-1000 Introduction to Academic Advisement - FA-1000 Introduction to Financial Aid - SF-1000 Introduction to Student Financials - PS-1100 Access to uoCampus Data and Information

Level 3 - IT Centralized (uoCampus core team) - Level 1 and 2 Training and based on PeopleSoft roles - PeopleSoft Technical Architecture Server

Administration PeopleTools Change Control Process - Patches Fixes Troubleshooting (Level 3 with Oracle) - Application Designer and Engine - PeopleCode - SQR Data Mover - Record and Field Level Auditing - XML (BI) Publisher - Adherence to Technical Standards - Introduction to PeopleSoft Security - Application Security (Design Build Test and Maintain) - Integration Tools 1 amp 2 - Query Manager - Oracle and uOttawa Training Courses (Phase 3) Campus

Community Admission Student Record Academic Advisement Student Financials Financial Aid

Faculties and services developers andor system managers

IT Manager (ITS amp Infra) Application Manager Programmer Developer Database Administrator Business Analyst QA Tester Security

PeopleSoft IT Manager PeopleSoft Application Manager PeopleSoft Programmer Developer PeopleSoft Admin PeopleSoft Security PeopleSoft Production Controller PeopleSoft BA Helpdesk System Analyst

Next Steps

bull Add additional stress test functionalities (as supplied by business)

Ŕ Include SSO in early July

Ŕ Include uoZone in July

bull Complete training material

bull User acceptance testing

bull Training deployment

bull Complete cutover plan

uOttawaca

-

-

Cutover Plan

2016

J F M A M J J A S O N D

Ph

ases

Cu

tov

er

Pla

n

Cutover Planning Pre-Cutover Cutover Post Go-live

v1 v2 v3 v4 v5

Cu

tov

er S

ched

ule

Cutover Planning

The goal of this phase is to prepare a cutover plan based on inputs from all teams on the project

Cutover plan will contain information such as task description time resource responsible etc for

each task that needs to be performed during actual go-live Release timelines are given above

Pre Cutover

Cutover

Post Go live

Activities comprise of preparation of the production system and executing any tasks that can be

completed ahead of time for go-live (eg infrastructure environment prep communications

refining cutover plan etc)

Involves all activities to decommission the legacy system and going live with the PeopleSoft

system Tasks start a few days before go-live and are completed by go-live

Includes support activities to ensure a smooth transition to an operational mode as well as

planning for further optimizations to the system

uOttawaca

Foundational Frameworks

bull uoCampus offered the opportunity to develop reusable frameworks for future IT initiatives

Ŕ Reporting views

Ŕ PLSQL

Ŕ Dynamic sign-on code

Ŕ ESB and micro-services

Ŕ Online access request form

uOttawaca

Questions

I uOttawa uOttawaca