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COMMUNICATION

UNIT OBJECTIVES - MC TIU

Unit 1: Communication

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After this unit, students will be able to:

Sau bi hc ny, sinh vin s c th: Use the present continuous tense and differentiate between present simple tense and present

continuous tense.

S dng th hin ti tip din v phn bit cch s dng th hin ti n v th hin ti tip din.

Use vocabulary relating to communication (means of communication, on the phone, internet

and body language).

Bit cch s dng cc t vng lin quan n ch giao tip (cc phng tin giao tip, ni

chuyn qua in thoi, mng v ngn ng c ch).

Pronounce 2 consonant sounds (/s/ and /z/), vowel sounds and know how to use dictionaryfor better pronunciation.

Bit cch pht m 2 ph m /s/ v /z/, nguyn m v cch s dng t in gip hc vin pht

m tt hn.

Develop listening, reading, speaking and writing skills via practical exercises related to this topic.

Pht trin k nng nghe, c, ni, v vit thng qua cc bi tp thc t lin quan n ch .

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OVERVIEW - NI DUNG

PRONUNCIATION - PHT M

How to pronounce /s/, /z/,/iz/Cch pht m cc m /s/,

/z/, /iz/

WARMING UP - KHI NGWays of communicationin English(Cc cch thc giao tiptrong ting Anh)

GRAMMAR - NG PHPHow to use and identifysimple present tense and

present continous tenseCch s dng v phnbit th hin ti n v thhin ti tip din

VOCABULARY - T VNGList of vocabulary aboutcommunicationGii thiu mt s tvng lin quan ntruyn thng, giao tip

READING - BI C

Learn about email andmessageTm hiu v th in t vtin nhn trong giao tip

LISTENING - BI NGHE

Learn about communicationTm hiu v cch thc

giao tip

WRITING - BI VIT

Learn about advantagesand disadvantages ofemailTm hiu v nhng uim v nhc im caemail

SPEAKING - BI NI

Learn about how to leavea messageTm hiu cch li linhn qua in thoi

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KEY - P N987

DURATION ( PERIODS) - THI LNG HC ( 12 TIT)

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Hy nhn vo bng di y vi nhng vic m bn s lm khi bn gp mt ai ln utin. nh du vo nhng vic bn thng xuyn lm, v nh du vo nhng vicbn khng bao gi lm.

Di y l v d v mt s cm t vit tt thng dng trong vn ni ting Anh. Bn thon ngha ca nhng t vit tt v in vo ch trng vi nhng ch ci thch hp.

A.Look at the following table with things you might do when you meet a newperson for the first time. Check the things you usually do, and put an X next

to things you never do.

Shake hands Kiss the person on the cheek

Use first names Find out about the persons interests

Ask what the persons job is Find out about the persons family

Buy the person a drink Exchange business cards

Ask how much the person earns Touch the person on the arm

Look at the person directly Stand very close

Smile and laugh a lot Hug when you say good-bye

Bow Put your hands in your pocket andlean against the wall.

B. Below are some popular examples of text speak in English. Can you work outwhat they mean and fill in the missing letters?

1. b4 bef _ _ e

2. cul8r s_ _ you l _ t _ _

3. np no p _ _ _ _ _ m

4. toy th _ _ k _ ng o _ y _ _

5. r u f 2t? A _ _ y _ _ fr _ _ to t _ _ k?

6. w4u w _ _ _ _ ng f _ _ y _ _

7. tx th _ _ _ s

8. cw2cu cant w _ _ _ _ _ s _ _ y _ u

9. ez e _ _ y

10. b4n b _ _ for n _ w

11. atm _ t t _ _ mom _ _ t

12. ? _ _ (e.g. black ? white meaning black _ _ white?)

13. pls _ _ _ _ se

14. lol l _ _ g _ _ ng _ u _ l _ ud (when something is funny)

15. lmk l _ t me k _ _ w16. g2g g _ t _ _ _ o

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Th hin ti tip din

FORM CU TO

USES CCH S DNG

1. To express the idea that something is happening/ is not happening at the moment

or around the moment of speaking

Din t mt hnh ng ang/ hoc ang khng xy ra ti hoc xung quanh thi im ni

Example: You are learning English now.

2. To describe a longer action in progress now

Din t mt hnh ng lu di vn ang din ra hin ti

Example: I am studying to become a doctor.

3. To indicate that something will or will not happen in the near future

Din t mt hnh ng s hoc khng xy ra trong tng lai gn

Example: I am meeting some friends after work.

4. The Present Continuous with words such as "always" or "constantly" expresses

the idea that something irritating or shocking often happens. Notice that the

meaning is like simple present, but with negative emotion.

Th hin ti tip din kt hp vi cc t nh always hoc constantly din t mts vic thng xuyn gy bc mnh hoc sc. Ch rng v ngha, cc cu s dng

th hin ti tip din ging vi th hin ti n, nhng li mang sc thi tiu cc.Example: She is always coming to class late.

A. Present continuous tense

Form

(Dng)

+ I + am + V-ing.Positive You/ we/ they + are + V-ing.

(Khng nh) He/ she/ it + is + V-ing.

I + am + not + V-ing. Negative You/ we/ they + are not + V-ing.(Ph nh) arent

He/ she/ it + is not + V-ing.isnt

? Am + I + V-ing?Question Are you/ we/ they + V-ing?

(Cu hi) Is + he/ she/ it + V-ing?

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EXAMPLE V D

Notes - ch :

General rules to change Verbs to V-ingCc quy tc chung chuyn ng t sang dngV-ing

1. ing is put at the end of verbs -ingc t cui ng t

Example: help helping play playingwork working start starting

2. One-syllable verbs preceded by a vowel double the final consonantCc ng t n m tit m nguyn m ng trc ph m cui gp i

ph m cuiExample: put putting win winning

swim swimming dig digging 3. Verbs end in e e will be omitted

Cc ng t kt thc bnge b e trc khi thm -ingExample: decide deciding arrive arriving

write writing use using4. Verbs end in ie ying

Cc ng t kt thc bngis yingExample: lie lying die dying Some verbs seldom go with ing form such as: Love, like, want, think,understand, prefer.

Mt s ng rt him khi c dng ing, v d nh:Love, like, want, think,understand, prefer.

Example: We dont say: Im liking this job very much.or Im understanding the project very well.

Form

(Dng)For ordinary verbs

(i vi ng t thng)

+Positive

(Khng nh)

I am reading the book Tom Sawyer.

She is watching television at the moment.We are playing football.

Negative

(Ph nh)

Im not reading the book Tom Sawyer.She isnt watching television at the moment.We arent playing football.

?Question(Ph nh)

Are you reading the book Tom Sawyer?Is she watching television at the moment?Are you playing football?

Answer(Tr li)

(+) Yes, Im.() No, she isnt.(?) Yes, we are.

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PRACTICE BI TP THC HNH

Arrange the words in correct order to make different sentences in the Present

Continuous Tense.Sp xp cc t theo trt t ng to thnh cc cu th hin ti tip din.

1. my/for/I'm looking/glasses.

....................................................................................................

2. book/What/reading?/you/are/kind of

....................................................................................................

3. Why/crying?/is/Pamela

. ....................................................................................................

4. National/is/Kharkov/at/economics University/Paul/studying/

...................................................................................................

5. Why/everyone/laughing?is/ ....................................................................................................

6. for/me?you/waiting/Are

. ....................................................................................................

7. you/When/ are/leaving?

. ....................................................................................................

8. at/in/Saudi/John/is working/Arabia/moment/the

....................................................................................................

9. for/Is/company/working/the/as you?same/Jennifer/ ....................................................................................................

10. do/ Saturday/party/want/to/having/you/a/next/I'm/come?

....................................................................................................

Choose the correct form for each verb to fill in the gaps in the followingsentences.

Chn dng ng ca mi ng t in vo trng trong nhng cu sau:

1. You won't f ind Jerry at home right now. He ................ in the library.

A: studies

B: is studying2. Don't give Jan any cheese. She ................ it!

A: hates

B: is hating

3. Marie-Claude isn't a Canadian. I ................ she comes from France.

A: believe

B: am believing

4. I ................ you're crazy!

A: thinkB: am thinking

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5. It ..................... quite hard. Perhaps we shouldn't go out tonight.

A: snows

B: is snowing

6. Once a week, I ....................... to an art class at the college.

A: go

B: am going

7. Look! Junko ...................... into the water.

A: jumps

B: is jumping

8. I ...................... to Toronto next Thursday. Do you want to come?

A: go

B: am going

9. Salman is rich. He ...................... a Mercedes.

A: drivesB: is driving

10. I ...................... lunch in the cafeteria every day.

A: have

B: am having

Put the verbs in brackets in the Present continuous

Chia cc ng t trong ngoc th hin ti tip din.

3

A Hello.

B Oh, hi Dad. Where are you?

A Im in my hotel. Im ............. a drink in the bar. (have)

It........................... ( rain) a lot here. Is Mum there?

B Yes, but she..................... (talk) to somebody on the mobile just now.

A Oh. What............ you............... ? (do)

B My friend Matt is here.

A Matt? Why dont you do your home work?

B Dont worry. We........................... (study) together.

A Wheres Jenny?

B She........................ (wait) for Kevin to come.

They.................... (have) a party tonight.

A Oh. What................ she.................( wear)?

B Nothing special. OK Dad, heres Mum. Bye.

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Phn bit th hin ti n gin v th hin ti tip din

PRACTICE BI TP THC HNH

Tick the correct sentence and cross () the wrong sentence.nh du vo cu ng v nh du ()vo cu sai.

Example: It rains at the moment. ()

1. Listen! The babys crying.2. My neighbours often argue.

3. Johns on holiday. He has a great time.4. My brothers staying with us at the moment.

Put the verb in brackets in the correct form (present simple or present continuous).

Chia cc ng t trong ngoc dng ng (th hin ti n hoc th hin ti tip din)

Next week, my friends and I.................. (go)1 camping in the woods. I.............................(organize)2 the food, because I.......................... (like)3 cooking. Dave.................................(have)4 a big car with a trailer, so he ...................(plan)5 the transportation. Sam.....................(bring) 6 the tent - he..................... (go)7 camping every year, so he ...................(have)8 agreat tent and lots of other equipment. My wife ...................... (think)9 we're crazy.She............................ (like)10 holidays in comfortable hotels, so she ....................... (take) 11a trip to Paris instead.

B. Presnt simple tense and present continuous tne

Present simple tense(Th hin ti n gin)

Present continuous tense(Th hin ti tip din)

Permanent or long term situationHon cnh khng thay i hoc din ratrong thi gian diExample: They work for a plastic company.

- Actions happening at the moment ofspeaking and around the moment ofspeaking

Hnh ng ang din ra ti thi imni hoc xung quanh thi im niExample: Were studying English.

- Rules (Facts, the truth, etc)Nguyn tc (s tht, iu hin nhin)Example: Water boils at 1000C.

- Near future plans and arrangementsK hoch trong tng lai gn hoc cs sp xp t trcExample: Jane is seeing her boyfriend tonight.

- Repeated actions (routines, timetables,habits, etc).

Hnh ng lp i lp li theo lch trnh,thi gian biu, thi quenExample: She usually watches T.V in the morning.

- Character and nature (feelings, opinions, etc)c im, bm sinh (cm xc, thi gian)Example: They hate playing golf.

Adverbs of frequency: often, usually,always, sometimes, rarely, seldom, hardly

Trng t ch tn sut

Time expressions: at the moment, now.Nhng t miu t thi gian

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5. Im normally going to the gym after work.6. A: Where are you going?

B: To the shops.7. A: What are you doing?B: Im a teacher.

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Complete these sentences, putting the verbs into the correct tense.

Hon thnh cc cu sau y bng cch chia ng t th ph hp.

Example: I live in Washington, though Im staying in London at the moment.

1. The car isnt here today because Sheila (use)...................... it.

She generally (use)...................... the bus, but the drivers are on strike.

2. We usually (stay) ............................ at home on Fridays, but we go out tonight becausewe (celebrate)................. our anniversary.

3. I (come) ....................... from Scotland, though I (live).................... in London just now.

4. I (stay) ............... with my parents at the moment, though I (have)............. my own flat.

5. They usually (work) .............. at the weekends, though they (not work) .................... atthe moment.

6. He (teach).................. in a language school, though, he.................... (work) in a factory

at the moment because the schools on holiday.7. The business usually (make) ........... money, though it (do) ......... rather badly just now.

8. I usually (work)................. at night, though I (have)................ a holiday at the moment.

FURTHER PRACTICE BI TP NNG CAO

Using the words in parentheses to complete the text below with the appropriatetenses.

Hy chia cc t trong ngoc th thch hp hon thnh cc cu sau y.1. Every Monday, Sally (drive)................... her kids to football practice.

2. Usually, I (work).................as a secretary at ABT, but this summer I (study) .................French at a language school in Paris. That is why I am in Paris.3. Shhhhh! Be quiet! John (sleep) ........................4. Don't forget to take your umbrella. It (rain) ....................5. I hate living in Seattle because it (rain, always) ...................6. I'm sorry I can't hear what you (say).......because everybody

talk)...............so loudly.7. Justin (write, currently) ....... a book about his adventures in

Tibet. I hope he can find a good publisher when he is finished.8. Jim: Do you want to come over for dinner tonight?

Denise: Oh, I'm sorry, I can't. I (go)..................... to a movie tonight with some friends.9. The business cards (be, normally ).......................... printed by a company in New York.

Their prices (be)................... inexpensive, yet the quality of their work is quite good.10.This delicious chocolate (be) ............................ .made by a small chocolatier in Zurich,

Switzerland.

Put the verbs in brackets in the present simple or present continuous.Chia cc ng t trong ngoc th hin ti n hoc th hin ti tip din.Example: A: Where are you going? (go)

B: To play football see you later!

1. A: Hi, Sarah! What................ you.................. here? (do)B: I................ (wait) for my boyfriend.

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2. A: What.................. your mother...................? (do)B: Shes a nurse. She..................... (work) at the local hospital.

3. Listen! They.................... (have) a party upstairs again.They.............. (have) a party at least once a month!

4. I................... (go) to the supermarket.

..................... you.................... anything? (want)Using the words in parentheses, complete the text below with the appropriatetenses.

Hon thnh on vn di y vi t trong ngoc c chia th ph hp.

A Trekking Journal

Today (be) 1................... the second day of my trek around Mount Annapurna. I am exhaustedand my legs (shake)2...................; I just hope I am able to complete the trek. My feet(kill, really)3.................... me and my toes (bleed)4..................., but I (want, still)5....................to continue.

Nepal is a fascinating country, but I have a great deal to learn. Everything (be)6...................so different, and I (try)7...................to adapt to the new way of life here. I (learn)8...................a little bit of the language to make communication easier; unfortunately, I (learn,not)9................... foreign languages quickly. Although I (understand, not) 10...................much yet, I believe that I (improve, gradually)11...................

I (travel, currently)12................... with Liam, a student from Leeds University in England.He (be)13................... a nice guy, but impatient. He (walk, always)14................... ahead ofme and (complain)15................... that I am too slow. I (do)16................... my best to keep upwith him, but he is younger and stronger than I am. Maybe, I am just feeling sorry for myself

because I am getting old.

Right now, Liam (sit)17................... with the owner of the inn. They (discuss)18...................the differences between life in England and life in Nepal. I (know, not)19................... the realname of the owner, but everybody (call, just)20.................. him Tam. Tam (speak)21..................English very well and he (try)22................... to teach Liam some words in Nepali. Every timeTam (say)23................... a new word, Liam (try)24................... to repeat it. Unfortunately,Liam (seem, also)25................... to have difficulty learning foreign languages. I just hope wedon't get lost and have to ask for directions.

Cch thc giao tip

Match the words below with the suitable pictures.

Ni nhng t di y vi bc tranh ph hp.

3

A. Forms of communication

Email Chat Answering machine

Mobile phone Internet Letter

Languages Hand gesture Fax

Blog Road Signs

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Cch dng cc ng t say, tell, ask, speak v talkNote!Sb = somebody S = subjectSth = something V = verbWh = wh question

B. Verbs - Say, tell, ask , speak, talk

21 3

4 5 6

7 8 9

10 11

Form (Dng) Example (V d)

speak(to sb) (about sth/sb)(with sb) (about sth/sb)

- Im speaking to you about our class- She speaks with you about climate change

English I speak English

saysth (to sb)sth about sthS + Vthat

- I want to say something / a few words / alittle about my family.- She said to me Everything will be all right!

tell

sb (sth)sth to sb(that) S + Vwh S +Vto V

Tell me where you live

the trutha lie

a story / stories / jokes

- Tell the truth- Tell a lie

- Tell a story / stories / jokestalk (to / with sb) (about sb /sth)

I dont know what youre talking about

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Complete these sentences by choosing the most appropriate alternative.

Hon thnh nhng cu di y bng cch la chn 1 t thch hp.

1. The fathers twelve-year-old son always says/tells/asks him for the latest thing.

2. He says/tells/asks him that he wants a mobile phone.

3. He says/tells/speaks that hell only use it for texting.

4. My younger sister always says/tells/asks for something sweet such as candy, cake orsmoothie.

5. Come on. Tell/say/talk me everything.

6. You know what they say/tell/speak about Bangkok, don't you?

7. I hate the way she keeps asking/telling/saying me what to do.

8. Richie asks/says/tells the same thing over and over again.

9. I say/tell/ask my mother for her permission to go out on Fridays night.

10. Today Im going to talk/tell/speak about my last holiday in America.

11. I cant understand what he is speaking/saying. He is almost incoherent.12. I can talk/speak/say three languages fluently, but Italian is my mother tongue.

Ni chuyn qua in thoi.

Fill in the gaps with these words.

in t thch hp vo ch trng.

a. Im afraid hes taking the afternoon .. .

b. Can I take a ..?

c. Shall I tell him you ..?

d. Hold the...., please. Ill put you through.

e. Im sorry, hes in a

f. Would you like to .. a message?

Match sentences a f to heading 1 3.

Ni cu t a n f vi cc tiu 1 n 3.1. Asking someone to wait

2. Saying someone isnt available

3. Offering to take a message

Complete the questions with words and expressions.

in vo cc cu hi di y vi t v cm t thch hp.

a. Do you think it should be against the law to use a ................. while youre driving?b. Do you feel so embarrassed because you forgot to ................. your phone ............?

C. On the phone

called meeting offline leave message

off extension recorded messagevoicemail mobile phone on holdswitch options

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c. When somebody leaves a message on your .............. , how long do you wait beforeyou return the call?

d. Do you like listening to a ............. which gives you all the .............. to choose from?

e. While you are .............., do you prefer to listen to music or to silence?

f. Can I have ................ 4332 please?Choose three questions above to ask your partner.

Chn ba trong cc cu hi trn hi bn ca mnh.

Match words and phrases in column A with ones in column B.

Ghp t v cm t ct A vi ct B.

Bi tp nng cao

Complete the sentences with at, in or on.

Hon thnh nhng cu sau vi at, in hoc on.

a. Is it okay if I put you ................. hold?b. The lines busy hes probably ................. the Internet.

c. I probably wont be ................. home this evening.

d. Whats that strange noise ................. the background?

e. Why cant they leave us ................. peace?

f. Guess who I saw ................. the airport when I was waiting for a taxi?

g. You can always call me ................. an emergency.

h. Ill meet you ................. the station, outside the main entrance, okay?

i. Youve been ................. the phone for hours.

j. Hes not ................. his desk right now, Im afraid.

D. Internet

A B

1. surf an email

2. chat with texts

3. go on strangers during web chats

4. go to a date with somebody you meet on the Net

5. send blog

6. write my friends

7. make voice or video while chatting

8. use access to the internet

9. talk to the net

10. have Cybercaf

11. send voice calls

E. Further practice

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Complete each sentence with a verb from the box.Hon thnh nhng cu di y vi mt ng t ph hp.

a. Yes, you can borrow my phone, but you must ................... after it.b. Can you ................... on and Ill see if hes here?

c. Give me a call when you arrive and Ill come and ................... you up.

d. I asked the operator to ................... me through but I got cut off.

e. Im going to keep leaving message till he rings me back I refuse to ................... up.

f. I want to get one of those new miniature phones that have just ................... out.

g. Send me an email if you cant ................... through.

h. This is going to be quick Ive almost ................... out of credit on my phone card.

i. Would you like me to ................... on a message?

Put the conversation in the correct order.

Sp xp on hi thoi di y theo th t ng.

a. ErmCould you take my number and ask someone to call me back?

b. Good afternoon. Sharecare Babysitting Services. Can I help you?

c. Im afraid the booking secretary is busy right now. Would you mind holding?

d. Many thanks. Bye.

e. No problem, Mrs. Blair. Ill pass on the message?

f. Of course, madam. Could I take your name?

g. Yes, good afternoon. Id like to book a baby-sitter for this evening, please.h. Yes, its B-L-A-I-R, Blair. And the number is 0207 666 666.

Nguyn m Bng ch ciHow do you prounce the letters of the alphabet below? Use the sound picturesto help you.

Bn pht m nhng ch ci di y nh th no?

come get give hang lookpass pick put run

1 2 3 4 5 6 7 8b d

A. Vowel sounds the alphabet

/ei/ /i:/ /e/

F L M N S_3 ZB C D E _2P T VA H __1K

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2

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Complete the alphabet chart with these letters.

Hon thnh bng trn vi nhng ch ci di y.

Practice saying the letters of the alphabet.

Luyn tp ni nhng ch ci trong bng.

Listen and repeat.

Nghe v nhc li.

How do you say the he / she / it form of these verbs?

Bn pht m dng ngi 3 s t ca cc ng t di y nh th no?

Do you say the plural of these nouns?

Bn pht m dng s nhiu ca cc danh t ny nh th no?

Listen and repeat the verbs and nouns.

Nghe v nhc li nhng ng t v danh t trn.

__7

/ai/ /u/ /u:/ / a: /

I __4 __5 Q U __6

W G Y R J X O

B. -s

/s/

He works abroad.

She likes good food.

She laughs a lot.

/z/

He plays the piano.

She lives in London.

She does exercise.

/iz/

She watches comedy films.

He relaxes at night.

She dresses very well.

choose cook go know stop teach

book friend girl language niece parent party

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3

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2

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S dng t in

Look at the two dictionary extracts. How do you pronounce the words?

Hy xem 2 on trch ra t t in di y. Bn pht m nhng t ny nh th no?

The apostrophe (') shows stress. The stressed syllable is the one after the apostrophe.

Du lc biu th trng m ca t. m tit mang trng m ng sau du lc.

Look carefully at the prounciation of the words below. Practice saying them correctly.

Hy xem pht m ca cc t di y mt cch cn thn. Tp pht m cho chnh xc.

Bi tp thc hnh

Underline the word with a different vowel sound.

Gch chn di t c nguyn m khc.

Which words are these?

Da vo phin m, hy vit li nhng t di y.

a. [k,mju:ni'kein] b. [m'i:n]

c. [tekst] d. ['difiklt]

e. [s:f] f. [,nd'stnd]g. [':ns]

C. Using a dictionary

Chat [tt] verb to talk in a friendly informalway to sbLetter ['let] noun message that is written downor printed on paper and usually put in an envelopeand sent to sb

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2

language ['lgwid] gesture ['dest] extension [iks'tenn]

voice [vis] access ['kses] communicate [k'mju:nikeit]

D. Further practice

1

2

a. /i:/ B E J T

b. /:/ aboard walk call work

c. /:/ person word third heart

d. /e/ hair parents hear there

e. /ai/ give shy quiet eyesf. /D/ blog clock talk off

g. // hand fax chat pass

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READING 1

Read the following passage and fill in the blanks with suitable words.Hy c on vn sau y v in vo ch trng vi nhng t thch hp.

FIRST IMPRESSIONS

According to psychologists, people form first impressions based on how you look, thenon how you sound, and finally on what you say.

Your physical appearance - how you look - makes up 55 percent of a first impression.This includes ............. (1), body language, and eye contact, aswell as clothing and general appearance.

The way you sound makes up 38 percent of the first impression.This includes how fast or slowly, loudly or ...............................(2) you speak and your tone of voice. People listen to your toneof voice and decide whether you sound friendlyor....................(3), interested or bored, and happy or sad. Whatyou say - the actual words you use - counts for only 7% ofthe........................... (4).

People form their first impressions within 10 seconds of meet-ing you. And first im

pressions dont change easily. If someone gets the wrong impression of you, it can take along time to .......................... (5) his or her mind.

Giving a good first impression .......................... (6) on many things. Everyone behaves indifferent ways, but when youre not sure youre giving a good impression, the best thingto do is ask yourself, What should I think of someone who acted this way?

Read the passage again and mark the following sentences True (T) or False (F).

Hy c li on vn trn v nh du nhng cu sau y ng hay Sai.

1

2

message facial expressions depends

softly change unfriendly

T F

1. The physical appearance makes up 38 percent of a first impression.

2. People listen to your tone of voice and decidewhether you are happy or sad.

3. It takes people only 10 seconds to form their first impressions.

4. Its easy to change peoples first impressions.

5. Every person has the same way of behavior.

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READING 2

TEXT AND EMAIL LANGUAGE

It seems that electronic forms of communication like text messaging on mobile phones andemail have created a new kind of language. People often like to communicate as quickly as

possible when they are texting or emailing, and have therefore invented lots of abbreviations

or text speak that they use instead of complete words.In many countries text speak has divided the generations:under-20s are very good at using it, while over-50s oftenfind it difficult to understand! In English, the mostcommon examples of text language include the use of thenumber 2 for to or too, 4 instead of for, u foryou and c instead of see. It is also common to dropvowels, so that cant becomes cnt, and have becomeshav or hv.While some people think text language is good way ofsaving time, others think it is lazy and that it has a bad ef-

fect on language. In Britain many teachers complain thatsome students dont know that using text speak in theirschoolwork isnt appropriate, and that they are forgetting how to use Standard English.Some studies suggest that Standard English is already changing because of text andemail language. One study has even suggested that hello and goodbye coulddisappear from the English language during the 21st century because so many

people now use hey or even yo at the start of texts and informal emails, andlaters at the end.A couple of years ago a mobile phone company in Britain began a service in which it senttext messages summarising books that young people were studying at school. The idea wasto turn famous works of literature into text speak, so it would be easy for young people to

understand what the books were about. Of course not everyone liked the idea of charactersfrom Shakespeare speaking in text language, and it is certainly true that the famous To be ornot to be? speech from Hamlet loses something when it begins with 2b?Ntb.Complete the crossword below. If all the words are correct, the meaning of the textabbreviation atw will read from top to bottom.

Hon thnh ch di y. Nu cc t u ng, ngha ca t vit tt bi atw s c ttrn xung di.

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1. It isnt usually .................... to use text speak in schoolwork.2. Text messaging is an ...................... form of communication.3. Older people often cant ................. text language.4. Many people begin texts and informal emails with hey instead of ....................5. Text speak uses lots of...........................6. In texts, people often write u instead of the complete ..................... you.7. A mobile phone company used text speak to .......................... books that young people

were studying at school.8. Hamlet is a famous work of English ......................9. Some teachers worry that students .......................... how to use text speak, but not Stan

dard English.10. People use text language to ....................... time.11. One of the most ....................... examples of text speak is to use 4 instead of for.12. Because of text and email language, some people think the words hello

and goodbye could ................

Tin nhn thoi

Listen to three conversationsand complete the messagesbelow.

Hy lng nghe 3 on hi thoi

sau y v in thng tin cnthiu vo ch trng

A. Telephone Messages

Mr ___________1 from

____________2 Bank calledCall him back:

020 768 ____________3

____________4 called

Hes cancelled____________5 this evening.

Next ____________6 okay

____________7 from AWOL

travel says your ____________8

for Bangkok are ready

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Phong tc ca cc nc

Listen to eight people talk about a social custom in their countries. What topics arethey talking about?

Nghe 8 ngi ni v phong tc t nc ca h.H ang ni v ch no trong bng?

Listen again. What do they say about these things in their countries?

Hy nghe li. H ni nhng g v nhng phong tc t nc ca h?

Listen and complete the missing phrases.

Hy nghe v in vo ch trng trong cc cm t sau y.a. .................... pay fifty-fifty for everything.

b. And you .................... to pay.c. Men ........................ hands when they greet each other.d. Its .......... to shake hands with all the other men in the room.e. .................... arrive an hour late.f. ...................., its .................... to smoke in peoples houses.g. .................... to dress smartly.h. .................... to be fashionable.i. .................... go out late in Spain.

Leaving phone messages

li li nhn qua in thoi

Ni nhng tiu di y vi nhng cu trong on hi thoi qua in thoi.

B. Social custom of different countries

A. Match these headings to the sentences from the phone conversations.

1

2

Amy, 25 from Canada

Pawel, 39 from Russia

Rosa, 33 from Peru

Ian, 30 from England

Dong-Min, 18 from Korea

Lee Kuan, 20 from Singapore

Ramon, 24 from SpainKhalid, 22 from Bahrain

Behavior between the sexes

Being late

How you greet and address people

Smoking

The way people dress

Typical times for going out / eating

What people do when they go out

saying where people can contact you

leaving a message

asking to speak to someone

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1. .Can I speak to Peter Parker, please?

Is Peter there, please?

Could I speak to Jim Moore, please?

2. .Could you ask him/her to phone me tomorrow?

Can you ask him/her to call me back?

Just tell him/her Peter Parker called.

3. .

He/ She can ring me at the office.

He/ She can get me on my mobile.

He/ She can call me at home this evening.

Dng mt on hi thoi qua in thoi gia A v B. A ang gi in cho mt ngi bn ni lm vic. B l nhn vin l tn ca cng ty . S dng nhng cu phn A v tng ring ca bn. Thc hnh ni on thoi .

Following is the article about advantages and disadvantages of email.

Di y l mt bi bo vit v u im v nhc im ca email.

Read carefully and complete it with suitable words.

Hy c cn thn v hon thnh bi bo vi nhng t ph hp.

ADVANTAGES AND DISADVANTAGES OF EMAIL

v1.0

TIP!When we tell people who we areon the phone, we say This is Jimor Its Jim, not Im Jim. This is is more formal than Its

B.Make a phone conversation between A and B. A is phoning a friend at work. Bis a receptionist at the friends workplace. Use sentences from part A and yourown ideas.

Hello, can I speak to ....?Im sorry

1

communicating along with daily files viruses

With the growing popularity of theInternet more and more peopleare.................... (1) via email. This fast andefficient method of communication is per-haps the preferred method of online com-munication at the present with thousandsupon thousands of emails being sent each

day. The many uses of email are what makeit so appealing and so versatile. Whetheryou are sending a greeting to a grandparent

or sending ..................... (2) to a co-worker,you can easily utilize email to do so. Emailhas come quite a long way since its intro-duction, yet it is still used for any of thesame reasons. Basic electronic communi-cation has essentially evolved into a moreresourceful tool as one has the ability to do

much more now than they once could.

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List some advantages and disadvantages of email which are mentioned in theabove article.

Hy lit k nhng u im v nhc im ca email c cp n trong bi bo trn.

Write a similar essay about the advantages and disadvantages of mobile phone.

Vit mt bi lun tng t v nhng u im v nhc im ca in thoi di ng.

2

3

Along with the usual sendingof files andtext messages through email, one cansend greeting cards, manage their emails byassigning them to folders or classifyingthem as junk and even organize and manage

their .......................... (3) tasks on someemail servers.

This wonderful tool is not without itsdownside however. Some peoplechoose to send worms and ..................... (4)

via email and in the process infect and dam-age quite a lot of computers. A virus email

can often be verydifficult to detect,especiallyto some-one with very littlenowledge of com-

puter viruses andhow they work. If you notice that you havean anonymous email or an email with a

name foreign to you then you may not wantto open this email as may likely be a virusand the mere act ofopening the emailmakes your com-

puter susceptibleto infection.

............................. (5) the above mentionedproblems, privacy has also become an issuewith email activity. Virtually every emailthat you send has to go through a numberof computers before it reaches the inbox ofthe intended receiver and along the waythere exists a distinct possibility that an in-

dividual could hack into your email andread it. Thus it is imperative that you havea bullet proof password.

EMAIL

Advantages Disadvantages

Example:- Fast and efficient

Example:-Unwanted spam and virus damages

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WARMING UP - KHI NG

B.

GRAMMAR - NG PHP

A. PRACTICE BI TP THC HNH1.1. Im looking for my glasses.2. What kind of book are you reading?3. Why is Pamela crying?4. Paul is studying at Kharkov National economics University.5. Why is everyone laughing?6. Are you waiting for me?7. When are you leaving?8. John is working in Saudi Arabia at the moment.

9. Is Jennifer working for the same company as you?10. Im having a party next Saturday- Do you want to come?

2.

3.

1. B 2. A 3.A 4.A 5.B

6.A 7.B 8.B 9.A 10. A

A Hello.B Oh, hi Dad. Where are you?

A Im in my hotel. Im having a drink in the bar.It is raining a lot here. Is Mum there?B Yes, but she is talking to somebody on the mobile just now.A Oh. What are you doing?

B My friend Matt is here.A Matt? Why dont you do your homework?B Dont worry. We are studying together.A Wheres Jenny?B She is waiting for Kevin to come.

They are having a party tonight.

A Oh. What is she wearing?B Nothing special. OK Dad, heres Mum. Bye.

1. before2. see you later3. no problem4. thinking of you5. are you free to talk?6. waiting for you

7. thanks8. cant wait to see you9. easy10. bye for now11.at the moment12. or

13. please14. laughing out loud15. let me know16. got to go

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B. PRACTICE S BI TP THC HNH1.

1. 2. 3. X 4. 5. X 6. 7. X

2.

3.

1. is using/ uses 2. stay/ are celebrating 3. come/ am living4. am staying/ have 5. work/ arent working 6. teaches/ is working7. makes/ is doing 8. work/ am having

FURTHER PRACTICE

1.

1. drives 2. work/ am studying 3. is sleeping

4. is raining 5. always rains 6. are saying/ is talking

7. is currently writing 8. am going 9. are normally/ are

10. is

2.

1. A: Hi, Sarah! What are you doinghere?

B:I am waitingfor my boyfriend.

2. A: What does your motherdo?

B: Shes a nurse. She works at the local hospital.

3. Listen! They are havinga party upstairs again.

They have a party at least once a month!

4.I am goingto the supermarket.

Do you wantanything?

3.

1. am going 2. am organizing 3. like 4. has5. is planning 6. is bringing 7. goes 8. has9. think 10. likes 11. is taking

1. is2. are shaking3. are really killing4. are bleeding5. still want6. is7. try8. learn9. dont learn

10. dont understand11. improve gradually12. am currently travelling13. is14. always walks15. complains16. do17. is sitting

17. is sitting18. are discussing19. dont know20. just calls21. speaks22. tries23. says24. tries25. also seems

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VOCABULARY - T VNG

A.

1. mobile phone 2. languages 3. fax 4. email5. chat 6. blog 7. letter 8. internet9. hand gesture 10. answering machine 11. road signs

B.

C.

1.

a. off b. message

c. called

d. line

e. meeting

f. leave

2.

a. mobile phone b. switch off c. voicemail

d. recorded message/option e. on hold f. extensionD.

E.

1.

2.

a. look b. hang c. pick d. pute. give f. come g. get h. run i. pass

3.

1. asks 2. tells 3. says4. asks 5. tell 6. say7. telling 8. says 9. ask10. talk 11. saying 12. speak

a. on b. on c. at d. ine. in f. at g. in h. ati. on j. at

1. surf the Net 2. chat with myfriends

3. go on a date withsomebody youmeet on the Net

4.go to cybercaf

5. Send an email 6. Write blog 7. voice calls 8. use voice or video while chatting

9. talk to strangersduring web chats

10. have access tothe internet

11. send texts

1 2 3 4 5 6 7 8b g c a f h e d

Asking someone to wait: dSaying someone isnt available: a, e

Offering to take a message: b, c, f

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PRONUNCIATION - PHT MA.

2.

1. J 2. G 3. X 4. Y 5. O 6. W 7. R

B.

2.

chooses cooks goes knows stops teaches

3.

books friends girls languages

nieces parents parties

D.

1.

a. J b. work c. heart d.hear

e. give f. talk g. pass

2.

a. communication b. machine c. text d. difficult

e. surf f. understand g. answer

READING

READING 1

1.

1. facial expressions 2. softly 3. unfriendly

4. message 5. change 6. depends

2.

1. F 2. T 3. T 4. F 5. F

READING 2

LISTENING - BI NGHE

A.

1. Sharma 2. Credit 3. 9004 4. Richard5. tennis 6. week 7. Mary 8. tickets

1. appropriate 2. electronic 3. understand 4. hello5. abbreviations 6. word 7. summarise 8. literature9. know 10. save 11. common 12. disappearIf the sentences have been completed correctly, at the weekend will read fromtop to bottom.

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B.

1.

Behavior between the sexes: Amy says that a woman on a date should always offer to pay/ splitthe bill. Khalid says that its normal to go on dates with a girlfriend; a couple must be engaged first.

Being late: Rosa says that its okay to arrive an hour late when visiting friends, unless they askyou to be punctual by saying hora inglesa

How you greet and address people: Pawel says that men usually shake hands to greet eachother every time they meet.

Smoking: Ian says that its not acceptable to smoke in peoples houses, unless the hosts smoke.

The way people dress: Lee Kuan says that its important to be fashionable, especially forwomen, and to dress smartly

Typical times for going out / eating: Ramon says that its normal to meet friends at 10.00 or11.00 p.m. to go out for a meal, and to stay out until 5:00, 6:00 or 7:00 a.m. if you go dancingor go to bars. Dong-Min says that friends normally meet at about 7:00 p.m., eat at about 7:30

p.m. and go home at about 11:00 p.m. What people do when they go out: Khalid says that he normally goes for a drive with friends,

and sometimes goes to a shopping mall.

2.

a. Generally you b. always offer c. usually shake

d. quite common e. Its perfectly okay to f. Generally nowadays;not really acceptable

g. People expect you h. Its important j. Its normal to

WRITING - BI VIT1.

1. communicating 3. daily 5. along with

2. files 4. viruses

2.

v1.0

Amy: Behavior between the sexesPawel: How you greet and address people

Rosa: Being lateIan: SmokingDong-Min: Typical times for going out / eatingLee Kuan: The way people dressRamon: Typical times for going out / eatingKhalid: Behavior between the sexes and

EMAIL

Advantages Disadvantages- Example: - Fast and efficient Example: -Unwanted spam and virus damages

- Easy to use - Privacy problems

- Able to do more work (sending files,text messages, greeting cards, etc)

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English words Part of speech Vietnamese equivalents

AAbbreviation n Ch vit tt

Answering machine n My t ng tr li in thoiAvailable adj C sn, sn sng dngCCall v GiCommunication n S giao tipCommunicate v Giao tipCybercaf n Qun caf c internetDDial v Quay sEEmail n Th in tExtension n (in thoi) my nhnhFFax n, v My fax / gi faxGGesture n C ch, iu bGo on a date v Hn hHHave access v Truy cpHang on v Gi myL

Language n Ngn ngLook after v Chm scLine n ng dyMMobile phone n in thoi di ngMessage v Li nhn, tin nhnOOn hold d Gi myOption n La chnPPass on (a message) v Chuyn (li nhn)

Pick sb up v n aiPut sb through v Chuyn myRRoad sign n Bin ch ngRecorded message n Li nhn c thu m liRun out of v Ht schSSwitch off v Tt mySurf the net v Truy cp mngSpeak up v Ni to hnT

Talk back v Ci liVVoicemail n Th bng ging ni

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