DQ Top 20 Voulme I

154 pages including cover Special Subscription offer on page 146

RankingS • VeRticalS • SegmentSwww.dqindia.com

Vol XXX No 14 I July 31, 2012 The Business of Infotech

`100

VOL-IRankingS

A tough YeArOverall growth down from

26% to 18%.Exports at 29% growth. Domestic at 9%.

14%2009-10

33%2008-09

29%2011-12

22%2010-11

IT Exports

8%2009-10

23%2010-11

9%2011-12

Domestic

DA

TAQ

UE

ST

D

QTo

p20,v

ol-I

JUly

31,2012

†Source: IDC's Asia/Pacific Quarterly PC Tracker, Q1 2012, for shipments in the Jan – Mar 2012 period to businesses of 500 employees or more. © Lenovo 2012. All rights reserved. Lenovo, the Lenovo logo, For Those Who Do, ThinkPad and Active Protection System are trademarks or registered trademarks of Lenovo. Microsoft and Windows are registered trademarks of Microsoft Corporation. Intel, the Intel logo, Intel Inside, Intel Core and Core Inside are trademarks of Intel Corporation in the U.S. and other countries. Lenovo reserves the right to alter product offering and is not responsible for photographic or typographic errors. Product images are just for reference and might not resemble the actual products. REM _ IND _ HPA _ Q1-13 _ 28006 _ DQ

[email protected]

This image is a creative representation and not an actual shot.

NO TIME FOR COLD FEET.

SUB-ZERO TEMPERATURES.ANALYSING GLACIAL MOVEMENTS.

THE LENOVO THINKPAD® IS BUILT TO TAKE ON ANY CHALLENGE.REASON WHY THE CENTRE FOR SEVERE WEATHER RESEARCH (U.S.)RELIES ON IT FOR ITS CRITICAL MISSIONS.

Powered by 2nd gen Intel® Core™ processorsPasses 8 military-grade testsBuilt-in innovations like Active Protection System™

and spill-resistant keyboardBoots up in under 10 seconds with RapidBoot Technology

Lenovo® recommends Windows® 7.

� | July 31, 2012 visit www.dqindia.com DATAQUEST | A CyberMedia Publication

THEDQ20

July 31, 2012

Just as the Indian IT industry had started showing signs of recovery, the dark clouds of slowdown appear to have comeback. This time though it is the domestic scene that is playing spoilsport. Political instability, policy paralysis and an overall uncertain business environment in the country played havoc with a recovery bound domestic IT industry

Edit.....................................................14

Inbox....................................................16

Ganesha...............................................20

Last.Matter.......................................152.

REGULARS

Enduring Tough Times

ContEnts

Rankings 200the.DQ.20................................................48-80

the.DQ.50..............................................82-104

the.DQ.200............................................106-151

22 OVERVIEW

REGULARS

10 | July 31, 2012 visit www.dqindia.com DATAQUEST | A CyberMedia Publication

THEDQ20

Rank Company Name Page No.

42 3i Infotech 97

127 Accel Frontline 128

25 Acer India 86

97 Adobe Systems India 119

199 Aftek 151

72 AGC 112

183 Alco Infotech 145

153 Aldous Glare Trade & Exports (AGTE) 136

103 Allied Digital 121

120 AMD India 125

21 APC by Schneider Electric India 82

79 Apple India 114

180 Aptech 144

27 Aricent Group 88

67 Asus India 111

128 Autodesk India 128

155 Balaji Solutions 137

68 Bartronics 111

90 Birlasoft 116

195 Blue Star Infotech 150

157 Brocade Communications Systems India 137

82 CA Technologies India 114

152 Cadence Design Systems 136

154 Caltron 136

46 Canon India 100

24 Capgemini India 84

146 Checkpoint India 134

12 Cisco Systems India 67

55 CMC 107

64 CMS Infosystems 110

4 Cognizant Technology Solutions 54

122 Commscope Systimax 125

171 Compage Computers 142

47 Compuage 102

137 Comviva 130

45 Core Education & Technologies 100

144 Cranes Software International 134

28 CSC India 88

131 Cybage Software 129

159 D-Link India 138

123 Data Care 126

139 Datamatics Global Services 131

191 Datamation 149

200 Dax Networks 151

13 Dell India 70

98 Diebold India 119

54 Dimension Data 106

179 Dion Global Solutions 144

184 Elitecore Technologies 145

178 Embee Software 143


40 EMC India 96

102 Epson India 120

145 Euronet 134

167 FCS Software 141

115 Financial Technologies India 124

117 Fortune Marketing 124

194 Foursoft 149

156 Frontier Business Systems 137

104 Fujitsu Consulting India 121

109 Gemini 122

43 Genpact 98

92 Geodesic Information Systems 118

83 Geometric 115

188 GIGABYTE Technology 148

138 GlobalLogic 130

31 Glodyne Technoserve 90

119 Google India 125

9 HCL Infosystems 63

6 HCL Technologies 58

5 Hewlett-Packard India 56

56 Hexaware Technologies 107

160 Hitachi Data Systems 138

70 Honeywell TSL 111

73 Huawei India 112

7 IBM India 59

106 IBS Software 121

74 ICSA 112

20 iGate Global Solutions 80

69 Infinite Computer Systems 111

2 Infosys Technologies 50

50 Infotech Enterprises 104

193 Infrasoft Technologies 149

10 Ingram Micro India 64

15 Intel India 73

143 InterGlobe Technologies 134

84 Intex Technologies 115

60 Iris Computers 108

107 ITC Infotech India 122

197 Jetking Infotrain 150

94 Juniper Networks 118

140 Jupiter International 131

172 Kale Consultants 142

108 Kingston India 122

53 KPIT Cummins Infosystems 106

23 Lenovo India 84

86 LG India 115

95 LGS Global Solutions (Earlier Lanco Global) 119

150 Lipi Data Systems 135

176 Logitech 143

16 Mahindra Satyam 74


THEDQ20


96 Mastek 119

125 Maxtone Electronics 126

132 McAfee India 129

126 Mediaman Infotech 126

187 Mega Compu World 148

186 Megasoft 145

19 Microsoft India 79

196 Mindlance 150

163 Mindteck 140

35 Mindtree Consulting 92

22 MphasiS 82

80 NCR India 114

58 Neoteric Informatique 107

124 Ness Technologies India 126

135 Netgear 130

78 Network Appliance India 113

61 NIIT Ltd 108

48 NIIT Technologies 102

141 Nucleus Software 131

114 Omnitech Infosolutions 123

99 OnMobile 120

11 Oracle India 66

169 Orient Technologies 141

181 PC Solutions 144

71 Persistent Systems 112

34 Polaris Software Lab 91

164 Polycom 140

142 Precision infomatic 131

62 Prithvi Solutions 108

89 Quest Global 116

174 Quick Heal Technologies 142

129 R Systems International 128

162 Ramco Systems 138

52 Rashi Peripherals 106

133 Red Hat India 129

8 Redington 62

121 Ricoh India 125

136 Rittal 130

38 Rolta India 94

148 Roop Technologies 135

41 RP Infosystems 97

147 RS Software 135

51 Sai Infosystems 106

17 Samsung India 76

170 Sandisk 141

14 SAP India 72

77 Sapient India 113

168 SAS India 141

112 Sasken Communication Technologies 123

26 Savex Computers 86


65 Seagate India 110

81 SFO Technologies 114

101 Sharp India 120

182 Siemens PLM 144

85 Sify 115

161 Sogo Computers 138

49 Sonata Software 104

33 Sony India 91

37 Spanco 94

113 Steria India 123

118 Subex 124

93 SunGard India 118

66 Supertron Electronics 110

189 Supreme Technologies 148

100 Swelect Energy Systems 120

63 Symantec India 110

88 Synechron Technologies 116

29 Syntel 89

91 Take Solutions 118

158 Tally Solutions 137

192 Targus 149

110 Tata Elxsi 122

130 Tata Interactive Systems 128

44 Tata Technologies 98

190 Tavant 148

1 TCS 48

75 TE Connectivity 113

18 Tech Mahindra 78

105 Techcom 121

166 Tera Software 140

36 Texas Instruments 92

198 Thinksoft Global 150

149 Toshiba 135

57 TPV Technologies 107

134 Transcend 129

30 Tulip Telecom 89

165 TVS Electronics 140

59 Vakrangee 108

151 Value Point Systems 136

185 Visesh Infotecnics 145

177 Vmware 143

175 WeP Peripherals 143

111 Western Digital 123

3 Wipro 52

87 Xenitis Infotech 116

76 Xerox India 113

173 Zenith Computers 142

39 Zensar Technologies 96

116 Zicom Electronic Security Systems 124

32 Zylog Systems 90


EDiT

Dear Mr Manmohan Singh

Ibrahim Ahmad [email protected]

This is my first letter to you. The two previous ones, written in the last 2 months or so, were not addressed to you, but talked about Indian IT industry’s expectations from you, as the prime minister cum finance minister.

I am now writing a letter to you because I have some data (gathered in the process of the mammoth Dataquest Top20 Annual Survey of Indian IT sector) to seek your urgent attention regarding the health of Indian IT industry. Obviously, my letter will make sense only if you believe and agree, like most of the new generation of Indians, that IT is a key component of our national infrastructure.

Sir, I understand that for India and similar developing nations a GDP growth of 7% plus is considered to be great, and for many of the developed nations a 1-2% growth is commendable. But Indian IT industry has been growing in leaps and bounds—24% in FY08, 18% in FY09, 8% in FY10 which bounced back to 26% in FY11. After such a solid comeback in FY11, the industry has again taken a plunge in FY12—18%.

For your information, it is the domestic market’s poor performance in FY12 that pulled the overall industry growth down. From 23% in FY11, domestic market growth slipped to 9% last year. Perhaps for the first time in several years.

Sir, my appeal to you is basically with the objective of getting the Indian IT industry back on high growth track, but I am sure you know that the beneficiaries will be the people of India too. Today IT in India is bringing about sweeping changes in governance, business and society. A school teacher does not have to take a day off, and waste it, just to book a train ticket. He books it online. A customer support engineer does not have to run around from one customer site to another, but solves problems remotely. A ‘save trees’ campaigner gathers thousands for the cause using Google and Facebook. IT is changing people’s lives. Besides this, just consider the millions of new job opportunities it has created.

Let me give you another interesting piece of information. India’s IT exports, a big chunk of which goes to the US, has grown from 14% in FY10 to 22% in FY11 and almost 29% this fiscal. Your good friend President Obama in Washington DC, who starts opposing outsourcing just before elections, is actually quietly supporting American companies to remain competitive.

Sir, this is what we need from you too. We know that you too know what is needed to revive India and get it back on the growth track. Growth that will be inclusive and not leave any section of the society behind. There is often an allegation of being slow and indecisive against you and your government. We want you to prove them wrong. We hope that under your direct command the reform measures will be quickly taken, pending projects will get a green signal, decision making will be faster. That is what we need to get the nation and then the domestic market going.

The industry will be more than very happy to do whatever it can in this direction.

EDITORIAL

GROUP EDITOR: Ibrahim Ahmad

EDITOR: Ed Nair

EXECUTIVE EDITOR: Atreyee Ganguly, Shweta Verma

ASSOCIATE EDITOR: Shrikanth G (Chennai)

SR ASST EDITOR: Shobha Sivakumar

ASST EDITOR: Onkar Sharma, Rukhsar Saleem (Gurgaon)

SR CORRESPONDENT: Shilpa Shanbhag (Mumbai)

CORRESPONDENT: Inder Kumar

SUB EDITOR: Charu, Ruchika Goel

ASST MANAGER DESIGN: Bhagbat Pattnayak, Harnek Singh, Pramod S Rawat

COVER DESIGN: Pramod S Rawat

EDITORIAL ADVISOR: Prasanto Kumar Roy

BUSINESSCORPORATE HEAD of SALES & MARKETING: Satish Gupta ([email protected])MARKETING: Manish Uniyal (Mgr Audience), Gulnar Oberoi (Asst Mgr Mktg), Niketa Chauhan (Exec Mktg), Arvind Razdan (Exec Mktg)

DELHI/NCRAmresh Mishra (Asst Mgr Sales), Ratul Mallik (Exec Sales)

BENGALuRuVenkatesh L (Mgr Sales) T Roshan Sahadevan (Mgr Sales), Pradeep Kumar (Exec Sales)

MuMBAISana Khan (Asst Mgr Sales), Meenakshi Madan (Asst Mgr Sales)

PuNESunay Choudhury (Mgr Sales)

CHENNAIJayan A (Exec Sales)

KOLKATASandeep Roy Chowdhuri (Sr Mgr Sales)

HyDERABAD Srinivas S (Asst Admin)

INTERNATIONALVikas Monga (Mgr Sales)

OPERATIONSGENERAL MANAGER: CP KalraSR MANAGER: Anuj Sharma

MANAGER: Debabratta Joshi

SHARED SERVICESASSOCIATE VP: Manish Verma

PRINT SERVICES: T Srirengan (GM)

CIRCULATION & SUBSCRIPTION: C Ramachandra (Sr Mgr), Sudhir Arora (Sr Mgr), Jagdeep Khanna (Mgr), Raghavendra S (Mgr), Raju Salve (Asst Mgr), Srinivas Gangula (Sr Exec), Bhawani Singh Rajawat (Asst Mgr)

AUDIENCE SERVICING: Sarita Shridhar (Mgr)

PRESS COORDINATOR: Harak Singh (Exec)

Vol XXX No 14 July 31, 2012

www.dqindia.com


INBOX

For subscription related issues, contact us at

[email protected] You can also write to Reader Service Executive, DATAQUEST, Cyber House, B-35 Sector 32, Gurgaon-122 001, Haryana Fax: 91-124-2380694

send your feedback for us to serve you better...

The 2G Resale: A Few RoadblocksThis is with reference to your article ‘The 2G Resale: A Few Roadblocks’ (Dataquest, July 15, 2012). This article is like a revelation of the e-auctioning process of 2G resale and 3G. Although the method brought out an appreciable process for 3G, there were few anomalies which need to be reviewed. Working out on these loop-holes will ultimately benefit not only the exchequer but would also improve telecom penetration. Overall, it was a knowledgeable article providing all the key insights.

Vani Sally, Gurgaon

E-Commerce: Dead End...No Way!This is with reference to your article ‘Dead End...No Way!’ (Dataquest, July 15, 2012). I appreciate the author’s efforts of coming up with the real scenario of the e-commerce market in India. This market is quite at a early stage when compared to the global model. For this market to gain momentum, focus should be on cash on delivery model as India is a vibrant cash economy. There should

JULY

15

, 2

01

2

also be a combined effort from the government and the industry sector boosting e-commerce via widen-ing its customer base. Government should also be lenient towards e-commerce companies which are highly undercapitalized.

Puneet Sareen, New Delhi

Are SMBs Ready to Outsource?This is with reference to your article ‘Are SMBs Ready to Outsource?’ (Dataquest, July 15, 2012). I com-pletely agree that Indian SMBs are playing with technology like never before. Even the expert opinions are also indicating that there is growing affinity towards technology adoption in SMBs. IT spendings are going up in India and a huge chunk of this is com-ing from the SMB space, surging at a rate of 15% per year and is estimated to reach $15 bn by 2015.

Vanshia Pachnanda, Mumbai

Your story (Dataquest, July 15) was very informative and an eye opener for SMBs. Though clearly understanding the value proposition of outsourcing, enterprises still shy away for security and other reasons. The story is an eye-opener, a guide, sort of, to how to grab the opportunities provided by newer technologies and stsat on the road to outsourcing.

Agastya, via Email

Your cover story (Dataquest, July 15) was a pleasure to read. And very very helpful for small business fight-ing with the high costs involved in running a business. Outsourcing is not scary. It brings in specialization at far lower costs and without the headache and effort of hiring and training. Plus the speed of delivery. Looking forward to reading more such stories.

Juhi, via Email

Manufacturing is the Only Way OutThis is with reference to an edito-rial ‘Manufacturing is the Only Way Out’ (Dataquest, June 30, 2012). The editorial makes a lot of sense. In fact, we can have the similar cost advantage that China has, if we focus on setting manufacturing facilities in smaller towns and un-

der-developed regions. But we need to scale up the quality and design capabilities before we can really compete with China.

Shashi Shekhar Pandey, manager marketing, Aricent Group, via Email

Transforming Your Data CentersThis is with reference to your article ‘Transforming Your Data Centers’ (Dataquest, June 15, 2012). Keep-ing in view the rising environmental issues, there is immediate need for transforming our data centers. And only a foolproof virtualized data center can only deliver cost-savings, efficiency, increased productivity, high availability, and disaster recov-ery. I really appreciate the author’s efforts of coming up with such key facts of a fool-proof virtualized data center.

Sushil Khanna, Kolkata

Make in IndiaThis is with reference to your article ‘Make in India’ (Dataquest, June 30, 2012). I must say that the article was well-written, with much focus on what needs to be done to provide the required policy impetus and the immediate crises gripping the industry. We actually need to develop a comprehensive strategy that not only addresses the infrastructural issues but also encompasses the other areas related to policies and procedures. The cost of power, cost of land as well as the challenges of acquiring land are some of the other critical issues that need attention.

Maneet Singh, Bengaluru

Speed to market

ScalabilityCost

cuttingBYOD

Accessibility

Customerexperience Digital

marketing

Mobileworkforce

DatasecurityVariablization

ITinfrastructure

Disastermanagement

Virtualization

Cloud

ITconsumerization

SaaS

DA

TA

QU

ES

TA

rE

SM

Bs r

EA

Dy

To

oU

TS

oU

rc

E?

JUly

15,2012

www.dqindia.comData Leaks: The Nightmare Continues/52

Vol XXX No 13 I July 15, 2012 The Business of Infotech

`50

94 pages including cover

India’s E-Commerce Story/62

Special Subscription offer on page 86

Ready to Outsource?Are SMBs

2

3

1

4

5

1 2 3 4 5PowerModular power distribution and paralleling capabilities on UPS for loads from 10 kW to 2 MW.

Physical security A single-seat view for monitoring and surveillance.

ManagementEnd-to-end monitoring and management software for greater efficiency and availability.

Racks systems ‘Any-IT’ vendor-compatible rack enclosures and accessories for high densities.

CoolingRack-, row-, and room-based cooling options for greater efficiency.

Introducing Next Generation InfraStruxureWhether you have just acquired a new company or must increase its ever-expanding customer or inventory database capacity, you’re most likely facing pressing demands on your company’s IT infrastructure. Your existing data centre infrastructure may not be able to handle these up-to-the-minute changes. That’s where Schneider Electric™ steps in with its proven high-performance, scalable data centre infrastructure. As the industry’s one-of-a-kind, truly modular, adaptable, and ‘on-demand’ data centre system, only InfraStruxure™ ensures that your data centre can adapt effectively, efficiently, and, perhaps most important, quickly, to business changes. InfraStruxure data centres mean business!A data centre means business when it is available 24/7/365 and performs at the highest level at all times, is able to adapt at breakneck speed, lets you add capacity without waiting on logistical delays (e.g., work orders), enables IT and facilities to keep pace with the business in a synchronised way, continues to achieve greater and greater energy efficiency — from planning through operations — and is able to grow with the business itself. What’s more, our comprehensive life cycle services help InfraStruxure data centres retain business value at all times.The triple promise of InfraStruxure deployment InfraStruxure fulfils our triple promise of superior quality, which ensures highest availability; speed, which ensures easy and quick alignment of IT to business needs; and cost savings based on energy efficiency. What better way to mean business than to enable quality, speed, and cost savings — simultaneously?

Only InfraStruxure adapts quickly to your specific business needs

Now, align your data centre architecture to your business needs in just seconds

Discover which physical infrastructure managementtools you need to operate your data centre.Download White Paper #104 today — 10 luckyrespondents can WIN a free telescope.

©2012 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies.Schneider Electric India Pvt Ltd, 9th Floor, DLF Building No. 10, Tower C, DLF Cyber City, Phase 2, Gurgaon – 122002

Visit www.SEreply.com Key Code 21755p Call 1800-4254-272/877

Extend the life of your data centre. Existing data centres can add on InfraStruxure components to existing architecture and, for increased value, use our management software.

Scale up with step-and-repeat modular architecture for large data centres. Medium/large environments can deploy InfraStruxure as a zoned, ‘pay-as-you-grow’, scalable architecture solution.

Turn any room into a world-class data centre. InfraStruxure can be deployed on its own as a modular, scalable, customised solution that’s easy to design, build, and install for small first-time data centre environments.

architecture:

APCTM by Schneider Electric is the pioneer of modular data centre infrastructure and innovative cooling technology. Its products and solutions, including InfraStruxure, are an integral part of the Schneider Electric IT portfolio.Business-wise, Future-driven.™

Dataquest_magazine_0731_21755p.indd 1 2012-7-4 17:09:28


INBOX

Advertisement IndexAdv. Web Page NoAirtel Buisness www.airtel.in 55

APC India Pvt Ltd www.schneider-electric.co.in 17

Checkpoint www.checkpoint.com 39

Cubix www.cubixindia.com 127

Cyberfuteristic www.go4hosting.com 109

D Link www.dlink.co.in 31

Delta www.deltaelectronicsindia.com 83

Donjin www.donjin.com 11

Eaton www.eaton.in 43

Exide www.exide4u.com 103

Finolex www.finolex.com 51

Fortinet www.fortinet.com 49

Fujitsu www.fujitsu.com/.in 7

Gartner www.gartner.com 75

Golgotia www.galgotiacollege.edu 24,25

Grapecity www.grapecity.com 95

HCL Infosystem www.hclinfosystems.in 23

Hitachi Data Systems India P Ltd www.hitachi.co.in 19

HP www.hp.com 9,13,45

Huawei Enterprise www.huawei.com 15

IBM www.ibm.com 21

Lenovo www.lenovo.com IFC

Mindlance www.mindlance.com 101

Molex www.molex.com 77

NEC www.necindia.in 41

Nulcon www.nullcon.com 87

Oracle www.oracle.com IBC

Panasonic www.panasonic.co.in 22,47,27

Patel India www.patelindia.co.in 65

Qualcom www.qualcomm.co.in BC

Radington India Ltd www.redingtonindia.com 60,61

Rittal India www.rimatrix5.com 34,35

Safenet www.safent-inc.com 99

Sai Infosystems www.saicare.com 71

Shyam Networks www.shyamnetworks.com 93

Sigmabyte www.sigma-byte.com 85

Smartlink www.digilink.in 29

Socomec UPS India www.socomec-ups.co.in 53

Tulip www.tulip.net 37

Western Digital www.wdc.com 57

Wipro www.wipro.in 1-3,40,42


gAnEShA

The Art of Growth Management Unlike recent exaggerated pronouncements around the single-digit growth of the economy, 2012 may be the best year to reinforce skills and deliver maximum value to the team and the organization!

The tendency to downplay the growth prospects of the Indian IT industry in 2012 seems to have become the favorite sound byte for some IT CEOs, not just because these comments find a willing ear amidst

the cassandras that are lurking in the woodwork everywhere, but also because it sets a general platform of pessimism about the industry on which good corporate news is seen as an exception rather than the norm.

There is no doubt that all economies are passing through difficult times, but for an industry which offers the clear opportunity for customers to improve the value they derive from the information resource, surely recent pronouncements of single-digit growth are a trifle exaggerated!

As the first quarter of the new fiscal comes to an end and industry watchers wait for Infy and TCS to lead the results announcements on the 12th of July, a slew of bad news—pay cuts for senior management, weaknesses of order pipelines, postponement of campus joining, and lower-than-expected salary increases, have been regularly hitting the papers and the TV channels.

The bad external news surrounding beacons JP Morgan and Barclays has also sent shock waves through the financial services industry. But in my meetings with customers in UK and Europe at the end of the quarter and earlier interactions in the USA, Japan, Asia, and the Middle East, nothing pointed to serious alarm.

Customers and prospects continue to discuss their plans for foundation and edge technology investments and the excitement about cloud, mobility, enterprise social media, and big data is palpable. Transformational projects may get pushed back to better economic times in Europe and beyond the anticipated election rhetoric in the US, but there does not seem to be any

general spending cut in most large IT user firms—at least not yet!

To repeat the old cliché ‘a crisis is too good to waste’ and many of us are using this period of tentativeness to improve our customer value propositions, focus our marketing spend in areas which will have maximum impact and tweak the productivity levels to ensure that all aspects of managing and delivering projects are optimized.

For the C suite in IT companies, this is a good time to iron out the chinks in the operating fabric of the firm and for the three million and more young people in the industry, 2012 may be the best year to reinforce skills and deliver maximum value to the team and the organization!

In these times of fear, uncertainty, and doubt, one welcome development has been the unanimous decision by the Nasscom Executive Council to extend the term of incumbent president, Som Mittal to the end of 2014. Som has demonstrated strong leadership of the industry and has built a robust foundation for many of the new initiatives of Nasscom.

Through its activities in India and abroad, Nasscom has earned the right to be labeled the ‘single voice of the industry’ and Som has been the embodiment of that voice. There is confidence that he and his team will lead the industry well through the difficult months that lie ahead!

Many of us are using this period of tentativeness to improve our customer value propositions and focus on areas which will have maximum impact and tweak the productivity levels

The author is CEO of Zensar Technologies and member of the chairmen’s council of Nasscom. He can be reached at [email protected]

DR GANESH NATARAJAN


OVERVIEW

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

32% 20% 20% 36% 7% 31% 9% 18% -11% 8% 21% 9% 13% 33% 5% 24% 149% 7% 15% 294%

TCS

Info

sys

Tech

nolo

gies

Wip

ro

Cogn

izan

t Tec

hnol

ogy

Solu

tions

Hew

lett

-Pac

kard

Indi

a

HCL

Tec

hnol

ogie

s

IBM

Indi

a

Redi

ngto

n

HCL

Info

syst

ems

Ingr

am M

icro

Indi

a

Ora

cle

Indi

a

Cisc

o Sy

stem

s

Del

l Ind

ia

SAP

Indi

a

Inte

l Ind

ia

Mah

indr

a Sa

tyam

Sam

sung

Tech

M

ahin

dra

Mic

roso

ft

iGat

e

High > 31%Above Average 20-30%Average 10-19%Below Average <10%

43,7

94

31.1

95

29,8

03

29,1

62

24,8

54

18,5

00

15,4

13

10,9

38

10,7

54

10,5

47

9,55

8

8,89

1

8,66

2

6,86

6

6,40

6

6,39

6

5,49

2

5,49

0

5,41

8

4,82

3

2009-10

307,126

2010-11

384,250

2011-12

444,440

Top 20 Rest 150Next 30

Revenues are in ` crore

The DQ 200: Over the Years

OVERVIEW

Total Revenue in ` crore

Growth %


OVERVIEW

Just as the Indian IT industry had started showing signs of recovery, the dark clouds of slowdown appear to have comeback. This time though it is the domestic scene that is playing spoilsport. Political instability, policy paralysis and an overall uncertain business environment in the country played havoc with a recovery bound domestic IT industry

In FY11, the IT industry had just started recovering from the jolt of the 2008-09 economic recession. After witnessing a rapid downslide from 24% growth in FY08 to 18%

in FY09 to 8% in FY10, the combined revenues of DQ Top20 companies moved up North, growing at an encouraging 26% in FY11. Things seemed to be falling in place again. But before the industry could start celebrating the turnaround, it was hit yet again. This time, however, the uncertainties in the domestic market were to be blamed.

With the entire country reeling under pressures of ever increasing inflation, rapid currency devalu-ation and shrinking GDP, the IT industry couldn’t have remained unaffected. The growth slipped down from 26% in FY11 to 18% in FY12. Given the battered state of the global economy, this may not appear alarming, but a closer look at the data collected in the DQ Top 20 survey reveals some interesting facts.

Despite the continuing sluggishness of the global economy, IT exports from India have been grow-ing steadily. According to the DQ Top 20 survey, India’s IT exports have grown from 14% in FY10 to 22% in FY11 and almost 29% this fiscal. This certainly demonstrates the resilience of the Indian IT industry and its ability to hold its own despite a turbulent world market.

However, it is the domestic market that is actu-ally posing as a cause for concern. From the Top 20 companies that represent 66% of the industry, the overall growth rate of the domestic IT industry has shown a massive decline this year, dropping from 23% in FY11 to a single digit rate of 9%. Clearly, the current economic situation in the country seems to have taken its toll. Market indicators go on to spell a further gloom in the coming months. Though no one is claiming an absolute decline, but for an industry that was used to growing at 30-40% even coming down to single digits would be quite a setback.

Enduring Tough Times


OVERVIEW

n The company revenues have been taken for the period 1 April 2011 to 31 March 2012. Though different companies have different financial years, we have taken April-March revenue for each company to maintain uniformity. n Revenues of IT services companies do not include their BPO revenues. However, we have included BPO manpower in total number of employees, in most cases. Even in graphs showing overall revenue share across geographies or verticals, we have included the BPO revenues.n For companies headquartered in India or for companies that had their first delivery center in India, even if they are headquartered outside India, we have taken the entire IT revenue; for companies that do business in India, we have taken the entire India IT revenue; for other non-Indian companies which export out of India, we have taken only the revenue generated by the Indian legal entity. That holds true for captive units as well.n For all conversion purposes, we have taken an average of the conversion rates across 12 months: $1=``48. For companies that have filled our form in Indian rupees or those listed in India, we have taken their rupee revenue figures irrespective of the currency exchange rate they have used. For others, we have converted to Indian rupees.n In case of companies that have not provided us with revenues, we have done our own estimates. For domestic business, we have used sources like distributors, channel partners, SIs, customers and competitors to get unit shipments and average selling value to estimate the revenue. For export services, we have based it on average headcount and average salary, taking into account factors such as the type of work and type of services. n In case of non-Indian companies that have their development/delivery centers, we have added their India sales revenue to the export revenue and have presented the total figure.n While many companies responded to the questionnaire sent out us, many others shared information informally over one-on-one interactions. However, there were a few companies that refused to share any information with us; in such cases, information has been gathered and revenues estimated from secondary sources.n We have included enterprise data connectivity services revenues in companies that provide end to end services including integration and managed servicesn We have included mobile phone distribution revenues in case of distributors but have not considered the pure phone vendors in the ranking.n We have also included the revenues of smart phones (for companies like Samsung and Apple) this time considering the growing usage of smart devices and their significance as IT products.

Guiding Principles For DQ Top 20

2008-09 2009-10 2010-11 2011-120

5

10

15

20

25

8

23

9

% Growth

Domestic Revenues: Sliding Down

0

5

10

15

20

25

30

35

2008-092007-08 2009-10 2010-11 2011-12

33

14

22

29

% Growth

% Growth

IT Exports: Steady Rise

The Speed BreakersA continuing global economic recession, eurozone crisis, sovereign debt crisis and India’s own policy paralysis—the industry has been hit from multiple fronts. With elections in the US round the corner, Indian IT companies also had to battle the rising dissent against outsourcing and tightening of visa norms.

The sentiment in the Indian market was at its lowest ebb and there was an overall mood of cau-tion and concern all around. Most large enter-prises slashed down on their IT spending and refrained from taking new tech initiatives. This

Disclaimer: While the Dataquest team has taken utmost care to stick to these principles, there may be instances, where we may not have succeeded in following these principles—say being able to deduct BPO or telecom revenue—completely. Also, though we have tried to be as comprehensive as possible, we might have inadvertently left out few companies from the DQ 200 list. Any sugges-tions on this would be most welcome.


OVERVIEW

2012

292,962

2011

247,808

2010

198,017

2009

183,621

2008

156,225

2007

126,066

Top 20 Over the YearsGrowth in %

0

10

20

30

40

50

2007 2008 2009 2010 2011 2012

42%

24%

18%

8%

26%

18%

obviously had a negative impact on the revenues of IT companies.

Among the companies that were severely affect-ed, the prominent ones include HP that fell from 30% growth in FY11 to 7% in FY12, IBM came down from 14% to 9%, Dell declined from 34% to 13% and Cisco dropped from 35% to 9%.

To further add to the woes, in the second half of the year, the component market was badly hit due to the Thai floods and increase in currency fluctua-tions. Companies like Intel and LG India particu-larly had a tough time sustaining growth and were severely affected by the slump. While Intel still managed to inch up by 5%, LG India had to face a marginal dip in revenues.

Following in line with the trend, the perform-ance of large distributors like Redington and In-gram Micro was also curtailed due to long decision making cycles and the scarcity of demand from large enterprises including the government. While Redington’s growth decreased from 32% in FY11 to

18% in FY12, Ingram Micro faced a huge downfall from 35% to 8%.

In order to revive the momentum of the indus-try, the government should have taken pro-active measures to reduce uncertainties in the market and provide the necessary stimuli for growth. On the contrary, the government continued to grapple with its own set of political challenges. Crippled by a series of scams, corruption in high offices and compulsions of coalition politics, the government almost went into hibernation. The focus shifted from governance and reforms to dousing fires and appeasing allies. Leadership and action gave way to indecisiveness and policy paralysis.

The country’s fragile economic environment thus dented the IT industry’s growth. A large chunk of IT companies that were focused on the domestic sector had to face setbacks. Slow decision-making and delays in government projects weighed heavily on their revenues.


OVERVIEW

-15 -10 -5 0 5 10 15 20 25 30 35

HP

IBM

Redington

HCLInfosystems

Ingram Micro

Oracle

Cisco

Dell

307

14

9

32

18

2

-11

35

8

26

21

35

9

3413

Growth %2010-11

Growth %2011-12

The Big Downslide

Companies where growth rates showed a massive dip

Triple DigitDouble Digit Single DigitZeroNegativeNA

201220112010

1

78

47

6

62

6

4 5

132150

2438

2

234

171

Distribution of GrowthTotal 200 companies

Important policy matters remained unresolved with the government being unable to provide any road map on issues related to direct taxes, goods and services tax and SEZs. The government’s inability to pursue the development agenda also shook investor confidence.

Against all OddsDespite this rough weather, the industry had its reasons to cheer about. The double-digit growth of Indian IT despite all odds is admirable, to say the least. Among the most noteworthy success stories has been Cognizant, which has been steadily climb-ing the Top 20 ladder. The company continued its ride and moved up another rank from #5 to #4, growing at a healthy 36%.

Effective leadership, sound business strate-gies, innovation and balanced portfolios—the high growth companies had their own secret recipes for success. Some of the companies that recorded stupendous growth this time include iGate at 294% (due to the Patni merger), Genpact at 108% (due to the Headstrong integration), Samsung at 149% and Google at about 80%. While Samsung hugely ben-efited from its focus on smartphones, Google India rode on the rising cloud wave among enterprises.

This was also a period of consolidation as a number of companies went for M&As, taking the inorganic growth path. The biggest among them being iGate’s acquisition of Patni. A step towards CEO Phaneesh Murthy’s dream of entering the billion dollar club, the deal has already helped the company enter the DQ Top 20 list. Acquisitions also formed a key part of Genpact’s growth strategy as it doubled in size with a series of takeovers including Symphony Marketing Services, Empower Research and Headstrong.

A continuing global economic recession, eurozone crisis, sovereign debt crisis and India’s own policy paralysis—the industry has been hit from multiple fronts

DATAQUEST | A CyberMedia Publication visit www.dqindia.com July 31, 2012 | 33

OVERVIEW

“I would call the last 12 months as slow time in India, For IT, it’s been a double whammy—economy slowing down coupled with currency fluctuation has impacted the business for everyone”

—Neelam Dhawan MD, HP India

“As a consequence of the scam-infested political scene, decision-making ebbed out. This surely had an adverse impact on the industry. Regardless, I would

call FY 2012 a watershed year”

—Vijay Thadani CEO, NIIT Limited

“India is a market with huge opportunity... but what affects it is the volatility in the environment. Businesses will have to work towards creating new markets”

—Bhaskar Pramanik chairman, Microsoft India

“Government projects are not responding well... Inflation and non-direction of government decisions is

impacting our business as well”

—K Jaishankar MD, Ingram Micro India

“On the public sector front, we have seen a lot of slowdown...We consciously made the decision to shift to a balanced portfolio which has helped us to grow and combat the shocks witnessed in any of the verticals”

—Naresh Wadhwa, president & country manager, CISCO Systems India

What did the top leaders have to say about the state of the Indian IT industry during the year...

LEADERSPEAK


OVERVIEW

“In my view, 2011 was a year of simplified IT solutions, since major thrust industry-wide was at offering end-to-end solutions in the enterprise IT space”

—Sandeep Mathur, MD, Oracle India

“Unsound market scenario predicts tough times. Nonetheless, opportunities in new markets like

Middle East and Africa seem good options”

—Dr. Ganesh Natarajan vice chairman & MD, Zensar Technologies

“The global demand environment continues to be challenging as customers are cautious in their IT spending...”

—Krishnakumar Natarajan CEO & managing director, MindTree

“During the first half of 2011, global economic issues impacted the banking segment which led to

more emphasis on cost reduction”

Prashant Ranade CEO and president, Syntel

“Broadly, it was a difficult year. Though the first half was on-track, but during the second half, the forex fluctuations and Thailand floods threw the complete economy out of gear”

—Paras Shah CEO, Neoteric Infomatique Ltd

“Last year was the toughest year owing to the slowdown and it even affected the topline. The

printer and peripherals segment remained flat”

Dr.Alok Bharadwaj senior vice president, Canon India


OVERVIEW

many are looking at tapping the government sector also in a big way.

Although the dependence on the US market continues to be high, a large number of IT com-panies have had initial success with European and APAC clients. Leading the way this year was TCS as it won its first ever billion-pound contract (refer profile) and was ranked among the top five employers in the United Kingdom. A symbolic achievement, not just for the company, but for India Inc.

All these developments, in a way, indicate at emerging signs of maturity. The Indian IT industry seems to have come of age. With diversification of portfolios, expansion of business and strengthening of existing structures, the IT industry is surely on a much firmer footing today.

The industry has also increased its contribu-tion to the country’s economy from 1.2% of GDP to 7.5% over the last few years. The share of exports has grown almost five times and Indian IT is recognized as one of the largest generators of employment in the country, not to talk of the significant role it has played in establishing brand India, Inc in the world market. It is now up to the government to take definitive steps to prevent this flagship industry from losing its sheen. n

Some of the other companies tried to weather the storm by tapping growth opportunities in emerging markets and new product segments.

Signs of ChangeIn FY11, we had pointed out a big change that the industry was going through—a change in leader-ship. The Top 20 companies had led the change with TCS, Cognizant, HCL Technologies, HCL Infosystems, Microsoft India and Infosys all going for leadership change. In many cases, there was a generational shift as many went for young leaders in their 30s and 40s.

This year also brought about change, albeit in a different way. IT companies continued to revamp their existing structures and realign their business models with new market realities. Hot tech areas such as virtualization, big data, storage, enterprise mobility and security ruled the market and brought in new hope.

Another significant change that we have ob-served over the years is the steady rise in impor-tance of the domestic sector. A number of top IT service companies for whom exports were the main-stay have now got serious on the domestic front. With numerous e-governance projects and other tech-oriented welfare initiatives in the pipeline,

iGate Global Solutions 294

Techcom 188

Samsung India 149

Mindlance 127

Genpact 108

Datamatics Global Services 88

Google India 80

D-Link 73

Tera Software 72

VMware 72

AGC Networks 69

Zensar Technologies 57

Highest Growth Companies 2012Figures in %

Despite the rough weather, the industry had its reasons to cheer. The double-digit growth of Indian IT despite all odds is admirable...


RANKINGS

RANK 2010-11

RANK 2011-12

COMPANY CEORevenue (`crore)

2011-12Revenue (`crore)


2009-10Growth (%)

2011-12Growth (%)

2010-11Growth (%)

2009-10

1 1 TCS N Chandrasekaran 43,794 33,112 26,576 32 25 3

2 2 Infosys Technologies SD Shibulal 31,195 25,997 21,355 20 22 5

3 3 Wipro TK Kurien 29,803 24,899 21,949 18 13 5

5 4 Cognizant Technology Solutions Francisco D’ Souza 29,162 21,393 15,646 36 37 23

4 5 Hewlett-Packard India Neelam Dhawan 24,854 23,227 17,831 7 30 13

7 6 HCL Technologies Vineet Nayar 18,500 14,111 10,983 31 28 25

6 7 IBM India Shanker Annaswamy 15,413 14,132 12,388 9 14 3

10 8 Redington PS Neogi, EH Kasturi Rangan 10,938 9,274 7,024 18 32 7

8 9 HCL Infosystems Harsh Chitale 10,754 12,137 11,956 -11 2 -4

9 10 Ingram Micro India K Jaishankar 10,547 9,766 7,234 8 35 -6

12 11 Oracle India Sandeep Mathur 9,208 7,934 6,321 16 26 6

11 12 Cisco Systems India Naresh Wadhwa 8,891 8,157 6,057 9 35 -1

13 13 Dell India Ganesh Lakshminarayanan 8,662 7,666 5,709 13 34 34

16 14 SAP India Peter Gartenberg 6,866 5,146 3,924 33 31 36

14 15 Intel India Debjani Gosh 6,406 6,108 5,160 5 18 19

17 16 Mahindra Satyam CP Gurnani 6,396 5,145 5,084 24 -1 NA

31 17 Samsung India Ranjit Yadav 5,842 2,208 1,664 165 33 29

18 18 Tech Mahindra Vineet Nayyar 5,490 5,140 4,625 7 11 4

19 19 Microsoft India Bhaskar Pramanik 5,418 4,711 3,910 15 20 16

63 20 iGate Global Solutions Phaneesh Murthy 4,823 1,223 993 294 23 1

21 21 APC by Schneider Electric India Shrinivas Chebbi 4,790 3,990 2,260 20 77 -1

20 22 MphasiS Ganesh Ayyar 4,561 4,498 3,920 1 15 19

22 23 Lenovo India Amar Babu 4,152 3,566 2,396 16 49 NA

24 24 Capgemini India Aruna Jayanthi 3,830 3,140 2,448 22 28 7

23 25 Acer India WS Mukund 3,591 3,421 2,749 5 24 38

34 26 Savex Computers Anil Jaggasia 2,972 1,916 1,166 55 64 39

27 27 Aricent Group Sudip Nandy 2,928 2,688 2,303 9 16 20

29 28 CSC India Brian J Manning 2,833 2,361 2,018 20 17 -5

32 29 Syntel Prashant Ranade 2,726 2,178 1,712 25 27 9

30 30 Tulip Telecom Col HS Bedi 2,705 2,351 1,966 15 20 22

36 31 Glodyne Technoserve Annand Sarnaaik 2,652 1,752 721 51 143 44

35 32 Zylog Systems Sudarshan Venkatraman 2,272 1,916 980 19 96 31

43 33 Sony India Kenichiro Hibi 2,210 1,504 944 47 59 15

39 34 Polaris Financial Technology Arun Jain 2,052 1,586 1,349 29 17 -2

42 35 Mindtree Consulting KK Natarajan 1,905 1,509 1,296 26 16 5

40 36 Texas Instruments Biswadip Mitra 1,872 1,572 1,082 19 45 NA

45 37 Spanco Kapil Puri 1,869 1,478 1,183 26 25 NA

37 38 Rolta India Kamal K Singh 1,860 1,741 1,454 7 20 7

59 39 Zensar Technologies Ganesh Natarajan 1,782 1,138 952 57 26 16

49 40 EMC India Rajesh Janey 1,766 1,351 1,110 31 22 78

44 41 RP Infosystems Kaustuv Ray 1,727 1,388 936 24 48 80

33 42 3i Infotech Madhivanan Balakrishnan 1,681 2,570 2,448 -35 5 7

78 43 Genpact NV Tyagarajan 1,673 805 844 108 -5 -6

52 44 Tata Technologies Patrick McGoldrick 1,670 1,256 1,087 33 16 -11


RANK 2010-11

RANK 2011-12




2009-10Growth (%)

2011-12Growth (%)

2010-11Growth (%)

2009-10

62 45 Core Education & Technologies Sanjeev Mansotra 1,638 1,091 846 50 29 25

50 46 Canon India Kevin Kobayashi 1,636 1,322 944 24 40 37

46 47 Compuage India Atul H Mehta 1,598 1,414 1,088 13 30 35

55 48 NIIT Technologies Arvind Thakur 1,576 1,231 912 28 36 -6

48 49 Sonata Software P Srikar Reddy 1,568 1,392 1,384 13 1 -13

54 50 Infotech Enterprises BVR Mohan Reddy 1,553 1,188 953 31 25 7

57 51 Sai Infosystems Sunil Kakkad 1,548 1,137 792 36 44 75

61 52 Rashi Peripherals Suresh Pansari 1,502 1,098 838 37 31 18

64 53 KPIT Cummins Infosystems Kishor Patil 1,500 1,023 732 47 40 -8

51 54 Dimension Data Kiran Bhagwanani 1,486 1,259 1,067 18 18 5

55 CMC R Ramanan 1,467 1,081 NA 36 NA

66 56 Hexaware Technologies Atul Nishar 1,450 1,055 1,038 37 2 -5

53 57 TPV Technologies Mukesh Gupta 1,440 1,200 800 20 50 -28

58 58 Neoteric Informatique Paras Shah 1,400 1,135 945 23 20 16

72 59 Vakrangee Software Dinesh Nandwana 1,358 890 428 53 108 46

67 60 Iris Computers Sanjiv Krishen 1,269 965 961 32 0 4

56 61 NIIT Ltd Vijay Thadani 1,260 1,248 1,123 1 4 NA

41 62 Prithvi Solutions Vuppalapati Satish Kumar 1,230 1,559 1,905 -21 -18 -4

74 63 Symantec India Anand Naik 1,218 870 810 40 7 13

68 64 CMS Infosystems Rajiv Kaul 1,203 912 720 32 27 NA

65 65 Seagate India Rajesh Khurana 1,200 1,006 980 19 3 155

60 66 Supertron Electronics VK Bhandari 1,189 1,109 927 7 20 52

76 67 Asus India Albert Tung 1,100 820 499 34 64 NA

70 68 Bartronics Sudhir Rao 1,082 888 817 22 9 38

73 69 Infinite Computer Systems Upiader Zutshi 1,056 883 664 20 33 NA

69 70 Honeywell TSL Krishna Mikkilineni 1,001 910 841 10 8 -16

80 71 Persistent Systems Anand Deshpande 1,000 776 601 29 29 1

72 AGC Networks SK Jha 998 590 NA 69 NA

77 73 Huawei India Cai Liquim 991 876 441 13 99 5

47 74 ICSA G Bala Reddy 968 1,403 1,237 -31 13 12

86 75 TE Connectivity V Raja 960 730 562 32 30 4

75 76 Xerox India Rajat Jain 920 840 571 10 47 -15

84 77 Sapient India Karandeep Singh 912 736 624 24 18 13

95 78 NetApp India Anil Valluri 905 624 377 45 66 24

88 79 Apple India Manish Dhir 882 720 476 23 51 21

91 80 NCR India Jaivinder Singh Gill 850 680 513 25 33 42

79 81 SFO Technologies N Jehangir 840 804 577 5 39 4

87 82 CA Technologies India Sunil Manglore 814 722 642 13 12 6

96 83 Geometric Manu Parpia 808 621 512 30 21 -14

85 84 Intex Technologies Narendra Bansal 779 733 593 6 24 27

89 85 Sify Technologies Raju Vegesna 774 689 671 12 2 9

81 86 LG India Soon Kwon 765 766 650 0 18 21

82 87 Xenitis Infotech Santanu Ghosh 750 950 880 -21 8 -15

110 88 Synechron Technologies Faisal Husain 738 509 337 45 51 33

RANKINGS


RANK 2010-11

RANK 2011-12




2009-10Growth (%)

2011-12Growth (%)

2010-11Growth (%)

2009-10

109 89 QuEST Global Services Ajit Prabhu 721 515 422 40 22 12

90 90 Birlasoft Shan Bala 720 693 617 4 12 2

112 91 Take Solutions Ram Yeleswarapu 719 506 366 42 38 8

93 92 Geodesic Information Systems Kiran Kulkarni 717 671 486 7 38 -1

102 93 SunGard Technology India Atul Sareen and Akila Krishnakumar 711 569 NA 25 NA NA

97 94 Juniper Networks Ravi Chauhan 683 610 550 12 11 18

116 95 LGS Global Solutions (Earlier Lanco Global) Rao Karusala 670 467 382 44 22 29

100 96 Mastek Sudhakar Ram 664 621 771 7 -19 -23

98 97 Adobe Systems India Umang Bedi 650 600 482 8 24 5

107 98 Diebold India Naresh Hosangady 645 516 423 25 22 13

108 99 OnMobile Arvind Rao 638 537 452 19 19 22

100 Swelect Energy Systems R Chellappan 630 535 480 18 11 10

114 101 Sharp Business Systems India Sunil K Sinha 620 500 400 24 25 161

111 102 Epson India Toshiyuki Kasai 604 506 400 19 27 28

83 103 Allied Digital Nitin D Shah 598 715 673 -16 6 21

118 104 Fujitsu Consulting India Rajeev Gupta 592 481 323 23 49 18

172 105 Techcom Amit Kumar Kedia 590 205 157 188 31 NA

113 106 IBS Software Rajiv Shah 577 502 372 15 35 18

94 107 ITC Infotech India B Sumant 566 426 245 33 74 NA

119 108 Kingston India Vishal Parekh 558 453 330 23 37 32

99 109 Gemini Communications Ram Kumar 545 550 346 -1 60 18

123 110 Tata Elxsi Madhukar Dev 539 416 388 30 7 -7

122 111 Western Digital India Khwaja Saifuddin 526 431 171 22 152 36

103 112 Sasken Communication Technologies Rajiv C Mody 520 546 574 -5 -5 -17

115 113 Steria India Mukesh Aghi 516 499 468 3 7 -30

132 114 Omnitech Infosolutions Atul Hemani 504 347 216 45 61 26

124 115 Financial Technologies India Jignesh Shah 501 406 339 23 20 -47

131 116 Zicom Electronic Security Systems Anand Swaminathan 484 373 528 30 -30 40

128 117 Fortune Marketing Manoj Gupta 480 381 327 26 17 23

117 118 Subex Systems Subash Menon 477 482 463 -1 4 -19

149 119 Google India Rajan Anandan 469 261 171 80 53 6

120 120 AMD India Ravi Swaminathan 452 435 415 4 5 2

121 Ricoh India Tetsuya Takano 432 298 259 45 15 NA

138 122 CommScope Systimax Natarajan Viswanathan 432 320 270 35 19 -7

121 123 Data Care Corporation Anil Mhaske 432 432 300 0 44 9

126 124 Ness Technologies India Satyajit Badyopadhyay 430 391 382 10 2 -3

127 125 Maxtone Electronics Champak Raj Gurjar 428 382 400 12 -5 NA

134 126 Mediaman Infotech Dushyant Mehta 425 369 321 15 15 10

125 127 Accel Frontline NR Panicker 422 411 306 3 34 -9

135 128 Autodesk India Rajiv Nair 418 349 273 20 28 9

139 129 R Systems International Satinder Singh Rekhi 409 289 326 42 -11 -5

142 130 Tata Interactive Systems Sanjaya Sharma 407 281 193 45 46 19

136 131 Cybage Software Arun Nathani 401 348 294 15 18 6

137 132 McAfee India Jagdish Mahapatra 372 341 328 9 4 11

144 133 Red Hat India Anuj Kumar 340 278 228 22 22 14

160 134 Transcend India Gordon Wu 325 590 NA -45 74 NA

168 135 Netgear Technologies India Subhodeep Bhattacharya 320 213 116 50 84 0

158 136 Rittal India Ajay Bhargava 315 230 144 37 60 10

145 137 Comviva India Manoranjan Mohapatra 303 275 220 10 25 33

150 138 GlobalLogic India Sunil Singh 295 255 180 16 42 -10

199 139 Datamatics Global Services Rahul Kanadia 291 155 146 88 6 -18

143 140 Jupiter International Alok Garodia 290 280 274 4 2 5

147 141 Nucleus Software Vishnu R Dusad 282 270 292 4 -8 -11

175 142 Precision Infomatic V Murali 280 202 180 39 12 -5

157 143 InterGlobe Technologies Vipul Doshi 280 233 169 20 38 NA

152 144 Cranes Software International Asif Khader 274 240 235 14 2 -54

RANKINGS


RANK 2010-11

RANK 2011-12




2009-10Growth (%)

2011-12Growth (%)

2010-11Growth (%)

2009-10

155 145 Euronet Sanjeev Borwankar 274 241 205 14 18 18

187 146 Check Point Software Technologies Bhaskar Bakthavatsalu 271 181 130 50 39 NA

176 147 RS Software Raj Jain 265 200 166 33 20 11

164 148 Roop Technologies Umang Mehta 260 220 190 18 16 3

159 149 Toshiba India Kenji Urai 253 230 120 10 92 17

178 150 Lipi Data Systems Mukul Singhal 248 196 165 27 19 -10

148 151 Value Point Systems RS Shanbag 243 270 153 -10 76 -11

166 152 Cadence Design Systems Jaswinder Ahuja 242 216 199 12 9 -6

192 153 Aldous Glare Trade Exports (AGTE) George Thomas 240 175 132 37 33 23

188 154 Caltron Group PL Suhasaria 240 225 210 7 7 NA

179 155 Balaji Solutions Rajendra Seksaria 238 195 109 22 79 40

161 156 Frontier Business Systems Ravi Verdes 237 224 204 6 10 -3

174 157 Brocade Communications Systems India Edgar Dias 235 203 104 16 95 NA

165 158 Tally Solutions Bharat Goenka 230 217 93 6 134 365

159 D-Link India Gary Yang 227 131 143 73 -8 NA

184 160 Hitachi Data Systems Vivekanand Venugopal 224 184 109 22 69 16

181 161 Sogo Computers Jayamuni Rao 224 186 169 20 10 46

173 162 Ramco Systems Virender Aggarwal 223 204 168 9 21 -11

154 163 Mindteck Pankaj Agarwal 221 241 226 -8 7 -20

197 164 Polycom Neeraj Gill 220 160 110 38 46 34

186 165 TVS Electronics Gopal Srinivasan 216 181 190 19 -5 0

166 Tera Software D Seetharamaiah 215 125 106 72 18 NA

129 167 FCS Software Dalip Kumar 213 379 271 -44 40 43

168 Orient Technologies Ajay Sawant 210 135 105 56 29 NA

169 SAS India Sudipta K Sen 210 187 NA 12 NA NA

193 170 SanDisk Manisha Sood 204 174 148 17 18 111

151 171 Compage Computers G Mahendar 200 250 161 -20 55 13

172 Kale Consultants Vipul Jain 195 177 167 10 6 NA

146 173 Zenith Computers RK Saraf 189 204 277 -7 -13 -5

174 Quick Heal Technologies Kailash Katkar 188 148 103 27 44 NA

183 175 WeP Peripherals Ram N Agarwal 187 185 171 1 8 -1

194 176 Logitech Subrotah Biswas 183 172 130 6 32 18

156 177 Vmware T Srinivasan 178 104 52 72 101 29

185 178 Embee Software Sudhir Kothari 176 183 153 -4 20 9

179 Dion Global Solutions Ralph James Horne 174 129 NA 35 NA NA

180 180 Aptech Ninad Karpe 173 191 128 -9 49 -41

196 181 PC Solutions Devendra Taneja 171 159 154 8 3 12

182 Siemens PLM Suman Bose 170 158 NA 8 NA NA

183 Alco Infotech Pankaj Kedia 164 150 119 9 26 NA

184 Elitecore Technologies Hemal Patel 156 126 87 24 46 NA

190 185 Visesh Infotecnics Peeyush Agarwal 153 177 124 -14 43 43

186 Mega Compu World Mahendra Baid 150 120 NA 25 NA NA

187 Megasoft GV Kumar 150 168 303 -10 -45 -7

141 188 GIGABYTE Technology Sunil Grewal 146 294 218 -50 35 29

189 Supreme Technologies Vinay Dugar 145 140 125 4 12 9

190 Tavant Technologies Sarvesh Mahesh 144 122 107 18 14 23

198 191 Datamation Pawan Kumar Agarwal 141 121 100 17 21 NA

192 Targus Technologies Col Balwinder Singh 131 130 110 1 18 0

193 Infrasoft Technologies Hanuman Tripathi 130 101 108 29 -6 9

194 Four Soft Srikanth Reddy 128 122 133 5 -8 -32

195 Blue Star Infotech Suneel M Advani 126 121 131 4 -8 -15

196 Mindlance India Kamal Sharma 123 54 NA 127 29 NA

197 Jetking Infotrain Suresh G Bharwani 122 137 158 -11 -13 -15

198 Thinksoft Global Services AV Asvini Kumar 121 83 82 46 1 NA

200 199 Aftek Ranjit Dhuru 121 155 182 21 -15 -17

200 Dax Networks Sudha Jagadish 110 110 109 0 1 NA

RANKINGS


THE DQ 200

The DQ 20RANK Company Page No

1 TCS 48

2 Infosys Technologies 50

3 Wipro 52

4 Cognizant Technology Solutions 54

5 Hewlett-Packard India 56

6 HCL Technologies 58

7 IBM India 59

8 Redington 62

9 HCL Infosystems 63

10 Ingram Micro India 64

11 Oracle India 66

12 Cisco Systems India 67

13 Dell India 70

14 SAP India 72

15 Intel India 73

16 Mahindra Satyam 74

17 Samsung India 76

18 Tech Mahindra 78

19 Microsoft India 79

20 iGate Global Solutions 80


THEDQ20

Performance Nonpareil: This was a year when the US economy and much of the global economy showed recession-like behavior. TCS’ stellar performance against this backdrop is commendable. This was no boom

chase. The company became the first Indian IT company to cross the ten-billion-dollar milestone posting annual revenues of $10.17 bn—growth of five times in eight years.

Growth Everywhere: The impressive performance came through with real growth across all domains. Revenue growth in BFSI (27.44%), retail & CPG (45.05%) and manufacturing (38.11%) were significant contributors. Other verti-cals that include Life Sciences and Healthcare (33.10%), Hi-Tech (57.32%), Trav-el, Transport & Hospitality (42.85%) grew at average 37.3%. Practice areas like infrastructure services, enterprise solutions, BPO units cross $1 bn in revenue.

Cloud for Indian SMBs: TCS built world-class business automation suite for SMBs, eliminating the need for them to invest in any IT assets or employ IT staff. iON, the company’s cloud based platform for small and medium businesses and launched in early 2011, gained momentum in 2012.

Roman Army: During the year the consolidated gross addition of 70,400 em-ployees and net addition of 39,969 employees was the highest ever in the history of the company. TCS has over 238,500 resources in 42 countries.

Highly Valued Brand: Brand Finance ranked TCS the #4 most valuable brand in global IT services. First emerging markets headquartered firm to enter the top of the league. Brand value stands at $4,068 mn in 2012, up from $3,718 mn in 2011. (Source: Brand Finance)

Europe Shining: Shove aside all troubles with Europe. If you are TCS, you have Europe shining for you. Annual calendar year 2011 revenues up 28% in dollar terms to $9.8 bn. TCS got into the UK services top 10—a highly symbolic breakthrough for the company (and indeed for India Inc). With its first-ever bil-lion-pound contract (see below), this was indeed a landmark year for TCS UK. Ranked among the top five employers in the United Kingdom. Recognized as an exceptional performer across all core HR areas.

Japan Calling: With the objective of penetrating and gaining leadership in the Japanese market, TCS’ Japan subsidiary entered into an agreement with Mitsubishi Corporation to form a new company, Nippon TCS Solution Center Limited.

TheElephantonaMarathonTCS has been India’s largest IT company for decades. At `43,794 crore and a growth rate of 32.3%, TCS’ might is formidable

1 TATAConSUlTAnCySErviCES

CEO & MD: nChandrasekaran

www.tcs.com

Domestic Export

Growth Revenue (`crore)

33,112

43,794

25%3% 32%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

26,576

91%

92%

91%

9% 8%9%

NorthAmerica

Europe

APAC(Including

Japan)

Latin America

Africa and Middle East

Region-wise break-up of global revenue (` cr)

3%

28%

2%

8%

59%

Banking,Financial

Services & Insurance

ManufacturingEnergy/Oil/Petroleum

Healthcare & Pharma

Media, Online, Publishing

MediaRetail/FMCG/Consumer Durables

Others (Mention)

Travel, Airlines & Hospitality

Telecom

Government

Vertical wise revenue break-up (%)

Total Export Revenue `44,689 cr

8%4%

12%

11%

5%

4% 43%

9% 2%

2%


THEDQ20

Fall from Grace The ‘I’ in Infosys stood for image or reputation manage-ment as it is called. This was the year when its image got tarnished for reasons of performance, comparably. But Infosys’ vision is plausible and

the loss of image might be a small price to pay for the grand prize in waiting.Folding in the Future Infosys seeks to transform itself from a technology

solutions company to a business solutions company. Shibulal, CEO, says that the objective is to ensure that in the next 5-7 years, the company’s revenues would come equally from business transformation projects, innovation projects and operational efficiency projects. Currently, nearly two-thirds of the revenues come from delivering operational efficiency projects and a fourth from business transformation projects, both using IT and global delivery that are the means and the mode respectively. Innovation projects require very different set of capabili-ties based on the intersection of business, technology, and global trends. This requires developing IP that is scalable, sustaining, and differentiating both for Infosys and its clients.

New Age Solutions Products and solutions need to be congruent with glo-bal social and business trends. Infosys had good success with Finacle, its core banking software. More recently, Infosys has come up with products like Flypp, an application platform that helps mobile operators to more easily monetize, and iEngage, a digital platform to engage consumers across the entire marketing life-cycle. Infosys BrandEdge in partnership with Fabric, a WPP company is a cloud-based offering that simplifies digital marketing by bringing together integrated marketing and technology expertise on a single unified platform.

Finacle Power Finacle now has 154 customers across 75 countries. Kotak Mahindra Bank, Standard Bank Namibia, and ING Belgium are the new ones.

Strengthens South East Asia Serving as its regional hub in South-east Asia, the new Singapore DC is intended to drive business opportunities in the region. Infosys plans to expand this facility to seat 1,000 people by end of 2012 and make Singapore an innovation hub.

BattlingtheThroesofChangeInfosys is now enduring a rather precipitous fall from the pedestal when it is trying to rise up to the altar in the future

2 InfoSyS

CEO: SDShibulal

www.infosys.com

Domestic Export


25,997

31,195

22%5% 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

21,355

98%

98%

99%

2% 2%1%

Banking,Financial

Services & Insurance

(Insurance,Banking & FinancialServices)

Manufacturing

Energy/Oil/Petroleum(Energy,Utilities,

Communi-cations & Services)

Retail/FMCG/ConsumerDurables(retail & Life-sciences)

Vertical Break-up of Revenue 2011-12 (%)

21%

23%

21%

35%

North America

Europe

ROW

APAC (Excluding Japan)

Region-wise Break-up of Export Revenue (` Crore)

2%12%

22% 64%


THEDQ20

Performance: Wipro’s low revenue growth and drop in operating margins have been a cause for concern. But TK Kurien seems to be able to turn things around. Wipro saw continued improvement in revenue productivity

both in offshore and onsite, strong cash flow management, and 21% increase in IT services revenue. Nearly 46% of the revenue came in from fixed price projects.

Domestic Market: Weak performance in the domestic market—`5,738 crore—witnessed a growth of 4.7% over the previous year.

Growth Trajectories: Energy and utilities grew 57% due to acquisitions (SAIC’s Oil and Gas IT practice), BFSI grew 13%, and retail and transportation grew 11%. Double-digit growth across all services except BPO. Analytics and information management, infrastructure services, application services, product engineering, and even good old ADM.

Client Acquisitions: 4 new customers with revenue more than $100 mn were signed. Added 173 new customers in the current year, compared to 155 in the previous year. Sales strategy hinges around mining business out of 138 identified clients as well as leveraging a dedicated ecosystem for hunting. Suchira Iyer was appointed as the Chief Marketing Officer, IT Business.

Infrastructure Business: Consolidated its India and global IT infrastructure business into one unit under Anand Sankaran. Wipro is ambitious about this serv-ice unit whose market potential is estimated to be worth $250 bn.

Cloud: Launched branded cloud based applications: NextGen Care Manage-ment solution for the US healthcare market and ‘Wipro SprintHR’, a cloud based technology offering used to deploy Oracle Fusion Human Capital Management. For the India, Middle East, and Africa markets, Wipro tied up with Eucalyptus Systems, a widely deployed open source on-premise infrastructure-as-a-service (IaaS) cloud platform.

Key Government Orders: Punjab government has selected Wipro for de-ploying tax management system for the Department of Excise and Taxation. Wipro is also handling the state portal enablement for Rajasthan government. The gov-ernment of Jammu and Kashmir also awarded the contract for Automating State Power Distribution Department to Wipro.

TurningAround,SlowlyAmidst other ‘in the news’ global service providers, Wipro is somewhat away from the glare. The Bengaluru tiger is healthy and has lot of firepower still

3 Wipro

CEO: TKKurien

www.wipro.com

Domestic Export


24,899

29,803

13%5% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

21,949

78% 81%76%

22% 19%24%

North America

Europe

APAC(Excluding Japan)

Latin America

Japan

Region-wise Break-up of Export Revenue (In %)

4%6%

1%

32%57%

Banking,FinancialServices

& Insurance

Manufacturing

Telecom

Healthcare& Pharma

Others(Mention)

Retail/FMCG/ConsumerDurables

Energy/Oil/Petroleum

Vertical Break-up of Revenue 2011-12

14%

13%

9%

11%

17%

12%

24%

Sometimes, the most remarkable innovations are the ones we don’t see…

Availability, control and security of electrical energy,

installing and commissioning UPS systems: each day we

provide innovative solutions to our customers.

For nearly a hundred years we’ve built up considerable

expertise in implementing them in your operating

environments so that the only thing you can see is the

creativity of your projects… and the quality of our services !

The power of innovation is in your hands.

innovative !

www.socomec-ups.co.in

PU

B 8

5701

33

UPS from 550 VAto 5400 kVA

S O C O M E C U P S I N D I A P V T L T D · B 1 , I I F l o o r , T h i r u V i K a I n d u s t r i a l E s t a t e · G u i n d y · C h e n n a i - 6 0 0 0 3 2Phone: +91 44 39215423 · Mob: +91 9790968731 · [email protected] · www.socomec-ups.co.in · Toll Free No: 1860 200 0808Ahmedabad l Aurangabad l Bangalore l Chandigarh l Chennai l Cochin l Coimbatore l Hyderabad l Indore l Kolkata l Madurai l Mumbai l New Delhi l Pune

pub_8570133_196x266.indd 1 02/07/12 17:01


THEDQ20

Admirable Ascent: Cognizant’s ramp up has been pretty impressive in the last 5 years and with singular focus it shook the triumvirate—TCS, Infosys, and Wipro. Increasingly, it’s becoming a tightly run race—Wipro

is now at striking distance. Cognizant’s tag of—just an American company—with 75% workforce in India has given it more brand equity in the last few years in the US and Europe.

Secret Sauce: What is Cognizant doing right while the others struggle? Prob-ably the answer lies in the extremely meshed management which gives it sound leadership and stability unlike some of its competitors who have seen rather fre-quent change of guard at the top. Secondly, Cognizant does not suffer from ‘found-er’s hangover’. Third, Cognizant epitomizes customer relationship in practice and process. Called as ‘Two-in-a-Box’, the client-relationship model offers greater cus-tomer intimacy, speed of delivery, local decision-making, and responsiveness.

This model combines technical and account management teams located onsite and offshore. In a typical client engagement, the company claims that the onsite resources handle approximately 25-30% of the workload and the balance is per-formed at one of the offshore centers.

Marching Metrics: Added over 250 clients. As of March 31, 2012, the total number of active customers was 805 and the number of strategic clients was 196. Interestingly, Cognizant’s revenues out of Europe crossed $1 bn in FY11 and its focus on building local teams on the ground across key markets in Europe to ad-dress the specific needs of European clients seemed to have clicked well.

Key Client Wins: In US—Hunterdon Healthcare, CentraState Healthcare, INTTRA, IHS, The Hanover, Eli Lilly USA, and ASCAP (the American Society of Composers, Authors and Publishers. Europe: Telefónica UK, Cambridge Assess-ment, UK Financial Services Authority, Norway Post, Lincoln Trust, Volvo Car Corporation. Rest of World: Future Group, Feihe International, REDTAG Group.

Salient Strategy: Cognizant’s triple horizon strategy revolves around: One, its core business of application development and maintenance. Two, new services around areas such as consulting, BPO, and infrastructure services and three, the emerging capabilities, such as mobile, cloud, and social computing. Clearly, these 3 horizons are driving its diversified business mix and re-investment strategy.

ManagedSprintServicesCognizant is credited with making a racetrack out of this industry. There’s good reason why it manages to sprint ahead

4 COGNIZANTTECHNOLOGYSOLUTIONS

CEO: FranciscoD’Souza

www.cognizant.com

North America Europe

Rest of World

Geography-wise break-up (%)

79%

17%

4%

Vertical-wise break-up (%)

FinancialServices

Healthcare

Manufacturing,Retail, Logistics

Others

19%

13%

41%

27%

Total Revenue: ` 29,162 crore

Domestic Export


21,393

29,162

37%23% 36%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

15,646

100% 100%100%


THEDQ20

Change of Guard: Globally, Meg Whitman becomes the new CEO putting an end to Leo Apotheker’s brief and turbulent spell—indeed a year full of boardroom drama.

Reality Bites: How did India fare? What goes up has to come down (well, usually). Growth slows down till August 2011 but it augured well, but post that it was tough and HP did everything to sustain and managed to sign out with a modest performance.

The Saviors: Services business grew much more than that of products, while networking, storage, and servers (x86) demonstrated good traction and the soft-ware business remained flat. Its ESSN division is increasingly becoming critical and it was one of the best years for the networking business. Overall, key wins like Symphony Services, Tata Motors, Thinksoft, 3i Infotech, Bank of Baroda, Bank of India, and Technip among others helped.

Reading the Fine Print: In Q4 of FY12, in a move that was more or less expected, HP merged its PC and print divisions into one entity—PPS—for cost management and profits. This is aimed at rationalizing its go-to-market strategy and to drive innovation across PC and the printing business. Since PPS was cre-ated in the end of the fiscal, it needs to been seen how HP will leverage these seemingly divergent assets and create synergy and FY13 will see the actual suc-cess of this merger. But globally HP’s Printer and PC business went through a sluggish phase during 2011 given that HP has serious challenges here. In yet an-other organizational change aimed at unifying business lines, HP also announced the creation of the Global Accounts Sales Organization that will be part of the newly created HP Enterprise group.

The Game Plan: What worked was the ecosystem based approach and cross selling on its bouquet of solutions together with its Converged Infra-structure (CI) play that acted as a benchmark for network, apps, and hardware consolidation. GTM wise it embarked on an aggressive strategy to expand on public sector opportunities and broadened on its partner ecosystem. Prioritized on cloud, security, and bottom line, it tapped what best could be from IT infra-structure business.

SomePeaks,SomeTroughsLong decision making cycles, rupee depreciation, and extended hardware refresh acted as spoilers for HP

5 HPInDIA

MD: neelamDhawan

www.hp.com

Domestic Export


23,227

28,854

30%13% 7%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

17,831 18%

20%

16%

82% 80%84%

PersonalSystems

( DT & NB)

Enterprise Services

Server, Storage and Enterprise Software

Imaging& Printing

Business-wise break-up (%)

24%

35%13%

28%

Total Revenue: ` 28,854

2011

2010

2009

Global Revenue 2011 ( In $bn)

121

126

127


THEDQ20

Peerless Performance HCL Tech’s performance clearly defies a market envi-ronment beset with global economic problems. At Rank #6 the company has beaten all odds to register a topline growth of 31%. As per the financial year

followed by the company (July 11-June12), HCL Tech crossed $4 bn in revenue and has net income growth of 47.8% (in INR terms). For investors, the ROE at 26% is the highest in five years. The company’s growth comes partly from its $100 mn clients growing fivefold in two years.

Growth Story HCL Tech, a late entrant into the global services industry, started off with infrastructure management about 10 years back. The service has grown to be a $1 bn plus service line. For years, the other sweet-spot of the company was product engineering and R&D services, which is now a business in excess of $750 mn annu-ally. HCL Tech’s acquisition of Axon gave it the front-row seat in enterprise applica-tion services. Therefore, HCL Tech’s growth story is built on its capability for organic and inorganic growth. In the last financial year, infrastructure services grew by 21.5%, engineering and R&D services by 20.5%, custom application services at 18.6% and enterprise application services by 12.2%. Geographic growth has been encouraging too: Americas, Europe and ROW grow 19.5%, 18.8% and 6.9% respectively.

Blue Chip Wins The company clinched 52 transformational deals with blue chip clients during the year. Some of the key client wins include Astra Zeneca, BD, a glo-bal medical technology company, Great American Insurance Group, Siemens PLM Software, State Street Bank, Statoil, UBM Canon, United Health Group, UPM and Wiltshire Police.

European Ventures HCL Tech continued to spread its wings in Europe and won a major deal from a Fortune 500 company to provide services in 16 European countries. The company also signed agreements with leading names such as Mecom Group, Deutsche Bank, UPM, IKEA and other European companies in deals that spanned across different service lines.

Driving Innovation HCL Tech’s focus on innovation led to the creation of many IPs and solutions. During the year, pharma giant Eli Lilly and HCL opened a Co-Inno-vation Lab in Singapore for developing novel technologies. HCL also launched a pro-gram called MAD LTD (Make A Difference, Lead The Difference) which invited youth across the country to come up with transformational ideas and implement them.

StraightA’sUndeterred by the challenging market conditions, HCL Tech continued on its growth trajectory at an encouraging 31%

6 HCLTECHnoLogiES

CEO: Vineetnayar

www.hcltech.com

Domestic Export


14,111

18,500

29%25% 31%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

10,98395%

95%

94%

5% 5%6%

EnterpriseApplication

Services

Engineering and R&D ServicesCustom Application

Services

InfrastructureServices

BPOServices

Service Offering Mix (Quarter ended) (%)

5%

19%

24%

32%

21%

FinancialServices

ManufacturingTelecome

Retail & CPG

Healthcare

Energy-UtilitiesPublic Sector

Media,Publishing &

Entertainment(MPE)

Others

Revenue by Vertical (Quarter ended) (%)

9%

7%

9%

9%

7%

7%

29%

24%


THEDQ20

The BRIC Play: What worked for IBM outside the US was its aggressive growth market strategies which it has been pursuing for a while. BRIC growth (CY11) was at 18.6% while America’s revenues increased only by

8%. Interestingly, all BRIC countries saw double-digit growth rates. In tandem, the head count also grew as well and estimates suggest that IBM headcount in India during FY12 was around 135,000 (Global 4.5 lakh).

Serving Well: One of biggest revenue earners, GTS, saw good momentum, posted 18.2% market share in infrastructure services and managed to get deals that are short term as well as strategic multi-year contracts with good wins in H2 of FY12. All that had clearly manifested well in creating good revenue consistency (short-term deals) and good sequential traction (long-term deals).

On Cloud 9: Verticals like BFSI did well with some key client wins for its SmartCloud offerings like Sree Charan Souharda Cooperative Bank, Na-wanagar Co-op Bank among others. The CBS adoption in the Co-op banking space augured well and they looked seriously at cloud as well. Other cloud wins include WinHire Technologies, EmployWise, Shriram Transport Com-pany; and IT Infrastructure deals including the one with Jeppiaar Institute of Technology made it a good year. Meanwhile, the strategic outsourcing wins like India Infoline, a 10-year `298 crore IT outsourcing agreement and the `196 crore 10-year deal with Apollo Munich Health Insurance, and a host of ongoing and new IT transformation wins made for good y-o-y growth and also acted as good references.

The X Factor: On the systems side, IBM saw good buoyancy; emerged as #1 in non x-86 Unix servers and in external storage systems with wins like FedBank Financial Services for Power Systems and K Raheja Corp for x86 based eX5 serv-ers. On the Software group (SWG), it became the leader in India in terms of major market share in business integration, collaboration, and systems.

Getting Smart: In Q4 of FY12, the India Software Lab (ISL) got a fillip with the launch of the Smarter Commerce CoE, aimed at offering innovative solutions to automate and accelerate the purchasing, marketing, sales, and customer serv-ice functions to organizations across India, SA, and APAC.

EmergingMarketsPushIBM’s revenues out of emerging markets is growing faster, no wonder it’s betting hard on India

7 iBMinDiA

MD: ShankerAnnaswamy

http://www.ibm.com/in/en/


12,38814,132

15,413

14%3% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

* Export-domestic breakup NA

20112009

2010

Global Revenues 2011 ( In $bn)

97

99

107


THEDQ20

Signed out with a Sigh: In line with the trend, Redington’s perform-ance over FY12 was sharply divided into 2 halves with a sharp drop in traction during the second half. While to a large extent, consumer and

small and medium commercial segment buying went cautious over H2, what played spoilsport was the scarcity of demand from large enterprises including government. Clearly, this impacted its infrastructure related businesses that took a dip during H2 FY12. But thanks to hot tech areas like virtualization, storage, and security, the enterprise IT infrastructure business showed some momentum. Cloud computing got pushed a lot, but Redington feels that it is still at a nascent stage.

Forces @ Play: What ailed the performance of distributors like Redington was the long decision-making times large projects faced over FY12. This in addi-tion to slowing the sequential growth had brought in an element of sluggishness. Moreover, hardware refresh cycles are getting extended for 2 reasons at enterpris-es: One, most of the products come with long shelf lives and are built for future demands and hence their time to obsolescence is getting extended significantly. Two, the slowdown in core sectors had put a cap on spending on tech and hence CIOs are going slow on new IT buying.

What Helped: With this backdrop, what helped Redington sustain relates to the 2 conscious decisions it made few years back that helped it to de-risk from IT dependence. One, it forayed into non-IT distribution few years back and two, its channel working capital infusion program under Easy Access NBFC. While non-IT made 25% during FY12 with Blackberry portfolio seeing impres-sive growth, the digital lifestyle business outstripped expectations—Apple, Xbox demonstrated great momentum. Meanwhile, Easy Access also became a neutral NBFC with identical offerings to partners for purchases made from Redington’s competitors as well.

Beating the Blues: The revitalization of HP’s consumer notebook portfolio in FY12 and the vendor’s revamped GTM strategies brought in sharp dividends. Portfolio additions like—VMware, Hitachi Enterprise Storage Portfolio, Smart Technologies, Polycom, and Microsoft cloud offerings helped it address the hot and emerging tech areas.

AMixedBagRedington leveraged on its traditional strengths and in the end its performance can be called ‘Good’ given the tough H2 FY12

8 REDingToninDiA

President Non IT: EHKasturiRanganPresident IT: PSneogi

www.redingtonindia.com

Domestic Export


7,024

9,274

100%

100%

100%

10,938

7% 32% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Components

Enterprise

Systems

Non-IT

Total Revenues: ` 10,938 crore

25%

17%

8%

15%

10%

11%

14%

Networking

Peripherals

Software

Revenue-wise Break-up (%)


THEDQ20

Downtrend Irrevocable: Declining revenues (11% drop in topline) and restructuring was the order of the year in FY12. Realignment of business-es was the strategic imperative. The distribution business that accounts

for nearly 50% of its revenues still holds lot of promise. The company plans to extend its distribution multi-brand and utilize the muscle (400 offices and pres-ence in 4,000 cities) to increase revenues.

Changing Faces: HCL bid farewell to one of the founders, Ajai Chaudhary. The mantle is now squarely on Harsh Chitale’s shoulders to chart the next course in HCL’s history. Already 70% of the leadership roles have changed. Recently, it roped in Neeraj Jaitley from Wipro to head its enterprise solutions.

Sick Child: HCL Info’s PC business—10% of the overall revenues—was the sick child. The company has decided to spin it off as a separate company.

Pangs of Biz: Also, the systems integration business did not turn out well as the government spending of $1 bn almost stalled. Beset with the shortage of hard disks and the devaluation of the rupee, it failed to deliver a hefty order for laptops worth `700 crore.

Aspiring Growth: HCL is poised to adopt what it calls the Aspire model in order to spark animation and bring rejuvenation in the company which has devel-oped oblivion to ‘growth’. The model focuses on 3 things: Revenue enhancement; margin portfolio; and cost reduction.

Silver Lining: Good news knocked at its door in the form of the lucrative `2,200 crore UIDAI project. Acquisition of new clients in healthcare included Narayana Hrudayalaya where it deployed cloud solutions to improve patient care. Education was another area where it bagged new contracts (`278 crore order from ELCOT to deliver free laptops to students) and also acquired content de-velopment company, Attano, for further reach. Adding to their hopes are a few deals bagged in the financial inclusion domain as it partnered with banks such as Punjab & Sind Bank, Bank of Baroda, etc.

Geo Expansion: In FY12, it was seen bullish on global geo expansion as it entered markets like Singapore, Qatar, Oman, and Saudi. The offerings in these regions include IT solutions in infrastructure, software/applications, security, services, and products.

ToplinePangsWhile transformation efforts are still at work, the company’s attempt to straddle both volume business and value business is yet to yield results

9 HCLinfoSySTEMS

CEO: HarshChitale

www.hclinfosystem.in

Domestic Export


12,13710,754

2%-4% -11%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

11,956

3%

6%1%

97% 94%99%

SI

OfficeAutomation

DigitalEntertainment

TelecomDistributionComputing

Business

Overseas operations

Segment-wise break-up (%)

4%6%

6%

6%

22%

56%


THEDQ20

Economic Downturn: After a slight comeback in FY11, the economy slid back again. The first three quarters dimmed the hopes for a year of growth. Consumer market provided some solace. Q4 was better, but could not wipe

out the effects of the previous three quarters. Government Impact: Factors like inflation, policy paralysis, and delays in

government projects weighed heavily. Government contribution was important as the number of projects had a significant bearing on revenue.

New Lines: Added three product lines in high demand. Western Digital ap-pointed Ingram Micro as a national distributor for its entire range of products in India. Similarly, RIM tied up with Ingram to offer BlackBerry mobility solutions (smartphones, accessories, software and technical support services) to large cor-porate and SMBs. Appointed as distributor partner by Zoho to resell its entire range of products (productivity applications, collaboration applications and busi-ness applications) in India and other Saarc countries such as Afghanistan, Bang-ladesh, Bhutan, Maldives, Nepal, Pakistan, and Sri Lanka.

New Markets: Entered into a strategic alliance with Netmagic to distribute the latter’s managed hosting and cloud services. These services would be focused towards the needs of the SMB market. In order to ride on the navigation boom, entered an alliance with SatNav Technologies to increase the presence of their products. Also, got into surveillance, security, and data capture segments.

Consumer Market: With nearly 40% of its business coming in from the con-sumer segment, there was an increased concentration to build services and capa-bilities around it. Started building a platform to strengthen this business further as there was an increased demand from the partners as well as the end users. Even though the services business contributed 3% to the pie, it had huge impact on profitability.

Re-thinking the Disty Role: The importance of credit facilities and logis-tics support—two important pillars of a national disty’s role—are on the wane. In the next 3-4 years there would be significant changes in this space. These changes would be driven by the distributor’s own desire to remain viable in a competitive market.

ColdandfeverConsumer focus reaped sizable benefits; disty focus continued with new product lines and alliances

10 ingRAMMiCRo

MD: KJaishankar

www.ingrammicro.com

Domestic Export


9,76610,547

35% 8%-5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

7,234

100% 100%100%

Systems

Peripherals & Components

Total Revenue: ` 10,547 crore

Telecom

Enterprise Products

Distribution-wise break-up (%)

12%

35%

40%

13%


THEDQ20

Sun Power: It was the year when Oracle had a good time basking in the rays of the sun. It was clear that Oracle’s key strategy is based on deliv-ering engineered systems. Engineered systems are the best example of

how Oracle married its data management and applications leadership with Sun’s system prowess.

Performance: In sync with the global strategy, Sandeep Mathur, who com-pleted one year as MD India, steered the company forward weathering the market slump successfully and rendering it with healthy growth numbers mainly from 3 business units—database, applications, and storage systems. Nearly 3,500 peo-ple were added to the India headcount (22,000) in May 2012.

The Middleware Path: Oracle’s fourth business unit—Fusion Middleware—did not see a big turnaround as the overall scene in the middleware space was lackluster. Possibly, a lot of buzz around cloud canceled out messages about Fusion. However customer wins like Stockholding Corporation of India, Tata Motors, and Directorate of Commercial Taxes (WB), among others are worthy of a mention.

Ruling the Database Space: In FY12, Oracle continued to be a driving force behind the RDBMS market having clinched as much as 62% market share in India. Thus, it left IBM and Microsoft far back in the race. However its em-phasis throughout was on Exadata engineered systems. The growth for Exadata in India was 3 times higher than last year.

Hard and Fast: Systems business performed well, both the original Sun line-age servers and the new engineered systems. Despite stiff competition from IBM and HP, it boasted of shipping thousands of mid-range SPARC T4 servers with Oracle Solaris and won back a number of old customers that had probably joined hands with IBM. Buoyed thus, it renewed its thrust to push the hardware sales. Sparc T4 buyers in India include Bajaj Electricals, CrimsonLogic India, J&K government, etc.

Vertical Limit: Generating a viable interest in customers, Oracle also found favorites in most verticals for PeopleSoft and Siebel applications. Interestingly, the company doubled its business from non-metros. While CRM drew interest from customer-intensive organizations, BI grew even faster with the hype around big data.

EngineeringSuccessFrom general purpose to application-specific systems, Oracle is attempting to redefine the systems market. Its leadership in databases and applications market continues

11 OrAclEInDIA

MD: SandeepMathur

www.oracle.com/in

Domestic Export


7,934

9,208

26%6% 16%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

6,321

100% 100%100%

AmericasAsia Pacific

Europe, Middle East & Africa

Geographical Break-up 2012 (%)

16

32

52


THEDQ20

The Bigger World: Cisco asserts that its impact and influence on the in-dustry is far beyond its product revenues. The argument is valid. For every 7 dollars of Cisco’s products sold, it generates 5 dollars of services demand

which can be potentially addressed by Cisco and its partner ecosystem. That’s nearly a 70% attach rate for services and very few product vendors in the industry can claim such a multiplier effect.

The Rescue Factor: For years, Cisco was the routing and switching company. Collaboration and communication were the new markets that got developed in the past 5 years. 2012 helped to prop up the company’s business when the old markets failed and new markets showed the path to growth.

High Points: Growth occured in the commercial markets of tier-2 and -3 cit-ies. BFSI and ITS segments continued to accelerate. Advisory services were in demand. Data center and virtualization saw great traction. Cable digitization and video based collaboration went well for Cisco. Increased its partner presence from 1,200 to more than 2,500. Entered into a national partnership with HCL Infosys-tems for Cisco WebEx. With Aavishkar, it aims to promote technology-enabled inclusive growth in the area of social entrepreneurship.

Low Points: Public sector, manufacturing, and retail markets were chal-lenged. Routing and switching were flat. Security is a growing market but compe-tition is very fragmented.

Customer Deals: FY12 witnessed addition of major customers like Essar Group, Gujarat Telelinks, Fastway, UBI, Mantri Developers, etc. It is also associated with the $90 bn infrastructure project along with the Delhi Mumbai Industrial Corridor Devel-opment Company to develop an ICT master plan for 2 pilot cities—Dholera in Gujarat and Shendra in Maharashtra. Will deploy next-gen digital set-top boxes for GTPL across Gujarat, WB, Maharashtra, and Jharkhand. Chosen by Fastway Transmissions in its move to deploy more than 2 mn next-gen digital set-top boxes in Punjab, Harya-na, and HP. Announced the launch of Cisco healthcare solution pilot program that will enable to provide remote healthcare services in Chitradurga district (Karnataka).

Innovating Future: In order to face the competitive market, Cisco is adopting the innovation route. Its innovations include BE 3000 (new UC solution for small and mid-sized businesses), ASR 901Router (received Nasscom Innovation Award 2012 in the New Technology Advancement Category).

ThenewnetworkCisco’s reinvention at the edges symbolizes the new network

12 cIScOSySTEMSInDIA

President & Country Manager: nareshWadhwa

www.cisco.com

Domestic Export


8,1578,891

35%0% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

6,05714%

14%

11%

86% 86%89%

Enterprise

Public Sector

Service Provider

Commercial

Services

Segment-wise break-up (%)

15%

15%

20%

20%

30%

Core Business (routers,switches,security,mobility)

Collaboration

Data center/Virtualization

Service Providers


15%

15%

15%

55%


THEDQ20

Growing Clout: Dell is increasingly taking the route IBM and HP did a few years back. Having successfully morphed into an IT services, BPO, systems, storage and peripherals player, Dell, over FY12, invested its

energies on growing its services business and it did with an aggressive focused vertical approach. In infrastructure services, it signed on several new custom-ers across verticals. Clearly its services play has significantly changed since it acquired Perot Systems.

Epicenter India: India is the global headquarters for the Dell services, ap-plications, and BPO business. Dell has a strong BPO portfolio in healthcare and insurance. Dell says it is one of the largest providers of platform based BPO services for the life insurance industry in the US. In the healthcare segment, it is well-positioned on hospital revenue cycle management.

Verticals: The strategy over the last year revolved around offerings for a com-bination of verticals and horizontals. Here, it took a conscious attempt to leverage its traditional strengths in areas like healthcare where it has significant presence. Apart from that, Dell attempted to deepen its mandates in BFSI, manufacturing, retail, and transportation.

Sweetspot: The public and large enterprise space is clearly Dell’s sweetspot. During FY12 it optimized its entire portfolio for future workloads. Launches like the 12th generation blade and rack and PowerEdge servers went well with the market for enterprise IT infrastructure.

Growing Leadership: On the server side in Q4 CY11, Dell took the leader-ship position by factory revenues in the India x86 server markets with a growth of 44% compared to Q4 2010. Clearly over the last 18 months, Dell aggressively focused on the server and storage markets with an aim to penetrate deeply into the mid to large enterprise space.

On the PC side, Dell has a market share of close to 17% in both desktops, notebooks put together, and it adopted a combination of GTM strategies. For its consumer notebooks, it leveraged the social media and for the Vostro series aimed at SMBs, Dell tried to penetrate more on tier-2 and tier-3 cities.

AllLinedUpandFiringContinued momentum on its services further evolved Dell’s stature in India as a diversified IT solutions company

13 DELLInDIA

Chairman: SureshVaswani

www.dell.com/in

Domestic Export


5,709

7,666

16%

8%

20%

84%92% 80%

8,662

78% 34% 13%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Government

Consumer

LargeEnterprise

SMB


15%

8%

32%

45%


THEDQ20

Growth: SAP India’s growth this year was the best amongst all geos. New license revenues rained handsome. Market headwinds seemed to have had no impact whatsoever; SAP was able to leverage its application suite

(ERP, CRM, BI, SCM) through innovative options. The company boasts of a near triple-digit growth in the new license revenue with major contributions coming in from public sector, oil & machinery, and utilities. Also revenues from professional services added to the growth rapidly. For the 3rd consecutive year, SAP sustained a growth above 30%.

India: SAP India’s customer roster grew to 4,900 names in FY12. Headcount rose to 5,555 with direct presence in 8 Indian cities. Through its SAP Education in India, it claims to have trained over 50,000 consultants in a decade. Also, it invests about 14% of its revenues on R&D Lab in India that houses 4,200 engi-neers.

Market Leadership: It continues to be the market leader in the Indian ERP market with 47.20% market share as per analyst reports. ERP accounts for more than 60% of its overall business. Equally it stays in the competition grabbing a healthy market share in the CRM (12.37%), BI (27%), and SCM (36%) space. Contributing to the growth were also SME customers (3,850) like SH Kelkar & Co, Page Industries, iSAT Network Engineers, Parag Milk Foods, Hindustan Sani-tary Ware, Varun Beverages, Jeans Kit, etc.

Cloud: Swelling its cloud portfolio, it made quite a few acquisitions global-ly—SuccessFactors and Ariba. It bought SuccessFactors (a SaaS performance and talent management vendor) for $3.3 bn (10 times more than its revenues) whereas it acquired Ariba (a cloud based buyer-seller collaboration network) for $4.3 bn.

Heard of HANA? HANA (High Performance Analytic Appliance) has be-come a famous word in technology. This year SAP registered notable customer wins for HANA software—a data source agnostic in-memory appliance combin-ing SAP software components optimized on partner hardware. Usha, Essar, and Asian Paints deployed HANA. SAP also leveraged Sybase to augment its presence in the enterprise mobility space. The company also acquired new customers for data warehousing.

BeatingtheHeadwindsMarquee and motley customers place their bets on SAP and its new technologies

14 SAPInDIA

MD: PeterGartenberg

www.sap.com/in

Domestic Export


3,924

5,146

15%

20%

16%

85%80% 84%

6,866

36% 31% 33%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Global Revenues ($ bn)India Revenues %

18

18

15

5%5% 8%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


THEDQ20

When it Doesn’t Compute: Intel had a tough time in sustaining its growth because of domestic and international factors like inflation, slow demand for PCs (mainly assembled), and the slump in the global

market. In FY12, it merely inched up 5% as the overall PC market, where it en-joys a near monopoly, was down.

Passing the Baton: In December 2011, Intel promoted Debjani Ghosh to managing director’s role in India in place of R Sivakumar. The move holds signifi-cance, given the mass exodus of senior people from Intel and a generally restive employee base.

Ultra Thought: While it gets 60% of its revenues from the enterprise market, uncertainty in demand costs the company dearly. So Ivy Bridge has clearly been the buzzword for bringing an all new range of ultrabooks which hit the markets in FY12. Vendors like Lenovo, Acer, Dell, HP, etc, have launched an array of ultra-books. Due to its high price-point, ultrabooks are not exactly a hot segment.

Smartphones, At Last: All said and done, Intel began altogether a new jour-ney with Lava Xolo X900 smartphone powered by Intel Atom Z2460 mobile chip and expects to steal a bigger chunk from Arm Inc’s pie over a period of time.

Cloud Push: Enhanced focus on cloud opportunity in the virtualized data center environment was also apparent during ‘The Cloud Summit 2011’ hosted by Intel India in Mumbai. The industry’s growing interest in cloud has made In-tel interested in tapping the opportunities in the virtualized/dynamic data center space.

Cheering the Channel: Intel accelerated its footprint in the tier-3 and -4 regions. With about 6,000 active channel partners, it expanded its reach in over 700 cities. However it is keen to rope in more partners for All-in-One PCs which have witnessed an uptrend with 50,000 systems being shipped per quarter.

Expectations Galore: However Intel was expecting a double-digit growth in FY12 in the light of improved economic conditions and broadband penetration in India. Desperate to clinch a share in the mobile space, it bets big on the tablet and smartphone space on future growth. But its ride on the smartphone looks bumpy, since the smartphone biggies like Samsung, Nokia, or RIM seem less impressed with its foray with XOLO.

InaSpotThe odds are really stacked up against Intel. It needs to pursue a few new, high growth markets

15 InTElInDIA

MD, South Asia:DebjaniGosh

www.intel.com

Domestic Export


5,160

6,108

8%

9%

9%

92%91% 91%

6,406

10% 18% 5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


46

54

38

3%3% 2%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


THEDQ20

Holding Strong: As Mahindra Satyam completed its 3-year deadline after Tech Mahindra’s purchase of Satyam Computers, efforts to regain its lost position continued in full swing. The company delivered above industry

level growth of 24% over the last financial year with consolidated revenues at Rs 6,396 crore. Net Profits were at Rs 1,306 crore, as compared to a loss of Rs 147 crore in the previous year.

Mega Merger: The merger with Tech Mahindra (TechM) to be completed this year will create a diversified portfolio in terms of geographical reach and rev-enues mix (Americas will contribute 42%, Europe 35%, and Emerging Markets 23% to the overall revenue). The combined entity would become the 5th largest IT company in the country in terms of market cap.

Adding On: The company continued with a slew of M&As to further strength-en its market position. The acquisition of BPO firm vCustomer for $27mn marks the entry of Mahindra Satyam’s BPO operations into verticals such as retail and consumer technology. The company also announced plans to acquire stake in Dion Global Solutions, besides other tie-ups with MasterCard, Roche Products, etc.

Game Changers: Apart from consolidating its business position, the com-pany has also been taking initiatives to instill confidence among its employees. For instance, Game Changers club was created to recognize fast track employees and bring about parity in terms of compensation and incentives.

Expanding Horizons: Mahindra Satyam’s focus on expanding business in the Asia Pacific and Middle East region was clearly visible as the company re-cently extended its partnership with Alfresco from APAC to Middle East region. The company also plans to leverage the increasing demand in online retail, me-dia, and entertainment sectors in this region.

Leveraging Opportunities: The company was selected by a large Middle East Government organization for its infrastructure managed services. It is one of the largest IMS deals in Middle East region for Mahindra Satyam. The company also plans to invest $240 mn in next 3 years in research and development in Asia Pacific region.

BouncingBackThe company continued its growth trajectory by announcing the big merger with Tech Mahindra

16 MAHInDrASATyAM

CEO: CPGurnani

www.mahindrasatyam.com

Domestic Export


100%100%

5,145

6,396

-1% 24%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Manufacturing

BFSI

Healthcare & Life Sciences

Vertical-wise Revenue break-up (%)

7%

19%

11%

11%

21%

32%

Technology, Media & Entertainment

Retail, T&L

Others

Americas

ROW

Geography-wise Revenue break-up (%)

25%

24%

51%

Europe


THEDQ20

Smart Boy: While FY12 was a year full of challenges in the PC and monitor space, Samsung rode high on its smartphone and tablet business. Knocking Nokia in the smartphone race, it clinched the #1 smartphone

vendor title due to a variety of innovative models (Galaxy range) in the market. As per an estimate, Samsung is selling around 40,000 Galaxy Notes every month, which means half-a-million phones a year.

Tablets Play: Samsung also stole the tablet pie having garnered as much as `1,108 crore alone by selling them in the consumer and business market. It leads the space flooded by rivals such as Apple, RIM, Micromax, HCL, and innumer-able others. While Samsung and Apple are serious rivals in the space, Samsung is upbeat with a considerable lead.

More Pain, Little Gain: The painful one was the PC business where it could not reach out to more masses and fell short of achieving the targeted 12% market share in the PC business. This was despite the company rolling out a variety of new models including the ultrabooks. While the company claims 8% market share in the PC space for its 30 NotePC models, it was seen struggling to sell its ultrabooks. Similarly, the travails in the monitor space were inextricably linked to the assembled PC market where consumers were seen giving a miss throughout the year. However it retains the #2 title in the monitor space after LG.

Laser Warps: Samsung claims the 4th spot in the printing market ruled ma-jorly by HP (50%), Canon (21.8%), and Epson (9.8%), respectively. The market had a tardy growth which impacted adoption for its printers. As per the industry estimates, its printer business grew merely 5%. The company was not seen push-ing any new product this year. It faces a significant challenge from the emerging players like Ricoh and Dell in the space.

Laying the Road: The company is poised to take its PC business ahead with a targeted market share of 12% this year. Also to ensure further reach, it pitched its online store—samsungindiaestore.com—being managed by its na-tional distributor Savex Computers to sell products across 5 categories: Mobile, tablets, laptops, netbooks, and accessories.

AGalaxytoWatchSamsung’s leadership in smartphones and tablets brings it back into the Top 20 ranks

17 SAmSUnG

Country Head (Mobile & IT Biz): RanjitYadav

www.samsung.com/in

Domestic Export


1,6642,208

100%100% 100%

5,942

29% 33% 149%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Smartphones

Tablets

Monitors

Others

Revenue Breakup 2011 -12 (%)

19%

9%

19%

53%

Bridging the gapbetween IT investment and critical business results

MIIM™

A cornerstone of any business is an IT network that operates efficiently, reliably, and one that delivers powerful information to drive decision making on demand. With today’s streamlined operating budgets network managers and IT teams must operate with fewer resources, yet provide networks with greater speed and resolve network issues quicker.

Now by taking control of the most extensive IT asset - the physical layer infrastructure - businesses can know more about network status and connected devices, resolve issues quicker, and provide a more robust and secure network to users and the business than ever before.

MIIM™ Advanced Physical Layer Management solution enables IT investment to improve results through increased productivity, quality information, reduced down time, and generate a healthier organisation.

MIIM™ is the bridge between network investments and providing measurable improvements to the wider organisation.

Unlock the potential in your network.

For over 30 years Molex Premise Networks has manufactured comprehensive copper and fibre optic cabling systems for the transmission of voice, data and video imaging signals.

Through our new and innovative technologies, we now offer solutions that deliver unprecedented productivity gains, process enhancements and incremental value to all businesses in their infrastructure deployment and management.

For further information visit our website or contact us directly on +91 9004091665

www.molexpn.com

FPC DQ Aug 2012 MIIM v2.indd 1 7/17/2012 4:04:41 PM


THEDQ20

The Dark Knight Rises: Surpassing street expectations which had pre-dicted the flailing telecom sector to negatively impact Tech Mahindra’s financials, the company posted a growth of 7% in revenues and a 70%

increase in profit which stood at Rs 1,095.4 crore in FY12 despite 98% of its revenues coming from the telecom sector.

Adding to the Kitty: TechM added several global clients to its portfolio including a multi-year, multi-million dollar deal with a tier-1 operator in North America and a multi-year deal with a European telco. In India, TechM and MSat signed a MoU with Indian Statistical Institute (ISI) for collaboration in analytics for the telecom vertical. The company’s other major clients include Motorola and AT&T.

‘BT’ing Retreat: British Telecom’s contribution to the company revenues, which was 40% in 2011, slid down to 35% in FY12 and is expected to further reduce to 17% following the TechM–MSat merger. Non-BT business for TechM is expected to grow at a CAGR of 3% in FY13.

Fighting the Big Chill: Revenues are under pressure due to the spending freeze in telecom; BT re-tendering bulk of its business at lower price points; large accounts in emerging geographies closing down due to regulatory interven-tion; and employee cost pressure coupled with lower volume growth. TechM will have to focus on diversifying into other service domains and outsourcing from cheaper locations like the Philippines to continue its upward trend.

New Revenue Opportunities: The company invested in LTE (lab in Noida), M2M (lab in Pune), cloud (lab in Pune and Hyderabad), and customer experience center in Dallas. TechM is focusing on its BPO and Infrastructure Management business. The company also signed a deal with Bahrain based ISP, Menatelecom and collaborated with Red Knee to launch ‘telco-in-a-box’ solution.

(E)merging Entity: The much awaited merger with MSat was announced in March 2012, which will result in the creation of a new offshore services company with approximately $2.4 bn in revenues, a 75,000+ strong workforce, and 350+ active clients. The merger is expected to be complete by the end of 2012.

FightingtheOdds

Lower dependence on BT and merger with MSat will diversify client portfolio and business offerings

18 TEcHMAHinDrA

VC, MD, and CEO: Vineetnayyar

www.techmahindra.com


5,1405,490

11%4% 7%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

4,625


Americas

Europe

RoW

Geography-wise break-up (%)

22%

45%

33%


THEDQ20

All Cloud: It was an year of ebb and swell in the market that directly influ-enced Microsoft’s strategy. Affected badly by the Thai floods, Microsoft’s Windows 7 adoption rate was near flat in India, especially in the B2B

space. But it was able to gauge the market sentiment and pitch its cloud offerings to grow at 15% overall.

In FY12, cloud story had an audible buzz since it claimed lead for various of-ferings including Office 365 which, Microsoft says, grew 4 times faster than the previous year. Microsoft claims that it has more than 3,000 cloud customers in India, out of which 70% are SMBs for Dynamics and Azure platform. Microsoft, which played its trump card through Azure nearly 2 years ago, stepped up on the accelerator as it claimed to have achieved a landmark of 10,000 applications on the platform. All in all, Azure boasts of over 2,000 paid customers with develop-ers and ISVs.

Customers: Highlights of the years were customer wins like AICTE, Delhi Public School, Essar Group, Bank of India, Wipro, Mindtree, iNube, L&T Info-tech, Fabindia, and Essar Oil, among others. Microsoft also had a good traction from government business.

Mobiles and Devices: But the journey at the mobile and tablet front seemed far from starting point even, since the vendors like Nokia, Acer, etc, who rendered their support through Windows powered smartphone and tablets, failed to create buzz. Much depends now on ‘Microsoft Surface’ tablet, announced recently and the Windows 8 OS. It did more hardware than it used to, with products including Microsoft Xbox, Xbox Live, Kinect, and consumer hardware including keyboards, mice, headsets, and webcams. It claimed a healthy growth with being a strong competitor for Sony playstation with Xbox.

Leadership: At the helm of growth were top leaders, Bhaskar Pramanik (chair-man) and Sanket Akerkar (MD, sales and marketing), who having completed a year in their new roles, drove Microsoft’s strategy and executed well. The future outlook seems bright because of the major launches lined up this year. Microsoft would be unveiling Windows 8 in October, 2012 and has offered a bonanza to Windows 7 users who will be able to upgrade to Windows 8 in just `630.

LoudcloudCloud, SMB, government, database, applications, and gaming insured Microsoft against the vapid response to Windows 7

19 MicrOSOFTinDiA

Chairman: BhaskarPramanik

www.microsoft.com

Domestic Export


3,910

4,711

8%

5%

9%

92%95% 91%

5,417

16% 21% 15%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


69

73

60

1%1% 2%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


THEDQ20

Inorganic Cheers: In FY12, iGATE leapt into the top 20 IT companies in India mainly. And, it has broken into the DQ Top20 league post–Patni inte-gration. Not to be deceived by integrated numbers, the organic growth was

confined to single digit only which means the slow market had its impact on the company too.

Patni Walks into the Sunset: In addition, there is no more Patni now. Murthy decided to do away with the Indian name to make convenient for custom-ers and investors to pronounce the name—Patni was one of the oldest Indian IT companies where Infosys founder Narayana Murthy had also worked. Also during this period, the management applied for stock market delisting in India to integrate the company completely with iGATE. With the integration in place, iGate claimed to have made significant savings in terms of costs, to the tune of $32 mn approx.

Dollar Gains and Pains: Being a company into exports, iGATE was also the beneficiary of rupee depreciation contributing as much as 3% on the com-pany’s profitability in the 3rd and 4th quarters. But it is equally worried about the rupee downtrend for future growth. The impact was also visible on its chase to be a $1 bn company.

Market Pangs: Due to a slump in the Eurozone, it is cautious to sign new customers in that part. Equally regulatory pressures on its customers exerted a bad impact on the company. Adding to this, visa prices (50% higher) has affected a lot of its projects. It had direct impact on its revenues which fell in the last quarter forcing it to not renew contracts with about 44 of its customers.

When Investments Meet Ambitions: Despite the challenges, iGATE did not refrain from investing in operations. In Bengaluru, it opened up a new facility with an investment of $15 mn. A large capital outlay of $120 mn will be spent on building a residential training facility in Pune along with a 5,000-member capacity delivery center, campus expansion in Mumbai, and another extra phase in Bengaluru.

While the market outlook is bleak, it weighs heavy on banking, insurance, healthcare, manufacturing and retail sectors for the current year.

EnteringtheBigLeagueThe Patni integration has helped iGATE transform into a dark horse

20 iGATE

CEO: PhaneeshMurthy

www.igate.com

Domestic Export


1,223

4,824

23%1% 294%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

993

99%

99%

99%1% 1%1%

AmericasEMEA

APAC

Region-wise Break-up of Export Revenue (In %)

5%

14%

81%


THE DQ 200

The DQ 5021 APC by Schneider Electric India

22 MphasiS

23 Lenovo India

24 Capgemini India

25 Acer India

26 Savex Computers

27 Aricent Group

28 CSC India

29 Syntel

30 Tulip Telecom

31 Glodyne Technoserve

32 Zylog Systems

33 Sony India

34 Polaris Financial Technology

35 Mindtree Consulting

36 Texas Instruments

37 Spanco

38 Rolta India

39 Zensar Technologies

40 EMC India

41 RP Infosystems

42 3i Infotech

43 Genpact

44 Tata Technologies

45 Core Education & Technologies

46 Canon India

47 Compuage India

48 NIIT Technologies

49 Sonata Software

50 Infotech Enterprises

RANK Company RANK Company


THEDQ50


3,920

4,498 4,561

19% 15% 1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Domestic Export


100%

100%

100%

2,260

3,990

4,790

77% 20% -1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

ContinuingWoes

22

Declining revenues of parent company HP have hit MphasiS hard and the company has been reporting a sluggish performance for the last 8 quarters. HP shareholding is 60.5% and its contribution to the revenue, as a customer, is around 30%.

Slow rate of client acquisitions and channel sales have further made it difficult to improve the topline. MphasiS acquired Minneapolis based Wyde Corp in an all cash deal in 2011, reinforcing focus on the insurance vertical while expanding its footprint in the US, Canada, and Europe.

It also opened a near shore center in Canada to service North American clients in the banking and capital markets. The company is actively scouting for acquisitions in the banking and capital market sectors in the range of $100-300 mn.

MpHASiS

CEO: GaneshAyyar

www.mphasis.com HiGHliGHTS

Opened contact centers in Bhubaneswar and MangaloreFormed partnerships with Eurobase Insurance Solutions and Siemens PLM SoftwarePlan to reduce hiring, which was around 1,700 last year

•••

inorganicmeetsOrganic

21

APC by Schneider Electric registered a growth of over 20% in FY12 driven by the solutions business and services. With the acquisition of APW President in January 2011, it strengthened the racks & enclosures and cooling portfolio and is now a one-

stop solutions provider for data center physical in-frastructure (DCPI) solutions. Also the acquisition of 74% of Luminous in May 2011 put the company in the forefront for inverters and secured the power domain. The growth was also propelled by its In-dia 4 India strategy (I4I) through its 13 manufac-turing facilities, of which 5 are solely dedicated to IT products.

The company increased its presence in 400 cities through retailers and resellers with its more than 1,500 outlets pan India, of which 60% exist in urban areas.ApCBySCHnEiDEr

ElECTriCinDiA

Country GM: SrinivasChebbi

www.schneider-electric.co.in

HiGHliGHTSEngaged 6,000+ channel partners across the country with an increased penetration in B & C class citiesGrew width of the reseller base by 37%

•

•

Delta Prepares PartnersWith Competitive Power

The power behind competitiveness

Wide range of highly efficient and reliable UPS up to 4000kVA

Delta UPS - Agilon Family Under 1kVA - 1-Phase line-interactive UPS

Delta UPS - Amplon Family Up to 11kVA - 3-Phase ON-line

Delta UPS - Ultron Family Up to 4000kVA - 3-Phase On-line

Delta UPS-Modulon Family Upto 480KVA -3-Phase On-line

Dealership enquiry solicited

[email protected]


THEDQ50

RidingonInnovation

23

Although hit by global hitches, Lenovo managed to secure supplies on the back of good rela-tions with vendors, quick hedging, and advancing money. The company made around 150 new clients last year and has gained 5% market share in the enterprise segment. Its overall

market share also grew by 3%. Lenovo has opened 600 stores extending to almost 500+ cities in India. Lenovo’s market share in consumer and REL seg-ment stood at 10% and 30%, respectively. Although it gained 1% in the SMB sector, its market share here slumped by 20% as compared to last year.

Government being an important stakeholder, this year it brought some deals including a contract with the Tamil Nadu government for 3.65 lakh lap-tops; Maharashtra government for linking almost 28,000 villages through an e-governance project; and a deal with BEL on the National Population Register. The company has made no acquisitions nor opened any new facility last year.

LEnovoInDIA

Managing Director: AmarBabu

www.lenovo.com/in

HIgHLIgHTSLenovo T410S awarded fastest selling laptop at the FIEO Telecom technology Awards 2011Won 25+ Innovation awards in Consumer Electronics Show in Las Vegas in 2011

•

•

Domestic Export


100% 100%100%

2,396

3,566

4,152

49%NA 16%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


98% 98% 95%

2% 2% 5%

2,448

3,140

3,830

28%7% 22%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

viveLaIndia

24

There is renewed focus from the headquarters to make Capgemini India from more than just a delivery center for IT and BPO to one where many other global functions and continuous innovation is engineered. Capgemini has been hiring loads of sales

and business development professionals in India in a bid to prove the efficacy of the offshore sales model.

Capgemini started its India operations in 2008 focusing on the public sector. It has now got 80 clients in the country.

It has been creating many distinctions in its people practices. It is expanding in tier-3 cities like Salem and Trichy, especially for BPO. The company has been hiring many senior level pro-fessionals who handle global roles out of India. It also hosts 200 graduate recruits from US for a 6-month period to give them a global exposure.

CApgEmInIInDIA

CEO: ArunaJayanthi

www.in.capgemini.com

HIgHLIgHTSIn January, the company set up a mobility apps factory in India•


THEDQ50

Domestic Export


100% 100%100%

2,749

3,421 3,591

24%38% 5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

1,166

1,916

2,972

64%39% 55%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

GoingGetsTough

25

For vendors like Acer, FY12 has been a challenging year. The strategy was to sustain the revenues and that’s what Acer did, but for the first time in the last 3 years, the company’s growth slipped to single digit. That sums up how difficult

FY12 was for Acer.New product launches like Acer’s Ultrabook

in H2 did help in elevating its bar with first-time products. But still, it was not business as usual.

What hurt companies like Acer most was the long decision making cycles that slowed down the overall growth in H2. For government projects too, decision making was much long-er as compared to the last year and acted as a dampener. But still, Acer did manage to get good mandates from the government and BFSI in ad-dition to education, telecom, and IT verticals.

AcErInDIA

MD: WSMukund

www.acer.co.in

HIGHlIGHTSNotebook share slips to #4 with Lenovo upping its ante on governmentFirst vendor to launch ultrabook in India

••

TheHPAdvantage

26

HP again ruled the roost for Savex as it drove the revenues and improved its stand. During FY12, 3 growth drivers—Samsung (mobiles and smartphones grew about 90%), HP Networking (new addition), and HP Servers and Storage (100%)—pulled

the revenue margins. HP and Samsung notched up the top slots contributing about 60% to revenues; others included Microsoft, Logitech, and Acer.

Q3 witnessed a dip in revenues (25%) ow-ing to the devaluation of the rupee and scarcity of hard disc drives post the Thailand floods. Q2 (28%) and Q4 (28%) nullified the effects felt in Q3 though. The Northern region contributed the highest (36%) to revenues. Savex also expanded its geographical reach to 72 points of presence across India (43 branch offices with warehouses and 29 sales offices).SAvEx

coMPUTErS

MD: AnilJaggasia

www.savex.org

HIGHlIGHTSIdentified as a national distributor among 11 companies by CIITA for ND policyAppointed by eScan as its ND exclusively for eScan anti-virus 4

••


THEDQ50

Domestic Export


100%

100%

100%

2,303

2,6882,928

16%20% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

2,018

2,361

2,833

17%-5% 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

SidesteppingtheGlitches

27

The company reorganized itself as the Aricent Group extended into the domains of prod-uct engineering services, carrier services and solutions business, as well as frog’s de-sign business. Focused on branding and positioning, it felt the heat of global hitches

affecting its outsourcing business. Last year growth fell short of expectations after nearly 20% CAGR over the last 4 years. Performance picked up during the second half of the fiscal after a bad H1. Apart from telecom as a vertical, it is planning to address the future needs of industries such as healthcare, energy, retail, and media through innovation. It added 69 new accounts last year as well as retained the wins with existing clients. It was also certified as ‘Excellence in Service Operations’ by Technology Services Industry Organization (TSIA).

Major appointments were that of Robert N Fre-richs as executive chairman. It also plans to hire 300 more employees this fiscal.

AricEnT

CEO: Sudipnandy

www.aricent.comHiGHliGHTS

Appoints Mick Lopez as chief financial officerIntelligent Switching Solution (ISS) received 2011 Mobility Tech Zone Wireless Backhaul Distinction Award

••

MarchingAhead

28

Although foreign currency gains would have improved on the back of currency rate movement primarily between the US dollar and Indian rupee, growth however, is much at the same pace. A significant portion of the company’s application outsourc-

ing and software development activities has been shifted to India and it has further plans to expand its presence.

With the acquisitions of AppLabs and iSOFT, the Indian workforce count has reached over 24,000. The other acquisitions of the company include Maricom Systems Inc and VIXIA Consul-toria e Tecnologia Ltda. The company has gained over 30% increase in terms of new businesses that it got this year.

It has booked contracts worth $19 bn this year including a big one from Salesforce.com. The new facility opened in Indore has taken the tally in In-dia to 18.

cScinDiA

President & MD India: BrianJManning

www.csc.com

HiGHliGHTSRanked #14 in Nasscom Top 20 IT-BPO Employers in India FY11Winner of the DSCI Excellence award 2011 for raising security awareness

••


THEDQ50


1,712

2,178

2,726

27%9% 25%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

* Domestic-export breakup NA

Domestic Export


100% 100%100%

1,966

2,351

2,705

20%22% 15%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

customerisKing

29

Syntel’s philosophy of customer for life, client-centric approach, and vertical and operational expertise has enabled the company to maintain strong growth. Though FY12 witnessed growth across all verticals, insurance was the only ex-

ception to it.Owing to global recession issues, impact was

felt on the banking segment which resulted in cost reduction measures to achieve operational benefits. FY12 was witness to addition of 9 new clients.

Even though North America remained the major revenue contributor (90%), a lot of trac-tion and investment is being made in this regard from Europe. In a move to attract good talent, Syntel signed a deal with Monster College (a pan-India online campus hiring initiative by Monster India).

SynTElinDiA

CEO and president: Prashantranade

www.syntelinc.com

HiGHliGHTSSigned implementation partnership with Pyxis MobileRanked 32 on the 2011 list (FinTech 100) by American Banker, Bank Technology News, and IDC Financial Insights

••

Ofchangeandrevival

30

It was a year of change in management and strategy for Tulip. After a change of CEO last fiscal, Tulip brought a new COO and CFO on board. Registered NTT, IBM, and HP as major customers for its data center in Bengaluru which is the world’s 3rd largest center.Frost & Sullivan ranked Tulip as the largest In-

dian data connectivity provider with market share of 30.6%. Business strategy was revived, adopt-ing a vertical approach, and streamlining business into enterprise, managed and government serv-ices. Managed services contributed over 30% of order inflow. It launched digital video surveillance solutions on cloud

Bagged multi-year orders from the government valued at over `150 crore and became facility management provider for the science and technol-ogy body of the government of India which is ex-pected to fetch over `425 crore in 5 years for the 2 empaneled companies.

TUliPTElEcOM

CMD: colHSBedi

www.tulip.net

HiGHliGHTSTeamed with Polycom to offer high-definition managed videoconferencing solutions in IndiaAppointed Dilip Naik as COO; Rahul Ahuja as CFODivested its 13% equity stake in Qualcomm BWA venture to Bharti airtel

•••


THEDQ50

Domestic Export


100%

100%

100%721

1,751

2,652

143%44% 51%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


980

1,916

2,272

96%31% 19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

leveragingPublic-PrivatePartnership

31

Glodyne saw good growth, organically and inorganically, as revenues soared to ̀ 2,652 crore. It’s also one of the fastest growing Indian IT companies, with its portfolio swelling due to a number of government projects. The net profit accumulated was

15% higher than last year. After the acquisition of US based DecisionOne

and Comat Technologies, Glodyne expanded its management team and appointed Surjeet Singh as president incharge of international business. Co-mat’s strong presence in the government sector is expected to help Glodyne strengthen its portfolio.

Glodyne continued to work on large technol-ogy-led social initiatives in the areas of MN-REGS, financial inclusion, empowerment of the unorganized workforce, etc, in different states. It also entered into a public-private partnership with Government of Maharashtra’s labor department to implement the labor management system.

GlODynETEcHnOSErvE

CEO: AnnandSarnaaik

www.glodynetechnoserve.in

HiGHliGHTSAwarded as winner in the ‘Best Employer Brand—Talent Management’ and in the ‘Continuous Innovation at HR Strategy’ categories at ‘Asia’s Best Employer Brand Award 2011’ in SingaporeAcquired Comat Technologies

•

•

UpwardSwing

32

The company has put up a consistent performance y-o-y, thanks to its products and solutions approach that gives bigger headroom as against pure services driven play. A 19% topline and 41% increase in profits look impressive. Analysts aver that what

had favored Zylog to post good performance was its lesser time-to-market cycles that enable it to bring products faster to the market.

For instance, its solutions on complete soft-ware development life cycle cut across new product development to re-engineering. This approach clearly gives an IP-driven linearity in addition to the typical services based non-lin-earity as well.

Meanwhile on its Wi-Fi business, it grew well over FY12 and has ambitious plans to invest around `80 crore to further boost its revenues here.

ZylOGSySTEMS

CEO:Sudarshanvenkatraman

www.zylog.co.in

HiGHliGHTSGood traction on e-governance spaceAggressive geo-expansion plans made in Q4

••


THEDQ50

Domestic Export


100% 100%100%

944

1,504

2,210

59% 15% 47%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


1,3491,586

88% 87%90%

12% 13%10%

2,052

-2% 17% 29%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

vAiO’sWowMoment

33

Sony India’s growth was propelled by the VAIO business which amassed about `1,260 crore through the sale of 5 lakh units in India. Owing to this, VAIO be-came the fastest growing laptop brand in India with 100% growth rate vis-à-vis

the industry average of 25%. The company added a few new products with

competitive pricing—VAIO E14A, VAIO T (ul-trabook range), VAIO Z, etc. The company con-tinued to lead in the digicam space with close to 35% marketshare. Its CyberShot business con-tributed 15% to overall business in FY12.

Also, the company has a strong direct pres-ence in the market with 4,000 outlets which it plans to take to 4,500. It opened 15 exclusive VAIO Flagship stores in FY12 taking the total number to 50.SOny

inDiA

MD: KenichiroHibi

www.sony.co.in

HiGHliGHTSWants to take VAIO contributions to 25% of overall sales of Sony India by FY12VAIO emerged as the market leader in the consumer notebook market (20% market share in the Q3 FY11), as per IDC

••

cashinginoniP

34

Years of developing products and leveraging with services has given Polaris both non-linear and linear depth, as well as a strong IP orientation. Since 2011, product rev-enues from its intellect suite has crossed $100 mn and growing.

Also, Polaris is one of the few companies in the financial technology front to have grown its product revenues in double digits. Domestic play had panned well post its acquisition of La-ser Soft. FY11 wins, like the one it secured with RBI, acted as a good reference for domestic wins during FY12.

Significant wins in APAC, India, and ME re-gions secured overall good growth. Its acquisition of digital identity authentication service provid-er—IdenTrust— at the beginning of FY12, gave it enough headroom to offer cloud based solutions in the BFSI space.

POlAriSFinAnciAlTEcHnOlOGy

CEO: ArunJain

www.polarisft.com

HiGHliGHTSNABARD selects Polaris’ Intellect Lending SolutionIts mega transformational deal with RBI for CBS goes live in FY12

••


THEDQ50

Domestic Export


7% 8% 8%

93% 92% 92%

1,296

1,509

1,905

16%5% 26%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


1,572

1,872

45%NA 19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

1,082

52%54%

76%

48% 46%24%

BacktoBasics

35

Though it missed its long-term target of reaching $1bn by FY12, MindTree showed good performance by getting back on its feet after a huge churn that started in 2010—with the closure of its mobile handset division and exit of (the then) chairman

Ashok Soota. PAT increased by 115.1% over the previous year to `2,185 mn.

IT services business posted a 37% growth in FY12 and contributed 67% to overall revenue. Product engineering business was flat at 0.1%. Q2 saw MindTree becoming the fastest Indian IT services company to cross $100 mn in annual revenues.

The year ended with 237 active customers, in-cluding 37 Global Fortune 500 companies. Mind-Tree signed its first $100 mn client as well. Adopt-ing a ‘back to basics’ approach, management focused on fewer verticals and mined deeper into existing relationships.

MinDTrEEcOnSUlTinG

CEO: KKnatarajan

www.mindtree.com

HiGHliGHTSAppoints Subroto Bagchi as chairmanAnnounced declassification of Ashok Soota as promoterOpens its first major US development center in Gainesville, Florida

•••

consistentPerformer

36

For Texas Instruments, Asia is one of the biggest regions where it has a sizeable head-count (around 14,000 employees). In India it has close to 1,800 employees and does cutting edge work as a design captive.

Texas Instruments also taps into India as a mar-ket for its products. TI is aggressively focusing on key verticals in India and had consistently grown its revenues here.

India also acts as a key product development hub as well with cutting edge innovative work; the number of patents out of India has stead-ily increased over the years. Today TI’s analog chips touch people in many different ways—they are used in electronics ranging from portable ul-trasound equipment, STBs, e-books to computer servers, and from robotics to LED streetlights.TExAS

inSTrUMEnTS

MD: BobbyMitra

www.ti.com/ww/in

HiGHliGHTSGood traction on the DLP spaceLaunched next generation wireless power technology

••


THEDQ50

Domestic Export


42% 43%35%

58% 57%65%

1,454

1,7411,860

20%7% 7%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

1,183

1,478

1,869

25%NA 26%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

StandingTall

38

During FY12, Rolta strengthened its position by making acquisitions (ACLS Sys-tems, FZC); strengthened its management team; launched (Rolta OneView Enter-prise Suite 3.0, Rolta Geomatica 2012).

It also entered into a partnership with Ashghal (Qatar’s public works authority) to implement Moazanah and GeoEye, Inc. Rolta was selected for a few CCTNS phase-I projects.

In partnership with Intergraph, Rolta has won a prestigious project that leverages on its expertise in BI and SAP technology in the utilities segment. Apart from that, Rolta has also won large orders for solutions and services in areas of mapping and earth sciences (India, Africa, and Middle East). It also witnessed major client wins (utility company in the US for OneView, design of a sophisticated nuclear facility in India, orders in North America, Europe, and the Middle East).

ROLTAINDIA

CMD: KamalKSingh

www.rolta.com

HIgHLIgHTSRedeemed its outstanding FCCBs approximately worth `765.40 croreRanked #2 in DQ-CMR Best Employer Survey 2011 (IT Sector)

••

OnanAfricanSafari

37

Landmark developments defined FY12 for Spanco as its order book stands at over ̀ 3,300 crore. Technology infrastructure business grew steadily after winning projects from the Governments of Punjab, Mizoram, and Maharashtra, MP Government border check

post modernization project, and power sector mod-ernization. Spanco also added key PSU banks like BoI, SBI, and Union Bank to its client list.

Growth was also marked with success in the BPO space, especially in Africa. The company set up BPO operations in Uganda, Nigeria, Tanzania, Kenya, Burkino Faso, Chad, and Niger and expects $100 mn from BPO business in Africa by 2013. In India, Spanco will open a 250-seater center in Nagpur in this fiscal and is in talks with PE firms to invest `500 crore in its BPO business.

Spanco expects revenue from its technology in-frastructure business to jump 20% in the next fiscal. The company has bagged key RAPDRP projects.

SpANcO

CMD:Kapilpuri

www.spancotele.com HIgHLIgHTS

To add more than 3,000 employees, mostly in the BPO businessCommits $27 mn investment in BPO business in NigeriaAcquired Tigo, a Millicom international cellular service provider group in Tanzania

•••


THEDQ50

Domestic Export


8% 4%6%

92%

96%

94%

9521,138

1,782

26%16% 57%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

VirtualGrowth

39

Real growth turfs were sectors like manufacturing, insurance, retail, banking, etc, that gave a push to Zensar’s export revenues.

The company opened a development hub in Bengaluru to provide solutions around cloud, social media, and mobility which it bundles as CloSoMo offering. Besides being into software exports, Zensar obviously was the beneficiary of the rupee depreciation as the trend swelled its treasury by more than `20 crore.

The company registered growth because of de-mand for vertical applications like PLM in manu-facturing. Most of its customers embarked on vir-tualization in sectors such as retail and banking. But the company is wary about the future outlook given the global scene in the market and is thus trying to have stronger footprint in emerging econ-omies like Africa, Middle East, and Asia.

ZEnSArTEcHnoloGiES

CEO:DrGaneshnatarajan

www.zensar.com

HiGHliGHTS112 new clients added during the yearOpened a development center in BengaluruLaunched solutions to address cloud, social media, and mobile

•••

Domestic Export


43%44%

49%

57% 56% 51%

1,110

1,351

1,766

22%78% 31%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

UnfazedGlory

40

EMC had its engines revving during the year with many firsts to its credit. It bagged its largest single order ever in India through the $9.4 mn deal with UIDAI. The company claims to have done the first managed storage services deal with Tulip. The largest

worldwide Greenplum deal also happened in India. In a show of its might in the storage industry, EMC announced 41 products in a single day. In addition the company claims to have the best ever adoption of unified storage in the country.

EMC wrested many key orders from the competi-tion. The single largest swap of 3.6 PB of networked storage at TI and other orders from HDFC, Just Dial, HSBC, etc. Government orders from NIC BPL and NIC Hyderabad projects added to the kitty.

EMC invested in support coverage and partner programs during the year. Customer support cover-age now reaches 135 cities and towns in India with onsite 4-hour response provided at 72 locations.

EMcinDiAPresident, EMC India & Saarc: rajeshJaney

www.india.emc.com

HiGHliGHTSThe company crossed the 2,000 mark in number of customers with 2,235 customers, excluding Iomega

•


THEDQ50

Domestic Export


1% 40%

99%

60%100%

2,448 2,570

1,681

5%7% -35%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

936

1,388

1,727

48%80% 24%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

roadAhead?

42

According to reports by Standard & Poor, there are speculations that 3i Infotech among other companies may fail to repay convertible bondholders when bonds mature this year. Even its margins saw a drastic dip of 35%, which raised serious concerns on

the company’s health. Especially between 2005 and 2008, 3i Infotech spent around `1,600 crore in purchasing 24 sub-scale products and services firms and built a portfolio of products focused on banking and financial software business, IT serv-ices, and BPO firms. According to research reports, this `1,600 crore expansion led to a debt situation which is nearly 6 times its current market cap. In the meanwhile, FY12 was witness to partnerships (Cloupia, SecurView, Third Financial Software, and Conestoga Bank) and client wins (Planters Bank, Sampath Bank, Rathbone Investment Man-agement, and Media Development Loan Fund).

3iinFoTEcH

MD & CEO: MadhivananBalakrishnan

www.3i-infotech.com

HiGHliGHTS Credit rating agency, CRISIL downgrades the company’s rating Madhivanan Balakrishnan appointed as MD and CEO

••

GovtordersBailout

41

Although RP Infosystems has achieved a 25% growth this time, the company could have achieved more if global hitches, political stalemate in the South, and currency volatility did not hamper performance. With the initial target at `2,300 crore, the

company could have realized 75% of it.Most of its revenue this time was attributed

to the government and BFSI segments, where a DGS&D contract and a new order from Tamil Nadu government increased 60% of its business. The company proposes to come out with 500 retail franchises and also plans to build more channel partners this time. It has made tie-ups with ILFS, Educomp, Core Projects, Elcot, and Keltron in Karnataka. In government sector, it has made new clients including IOCL, Kolkata municipal corpo-ration, and telecom department.rPinfosystems

Chairman: Kaustuvray

www.rpchirag.com

HiGHliGHTSGrabbed Elcot order worth more than `100 croreChairman awarded as Asia Pacific Entrepreneur of the year (India) by Asia Pacific Entrepreneurship Awards

••


THEDQ50

Domestic Export


2% 1%2%

98% 99%98%

844 805

1,673

-5%-6% 108%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


28% 30%30%

72% 70%70%

1,0871,256

1,670

16%-11% 33%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

HeadstrongEffect

43

With more than 100% growth, Genpact has been aggressive in strengthening its portfolio across applications. In FY12, the revenue jumped to `1,673 crore from `805 crore the previous year, mainly because of the inorganic growth

plan. Acquisitions have been a key component of its growth which has helped it grow in size and customer base. Acquisitions like Symphony Marketing Services and Empower Research are one part of the story since what doubled the com-pany’s size was the Headstrong acquisition for $550 mn last year.

The acquisition helped Genpact to foray into the capital market. Now Genpact is keen to expand its business in the analytics space and is hunting for possible targets in Europe to add to its portfolio.

Further, it plans to focus on emerging markets like India and China.

GEnPAcT

CEO: nVTyagarajan

www.genpact.comHiGHliGHTS

Building an analytics delivery center in ChinaAquired Atyati TechnologiesGenpact and Ariba expanded alliance to deliver procure-to-pay solution

•••

inElitecompany

44

FY12 marked the entry of Tata Technologies to the elite DQ Top50 club and was also ruled by addition of new clients and continuation of relation with old ones. Some of these include North American automotive OEM, Tara Aerospace Systems, Carnegie

Mellon University, North American industrial ma-chinery company, and a Scandinavian construc-tion equipment manufacturer.

It became the only India based engineering services organization capable of delivering a full vehicle program like eMO Electric Vehicle study. The company continued to file patents in engineer-ing and design and product lifecycle management. It also opened a 550+ seater delivery center in Pune. Tata Technologies also launched an online soft skills learning program called iSMART, in partnership with Harvard Business School. The company expanded its capabilities and offerings across PLM and enterprise IT platforms.

TATATEcHnoloGiES

CEO & MD: PatrickMcGoldrick

www.tatatechnologies.com

HiGHliGHTSLaunched CRM Delivery center in ThaneExpanded capabilities in existing facilities in Bengaluru and Bangkok

••


THEDQ50


846

1,091

1,638

29%25% 50%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Domestic Export


98% 98% 98%

2%

2%

2%

1,636

1,322

944

40%37% 24%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

TastingSuccess

45

Both topline and profits went up impressively and one of the biggest highlights of FY12 was Core bagging orders worth `248 crore representing 5 Indian states and implemented projects worth `568 crore in 5 states.

Over the year, leveraging on its expertise on de-livering IT solutions for the education sector, the company saw numerous client wins.

It bagged deals like Karnataka State Electronic Development Corporation to impart employability skills to 12,478 urban BPL youth and other wins like the `124-crore Computer Aided Learning (CAL) deal from the Gujarat government and other deals for CAL and ICT for thousands of schools in Haryana, Maharashtra, Meghalaya, Punjab, and Nagaland.

The company underwent a name change to Core Education that well reflected its niche edu-cation focus.

COREEDUCATiOn&TECHnOlOgiES

Global CEO and Chairman:SanjeevMansotra

www.core-edutech.com

HigHligHTSEntered into Middle East by establishing academic learning center at Ras Al Khaimah in partnership with BIT RanchiRated at Level 5 of CMMI process improvement model by KPMG

•

•

OnaWinningPath

46

Even though the effects of slowdown affected topline, the revenues were mainly pulled by its camera business (40%) which remained unaffected. Meanwhile, its 99% acquisition of Océ’s shares also yielded results (`40 crore), while its office

document business grew 20%. Apart from land-mark installations of large format UV printing (Océ) machine and India’s first continuous feed printers, Canon also bagged government orders like e-panchayat for installation of laser multi-function printers.

Canon image square (`50 crore) and national retail chains (`100 crore) also added to Can-on’s revenues. In line with its ambitious plans to garner sales of $1 bn by 2015, Canon India aligned its business into 5 major groups. Aon Hewitt in partnership with Wall Street Journal, Asia recognized it as one of the best employers in India 2011.

CAnOninDiA

CEO: KevinKobayashi

www.canon.co.in

HigHligHTSKazutada Kobayashi appointed as president and CEOPlans of setting up a global call center in India

••


THEDQ50

Domestic Export


11% 12%24%

89% 88%76%

912

1,231

1,576

36%-6% 28%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100%100%100%

1,088

1,4141,598

30% 35% 13%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

BankingonGovtProjects

48

Fetching almost 75% of its revenue from BFSI and the hospitality sector, NIIT Tech’s exports are growing at the rate of 33%.

It implemented CCTNS, a crime tracking system in Tamil Nadu, Jharkhand, and Uttar Pradesh with value exceeding `300 crore. The company has also successfully implemented an automated content management and delivery system for the Singapore Parliament. It has also signed a multi-million GBP contract with Eurostar, to provide infrastructure management services for its core business applications.

It partnered with Morris Communications to pro-vide IT and BPO services for $85 mn over a period of 5 years, and with Cargo Service Center India to create a cargo handling facility for the Integrated Cargo Complex at the Delhi International Airport. The company acquired Proyecta Sistemas de Infor-macion SA (Proyecta) headquartered in Madrid.

NIITTEcHNoloGIES

CEO:ArvindThakur

www.niit-tech.com

HIGHlIGHTSAwarded ‘Best IT Implementation of the year 2011’ for 3 projects by PC QuestAchieved LEED Platinum rating for the Greater Noida campus

••

InElitecompany

47

Riding high on new distribution alliances, Compuage Infocom aimed to cross the `2,000 crore mark for FY12 but the fiscal proved otherwise. FY12 witnessed good performance in Q2 (27%) and Q4 (29%) but marked a fall in the ranking of the

company. On the alliance front, Foxconn appointed Compuage as exclusive distributor (motherboards, net-tops, AIOs, and OEM desktop systems) with an aim to capture around 10% of the Indian moth-erboard market by end of 2012.

Edifier International also entered into a partner-ship agreement with Compuage to distribute (con-sumer electronic and multimedia products includ-ing PC, multimedia, docking, IT, and home audio). Samsung appointed Compuage as its regional dis-tributor for Delhi for its entire smartphone range including tablets. It was also appointed by HP for its consumer PC business in Gujarat.

comPUAGEINfocom

MD: AtulHmehta

www.compuageindia.com

HIGHlIGHTSAppointed by Strontium Technology as customer service provider to manage after-sales support & service programs.

•


THEDQ50

Domestic Export


64% 57%

36% 43%

49%

51%

1,384 1,3921,568

1% 13%-13%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


98% 97% 98%

2%

3%

2%

1,553

1,188

953

25%7% 31%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

WaitingtoExhale

49

Sonata began FY12 with aggressive organic and inorganic growth plans. At the end of the fiscal, though Sonata recorded a 12% growth in revenues, it posted a net loss of `2.59 crore. This drop in profits was driven by the loss of a large customer base, for

whom a dedicated offshore center was established in India, and due to reduction in business from Europe and its JV, TUI Infotec GmbH.

Domestic business continued its upward growth, contributing 32% to revenues. With traction in the domestic services segment, So-nata will focus on this area in FY13 as well. On the technology front, competencies in mobility, analytics, and cloud technologies were built. So-nata expanded into new markets, namely Qatar, through a JV with Mohammad Nasser Abdullah Al Misnad.SONATA

SOFTWARE

CEO: PSrikarReddy

www.sonata-software.com

HigHligHTSB Ramaswamy quit as president and MD; Sanjay Viswanathan joined as MD & CEO but resigned 6 months laterPlans to double headcount in 3 years

•

•

FlyingHigh

50

For Infotech, FY12 was an year of strategy and it manifested by the end of the fiscal into a reorganization drive that saw the operations getting divided across 4 key SBUs—aerospace, heavy equipment, transportation and hi-tech, and utili-

ties telecom and content. This stratification of business was done to arrive at better focus on target markets and to accelerate growth. It also strengthened its execution, sales processes, and information systems.

It secured key wins in telecom, utilities, and content engineering. Its traction on the avia-tion space only got reinforced with awards like 2011 Boeing Performance Excellence award. In aviation, the company adopts a global collabora-tive engineering approach that helps aerospace manufacturers to innovate and build a competi-tive advantage while protecting customer’s key IP assets.

iNFOTEcHENTERPRiSES

CEO: BVRMohanReddy

www.infotech-enterprises.com

HigHligHTSIncreased traction in Asia Pacific regions on engineering areasOpened an office in Gothenburg (Sweden) to increase its focus on Scandinavian market

••


THE DQ 200

51 Sai Infosystems

52 Rashi Peripherals

53 KPIT Cummins Infosystems

54 Dimension Data

55 CMC

56 Hexaware Technologies

57 TPV Technologies

58 Neoteric Informatique

59 Vakrangee Software

60 Iris Computers

61 NIIT Ltd

62 Prithvi Solutions

63 Symantec India

64 CMS Infosystems

65 Seagate India

66 Supertron Electronics

67 Asus India

68 Bartronics

69 Infinite Computer Systems

70 Honeywell TSL

71 Persistent Systems

72 AGC Networks

73 Huawei India

74 ICSA

75 TE Connectivity

76 Xerox India

77 Sapient India

78 NetApp India

79 Apple India

80 NCR India

81 SFO Technologies

82 CA Technologies India

83 Geometric

84 Intex Technologies

85 Sify Technologies

86 LG India

87 Xenitis Infotech

88 Synechron Technologies

89 QuEST Global Services

90 Birlasoft

91 Take Solutions

92 Geodesic Information Systems

93 SunGard Technology India

94 Juniper Networks

95 LGS Global Solutions (Earlier Lanco Global)

96 Mastek

97 Adobe Systems India

98 Diebold India

99 OnMobile

100 Swelect Energy Systems

101 Sharp Business Systems India

102 Epson India

103 Allied Digital

104 Fujitsu Consulting India

105 Techcom

106 IBS Software

107 ITC Infotech India

108 Kingston India

109 Gemini Communications

110 Tata Elxsi

111 Western Digital India

112 Sasken Communication Technologies

113 Steria India

114 Omnitech Infosolutions

115 Financial Technologies India

116 Zicom Electronic Security Systems

117 Fortune Marketing

118 Subex Systems

119 Google India

120 AMD India

121 Ricoh India

122 CommScope Systimax

123 Data Care Corporation

124 Ness Technologies India

125 Maxtone Electronics

126 Mediaman Infotech

127 Accel Frontline

128 Autodesk India

129 R Systems International

130 Tata Interactive Systems

131 Cybage Software

132 McAfee India

133 Red Hat India

134 Transcend India

135 Netgear Technologies India

136 Rittal India

137 Comviva India

138 GlobalLogic India

139 Datamatics Global Services

140 Jupiter International

141 Nucleus Software

142 Precision Infomatic

143 InterGlobe Technologies

144 Cranes Software International

145 Euronet

146 Check Point Software Technologies

147 RS Software

148 Roop Technologies

149 Toshiba India

150 Lipi Data Systems

151 Value Point Systems

152 Cadence Design Systems

153 Aldous Glare Trade Exports (AGTE)

154 Caltron Group

155 Balaji Solutions

156 Frontier Business Systems

157 Brocade Communications Systems India

158 Tally Solutions

159 D-Link India

160 Hitachi Data Systems

161 Sogo Computers

162 Ramco Systems

163 Mindteck

164 Polycom

165 TVS Electronics

166 Tera Software

167 FCS Software

168 Orient Technologies

169 SAS India

170 SanDisk

171 Compage Computers

172 Kale Consultants

173 Zenith Computers

174 Quick Heal Technologies

175 WeP Peripherals

176 Logitech

177 Vmware

178 Embee Software

179 Dion Global Solutions

180 Aptech

181 PC Solutions

182 Siemens PLM

183 Alco Infotech

184 Elitecore Technologies

185 Visesh Infotecnics

186 Mega Compu World

187 Megasoft

188 GIGABYTE Technology

189 Supreme Technologies

190 Tavant Technologies

191 Datamation

192 Targus Technologies

193 Infrasoft Technologies

194 Four Soft

195 Blue Star Infotech

196 Mindlance India

197 Jetking Infotrain

198 Thinksoft Global Services

199 Aftek

200 Dax Networks

RANK Company RANK Company RANK Company

The DQ 200


THEDQ200

Domestic Export


100% 100%100%

732

1,023

1,500

40% -8% 47%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

eDomestic Export


100% 100%100%

838

1,098

1,502

31%18% 37%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

792

1,137

1,548

44%75% 36%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

With a vision to be-come a $1 bn company by 2017, KPIT took many measures like investment in employ-ees (resulting in 20.7% attrition). There were other headlines like patents, acquisition of 50% stake in Systime (Rs 103 crore) and its subsequent integration, building a BTU to partner with customers, set up a subsidi-ary (Netherlands—for IT & engineering services), and cus-tomer wins (14) that marked FY12 for KPIT.

CEO & MD: KishorPatilwww.kpitcummins.com

53KPITCumminsInfosystems

HIgHlIgHTSPartnered with PACCAR to launch PACCAR Technical Center (Pune)Awarded WSJ 2011 Technology Innovation award

•

•

Growth in the share of mobile and notebooks business, geographical expansion and ramp-up activities by Asus (notebook business) proved to be the ma-jor highlights. FY12 witnessed the addi-tion of new vendors (LG, NVIDIA) and the highest. It opened 3-4 branches in North India. The company plans to balance its components and PC business and invest in infrastructure and manpower.

CEO: SureshPansariwww.rptechindia.com

52RashiPeripherals

HIgHlIgHTSConducted 7th Channel Business Forum (CBF)-VII, to initiate business in B, C, D, and E-class towns (51 cities)

•

During FY12, Sai Info-systems strengthened its capabilities related to system integration by launching services such as tele-medicine, disaster management, telecom, etc. The year also saw appoint-ments; launches (IDC Service and voice & video telephony) and partnership (with NetApp India to support data center services). Top 10 clients contributed 48% and BFSI seg-ment 20%.

CMD: SunilKakkadwww.saicare.com

51SaiInfosystems

HIgHlIgHTSAcquired Canada based EmerGeo Solutions IncExpanded footprint by opening offices in 9 cities

••

Domestic Export


100% 100% 100%

1,067

1,259

1,486

18%5% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Along with the transition of the brand from Datac-raft to Dimension Data, the company has also been transforming from a networking player to an IT and data center serv-ices company. It is also eyeing to diversify into sectors and service lines as a part of its growth strategy. The company spent `140 crore to set up 6 data centers in tie up with BSNL (the 6 data centers are India’s first Uptime Institute certified tier-3 level data centers).

CEO: KiranBhagwananiwww.dimensiondata.com

54DimensionDataIndia

HIgHlIgHTSWon the 2012 Microsoft Country Partner of the Year Award for India

•


THEDQ200

Domestic Export


1%

99%

2%

98%

2%

98%

1,038 1,055

1,450

2%-5% 37%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Investments reaped ben-efits with EBITDA margin reflecting healthy trends to place Hexaware at #3. FY12 was marked by ap-pointments, client wins (51); launches (Rain-maker, and Hexaware HP Software Lab at Saltillo, Mexico); and expanding presence (Chennai, Nag-pur, Mumbai, and Pune). It also focused on healthcare and insurance as new verticals. Its top 10 clients continued to contribute approximately 50% to its revenue and there were 4 major deals signed.

Chairman: AtulNisharwww.hexaware.com

56HexawareTechnologies

HIgHlIgHTSAwarded Golden Peacock award for excellence in corporate governancePartnered with iCreate software to build CoE

•

•

Domestic Export


100% 100%100%

800

1,200

1,440

50%-28% 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

What propelled the 20% growth in FY12 was competitive pricing and a host of new solutions in different form factors. For AOC monitors, it was able to grab a total of 20.85% marketshare. Unlike the previous year, the company saw a traction for LED moni-tors. Also 18.6 inches monitors comprised 50% of its revenues which was a shift from 15.6 inches the previous year.

Senior Director: Mukeshguptawww.aocmonitor.co.in

57TPVTechnologies

HIgHlIgHTSRolled out 3D and IPS panel monitorsExpects to grow 10% y-o-y

••

Domestic ExportGrowth Revenue (`crore)

40%

60%NA

1081

1467

NA 38%

2010-11 2011-12So

urce

:DQ

Estim

ate

*Export-domestic break-up NA

CMC is a subsidiary of TCS, run and managed separately. The key growth driver is its US subsidiary that has been clocking 50% CAGR and is now a $125 mn entity. The com-pany added 74 clients and 3,379 employees. Its strategy is also to exit low margin service business-es and instead seek areas that are technologically complex. It looks at growth opportuni-ties in embedded systems; product based solutions for specific industries like ports, general insurance, etc.

Managing Director and CEO: RRamananwww.cmcltd.com

55CMC

HIgHlIgHTSCMC’s product, Genisys Configurator, for the general insurance industry got the Golden Peacock Award for ‘Most Innovative Product in 2011’

•

Domestic Export


100% 100%100%

945

1,135

1,400

20%16% 23%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Forex luctuations and Thai loods in Q3 result-ed in supply-side con-straints and slowdown. For FY12; growth in PC and corporate busi-ness (45%); addition of new vendors (Corsair, Philips, AJA, Promise, Skech, Polycom, Cres-ton); addition of AMD portfolio (Lenovo) and notebooks (Acer); contribution of west region (32%) were the highligts.

CEO: ParasShahwww.neoteric.co.in

58NeotericInformatique

HIgHlIgHTSOpened offices in Siliguri, Vijayawada, and VaranasiExpanded consumer PC business in North and South

••


THEDQ200

Domestic Export


100% 100%100%

428

890

1,358

108%46% 53%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Joined the elite club of `1,000 crore+ compa-nies and earned profits of `71 crore—a 48% increase from last year. Much of this profit came from its subsidiary com-panies like Vakrangee Finserve (`980 crore SBI project). It was recognized as a leading technology company, having ranked 18th in the Deloitte Technology Fast 50 pro-gram. It bagged quite a few government projects like (UID from UBI).

Chairman:DineshNandwanawww.vakrangeesoftwares.com

59VakrangeeSoftware

HIgHlIgHTSSantosh Dash was appointed as CEO, retail & BFSI (Global) and Pradeep Kumar was appointed as CEO, government business

•

Domestic Export


100% 100%100%

961 965

1,269

4% 0% 32%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Though revenues showed 30% growth, margins continued to reel under pressure. Cli-ent wins (BEL Bengalu-ru, DGS&D, MahaOn-line, APDRP, Airports, Amity, MGR University, Educomp); addition of vendors (Acer, Samsung, Numeric, ViewSonic, Lexmark); increase in revenues (41% from Lenovo, 56% from Dell) kept Iris in the headlines. Although increase in bank interest rates affected net profit; Q2 (30%) witnessed good business.

Chairman: SanjivKrishenwww.iriscomputers.net

60

HIgHlIgHTSOpened branches at Agra, Surat, Indore, Raipur, and HubliWon SME Achievers Award 2011

••

IrisComputers

Domestic Export


53% 56%56%

47% 44%44%

1,1231,248 1,260

4%NA 1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

FY12 was a watershed year for NIIT Limited as it enhanced its fo-cus on rebuilding core strengths and doing away with non-core op-erations such as Ele-ment K which it sold for $110 mn to Skillsoft. It also launched cloud campus with its GNIIT program and partnered with National Skill Development Corporation (NSDC) to enhance skills and employability of youth through its NIIT Yuva Jyoti initiative.

CEO:VijayThadaniwww.niit.com

61NIITlimited

HIgHlIgHTSPartnership with NSDCDivested stake in Element K for $110 mnLaunched cloud campus

•••

Domestic Export


34% 10%33%

66% 90%67%

1,905

1,559

1,230

-18% -4% -21%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

The last two years have not been good for this IT services company that saw good revenues coming from the boom-ing telecom vertical- not any more. With topline degrowth, the company is in a position of intro-spection and charting its future. It did introspect, as a result of which there was consolidation on its vertical play. The declining top line was attributed to significant downtrend in telecom spending over FY12.

62PrithviSolutions

HIgHlIgHTSPut in place aggressive plans to tap the BI and analytics marketTelecom revenues took a fall

•

•

MD: VuppalapatiSatishKumarwww.prithvisolutions.com

Business Mailing Solutions

Enterprise Business Solutions

Cloud Servers

Disaster Recovery

Business Continuity Solutions

Dedicated Servers / VPS

DATA CENTER SOLUTIONS

UNDER One ROOF

Cyber Futuristics

M O V I N G A H E A D .

T H I N K I N G F U T U R E .

Cyber Futuristics (India) Pvt. Ltd.SDF Block G-13/14, NSEZ, Noida Dadri Road, Phase II, Noida: 201 305

Ph: 91-120-666-7777, E-mail: [email protected]: www.go4hosting.com

For Partner Enquiry: [email protected]

Contact us now: +91 9717444822, 0120 6667777

hostingHosting Simplified

go

Your search for advanced enterprise solutionsis now over with Go4Hosting.We deliver performance.

DIS

AS

TER

REC

OV

ERY

BU

SIN

ESS

CO

NTI

NU

ITY

SO

LUTI

ON

S

DED

ICA

TED

SER

VER

S/

VP

S

BU

SIN

ESS

MA

ILIN

GS

OLU

TIO

NS

ENTE

RP

RIS

EB

US

INES

SS

OLU

TIO

NS

CLO

UD

SER

VER

S

Advanced Tier 3 Data Center, located in North India. Enterprise level IT solutions with 24x7x365 technical support. World's most powerful servers to manage your data. Maximum value for money.

Quality is our commitment Best price is our guarantee Fastest delivery our assurance

Cyber Futuristics brings Tier 3 Data Center in NSEZ Noida with Commitment on Quality of Service

Superior Price Advantage 30 Days Money Back Guarantee ISO Certified Award Winning Services


THEDQ200

Domestic Export


100% 100% 100%

927

1,1091,189

20%52% 7%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

In FY12, the growth rate declined to 7%, given the tough sales sce-nario. But the company flexed its presence with 2 new branches and re-cruitment of 21 senior people in order to keep the growth intact in the coming year. In addition, its portfolio swelled with new products and com-puter peripherals as it entered into tie-ups with companies like Belkin and Kingmax for their entire range of keyboard, mouse, combo devices, etc.

66SupertronElectronics

HigHligHTSGo Tech appointed Supertron as its national distributorOpened 2 satellite branches

••

CEO: VKBhandariwww.supertronindia.com

Domestic Export


48% 49% 40%

52% 51% 60%

810 870

1,218

7%13% 40%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

The company deepened its mandates, result-ing in good growth. The major revenue streams for Symantec in India over the last year were: Virtualization, mobility, and cloud. The adoption of these three in a big way has given a huge push to the demand of security products and the company has clearly cashed in on these trends. In line with last year, BFSI, telecom, manufacturing, and govern-ment drove the revenues.

MD: AnandNaikWebsite: www.symantec.com

63Symantecindia

HigHligHTSPromoted Anand Naik as MD, sales, India and SaarcLaunched O3—its cloud information protection platform

••



720

NA

912

1,203

100% 100% 100%

27% 32%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Growth was steady at 32% y-o-y. Acquisition of Securitrans India, a financial management company, adding to that. The acquisition brought as many as 7,000 employees from 120 branches in India. So, 41% revenue earnings came purely from bank-ing and financial serv-ices. Additionally, CMS is engaged in government projects such as UID in which it is poised to produce as much as 5 lakh UID cards a day.

CEO: RajivKaulwww.cms.com

64CMSinfosystems

HigHligHTSAnoop Neogi appointed as senior VP and COO of the Securitas cash management system in 2011Leader in ATM cash management

•

•

980 1,006

1,200

3%155% 19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



In FY12, Seagate com-pleted acquisition of Samsung’s HDD busi-ness in a $1.4 bn deal. The company made an undisclosed equity in-vestment in an electronic memory card firm Dens-Bits, and also agreeing to jointly develop low-cost solid state drives. It unveiled GoFlex slim 320 GB hard drive in India which is said to be the world’s slimmest. Seagate also streamlined flagship desktop drives under a single product to address growth in content creation and consumption.

Country Manager: RajeshKhuranawww.seagate.com

65Seagate

HigHligHTSBecame the first hard drive maker to achieve storage density of 1 terabit per square inchAnnounced acquisition of controlling interest in LaCie

•

•


THEDQ200

Domestic Export


100% 100%100%

499

820

1,100

NA 64% 34%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Asus over FY12 realized that it needs to come out of its component-centric mould, post a bad H2. Components still are the mainstay as graph-ics cards witnessed 74% y-o-y growth. Slew of launches including trans-former tablet, range of af-fordable notebooks, and Zen ultrabook ensured good product spread. The shift to digital lifestyle products is evident with media players seeing 150% y-o-y growth. Other products like ODD managed to fetch about 20% growth.

Sr Director: AlbertTungwww.in.asus.com

67Asusindia

HigHligHTSFor professional users, launched special series (ProArt) in 2011 with IPS panelStarted selling its own desktops in March ‘12

•

•

Domestic Export


73%

27%

65%

35%

68%

32%

817888

1,082

9%38% 22%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Bartronics went through reorganization in its third quarter as it formalized 2 new divisions—Bank-ing Solutions and Citi-zen Services—as sepa-rate companies. It grew by 22% because of a bouquet of government projects like UID and fi-nancial inclusion in dif-ferent states. Also, the company is shifting its global headquarters to Singapore in order to save on I-T outflows. but is wary of the global market for future growth.

MD: SudhirRaowww.bartronicsindia.com

68Bartronicsindia

HigHligHTSAnnounced a major revamp of operations by restructuring two more entities—Bartronics Identification Solutions and Bartronics Asia Pte

•

Domestic Export


4% 13%7%

96% 87%93%

664

883

1,056

33%NA 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

104

A good year for Infinite which beat its revenue, operating margins, and PAT guidance. Domestic revenue doubled. Gov-ernment and telecom verticals continued to be strongholds. Inroads into retail, healthcare, and energy. Traction across 60 active clients surged despite a ramp down with one key client. Infinite gained momentum in its mobility and messaging services and launched 3 new prod-ucts for the messaging platform.

CEO: UpinderZutshiwww.infinite.com

69infiniteComputerSolutions

HigHligHTSAdded 18 new clients in FY12Expects topline to grow at 30% in FY13

••

104

Honeywell Technology Solutions is an R&D di-vision within Honeywell dedicated to innovative product research. HTS is headquartered in Bengaluru, India with an employee strength of over 5,000. It is report-ed that most of the flight management systems are made and tested at these labs. HTS offers technological and R&D services to the various business units of Honeywell International. Hon-eywell invests over 4% of its revenue on R&D.

President: DrKrishnaMikkilineniwww.honeywell.com/sites/htsl

70HoneywellTSl

HigHligHTSHTS has development centers in Hyderabad, Madurai, Shanghai, and Brno (Czech Republic)

•

Domestic Export


841910

1,001

8% 10% -16%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

100% 100%100%


THEDQ200

Domestic Export


100% 100%

590

998

NA 69%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Growth

*Export-domestic breakup NA

Revenue (`crore)

1,237

1,403

968

13%12% -31%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


95% 92%93%

5% 8%7%

601

776

1,000

29%1% 29%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Acquisitions (location business of Openwave Systems), launches (12 mobile science learn-ing apps for IL&FS partnerships (Proactive Education, Dassault Systèmes, Realcom Inc, CloudSense), innova-tions (KLISMA), and investments (windmill turbine) marked the year for Persistent. FY12 also witnessed global in support-ing research in cloud computing and life sciences at Indiana University in Bloomington, USA.

CEO: AnandDeshpandewww.persistentsys.com

71PersistentSystems

HigHligHTSAppoints Dr Anant Jhingran as independent directorState-of-the-art facility in Pune completed

••

Growth was propelled by AGC’s expansion into multiple geographies like ANZ, MEA, and the USA. It entered into a JV with Hareez Internation-al to offer IT services in Riyadh and other Mid-dle East regions. There was 20% increase in the workforce. It plans to continue the growth trajectory through a full service technology solution, sup-port services, software and networking solutions along with hardware products.

MD & CEO: SKJhawww.agcnetworks.com

72AgCNetworks

HigHligHTSThe 10 CUBE strategy triggered growthLaunched 3 new offerings

••

HuaweiTechnologies

Domestic Export


100% 100%100%

441

876

991

99% 5% 13%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Huawei India has shown positive growth y-o-y and maintained its scale on the higher side in FY12 in terms of revenue as well. Data card, network-ing, and routing busi-ness helped this Chinese company make heavy gains. It has performed consistently in data cards leading the market with a prominent share. Huawei has also started innovative services such as cloud services on data card. It has set up a global network operations center (GNOC) in Bengaluru.

CEO: Cailiquinwww.huawei.com

73

HigHligHTSSet up a manufacturing base in Chennai and R&D campus in BengaluruLaunched 4G data cards in Bengaluru

•

•

104

Despite robust growth history, high debt and interest costs eroded earnings ending FY12 with a net loss of `126.5 crore as against `125.6 crore profit in FY11. Slowdown in busi-ness was also driven by power sector woes, which contributes 70% of revenues. Announced a corporate debt restructuring program to realign finances. ICSA along with a consortium partner bagged an LoA worth `140 crore from the Tamil Nadu government.

CMD:gBalaReddywww.icsa-india.com

74iCSA

HigHligHTSBagged 3 LoIs to establish SCADA/DMS projects in MP worth `73.4 croreAppointed Chinna Gurappa as CFO

•

•


THEDQ200

562

730

960

30% 32%4%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate


Growth Revenue (`crore) Domestic Export


100% 100%100%

571

840920

47%-15% 9.5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


624

736

912

100% 100% 100%

18%13% 24%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

377

624

905

66%24% 45%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

TE’s business in India accounts for nearly a quarter of its revenues. This Switzerland based company designs and makes over 500,000 products. In India, TE introduced Quareo, a Connection Point Identification Technol-ogy, which improves network performance

and launched Managed Connectivity Solutions. The com-pany also completed the acquisition of Deutsch Group SAS for approximately $2.06 bn.

President (India): VRajawww.te.com

75TEConnectivity

HigHligHTSLaunched Storage Area Management Solution & connectivity platform for mixed media Data InfrastructuresAppointed V Raja as president of TE Connectivity, India

•

•

Post ACS acquisition, the global effect of change in the go-to-market strategy was vis-ible in India as it was seen focusing more on managed services. The bigger chunk of busi-ness still comes from printers. In FY12, it en-deavored to strengthen the A4 and A3 portfolio across entry level single function and high-end multi-func-tion devices in order to keep itself in the race in which HP, Canon, and Epson are top 3 contenders.

Managing Director: RajatJainwww.xerox.com/india

76Xeroxindia

HigHligHTSTo move the Xerox India Innovation Hub from Chennai to Bengaluru alongside the ACS premisesHired 100 key professionals to kickstart growth

•

•

Revenue growth of 24% coupled with a 54% in-crease in non-GAAP profit dollars is excellent performance in any en-vironment, led by 33% growth in SapientNi-tro. It acquired London based digital and direct marketing agency (DAD) worth £26 mn. It also signed an agreement to purchase mobile agency CLANMO, (Germany). As of De-cember 2011, the service revenues were $1.02 bn compared to $823.5 mn for 2010, an increase of 24%.

MD: KarandeepSingh www.sapient.com

77Sapientindia

HigHligHTSSapient named MassMutual Citizenship award finalistAlan Herrick and Jerry Greenberg named co-chairmen of Sapient board of directors

••

NetApp India is ranked #34 out of 100 on Forbes magazine’s ‘World’s Most Innovative Companies’ for 2011 and witnessed approximately 20% growth even dur-ing the recession, FY12 witnessed many devel-opments. It was marked with partnerships (Sai Infosystems), launches (FAS2220), new client wins (111), , and increasingly strategic focus around big data. NetApp opened an office in Kolkata, in line with its plans to focus on the eastern region.

President India & Saarc: AnilValluriwww.netapp.com/in

78NetAppindia

HigHligHTSAnil Valluri appointed as president India and Saarc operationsRecognized as the 10th best employer by the Great Place to Work Institute survey 2011

••


THEDQ200

Domestic Export


100% 100%100%

476

720

822

21% 51% 23%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

513

680

850

33%42% 25%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


577

804 840

39%4% 5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

* Domestic-export breakup NADomestic Export


67%

33%

70%

30%

70%

30%

642722

814

12%6% 13%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Apple registered sub-stantial growth through the sale of iPads. Accord-ing to an estimate, the company sold 122,720 iPads in FY12 and thus earned `442 crore. Sim-ilarly, iPhone had a lot of takers through carri-ers like Vodaphone and Bharti airtel, etc. Plans to open various stores in India. But the move de-pends on the government’s acceptance of FDI in retail.

79Appleindia

HigHligHTSApple became #2 tablet brand in IndiaRumors of bringing Apple store to India

••

CEO:ManishDhirwww.apple.com

For a company which has 48% market share, FY12 was marked with a launch (Total Premise Services); wireless withdrawals (in less than 10 seconds at ATM); acquisitions (POS Integrated Solu-tions, Wyse Sistemas de Informática Ltda, Radiant Distribution Solutions); and the release of ATMs for the differently-abled (UBI). Bestowed the CK Prahalad Award for ‘disruptive in-novation’ to Brian Connell and Dave Norris.

MD: JaivinderSinghgillwww.ncr.com

80NCRindia

HigHligHTSListed in MIS Asia’s ‘Global 75’ annual index of world’s top ICT vendors & service providers

•

SFO Technologies, a NeST group company, focuses on manufactur-ing services, products and technologies, and engineering and soft-ware systems. Over the year, it established a JV with Hitachi and released its own silicon chips. One of the major highlights was the com-pany diversifying on the consumer electronics and tablet PCs space. Revenue wise, its optronics business turnover doubled during FY12.

Vice President & MD: NJehangirwww.nestgroup.net

81SFOTechnologies

HigHligHTSELCINA award for largest exporter and best R&D in IndiaSoftware division awarded ISO 13485

••

CA continued to focus on government and defense sectors for growth but the service assurance sec-tor generated the most (30%). However the biggest turnaround for the company happened when Amit Chatterjee, MD for India, quit and joined HP India. The company focused on the India Technology Center—its largest R&D center outside US (200 people) and in partnership with IIT Hyderabad, opened the University Innovation Center.

VP: SunilManglorewww.ca.com

82CATechnologiesindia

HigHligHTSSunil Manglore named India vice presidentScouting for companies to acquire in India

••


THEDQ200

Domestic Export


6% 6%5%

94% 94%95%

512

621

808

21%-14% 30%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

593

733779

24%27% 6%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


75% 70%66%

25%30%

34%

671 689

774

2%9% 12%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

650

766 765

18%21% 0%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



Manu Parpia took over and took immediate measures to make the company more scalable.He also aligned Geomet-ric’s go-to-market strat-egy with its products resulting in profitability. Meanwhile, launches (Glovius, CAMWork-sXpress), partnerships (PROSTEP AG), cli-ent wins (a major aerospace contract), and a new office at France marked FY12. Arvind Kakar was appointed as the chief financial officer.

83geometricSoftware

Solutions

HigHligHTSReceived Frost & Sullivan’s 2011 Global Enabling Technology Award for DFMProReceived SAP ACE Awards 2011 for customer excellence

•

•

CEO: ManuParpiaww.geometricglobal.net

Intex could merely achieve a growth of 6% as compared to the 25% growth last year, miss-ing its target of `1,000 crore. Interestingly, it started 2 new business verticals—Enterprise Solutions Group (ESG), catering to various sec-tors for their software solutions, IT hardware requirements and system integration requirements, and con-sumer security software products like Intex Safe Surf AntiVi-rus 2011, in partnership with software developer, PC tools.

CEO: NarendraBansalwww.intexmobile.in

84intexTechnologies

HigHligHTSUpgraded IT infrastructureDid government projects like R-APDRP in Nagaland and Jharkhand, and JNNURM

••

The company’s reorgan-ization on service lines coupled with strong product focus saw top-line growth. Though that also meant net loss go-ing down to `32 crore as against `52 crore in FY11. The 3 key rev-enue lines were enter-prise services (`668 crore), software serv-ices (`106 crore) and commercial/consumer services (`106 crore). Another highlight was the opening of a cable landing station for GBI.

CEO: RajuVegesnawww.sifycorp.com

85SifyTechnologies

HigHligHTSSignificant wins in BFS, retail, and healthcareSoftware services grew 11% with application services driving the bulk of the revenues

••

Floods in Thailand and rupee deprecia-tion caused a double whammy for LG India in FY12, when it failed to achieve its target. Thai floods had steepened the prices of hard drives and thus of assembled PCs in India on which LG bets big for its monitors. The year ended with degrowth with its revenues at `765 crore as compared to last year. The worst performing rupee forced the company to raise its LCD prices.

MD: SoonKwonwww.in.lge.com

86lgindia

HigHligHTSSuccessfully ran a lucky draw scheme for channel partners to revive salesAppointed Sanjay Maheshwary as head of mobile business

•

•


THEDQ200

Domestic Export


100% 100%100%

880950

750

8%-15% -21%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

337

509

738

51%33% 45%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



422

515

721

22%12% 40%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

617

693 720

92% 93%

8% 7%

100%

12%2% 4%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


104

Revenues came down by more than 20% largely due to currency devalu-ation, increased input costs, and global hitches including the Thailand floods. Protecting itself from costly imports the company has planned to go indigenous by raising the production capacity at its Subarna plant by over 12%.

CEO: SantanughoshWebsite: www.xenitisgroup.com

87Xenitisinfotech

HigHligHTSFaced challenges on account of currency fluctuationsTrying to focus on non-IT ventures to offset the losses in its IT business

••

FY12 witnessed launch-es (ACORD-compliant mobile platform) and major client wins (digit-al marketing and adver-tising, BFSI, and health-care domain). In order to strengthen its growing presence in the UAE, Synechron acquired Esquire Systems UAE. Meanwhile, in order to support its accelerated growth story owing to new client wins in the BFSI and digital media and technology domains, the company increased headcount across all its locations.

CEO: FaisalHusainwww.synechron.com

88SynechronTechnologies

HigHligHTSOpens new office in CA, the USRanked #11 in DQ-CMR Best IT Employers Survey 2011

••

After acquiring Spain based INTERFACE, the company bought out the engineering serv-ices division of GKN Aerospace. QuEST also signed a long-term agree-ment to support GKN’s engineering resources. The company launched an offshore design center in Bengaluru for a multi-year agreement with Siemens AG. Also set up a new UK head office.

Chairman & CEO: AjitPrabhuwww.quest-global.com

89QuESTglobalServices

HigHligHTSPartnered with Gogte Institute to offer computer design and analysis coursesAppointed Rajendra K Shreemal as CFO

•

•

CK Birla’s main focus has turned to Birlasoft this time, bringing more changes to its internal leadership. Shan Bala became the CEO (mov-ing in from global sales & marketing) and Preeti Das from IBM, the new COO. Apart from contri-butions from manufac-turing (30%) and BFSI (65%), it is also eyeing new verticals. Its latest big client is Xerox. Geographic split—America (75%), Europe (15%), Asia-Pacific (8%), and others (2%).

CEO: ShanBala www.birlasoft.com

90Birlasoft

HigHligHTSWas ranked among top 100 outsourcing organizations by IAOP in the year 2011Performed well in insurance services

•

•

will drive the change

Creative advertising opportunities available ...Give a shout to Gulnar Oberoi at [email protected]


THEDQ200

Growth


Revenue (`crore)

366

506

719

38%8% 42%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


1% 6%

99% 94%97%

3%

486

671717

38%-1% 7%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Sour

ce:D

QEs

timat

e

569

711

NA 25%

2010-11 2011-12Domestic Export

Export-domestic break-up NAGrowth Revenue (`crore)

550610

683

87%

13%

89%

11%

NA

11% 12%18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export

Export-domestic break-up NAGrowth Revenue (`crore)

The revenue drivers for FY12 were its focus and steady investments on people, process, and technology within the clinical, regulatory, and safety functional ar-eas of life sciences. This strategy secured signifi-cant multi-year wins in the pharma space. Over FY12, TAKE enhanced its product portfolio to add track and trace software for life sciences customers who have invested in SAP to remain ERP agnostic, and its solutions for hybrid environments.

President and CEO: RamYeleswarapuwww.takesolutions.com

91TAKESolutions

HigHligHTSLaunched PharmaReadyTM 5.0, a web based regulatory compliance solution in Life SciencesReceived ‘leader’ rating in IDC Health Insights’ MarketScape

•

•

Agreements (Omnesys, NextVIEW, Heckyl, Mi-crosoft); launches (fi-nancial applications for NDTV Profit, BBeep), advanced versions (En-lyte Note); and ma-jor client wins (airtel, MphasiS, TCS, HCL, State Bank of Patiala, Huawei, Religare Secu-rities), marked FY12 for Geodesic. Its subsidiary, Chandamama India, commemorat-ed its 64th year by releasing the Chandamama application on the Apple Appstore.

92geodesicinformation

Systems

HigHligHTSGeoAmida deployed by UIDAI in JharkhandCarrom MP ranked #1 application on Apple App store in India, Pakistan, and Saudi Arabia.

••

MD: KiranKulkarniwww.geodesic.com

Sungard solutions port-folio includes risk, per-formance, and treasury management across banks and NBFCs, mar-ket and credit risk, leas-ing and asset manage-ment, trading including algorithmic trading, actuarial, and risk so-lution, and consulting, among others. As part of its foray into education, Sungard tied up with IIM, Bengaluru and Symbiosis for providing technology solutions. The com-pany plans to address nearly 600 universities in the future.

MD, Sales and COO & Country Head, India : AtulSareenandAkilaKrishnakumarwww.sungard.com

93SungardTechnology

HigHligHTSReached 50+ customers across various segmentsAcquired the Pilot solution from TOBAM, a French asset management firm

••

Juniper in FY12 focused on innovative customer solutions in India. It is helping the Essar Group to manage their mobile network security. The company is also man-aging Bajaj Capital’s (financial planning and investment) integrated wired and wireless cam-pus network. Juniper helped Spectranet to extend its geographical reach with the deployments of an IP/MPLS network core running its Junos operating system.

MD (India and Saarc): RaviChauhanwww.juniper.net

94JuniperNetworks

HigHligHTSWorked with the government of Chhattisgarh to link its public agencies and deliver e-government citizen services

•


THEDQ200

Domestic Export


100% 100%100%

382

467

670

22%29% 44%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


98% 95%96%

2% 5%4%

771

621664

-23% 7%-19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


482

40%

60%

600

40%

60%

650

39%

61%

5% 24% 8%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

423

516

645

22%13% 25%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

With the reappointment of VS Rao Karusala as MD, LGS Global Sys-tems earned many good projects including one from the government of AP for Cooperative Oilseeds Growers’ Feder-ation. Along with Price-waterhouseCoopers, it secured a strategic win for implementation of PeopleSoft 9.0 Asset Management at Methanex, Trinidad and another prestigious project for SAP ERP implementation in consortium from Rajasthan Co-operative Dairy Federation.

MD: RaoKarusalawww.lgsglobal.com

95lgSglobalSystems

HigHligHTSCompleted a merger with Ybrant DigitalAppointed M Suresh Kumar Reddy as chairman and managing director

••

FY12 marked the com-pletion of 30 years of business, a highlight for a company which kept its focus on software and IT solutions in the domes-tic market, while other IT firms were eyeing the global pie. And this when the company’s decision to invest in products has been yielding results (STG platform deals, in-surance contributed 40% to revenues). Meanwhile, Mastek also launched a microsite for the financial services industry.

CMD: SudhakarRamwww.mastek.com

96Mastek

HigHligHTSMajescoMastek signs `170 crore contract for modernizing billing and payments platform

•

Adobe India augmented its creative community space by extending sup-port to existing partners and expanding its part-ner base in tier-2 mar-kets. The second half of FY12 was a tougher one, due to rupee deprecia-tion; it had to increase the prices of creative suites by 25%. It also organized Adobe Partner Connection program and recently forayed on cloud offering creative suites on pay-per-use ba-sis. But the facility is yet to hit Indian shores.

Managing Director: UmangBediwww.adobeindia.com

97AdobeSystemsindia

HigHligHTSRoped in Gaurav Kanwal as head of distribution channelsLaunched Creative Suite 6 with support for 10 Indian languages in its InDesign software

••

FY12 was marked by contracts (SBI—1,700 ATMs) and an award (Super Platinum Award for excellence in manu-facturing for Goa man-ufacturing facility at IMEA 2011). The com-pany plans to offshore 200 IT and back-office jobs to India over the next 2 years. It also plans to set up a global IT and business services center in India that will enable Diebold to base its global business services and IT operations in COE (Hyderabad).

CEO: NareshHosangadywww.dieboldindia.com

98

HigHligHTSWico E van Genderen appointed VP-APDeveloped ATM leveraging on 4G technology in partnership with Verizon

••

Dieboldindia


THEDQ200

Domestic Export


74% 72% 55%

26%28%

45%452

537

638

19% 19% 22%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

480535

630

11%10% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

400

500

620

161% 25% 24%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



400

506

604

27%28% 19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

International revenues grew well and contrib-uted 52% to topline in Q4 compared to 32% a year ago. In FY12, international revenue contributed 45% to top-line revenues. The geo expansion it embarked upon has worked well for the company. That was one key strategy during FY12 and also acted as de-risking from overdependence on India. It saw some im-pressive gains in emerging markets like Africa.

CEO: ArvindRaowww.onmobile.com

99OnMobile

HigHligHTSLaunched connected cloud servicesT-Mobile selected its Sync Client to provide contact synchronization for Android phones

••

Legrand acquired UPS business of Numeric Pow-er Systems (`837 crore) and was subsequently renamed as Swelect En-ergy Systems. Powering more than 80% of ATM installations in the coun-try, it bagged many auto-mation contracts. It has major clients like BPCL, NIC Equitas, IIT Ma-dras, Inspector General of Stamps and Registration, ELCOT, and Hospira. Set up a UPS manufacturing plant (Mahape, Mumbai) and expanded its Puducherry facility.

MD: RChellappanwww.numericups.com

100SwelectEnergySystems

HigHligHTSRanked #1 UPS manufacturer by Soft Disk 2011Won Indian Semiconductor Association–ISA Technovation award 2011

••

Sharp focused on devel-oping innovative features for their LCD panels and monitor categories in FY12. It developed small and medium LCD panels using oxide semi-conductor, introduced touchscreen LCD moni-tors, etc. Also, Sharp Corp and Sony Corp signed a joint venture to produce and sell large-sized LCD panels and modules for the establishment and operation of Sharp Display Products Corporation.

Chairman: SunilKSinhawww.sbsil.com

101SharpBusinessSystems

HigHligHTSDelivered large number of 108-inch commercial LCD monitors to Qatar National Convention Center

•

It was a good year for Epson, demonstrating leadership in most of its categories. In DMPs, it stood at #1 with 53% market share and topped in POS printers and pro-jectors with 52% and 14%, respectively. In SF and MF printers it took the #2 position with 32% and 14% market share. What helped was its aggressive channel play with initiatives like nDimension and nSolution programs target-ing channels, SIs, and enterprise customers.

President: ToshiyukiKasaiwww.epson.co.in

102Epsonindia

HigHligHTSL Series Inkjet printers with refillable external ink tanks3D, Apple docking, and entry-level HD ready home theater projectors

••


THEDQ200

Domestic Export


673

92%

715

94%

598

93%

8%6%

7%

21% 6% -16%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

eDomestic Export


95% 88%94%

5% 12%6%

323

481

592

49%18% 23%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



157

NA

205

590

31% 188%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


372

502

577

35%18% 15%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Even though there was a slowdown, Allied Digital is exploring the Euro-pean markets on hopes that the market will change and is also eye-ing the overseas market in relation to its acqui-sition plans. The com-pany’s service arm was its major contributor to the revenues. Its growth strategy is to focus on IT infrastructure management serv-ices business and large customer base in India, the US, the UK, and Australia.

Chairman & MD: NitinDShahwww.allieddigital.net

103AlliedDigitalServices

HigHligHTSIn a better position to leverage cloud computing and services businessParesh Shah was appointed CEO

•

•

104

The company’s 3-pronged strategy—structural reforms, accelerating globaliza-tion, and creating new services businesses—translated into many new wins and growth. It added 12 (total count 118)—spread across India and ME geogra-phies. Verticals like life sciences/oil and gas saw good uptake over the last year. In tandem, the headcount also grew impressively to 3,000 from the last year’s 2,488.

President: Rajeevguptawww.fujitsu.com/in/services/consulting

104FujitsuConsulting

HigHligHTSSet up its 4th development center in BengaluruLaunched SAP qualified city gas distribution solution and a cloud-enabled vendor collaboration suite for retail

••

104

Tech-Com’s foray into mobile segment (100% growth) and healthy growth (40%) in LCD-LED segment was good news for the company. It has taken up national distributorship for Sili-con Power in India and has plans to rope in more brands in FY13. Globally, it now caters to 50 countries through Dubai office. In India, it has opened 300+ new service centers, the number is much more than planned (200) for mobiles.

Director: AmitKumarKediawww.technoindia.com

105TechcomTechnologies

HigHligHTSBagged ‘Best Innovation Eco Friendly TFT Monitors’ and ‘Value for Money Indian Peripheral’ awards by NCN in 2012

•

In Q3 FY12, IBS took an inorganic initiative by acquiring Bengaluru based Moveo Systems which develops next generation human in-teraction solutions for airports. This will ramp up and strengthen the airport operations’ line of business of IBS. Other key developments include its partnership with Zebra Technologies to provide end-to-end safety and logistics planning solution and a deal with Italy based Cargoitalia for its iCargo solution.

CEO: RajivShahwww.ibsplc.com

106iBSSoftware

HigHligHTSRetains CMMI Level 5 accreditationAppoints Vikash Sureka as its new CFO

••


THEDQ200


245

426

566

74%NA 33%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate


Domestic Export


330

453

558

37%32% 23%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Domestic Export


100% 100% 100%

346

550 545

60%18% -1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Growth*Export-Domestic Breakup NA

Revenue (`crore)

388416

539

7%-7% 30%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

ITC Infotech acquired over 80 new custom-ers this fiscal. Europe remained a key market and new offices opened in France, Germany as well as in Hong Kong and Korea. In India de-velopment centers were set up in Pune and Ben-galuru. Entered into a 4-year partnership with Norway’s Bergen Group Rosenberg and another with Finn-ish company, Solteq Oyj. Also expanded alliance with In-talio Inc, a private cloud computing solutions provider.

CEO:BSumantwww.itcinfotech.com

107iTCinfotechindia

HigHligHTSCertified as an ISO 20000 organizationLaunched the company’s 1st software product—OptSustain

••

Kingston saw good growth in SSD business with India sales growing by 110%. Sales volumes for USB flash drives and Micro SD cards doubled. Kingston continued add-ing new products to its USB 3.0 Flash drives. Its biggest launch last year was the Wi-Drive for Apple devices. The company consolidated its position in India by strengthen-ing channels. Focus was on SSDs, USB Flash drives, with emphasis on the secure USB Flash range.

Director, marketing: VishalParekhwww.kingston.com/India

108Kingstonindia

HigHligHTSRevamped distribution structure for flash products reducing partners from 7 to 5Traction seen in B2B and corporate segment and smaller cities

•

•

A marginal decline in consolidated revenues, but, interestingly, it was able to post a healthy EBITDA of 25%. The company had an order book worth `249 crore, setting the stage for a healthy FY13 Q1. On the business side, it successfully rolled out PointRed mobile WiMax network in 3 African countries. It also aggressively tapped the burgeoning data center market by building 4 data cent-ers for clients in BFS and other verticals.

Chairman: RamKumarwww.gcl.in

109geminiCommunications

HigHligHTSSuccessfully completed consulting work for a data center project in DubaiIts subsidiary, PointRed secured major orders in ME

•

•

Betting big on gaming and advertising, the company set up dedi-cated center in Mumbai to address the burgeon-ing demand from these verticals. The company also announced the availability of a compre-hensive LTE small cell software suite for 4G broadband wireless. It also expanded the head count at its visual computing lab in Bengaluru on the strength of a strong order book. It became a preferred partner of Microsoft’s computer games.

CEO & MD: MadhukarDevwww.tataelxsi.com

110TataElxsi

HigHligHTSAppoints N Talbot as global design head and S Madhavan as CFOEntered into JV with A Squared Entertainment Squared Elxsi Entertainment (A2E2)

••


THEDQ200

Domestic Export


100% 100% 100%

171

431

526

152%36% 22%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

* Export-domestic breakup NAGrowth Revenue (`crore)

546520

-5%

574

-17% -5%

2010-112009-10 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


468499 516

100% 100% 100%

7%-30% 3%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


21%

25%

25%

79% 75%75%

216

347

504

61%26% 45%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Western Digital’s key distributors—Reding-ton, Ingram, and Neo-teric—drove the bulk of volumes. The lean distribution model gave the company more gran-ularity and focus. It also embarked on deepening its play on focused ver-ticals as the demand for storage remained upbeat throughout the year. Despite the floods in Thailand, West-ern Digital seems to have leveraged H1 optimally, and that cushioned the impact in H2.

Sr Director: KhwajaSaifuddinwww.wdc.com

111WesternDigitalindia

HigHligHTSLaunched myWD channel programDeepened its presence in upcountry markets

••

Topline revenue declined, but Q4 was the silver lin-ing pushing revenues up by 1.2% q-o-q, and EDITDA was up 37%. However the concern ar-eas were the downtrend in both software serv-ices and products that went down by 2.3% and 29.6%, respectively from FY11. Over the year, Sas-ken’s agreement with Qualcomm to be an ATL for the North American market puts it in a position to provide high-quality performance testing on 3G/HSPA+ platforms.

Chairman and CEO: RajivCModywww.sasken.com

112

HigHligHTSLaunched Linux based media framework & services on TI DaVinci digital media platformBagged Sony Ericsson’s best supplier award yet again

•

•

SaskenCommunicationTechnologies

104

Despite an increase in non-recurring restructur-ing charges, the compa-ny’s revenue increased only by 3.3%. Deep trans-formation to globalize processes, offerings, and tools led to increased commercial efficiency and productivity gains. It has launched ‘Steria RightSecurity Services’ to outsource security service requirements and partnered with Experimentus to become among the first organizations in India to offer Test Maturity Model Integrated (TMMi) e-surveys.

CEO: MukeshAghiwww.steria.co.in

113Steriaindia

HigHligHTSLaunched ‘Steria RightSecurity Services’Certified with the Capability Maturity Model Integration (CMMI) Level 5

••

Till August 2011, Om-nitech concentrated on integration activities in Europe after the acquisi-tion of Avensus ($9 mn). With an increased focus on R&D, it launched REVIVE (a DR serv-ice on the cloud) and is concentrating on OMNI Messaging Hub. It also innovated CIO Dash-board (for better decision-making). The top 10 customers contributed 50% to revenues, more than 60 new customers were added.

MD: AtulHemaniwww.omnitechglobal.com

114OmnitechinfoSolutions

HigHligHTSOpened offices in Japan, Australia, Ahmedabad ,and PuneAppointed Francis D’Souza as VP, practice head, Managed Services

••


THEDQ200

Domestic Export


100% 100% 100%

339

406

501

20%-47% 23%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

528

373

484

-30%40% 30%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

327

381

480

17%23% 26%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

463 482 477

100% 100% 100%

4%-19% -1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


104

FY12 witnessed launch-es (PowerARMS, TRAD-EDART, TSO Computa-tion System, eRegistry, and ECS) in the power trading area; tie-ups with BSE (to conduct equity derivative trades on ODIN); deployment of eXtremeDB in its Mi-crosoft Windows Server based DOME trading platform and in other software products. Meanwhile, SMX (2045% growth) and GBOT (63% growth) completed one year of operations, while NBHC tied up with 2 banks.

Chairman and group CEO: JigneshShahwww.ftindia.com

115FinancialTechnologies

HigHligHTSAwarded Golden Peacock HR Excellence award 2011MCX completed IPO (first listed exchange in India)

••

The company acquired a 49% stake in Qatar based Phoenix Interna-tional that led to a sud-den increase in its fig-ures. It launched SaaS; however its stock fell down on the same day. It covers design, engineer-ing, and commissioning of fire safety and secu-rity with main focus on fire prevention and protection. With focus on retail and SME sectors, it has an installed capacity to produce 300,000 units per year of all security products.

116ZicomElectronicSecurity

Systems

HigHligHTSLaunched fingerprints locksAcquired stake in Qatar’s Phoenix International for $15 mn

••

CEO: AnandSwaminathanwww.zicom.com

Excelling in the surveil-lance space, Fortune grew its gross revenue to `480 crore in FY12. Surveillance distribu-tion business did very well for the company. Flash drive distribution also grew by close to 50%. Norton business only grew by 20%. Hard drive business of Fortune also performed fairly well with 15% growth in FY12. Last year, Fortune expanded its distribution network and opened office in Raipur, Chattisgarh.

CEO: Manojguptawww.fortune-it.com

117FortuneMarketing

HigHligHTSFlash drive distribution picked up in FY12Surveillance business vertical was a growth driver in FY12

••

Subex witnessed a dip in services revenue by al-most 25%, bringing the total revenue down. Net profit rose by 7%. The company sold its acti-vation and provisioning assets and business to NetCracker Technology Corp after finding no business opportunity in the space. It also bagged a deal from one of the Europe’s leading mobile solutions company to provide ROC partner settlement solution in a managed services format.

CEO: SubashMenonwww.subex.com

118Subex

HigHligHTSRanked #1 in revenue assurance and fraud management by GartnerIntroduced prepaid channel assurance solution

•

•


THEDQ200

Domestic Export


171

261

469

95% 95%

100% 5% 5%

53%6% 80%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

eGrowth Revenue (`crore)

415435 452

2% 5% 4%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Domestic Export


100% 100%100%

259298

432

NA 15% 45%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

270

320

432

100% 100% 100%

19%-7% 35%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


India forms an important part of Google’s world-wide business operations and its R&D centers in Bengaluru and Hydera-bad have been actively working on developing new cloud applications. FY12 was witness to new offerings such as ‘India Get Your Business On-line’, Business Photos, WeOW, business photos pilot, and Google Apps Vault. The company has shown keen interest in further expanding its operations here in the coming months.

VP India, sales & ops: RajanAnandanwww.google.co.in

119googleindia

HigHligHTSThe company faced some challenges on account of increased competition from Microsoft, and launch of an anti-trust probe

•

FY12 was a bad year for components and all the major distributors strug-gled to sustain volumes. AMD too faced the heat of chips from Intel as well as sluggish de-mand. Estimates suggest AMD has around a sub 10% market share in the notebook and desk-top categories in India, thanks to netbooks and vendors like Acer and HP driving its products for better value for money and higher graphical capabilities.

MD: RaviSwaminathanwww.amd.com/in

120AMDindia

HigHligHTSGlobally JMP Securities downgraded its stock last July citing its role as an alternative to Intel corp becoming irrelevantExpands its partner ecosystem in India

•

•

104

Ricoh India secured a healthy growth trajec-tory with 44% growth in FY12 and is very much on its way to be-coming a `1,000 crore business in the year 2013-14, as intended. In order to grab a big chunk from the printer market, it flexed its channel muscle to 300 partners which it wants to strengthen by adding 500 more this year. Besides, it partnered with Accel Frontline Serv-ices for support.

MD & CEO: Tetsuya Takanowww.ricoh.co.in

121Ricohindia

HigHligHTSTetsuya Takano took over as MD & CEO of Ricoh IndiaEstablished IT R&D laboratory in Bengaluru

••

CommScope Systimax’s FY12 revenues not only reflects smooth transi-tion and acquisition by Carlyle group, but has also helped in expan-sion and consolidation in North/East regions of India. The company has now adopted more focused approach in market to become a ca-bling and networking advisor to its clients instead of sales approach.

MD: NatarajanViswanathanwww.commscope.com

122CommScopeSystimax

HigHligHTSFocused on Indian clients in banking, IT, and healthcare aggressivelyIntroduced imVision software for network management and BI

•

•


THEDQ200

300

432 432

100% 100% 100%

44% 0%9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

eDomestic Export


382 391430

2% 10% -3%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



400 382428

100% 100% 100%

-5% 12%NA

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


Domestic Export


100% 100%100%

321369

425

15%10% 15%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

FY12 failed to repeat the previous year’s per-formance. After a 9% and 44% growth in the previous fiscals it just managed to pull mar-gins to match the FY11 figures. This inability to grow can be attributed to the market conditions faced during FY12 (de-valuation of the rupee and scarcity of HDDs owing to floods in Thailand) affecting margins.

Director: AnilMhaskewww.datacare.in

123DataCareCorporation

HigHligHTSDell continued to be a major vendorIntends to open service centers at major distribution points like Kolhapur, Sangli, Satara, etc

••

PE firm Citi Venture Capital International completed the acquisi-tion of Ness Technologies in a $307 mn deal in Oc-tober 2011. Israel based Ness has offshore cent-ers located in Bengalu-ru, Mumbai, Hyderabad, Pune, and Chennai. A good year for Ness with deals including a $1.5 mn 3-year deal with Pegasus Solutions for collaborative soft-ware development, a $2.5 mn contract with Vix and a multi-million dollar contract with Mivtachim Group.

CDO & President: SatyajitBandyopadhyaywww.ness.com

124NessTechnologies

HigHligHTSAppoints Sachi Gerlitz as executive chairman and Ofer Segev as president & CEOExpanded its alliance with Pegasystems

•

•

Maxtone witnessed a growth of 12% in FY12 as it largely focused on its own brands—HIS and MAXFORCE. FY12 was a year of diversifica-tion in its product port-folio. Maxtone is selling 4,000 AIO units per month but plans to scale it up to 10,000 units per month by the end of Au-gust. Also, it wants to scale up to 4,000 per month units for keyboards by the end of the year.

CEO: ChampakRajgurjarwww.maxtone.com

125MaxtoneElectronics

HigHligHTSMicrosoft appoints Maxtone as OEM associate distributorWorking on a tablet meant for students, FMCG, and hospitality industry

••

The company did not do too well owing to 30% drop in customer buying sentiment (since Q3), shortage of devices ow-ing to floods in Thailand, and inconsistent dollar pricing. But it did man-age to keep its margins afloat. It also launched its own brands namely, Class 10 cards—high speed cards for professional photographers, and flash drive and flash cards for smartphones (8 GB, 16 GB, 32 GB, and 64 GB).

CMD: DushyantMehtawww.mediaman.co.in

126Mediamaninfotech

HigHligHTSAppointed ND by ASRock for its motherboardsIncreased focus on server and gaming motherboards

••


THEDQ200

Domestic Export


100% 94%

6%

99%

1%306

411 422

-9% 34% 3%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

273

349

418

9% 28% 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


95%

5% 5%7%

95%93%

326289

409

-11%-5% 42%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


21%

22%

22%

79% 78% 78%

193

281

407

46%19% 45%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Despite a challenging year with instances like the forex fluctuations, Accel managed to tide over its H1 losses by improved performance in Q4. H2 saw a slew of new initiatives aimed at maximizing revenues, reducing overhead costs, and creating better re-turns for its investors. To that end it leveraged on its strengths in SI, infra manage-ment and outsourcing, and took a synergetic approach to becoming a consolidated IT services provider.

CEO: NRPanickerwww.accel-india.com

127AccelFrontline

HigHligHTSAmalgamated Ushus Technologies, embedded SW company for profitabilityBig ticket wins—GAIL, National Insurance Corporation

•

•

Autodesk, deepened presence in India with its 3D design and lat-est design and creation suites. In October 2011, it launched Autodesk Cloud—a collection of over 12 web based capabilities, products and services that en-able customers to ex-tend their desktops with greater mobility, new viewing and sharing capabilities and more computing power. Autodesk expanded the sales force and channel base as well.

Vice President & MD: RajivNairwww.autodesk.in

128Autodeskindia

HigHligHTSAnnounced an open distribution network in the country to significantly expand its presence in IndiaUpped its ante in tier-2 cities

•

•

Although R Systems ex-perienced a slump last year, a strong focus on verticals led to revival. The largest revenue share of 35% is from tel-ecom—most of it cred-ited to the acquisition of Computaris (UK) worth £9 mn. Government con-tributed the least (less than 4%). Security was one of the 5 separate verticals till the last financial year, now it part of the other verticals.

CEO: SatinderSinghRekhiwww.rsystems.com

129RSystemsinternational

HigHligHTSAchieved SEI CMMI level-5 Standardization50+ projects on Agile engagement model delivered

••

For FY12, e-learning business contributed 98% to revenues (signed more than 1,000 schools in India); awarded (4 Brandon Hall awards and Golden Peacock CSR award); appointments, new clients, and key ge-ography (North America) ensured Tata Interactive Systems remained in headlines. The company’s focus of FY12 of strengthening on CLASSEdge, evaluating new sectors, developing training programs for clients, etc, will continue in FY13.

CEO: SanjayaSharmawww.tatainteractive.com

130TatainteractiveSystems

HigHligHTSSelected among Top 20 IT training companies globally by TrainingIndustry.comLaunched mobile learning platform LearNow for organizations

•

•


THEDQ200

294

348

401

95% NA95%

5%5%

18%6% 15%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export

Export-domestic breakup NAGrowth Revenue (`crore)

Domestic Export


328 341372

4%11% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


Domestic Export


100% 100%100%

228

278

340

22%14% 22%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%

590

325

-45%74%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Growth was uniform across verticals with major boost coming from travel and media & en-tertainment Growing at an average rate for 26% post-recession, the com-pany has shown its mus-cle with purely organic growth. In the last fiscal, it adopted a new strat-egy of diversifying from being a pure play product engineering firm to end-to-end services provider for enterprises resulting in rapid growth in its enterprise account.

CEO: ArunNathaniwww.cybage.com

131CybageSoftware

HigHligHTSTie up with European hotel chain Partnership with Israeli mobile marketing provider on Android tablet application

••

McAfee has been ex-panding its security soft-ware offering to network security in the enter-prise vertical. In India, constant movement of top McAfee executives in the past 2 years was a concern area with chan-nel partners and enter-prise customers. In Feb-ruary this year, Jagdish Mahapatra was appointed as MD for India and Saarc. Intel’s acquisition of McAfee provided the chipmaker an entry into the non-PC market in India.

MD India & Saarc: JagdishMahapatrawww.mcafee.com

132McAfeeindia

HigHligHTSSaw a 27% plus drop in global revenuesLaunched database security solution for large enterprises & SMBs

••

In FY12, Red Hat ac-quired Gluster for $136 mn to enhance its port-folio in storage solution for enterprises’ private and public clouds and hybrid storage needs. Red Hat started pack-aging Gluster’s Open-Stack into its own Fe-dora Linux project. Also, it continued to be the dominant player in the Linux market with custom-ers such as LIC, NIC, Justdial, Euronet, Infosys, SBI, UIDAI, etc.

Country General Manager: AnujKumarwww.redhat.com

133

HigHligHTSInvested on 2 excellence centers in Bengaluru and PuneIt entered the storage market with Gluster

••

RedHatindia

Despite a 33% rise in sales, Transcend India took a big hit in revenue due to the sudden drop in prices of flash and memory products. The company roped in play-ers like Snapdeal.com and Letsbuy.com to push products at prices higher than it can at retail. It has shifted its focus to indus-trial product lines in India along with consumer products. This year, globally in the pen drive market, it has moved up to #3 as per Gartner.

Regional Head, South Asia: gordonWuin.transcend-info.com

134Transcendindia

HigHligHTSHCL is no more the ND for Transcend IndiaThailand floods affected hard drive business badly

••


THEDQ200

Domestic Export


100% 100% 100%

116

213

320

84% 50%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

0%

Domestic Export


100% 100%100%

144

230

315

60%10% 37%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

220

100% 100% 100%

275303

25%33% 10%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


Domestic Export


96% 95%96%

4% 5%4%

180

255

295

42% 16%-10%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

FY12 saw some new and innovative product launches. Some of these include the R6300 Dual Band Gigabit Wi-Fi Router based on Broad-com’s 802.11ac Router Platform and universal Wi-Fi Range Extender (WN3000RP). The company is launching L2 & L3 switches in India soon. Education, retail, healthcare, and government were major contributors. By end of FY12, Subhodeep Bhat-tacharya joined as regional director, India & Saarc.

Regional director, India & Saarc: SubhodeepBhattacharyawww.igt.in

135Netgearindia

HigHligHTSFocus is on SMB infrastrucutre in IndiaStrengthened its router, switches, and WLAN product portfolio

••

Rittal introduced in-novative products and strengthened its portfo-lio in FY12. It also plans to launch rear door cool-ing units, new IT racks and inline cooling units as well as data center management software. In FY12 it provided cooling units to Tata Institute of Fundamen-tal Research and DC services to Financial Technologies. It completed the largest project of providing rack facilities to Cisco India in Bengaluru in FY12.

CEO: AjayBhargavawww.rittal-india.com

136Rittalindia

HigHligHTSLaunched its energy saving cooling units of the “Blue e” generationPlans to launch DC management software

•

•

Comviva got innovative services to Indian VAS market and performed fairly well in FY12. Some of these services include self-care ap-plication, data pack-ages for MDP, etc. The company also partnered with many telecom serv-ice providers in FY12. These deals include air-tel Africa’s managed services, Banglalink’s mobile insur-ance service, and NationLink Telecom’s mWallet service in North Africa.

CEO: ManoranjanMohapatrawww.comviva.com

137Comviva

HigHligHTSComviva joins MasterCard’s Mobile Money Partnership programairtel Africa selects Comviva’s ‘Dynamic Discounting Solution’ for 5 African Countries

••

GlobalLogic furthered its presence in India, growing inorganically by almost 15%. Acquisition of Hyderabad based Ro-fous Software resulted in expansion. Manpower numbers reached 3,500 in India, with further plans to hire. Acquisi-tions took development center numbers to 4 hor-izontal sectors such as mobility and wireless, which were the biggest drivers of growth and the company bets big on mobility for future growth.

MD: SunilSinghwww.globallogic.com

138globallogicindia

HigHligHTSNamed the premier training partner for AppceleratorAcquired Rofous Software

••


THEDQ200

Domestic Export


146 155

291

7% 9% 12%

93% 91% 88%

6%-18% 88%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

274 280 290

5% 4%2%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

292270 282

-8%-11% 4%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

180202

280

12%-5% 39%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

104

Appointments; acqui-sitions (72% stake in Cignex for $17.39 mn cash deal and Vista In-fosystems); expansion of geographical reach (Nashik, Bosnia, and Ahmedabad); and im-plementations (Blue Star and HDFC Securi-ties) made headlines. The publishing segment contributed 40%. Datamatics plans to invest `25 crore to expand operations in Gujarat. and $40 mn for its acquisition plans (global as well as Indian companies).

Vice chairman & CEO: RahulKanodiawww.datamatics.com

139DatamaticsglobalServices

HigHligHTSRanked among top 20 leaders in financial services by IAOPUnveiled CoE at Puducherry

•

•

Leveraging on its exist-ing businesses, Jupiter International showed a slight growth in its over-all revenue in FY12. Considerable contri-butions came from distributing ASRock’s motherboards, UPS business, and its new DVDR manufacturing. It also introduced new products like memory products (RAM), CFL battery, and 3G data cards. It has also introduced new variants to its existing product range.

MD: Alokgarodiawww.jil-jupiter.com

140Jupiterinternational

HigHligHTSStarted manufacturing DVDRs in FY12Introduced new products like RAM, CFL battery, and 3G data cards

••

Ranked among the top 5 Indian companies for corporate governance, Nucleus did well. Op-erating profit improved to 12.6% of revenue against 11.3% last year. The company had a for-eign exchange gain of `3.34 crore as against a loss of `0.74 crore for the previous year. FinnOne ranked the company as the ‘World’s #1 selling lending software product’ and ranked fourth in global sales across all banking products by IBS Publishing, UK.

CEO: VishnuRDusadwww.nucleussoftware.com

141NucleusSoftware

HigHligHTSNoida and Jaipur locations were certified for ISO 27001 by BSITied up with Saudi Arabian auto finance major, Aqsat

•

•

Government was the largest contributor with 17% (10% in the pre-vious year). The UID project for biometrics gave business worth `45 crore. The company also tied up with Indian Overseas Bank, Indian Bank, and SBI for in-troducing biometrics re-placing ATM passwords. With manufacturing and BFSI contributing 12% each, the lowest contributor was the retail. The sales were high in switches and cabling while routers’ sale was the lowest.

Director: VMuraliwww.precisionit.co.in

142Precisioninfomatic

HigHligHTSAwarded HP’s Best Total Customer Experience Partner–2012 Partner Excellence AwardSME Channels–Top 10 SMS Solution Provider 2011

•

•


THEDQ200

Domestic Export


98%

98%

2%

98%

2% 2%

169

233

280

38% NA 20%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


92% 92% 94%

8% 8% 6%

235 240

274

2% 14% -54%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

205

241

274

18%18% 14%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

130

181

271

39%NA 50%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Some key IT contacts in-cluded SimpliFlying for social media consulting to the airline industry and with Amazon web services for cloud based services.IGT launched multiple services and CoEs in the integrated IT-BPO serv-ices domain: Irregular Operations (IRROPS), crew travel management, cargo management, mobility and social media, BI, architecture and business consulting, SAP integration, testing services, TPF/ mainframe, SOA/middleware, etc.

CEO: VipulDoshiwww.igt.in

143InterGlobeTechnologies

HIGHlIGHTSIGT became the first travel company in APAC to get a COPC 4.4 and a PCI DSS 2.0 certificationSigned IT contracts with over 10 travel and aviation brands

•

•

The company, which had raised debt to fund its acquisitions and expan-sion plans, is nearing closure of debt restruc-turing. In July last year, Cranes was also looking to raise equity by offload-ing 26-49% in 2 of its 3 subsidiaries—engineer-ing, analytics, and tech-nology. For Cranes, FY12 was also riddled with administrative problems and large scale attrition of key personnel. Cranes provides products, produc-tized solutions, services, and R&D in future technologies.

MD & CEO: AsifKhaderwww.cranessoftware.com

144CranesSoftwareInternationalltd

HIGHlIGHTSShifted corporate office within Bengaluru as a cost control measure

•

Claiming to achieve an organic growth of almost 10% last year, more than 90% of its revenue has come from the private sector, where it has tied up with every private bank in India. It intro-duced e-pay products and brown label deploy-ment and its workforce numbers rose by 15%. The company has opened new facili-ties in Delhi, Bengaluru, and Chennai.

145EuronetServicesIndia

HIGHlIGHTSAcquired PayNet RomaniaLu M Córdova is named to Euronet board of directors

••

CEO: SanjeevBorwankarwww.euronetworldwide.com

For quite some time, Check Point had been in the fray for changing the box UTM landscape by introducing software blade architecture. FY12 saw that dream finally taking shape. It saw good growth across key financial metrics, driven by the newly introduced array of network security appliances. It also bagged major deals from the government and introduced ThreatCloud, the first collaborative network to fight cybercrime.

MD: BhaskarBakthavatsaluwwwcheckpoint.com

146CheckPointSoftware

TechnologiesIndia

HIGHlIGHTSAcquired GRC leader Dynasec to extend 3D security solutionsHigh customer retention rate of 95%, with 65% revenue from existing customers

••


THEDQ200

Domestic Export


99% 99%99%

1% 1%1%

166

200

265

20%11% 33%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

190

220

260

100% 100% 100%

16% 3% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


Domestic Export


100% 100%100%

120

230253

17% 92% 10%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100% 100%

165

196

248

19%-10% 27%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

RS Software continued its focus on the elec-tronic payments in-dustry with enhanced capabilities in e-com-merce and m-commerce. It made investments to strengthen its sales and account management teams. There has been a consistent growth in revenues from existing and new accounts. The company acquired new customers including some global leaders in the electronic payments industry.

Chairman & MD: RajJainwww.rssoftware.com

147RSSoftware

HIGHlIGHTSFiled patent for ‘systems and methods for facilitating customer acquisition by businesses’Mobile platform enablement of news dissemination

•

•

Roop Technology regis-tered a growth of 18% in FY12. During the year, it partnered with TP-LINK for distribution of its networking prod-ucts across India. Major growth drivers proved to be tier-2 and -3 markets where it gained market share. Further extending its portfolio into securi-ty, IP/CCTV surveillance and antivirus software business, it showed signs of diversification. It also entered into a tie-up with HP supply division.

CEO: UmangMehtawww.rooponline.com

148RoopTechnology

HIGHlIGHTSDiversified into security/ IP/CCTV surveillance and antivirus software business

•

104

Toshiba India enhanced its laptop portfolio fairly well in FY12. It launched the world’s first glasses-free 3D lap-top, integrating simulta-neous 2D/3D display on single screen in India. The company focused on enhancing features like HD entertainment and contemporary styl-ing to their products in FY12. It also launched 2 new al-luring series in its laptop range—Satellite series L740 and L750 in FY12.

CEO (India): KenjiUraiwww.toshiba-india.com

149ToshibaIndia

HIGHlIGHTSLaunched its 2012 range of Satellite Series laptopsSoon to launch its tablet ‘Thrive’ in India as well

••

FY12 witnessed a major categorizing of the sales into enterprise and channel (23% growth), increased focus on e-gov projects (wins like APDRP), and success of the ATM business (20% growth). The year also more clients coming in like Central Bank, Dena Bank, Syn-dicate Bank, and UCO Bank. The UPS business (Eaton) contributed 12% to revenue while the BFSI segment con-tributed the highest (60%).

CEO: MukulSinghalwww.lipidata.in

150lipiDataSystems

HIGHlIGHTSAwarded the best distributor by BrotherOpened 10 branch offices

••


THEDQ200

Domestic Export


100% 100%100%

153

270243

76%-11% -10%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


86% 80%83%

14% 20%17%

199216

242

9% -6% 12%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


132

175

100%100% 100%

240

23% 33% 37%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100% 100%

210225

240

7%NA

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

7%

Topline hit was not much of a worry for Valuepoint as it saw its profits doubling. The hit was more due to the ab-sence of big-ticket wins like the multi-crore project it bagged in FY11. In FY12, it was more rational and was able to create a balance between volume and value. It focused heavily on cloud and services and gained good traction in that space.

CEO: RSShanbagwww.valuepoint.in

151ValuepointSystems

HIGHlIGHTSSees more growth in the automated management services business over traditional IM and AMSGood deals form vertical like Pharma AMS solutions

•

•

Over the year, Cadence in India appointed FTD Automation as its Value Added Reseller. FTD be-came the only authorized distributor of Cadence’s OrCAD products like Or-CAD design suites in In-dia. FTD will also provide strong localized technical support and training for current Cadence OrCAD users. In India, the company also made efforts to foster talent for semicon design through its Cadence University Program.

MD: JaswinderAhujawww.cadence.com

152CadenceDesignSystems

HIGHlIGHTSAnnounced industry’s first 20 nm design based on the ARM Cortex A15 MPCore processorCollaborate with Imec to offer Shuttle program to Indian universities

•

•

Revenues grew to `240 crore in FY12 showing an impressive growth of 37%. The increase is credited to many deals that AGTE bagged last fiscal. The company was appointed distribu-tor of HCL and started importing of prod-ucts of Asus laptops, Apotop memory, and AOC Monitors. Aldous Glare was appointed as AOC dis-tributor in Kerala. It also set up a corporate office in its own building.

CEO: GeorgeThomasWebsite: www.aldousglare.com

153AldousGlareTrade&Exports

HIGHlIGHTSAppointed as tier-1 distributor of Asus laptops, netbooks, and tablets in Kerala & KarnatakaStarted new exclusive regional partner (ERP) at Thrissur, Kerala

•

•

Caltron added new part-ners to its kitty in FY12 that included Kasper-sky, Silicon Powers, Sandisk, Micromax, etc. The company’s FY12 revenue was `240 crore showing a growth of 7% compared to FY11. Cal-tron started IBM servers distribution last year and also strengthened its presence in Eastern & Northern India. The company plans to foray into retail and services industry in coming the years, apart from strengthening its own branding.

Director: PlSuhasariawww.caltrongroup.in

154CaltronGroup

HIGHlIGHTSManaging over 2,000 IT outlets in East & North IndiaPlans to enter a SAP environment

••


THEDQ200

Domestic Export


100% 100%100%

204224

237

10%-3% 6%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e109

195

238

100% 100% 100%

79%40% 22%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

eDomestic Export


Domestic Export


100% 100%100%

93

217230

134%365% 6%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100% 100%

104

203

235

95%NA

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

16%

Restructuring; increase in services contribution (26%) and West India (4%); increased invest-ments (Mumbai, Pune, Cochin, Trivandrum, Coimbatore, Vizag, and Vijaywada), new ven-dors (Fujitsu, EMC, Hi-tachi, and Acer); IT/ITeS segment (45%); and the operations in Karnataka (51%) marked FY12. Meanwhile, the company has become more client focused and hence more OEM agnostic, which is helping it to penetrate new clients.

MD: RaviVerdeswww.frontier.in

156FrontierBusinessSystems

HIGHlIGHTSCorporate office achieved LEED Gold certification from USGBCIncorporated a green data center

•

•

Balaji Solutions added distributorship of Canon inkjet printers for In-dia, and Asus laptops in Punjab, Chandigarh, and Chennai. It may add one or two more products to its kitty by the end of FY12. But the company has no expansion plans this year as it wants to concentrate on exist-ing branches. Balaji Solutions is keen to push its pen drive sales aggressively to touch 25-28 lakh per year.

CEO:RajendraSeksaria155BalajiSolutions

HIGHlIGHTSSold 16 lakh pen drives in FY12Gained national distributorship of Zinc Global for its Zinc tablets

••

FY12 could not be a re-peat of the phenomenal growth that Tally had registered in the previ-ous year because of its own decisions and the slump in the market. It could not take its in-stalled license base to the next level and is still at less than 7 lakh. In or-der to increase its reach further, Tally tried to flex its channel muscle and conducted several awareness programs to educate the channel—close to 121 workshops in 55 cities.

CEO & MD: BharatGoenkawww.tallysolutions.com

158TallySolutions

HIGHlIGHTSTraining 10,000 BPL youths in Gujarat for employmentPlans to achieve $1 bn mark by 2014-15

••

Heavily investing in partner growth, Brocade added close to 30 part-ners in FY12. It added many key wins to its kitty which strengthened its SAN and IP business. Some deals in the IP business include Bharti airtel, TCIL, Federal Bank, ONGC, SBI Bank, Sify Technologies, L&T, Omega Healthcare, while in SAN it bagged deals with UID, BSNL, Tata Group, Axis Bank, Indus Towers, Symantec, Bharat Electronics, and IOCL.

Acting Country Head: EdgarDiaswww.brocade.com

157BrocadeCommunications

SystemsIndia

HIGHlIGHTSAdded 30 partners in India in FY12Key initiatives in India includes IP ethernet fabric

••


THEDQ200

Domestic Export


100% 100%100%

109

184

224

69%16% 22%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


93% 98%97%

7%

2%

3%

143131

227

-8% 73%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

NA



168

204223

21%-11% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

169186

224

10%46% 20%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Software and services are still the major rev-enue contributors for HDS (50%). The verti-cal spread remained unchanged—BFSI, tel-ecom, and IT. Solution wise, it was virtualiza-tion that saw good mo-mentum. Strategically, it aligned its product and solutions portfolio around a 3-tiered cloud model—infrastructure, content, and information that builds on existing IT investments to provide a single virtualization platform for all data.

VP & GM: VivekanandVenugopalwww.hds.com/in

160HitachiDataSystems

HIGHlIGHTSGlobally, acquires BlueArc Corp, a leader in scalable and high-performance network storageExpands into North East by opening a new office in Kolkata

•

•

D-Link launched its cloud product portfolio to emphasize its commit-ment to the cloud space integrating with their my-dlink platform. D-Link launched new range of HD cameras, DGS-6600 series chassis switches, IPv6 ready managed switches in enterprise space whereas in the con-sumer space, the company launched 3G routers and mydlink cloud services. D-Link also rolled out its broadband network solution with a state government undertaking in FY12.

MD: GaryYangwww.dlink.co.in

159

HIGHlIGHTSFY12 was an ‘era of cloud’ for D-Link Rolled out its broadband network solution with a state government undertaking

••

D-linkIndia

In FY12 Ramco estab-lished itself as a promi-nent player in on-de-mand ERP on cloud and laid out the platform for taking its ERP on cloud to global customers. It added 2 new products on analytics and gate-way. In addition, it an-nounced the launch of its ADF solution, a part of the banking analytics suite of offerings which enables banks to automatically ad-here to the RBI guidelines for submission of returns.

CEO: VirenderAggarwalwww.ramco.com

162RamcoSystems

HIGHlIGHTSAppoints Virender Aggarwal as the new CEOIncorporates a wholly owned subsidiary named Ramco Systems FZ-LLC in Dubai

••

The company is fast emerging as one of the top tier-2 distributors in India. Over the year it upped its ante signifi-cantly on the notebook space and also added vendors like Apple for iPad. In the last 2 years, it has also de-risked it-self from predominantly being a Dell player to a broader portfolio distrib-utor with vendors like Lenovo, and diversified its portfolio. Its retail foray also worked well over the year.

CMD: JayamuniRaowww.sogoindia.com

161

HIGHlIGHTS#1 distributor for Lenovo in SouthOpened 2 new retail stores in Bengaluru

••

SogoComputers

CyberMedia Announces its new Platformto Subscribe Magazines on iPad, Android & PC

http://digisub.ciol.com

Please click here to subscribe!

For collaboration opportunities please get in touch with Manish Verma [email protected]

BIOSPECTRUMVOICE&DATADATAQUEST PCQUEST


THEDQ200

Domestic Export


100% 100% 100%

110

160

220

46%34% 38%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%100%

226241

221

7%-20% -8%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100% 100%

106

NA

125

215

18% 72%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100% 100%

190 181

216

-5% 19%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

0%

Polycom focused on strengthening its cloud strategy. It concentrated on the open-standards approach and integrated with many unified com-munications and social networking applications, such as Microsoft Lync 2010, IBM Sametime, and Jive’s social busi-ness platform. It also tied up with Lenovo, HTC, and Ericsson to deliver video software and voice communications to PCs and mobile de-vices as well as VaaS offerings to enterprises.

MD: NeerajGillwww.polycom.co.in

164PolycomIndia

HIGHlIGHTSPolycom acquired ViVu as well as HP’s halo business Software solution for Apple, Motorola Mobility, and Samsung Tablets in FY12.

••

Loss for the year, mainly due to impact of the de-preciating value of rupee on forward exchange con-tracts, was `5.05 crore. However it established several solutions such as life sciences, smart energy, and semiconduc-tors with specific focus on cloud computing, enterprise mobility, data storage, and electronic design services. The company joined the SAP PartnerEdge Program and also partnered with QNX Software Systems.

CEO: PankajAgarwalwww.mindteck.com

163Mindteck

HIGHlIGHTSPartnered with SAP under SAP® PartnerEdge™ programAppointed native Massachusetts professionals to expand into the New England region

••

In FY12, Tera Software commenced the UIDAI enrolments in the states of Andhra Pradesh, West Bengal, Karnataka, Ma-harashtra, Delhi, Goa, and Kerala. It also com-menced the digitization of National Population Register in some state. Further it signed an agreement with the Gov-ernment of Nagaland for `19.20 crore for the implementa-tion of NagaSWAN project on Build Own Operate Transfer basis.

Chairman: DSeetharamaiahwww.terasoftware.com

166TeraSoftware

HIGHlIGHTSGenerated 10,072,251 Aadhar numbers as on March 29, 2012Signed an agreement with Nagaland State e-Governance Society (NSeGS)

••

After 2 years of flat per-formance and FY11 be-ing a bad year for TVS, FY12 was a kind of pull-back. In the DMP space, it made it to the #2 posi-tion just behind Epson, the market leader with 53% volume market share. In the last couple of years, TVSE had ef-fectively broad based its POS offerings from being a predominantly DMP company and in line with it, went aggressive on the POS targeting verticals like retail and manufacturing.

Chairman: GopalSrinivasanwww.tvs-e.in

165TVSElectronics

HIGHlIGHTSEmbarked on aggressive channel push and education programs for POS printersInnovative programs such as out of warranty.

•

•


THEDQ200

Domestic Export


271

379

100% 100%100%

213

43% 40% -44%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100%100%

148

174

204

18%111% 17%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


94%100%

187210

10% 12%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Since the demand for analytics went up, SAS was able to maintain its momentum. The compa-ny gained business from sectors such as banking, pharma, governance, and manufacturing that propelled its growth. In addition, the company made inroads into the emerging SMB segment where demand for social media analytics and BI tools over the cloud platform was high, among others.

CEO & MD: SudiptaKSenwww.sas.com/india

169SASIndia

HIGHlIGHTSIncreased its base with social media analyticsCustomer wins in manufacturing and banking sector

••

FCS Software opened its first international devel-opment center in Noida and began focusing on infrastructure manage-ment segment; yet the company witnessed a revenue dip of more than 40%. The company has also opened a new facility in Mumbai and created a new division to focus only on mobile applications. Its marketing costs and project related expenses were slashed by almost 50%. Revenue from USA has also went down by more than 10%.

Chairman & MD: DalipKumarwww.fcsltd.com

167FCSSoftware

HIGHlIGHTSDhruwa Narain Rai resigned as directorAppointed Govinda Sahu as director

••

Memory solutions pro-vider SanDisk’s total fourth quarter revenue increased 19% on a y-o-y basis and increased 11% on sequential ba-sis. Its memory device has been selected by Fu-jitsu for its ultrabooks. With the acquisition of FlashSoft, the company also introduced high-performance solid state drives for the retail channel in the last year.

Country Manager: ManishaSoodwww.sandisk.in

170SanDiskIndia

HIGHlIGHTSIntroduced world’s fastest memory card for smartphones and tabletsAcquired Schooner for Enterprise Software Space

•

•

Domestic Export


105

135

210

100% 100% 100%

29%NA 56%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Orient Technologies con-centrated on infrastruc-ture services arena last year. It made a strategic alliance with eScan to provide eScan security solutions along with Ori-ent’s PCs or laptops run-ning Windows or Linux. It also partnered with K Raheja to cater to its need for additional data center space. It has got business worth `35 crore from gov-ernment agencies including those from the Government of Maharashtra and RBI. It also tied up with Ambuja cements.

CEO: AjaySawantwww.orientindia.com

168OrientTechnologies

HIGHlIGHTSAwarded the Best Solution Provider (Datacenter) 2011Was given Datacenter Special award 2012 by ChannelWorld Premier 100

••


THEDQ200

Domestic Export


100% 100%100%

167177

195

6%NA 10%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

161

100% 100% 100%

250

200

55%13% -20%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


Domestic Export


103

148

188

100% 100% 100%

44%NA 27%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Kale bagged many deals from many airlines. Kenya Airways selected Kale’s fare management services as part of its commercial and pric-ing strategy process. RwandAir and Turkish Airlines selected Kale’s passenger revenue ac-counting solution REV-ERA; South American airline LAN and COPA Airlines signed up for its REVERA Interline service, Bangkok Airways for the EverestAir Serv-ice, and Etihad Airways for accounting outsourcing.

CEO & MD: VipulJainwww.kaleconsultants.com

172KaleConsultants

HIGHlIGHTSKale was among 35 Indian companies in Forbes Asia’s 200 ‘Best Under a Billion’Announces ‘SIS Compliance Package’ for airlines

•

•

Despite doing well in the last 2 quarters of FY11-12, Compage Computers witnessed downfall in its overall yearly revenue owing to the fluctuating market and state-wide agitation in Andhra Pradesh. But the compa-ny is focused to bounce back with new diversi-fication strategies (into segment besides retail). Therefore it has geared up its work-force with new recruitment drive and trainings. It has tied up with Apple for laptops and tablets and other brands too.

CEO: GMahendarwww.compagegroup.com

171CompageComputers

HIGHlIGHTSA dealer association in HyderabadTerritory and technical expansion plans in pipeline in AP

••

104

In terms of revenue and market share, it has 33% market share (ap-proximately `500 crore to `600 crore for the consumer, small office, and home office seg-ment). It aims to cross `200 crore in revenues this fiscal and plans to touch `1,000 crore in the next 3 years. It has made over 10,000 channel partners and is aiming to in-crease its user base by 50% yearly.

CEO: KailashKatkarwww.quickheal.com

174QuickHealTechnologies

HIGHlIGHTSLaunched laptop tracker in VishakhapatnamRecognized at CRN Channel Champions 2011 by CRN Magazine

••

277

204184

-13% -7% -5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



Zenith’s overall income as per the unaudited result is at `189.92 crore as com-pared to previous fiscal which closed at `204.58 crore. It also faces litiga-tions related to its group company about default on foreign currency bonds. The company had diver-sified from the PC and systems business both for growth and as a measure to de-risk itself. Its division, Vu Tech-nologies, deals in intelligent TVs, waterproof LCDs, car TVs, video walls, LED, LCD, 3D Camera and touch-screen products.

Chairman & MD: RajKumarSarafwww.zenithpc.com/

173ZenithComputers

HIGHlIGHTSZenith’s strategy was to target the high technology upscale user segment of both individuals and institutions

•


THEDQ200

Domestic Export


100%

100%

100%

130

172183

32% 6% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


97% 98%99%

3%2%1%

171185 187

8% -1% 1%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


52

104

31%

50%

31%

69%50% 69%

178

29% 101% 72%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


153

183176

100% 100% 100%

20%9% -4%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Logitech, like others, faced challenges posed by Thai floods, but did not refrain from strength-ening its operations. Fo-cused on penetrating the market, it adopted a 2-pronged strategy to tap 7 metros along with 30 emerging metro mar-kets and the tier-3 cities. Besides, it opened 45 Logitech shopping shops and continued to operate through LFRs like Croma, e-Zone, and Staples. Going further, it was a year, when it doubled its headcount to 80.

Country Manager, India & South West Asia: SubrotahBiswas www.logitech.com

176logitechIndia

HIGHlIGHTSPitched solar powered keyboardConducted several channel training programs in exotic destinations like Australia

••

During FY12, WeP Peripherals launched scanners and also en-tered into a tie-up with a Europe based company to launch card printers. After the acquisition of Elnova (power busi-ness), its UPS business has been made a sepa-rate entity that offers both brands of Elnova and WeP (UPS). FY12 was also a witness to client wins in POS printers (Bridgestone Tyres).

MD: RamNAgarwalwww.wepindia.com

175WePPeripherals

HIGHlIGHTSDot matrix printers contributes 30% to the turnoverUPS segment contributes 10% to the business

••

104

FY12 marked the ad-dition of 40 service providers (public cloud solutions); investments (desktop virtualization); advances in cloud appli-cation platform; 1,800 client wins (IT, BFSI, manufacturing, retail, etc) for VMware India. Meanwhile, in order to tap the growing demand in Gujarat, the company opened an office in Ahmedabad. In order to further strengthen its presence, the company opened its second R&D center in India in Pune.

MD: TSrinivasanwww.vmware.com

177VMwareIndia

HIGHlIGHTSCelebrated a year of launch of Cloud FoundryAppointed Redington as national value added distributor

••

FY12 witnessed minor obstacles in Embee’s path which led to a 3% loss in turnover. How-ever it can certainly be credited for a number of deals that it bagged in FY12. Further, it ex-tended its engagement with software vendors in different categories. Notably, it boasted of a successful implementation of an end-to-end IT infrastruc-ture for a mid-sized steel manufacturing organization. The contract was worth `3 crore.

MD: SudhirKothariwww.embee.co.in

178EmbeeSoftware

HIGHlIGHTSPartnered with Microsoft as one of its large accounts resellersPartnered with Adobe to incorporate its new ‘Partner Connection’ reseller program

••


THEDQ200

Domestic Export


100%100%

174

NA 35%

2010-11 2011-12So

urce

:DQ

Estim

ate

129

Domestic Export


74% 81%80%

26%

19%20%

128

191173

-41% 49% -9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


98% 98%97%

2% 2%3%

154 159171

3%12% 8%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100%

158170

8%NA

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Dion Global Solutions (a Religare group com-pany) saw strong growth across sectors and through acquisitions like Investmaster and Swiss-risk Financial Systems. Through acquisitions, it expanded in Europe and ventured into North America market through BPS enterprise. The company anticipates strong growth in the coming year in the light of acquired companies.

Managing Director: RalphJamesHornewww.dionglobal.com

179DionGlobalSolutions

HIGHlIGHTSRecorded a healthy growth of 35%Mahindra Satyam to buy 15% stake in Dion

••

Aptech went through a de-growth phase in FY12. During the year, it entered into tie-ups with ATTEST, London College of Management Studies to open the first ATTEST Author-ized Testing Center in UK. It also tied up with TRRAIN Foundation to empower people in the retail sector. It successfully conducted the first Com-mon Management Admission Test (CMAT) mandated by the AICTE.

CEO: NinadKarpewww.aptech-worldwide.com

180Aptech

HIGHlIGHTSEntered the Japanese market with GAIA Management KKPartnered with Hungama Digital Media Entertainment to build the m-education industry in India

••

Although the company faced a 10% dip in Q2, it gained momentum by achieving more than 30% increase in Q4, taking the total revenue toll up by 7.5% over the last year. However ex-ports revenue fell by al-most 50%. The compa-ny has taken up projects in 40 countries. It also went out for VMware virtual desktop rollout for around 700 lines in California.

CEO: DevendraTanejawww.e-pspl.com

181PCSolutions

HIGHlIGHTSBagged service projects worth $2 mn for core infrastructure and application developmentDid 10+projects on private cloud and UC communications

•

•

Siemens PLM’s main-stay is its manufacturing activity which was slow compared to the previ-ous year. However FY12 was a mixed year as it added 250 customers in the mid-market. A sig-nificant portion of sales comes through channels that put it in the forefront in the PLM market. It expanded its presence in enterprise installed base—both horizontally and vertically—driven by both R&D and ca-pacity building by large corporations.

CEO: SumanBosewww.siemens.co.in/plm

182SiemensPlM

HIGHlIGHTSLaunched Teamcenter 9To expand presence with solutions for industries like marine and ship building

••


THEDQ200

Domestic Export


119

NA

150164

100% 100% 100%

26% 9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e



87

126

156

46% 24%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

NA

Domestic Export


100% 100%100%

124

177

153

43% 43% -14%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Alco InfoTech has clocked `164 crore rev-enue in FY12, register-ing a growth of almost 9%. The company has taken up Lenovo’s re-gional distribution for entire Kolkata. It bagged several projects from Eastern Railway, Saha Institutes, Kolkata Port Trust, etc, and rest of the deals came from the corporate sector. It did `40 lakh of gov-ernment business and `25 crore of corporate, wherein the significant pie came from sub distribution.

183AlcoInfoTech

HIGHlIGHTSLenovo and HP upgraded previous partnerships from reseller level to regional distributionPartnered with power conditioning vendors

•

•

CEO: PankajKediawww.alcoinfotech.com

Flagship UTM prod-uct—Cyberoam—ac-counted for 65% of the overall revenues, growing at around 45% from last year. While Cyberoam enjoys major share in the mid-market segment, it also made in-roads into the enter-prise market bringing up to 10% of the UTM revenues. The company was recognized in the category ‘In-novation in Turnkey solution products—OSS/BSS’ at the 6th National Telecom awards.

CEO: HemalPatelwww.elitecore.com

184ElitecoreTechnologies

HIGHlIGHTSFound traction for its telecom (BSS/OSS) businessNamed as a ‘Cool Vendor’ in CSP Operational and Business Infrastructure 2012 Report by Gartner

••

Visesh Infotecnics’ rev-enue fell to `153 crore showing a degrowth of 13% in FY12. However the company has en-tered into a new venture in the field of retail VAS & bill payments. It also launched B2B2C based multi-purpose transac-tion platform for retail-ers. It provides services to the visiting customers such as Prepaid Mobile Recharge, Postpaid Mobile Bill Payments, DTH Recharge, Landline bill payments, Data Card Recharge/Payments, etc.

Chairman: PeeyushAgarwalwww.viseshinfo.com

185ViseshInfotecnics

HIGHlIGHTSForayed into retail VAS & bill paymentsLaunched B2B2C based multi-purpose transaction platform

••

Domestic Export


100% 100%

120

150

NA 25%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

The company witnessed a 20-30% growth. The fis-cal turned out to be good as it witnessed key sales in the products Seagate, Intel, LG, and Dell. Some of the major challenges faced by the partners were from the online business which has slowly started to be a threat for the busi-ness of retailers in Ben-galuru. With branches in Ahmedabad and Jaipur, Mega Compu World has planned to concentrate more on laptop business.

CEO: MahendraBaidwww.megacompu.co.in

186MegaCompuWorld

HIGHlIGHTSTied up with Intel, LG, APC, HP, Acer, AMD, Samsung, Sony, and Logitech

•

Cover Price 50/-

TERM ISSUES PRICE YOU PAY YOUR BENEFIT ZONE1 year 12 ` 1200/- ` 1080/-

24 ` 2400/- ` 2160/-36 ` 3600/- ` 3240/-

2 years3 years

I save 10% on Cover price

I save 10% plus & get the freedom to choose any one assured Gift from Polo gift Voucher Worth 2000/-`

I Save 10% plus & get assured free Indus Healthplus medical check up voucher Worth 2500/-`

Hurry! Tick your choice of subscription

It Is The Best Time of the year

to Grab Dataquest Subscription!!

Limited

Period Offer

1 year

10%Cash Discount

CASHDiscount

2 years

10%Cash Discount

Assured gift of choice

3 years

10%Cash Discount

Healthcheckup voucher

Worth 2000/-` Worth 2500/-`

Recommended

Win Exciting yatra.com

Holiday Packages Every Month

5

Worth 7500/-`

Announces a special subscription scheme!The Business of Infotech

Yes! I Want To Subscribe To Dataquest

4 easy ways of subscribing to Dataquest

WEB EMAIL SMS: www.dqindia.com/subscribe.asp | : [email protected] | : DQSUB to 56677

Call : 0124-4822222 | 080-43412333 | 044-28221712 | 033 -65250117 | 022-42082222 | 020-65000996

Subscription Benefits

Regular delivery on your doorstep Guard against future price increase Replacement guarantee for missingissue Discounted price Free subscription to DQ weekly e-newsletter Dataquest Direct Auto-renew s

ervice for a hassle free, uninterrupted subscription Invitation to attend relevant forums by Dataquest

Existing subscribers get additional 5% discount on renewal plus assured gifts.

1year 1020/- 2 years 2040/- 3 years 3060/-` ` `

A value added subscription to our weekly newsletter – Dataquest Direct

AssuredDelivery

Please fill the form in CAPITAL LETTERS and mail/fax it to us

PLEASE NOTE – Send crossed Cheques in favour of “Cyber Media (India)Ltd”. (Cheques should be payable at Bangalore, Kolkata,Chennai, Delhi, Hyderabad, Mumbai or Pune only. For other cities, please add 50 towards bank charges.) In case of payment by creditcard, you may fax the completed form to 0124-2380694 or mail the form with payment(Cheque/DD)to:Sarita,'Cyber House',B-35,sector 32,Gurgaon ,NCR Delhi-122001.Tel:0124-4822222.Please allow 2 to 4 weeks for your subscription to commence. Gift vouchers will be sent after 2 months of commencement ofsubscription.This subscription is valid in India only.All disputes subject to jurisdiction of Delhi courts only. For any subscription relatedqueries,kindly contact : [email protected].

Signature as in card: Date: Subscription No. (for renewal):M M Y Y Y Y

Payable at ( specify bank and city)

for ` Name (as on card): Expiry Date M M Y YY

Organization: Designation:

City: State: Postal Code:

Delivery Address:

Name: Date of Birth: M M Y Y Y Y

I am paying Rs. by DD/Cheque No.: Dated: M M Y Y Y Y

Mob[ ]: Tel: Email [ ]:

Charge my Card No.

I want to avail premium service of receiving my subscription by courier. (please add the following charges to yoursubscription amount: 600/- for 1 year | 1150 for 2 years | 1700 for 3 year).

[ ]Essential fields


THEDQ200

Domestic Export


100%100%

100%

218

294

146

35%29% -50%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e125

140 145

100% 100% 100%

12% 4%9%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export

Growth Revenue (`crore)Growth


Revenue (`crore)

107

122

144

14%23% 18%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

The fiscal commenced with the appointment of Sunil Grewal, as sales director, India and wit-nessed major revenues from Mumbai and Del-hi-NCR and Q2 topping the charts on high de-mand for motherboards. But the company faced a major challenge in relation to post-sales services. GIGABYTE strengthened its foothold in the North East region and also consolidated its market share in the Delhi-NCR region.

Sales Director, India: SunilGrewalwww.gigabyte.in

188GIGABYTETechnology

HIGHlIGHTSIntroduced Glass Fabric PCB technologyOpened exclusive service center in Mumbai, and nearing completion in 4 cities

••

104

Supreme Technologies had a steady FY12, since it grew only 3%. Sluggish demand sce-nario is the main reason behind its almost flat growth. While it focused on the SOHO segment in the East, it contin-ued to have all the big brands in its kitty such as Dell, Intel, Sony, etc. It continued its thrust on retail which it wanted to extend through e-commerce also. However its plans are not yet wit-nessing fruition.

MD: VinayDugarwww.supremetechno.com

189SupremeTechnologies

HIGHlIGHTSPlanning to put up a website focusing on e-commerce with an investment of `12 crore

•

It was a good year for Tavant with increased demand from existing customers and pros-pects. The company acquired 12 new clients including 3 in gaming, 2 in financial services, and the remaining in e-commerce and man-ufacturing verticals. Tavant also added new expertise areas like mobile apps, big data, and HTML5, and strengthened financial services vertical with capital markets practice launch.

CEO: SarveshMaheshwww.tavant.com

190TavantTechnologies

HIGHlIGHTSPartnered with Kaazing to deliver real-time web appsRanked #5 in DQ Best IT Employer Survey 2011

••


303

168150

-45%-7% -10%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate


Rough tidings for Megasoft which saw net sales dip to `150.37 crore and PAT falling to `17.50 crore from `21.71 crore in 2010 consequent to the loss of a key customer in 2011. The top 5 clients con-tributed to over 50% of revenues. Focusing on the mobile communica-tions market, Megasoft launched 2 new products—Active Poster Product and Mobile advertising; and launched a 10-inch Android based system in the poster product segment.

MD & CEO: GVKumarwww.megasoft.com

187Megasoft

HIGHlIGHTSSigned 2 large carrier deals in Africa and USFocus on growing in LatAm, India, and Asian mobile markets

••


THEDQ200

100

NA

121

141

100% 100% 100%

21% 17%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export

Growth Revenue (`crore)Domestic Export


100% 100% 100%

110

130 131

18% 1%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

0%

Domestic Export


100% 100%100%

108101

130

9% -6% 29%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


2% 1%2%

98% 99%98%

133122 128

-8%-32% 5%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

FY12 was the year of new partnerships for Guwahati based Da-tamation Services. In FY12, the company registered 35% rise in growth. The large pie of the company’s business came from distribution around (40%), followed by SoHo (30%), and the remaining from services. Today, the distributor has a di-verse product portfolio consisting of Canon, HP, Lenovo, Acer, Intel, Sony, Asus, Toshiba, LG, Apple, TVSE, and many more.

CEO: PawanKumarAgarwalwww.datamationindia.com

191Datamation

HIGHlIGHTSAdded Toshiba and Asus as regional distributorsIncreased focus on camera and notebook

••

Within the business of IT solutions, Targus opened up its facilities in Singapore and Dubai. It added Network 18, Bharti airtel, Samsung, Ibibo, Dish TV, CEDAC, Military Intelligence, RailTel, and CRIS to its new clients’ list. The major revenue con-tributors were IT/ITeS, telecom, and BFSI. While workforce remained almost the same, it brought the new service of IP RAN (Radio Access Network) on the sidelines of 3G penetration.

CEO: ColBalwinderSinghwww.targustech.com

192TargusTechnologies

HIGHlIGHTSBest Solution Provider (Data Center) by ITPVAwarded CRN Excellence award 2011

••

Focusing on the soft-ware services business without sacrificing on its products business during FY12, InfraSoft witnessed the highest geographical growth (60% from UK and Europe). Top 5 custom-ers contributed 70% to revenues. In order to strengthen its growth further, InfraSoft tied up with IBM (to provide core bank-ing on cloud services for banks) and launched mobile core banking solutions.

CEO & MD: HanumanTripathiwww.infrasofttech.com

InfraSoftTechnologies

HIGHlIGHTSDefinitive agreement to acquire DFS unit of KPIT Cummins InfosystemsStrengthened presence in Pune and Chennai

•

•

193

Four Soft bounced back in FY12 (after regis-tering a dip of 8% in revenue in FY11) by registering a consistent performance in the last 3 quarters and offering advanced solutions on licensed as well as SaaS model. The company has a customer base of 400 global players in the logistics, transportation, and supply chain verticals and made significant inroads in the shipper and manufac-turing domains.

CMD: SrikanthReddywww.four-soft.com

194FourSoft

HIGHlIGHTSCEO Rajshekhar Roy exited the companyWitnessed breakthrough in SaaS offerings across geographies

••


THEDQ200

Domestic Export


19% 29%25%

81% 71%75%

131121 126

-15% -8% 4%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


63%

37%

44%

56%

54

123

NA 127%

2010-11 2011-12

Sour

ce:D

QEs

timat

e

Domestic Export


100% 100% 100%

158137

122

-13% -11% -15%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


82

NA

83

121

1% 46%

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e


FY12 was witness to ap-pointments; acquisitions (Infostack Solutions); and launches (Oracle Accelerate Solution for the chemical industry). It added a nearshore delivery center (Mil-waukee, US). It signed a global services agree-ment with SAS and en-tered into a tie-up with QlikTech. The company also entered into a strategic relation (travel and hospitality industry veteran, a US based consult-ing firm).

Chairman and MD: SuneelMAdvaniwww.bsil.com

195BlueStarInfotech

HIGHlIGHTSFormed a JV entity (Blue7 Solutions LLC) with Trisept Solutions to cater to the travel and hospitality industry

•

Mindlance’s record growth can be attributed to its rapid expansion and penetration into 13 states through 14 cent-ers and 200+service delivery facilities across the country. It also grew its bouquet of offerings to include data mobil-ity, cloud services, data management and secu-rity, with focus on innovation of services. It has earned 400 clients from BFSI, IT, ITeS, etc, and plans to earn another 300 clients by March 2013.

CEO:KamalSharmawww.mindlance.com

196MindlanceIndia

HIGHlIGHTSBagged ‘PC Quest’s Best IT Implementation’ award for end-to-end integration of IT services at Bengaluru Metro Rail Corporation (BMRCL) in 2011

•

Jetking Infotrain’s rev-enue declined by more than 30% in the last two years. The main reason was a decrease in new enrolments by 15% and total dropout of enroled students by around 5%. The company has in-troduced virtual class-rooms and workshops, and is connecting with engineering and MBA colleges to level off the losses. Jetk-ing also raised expenses for online marketing by 10%. It is also planning to enter the Nigerian market.

CEO: SureshGBharwaniwww.jetkinginfotrain.com

197JetkingInfotrain

HIGHlIGHTSOpened two new international centers in VietnamGot ISO-9001 certification last year

••

After a flat FY09 and FY10, the company saw a surge in topline and profits during FY12. For instance, it saw a 508% y-o-y upsurge in profits to `11 crore during FY12. The good performance can be attributed to the im-provement in business traction which resulted in revenue growth. A major contract from RBI along with a good order pipeline made FY12 a turnaround year for Thinksoft.

CMD: AVAsviniKumarwww.thinksoftglobal.com

198ThinksoftGlobalServices

HIGHlIGHTSBuoyancy in testing market fire up revenuesGood traction from BFS

••


THEDQ200

Domestic Export


182

154

3% 3%3%

97% 97%97%

121

-17% -15% -21%

2009-10 2010-11 2011-12So

urce

:DQ

Estim

ate

Domestic Export


100% 100% 100%

109 110 110

1%NA

2009-10 2010-11 2011-12

Sour

ce:D

QEs

timat

e

0%Aftek may have showed promise as it pulled the reins to chalk out a strategy to invest in sev-eral products and solu-tions (around 3 years ago) that offered the potential to pull revenue margins across the do-mestic front and various geographies. But even its promising plans have failed to have a positive effect on the revenue margins, as it continued to fall since the past few fiscals.

Chairman & CEO: RanjitDhuruwww.aftek.com

199Aftek

HIGHlIGHTSHas authorized PATCON GmbH as its sales and marketing partner in Europe

•

104

Dax Networks witnessed flat growth irrespec-tive of many products and projects executed in FY12. The company clocked `110 crore in FY12 vis-a-vis FY11. It executed an IP surveil-lance project in Mana-ppuram, and supplied active and passive prod-ucts to ELCOT, Punjab E-governance project and Sarva Siksha Abhayan. For Wire-less LAN products, Dax completed many projects with IIT Guwahati and National Institute of Technology.

CEO: MrsSudhaJagadishwww.daxnetworks.com

200DaxNetworks

HIGHlIGHTSLaunched new IP Surveillance products in FY12Completed many projects with IIT Guwahati, NIT, Northern Railways, IGCAR, NIC Delhi, and Punjab School Education

••

www.pcquest.com A CYBERMEDIA Publication A U G U S T 2 0 1 2 PCQuest 73

the first page to print, and quality of prints. Time taken for the first print to come is usually longer as some MFDs need to warm-up and buffer the document before they can start printing? For printing speed, we counted the number of prints per minute based on a 40 page print command. For testing the print quality, we printed a full-page monochrome graphic as well as line-art and curves.

CopierFor copier testing, we checked the time taken to copy a full-page of text. The copies were then compared on how true they were to the original documents. The copy speed also correlates to the copy volume with faster devices generally having a larger copy volume.

ScannerScanner testing was done by taking into consideration two basic parameters --scan time and quality of scanned images. We also considered the scan resolution in optical and interpolated form.

NetworkingOne of the key features in MFDs is the ability to connect with a customers’ computer network. Once connected to the network a single MFD gets connected to the internet. As a general rule, almost all mid-volume sized machines upwards come with full network functionality as standard.

Features and buildCompact yet powerful is what makes MFDs desirable, especially if the price is within budget. Features like scan to PC, print through and email or downloading documents online, directly into the MFD to print without having to connect with a PC or USB etc are some of the interesting and useful features that MFDs come with. They add to their appeal and overall value. Compact printers take lesser desk space and so are always favored.

How we testedWe used our three axis model of performance, price, and features for evaluating all the printers. We used the Brown-Gibson model to arrive at the weightages for the various parameters that we used for scoring. For the testing of MFDs, a laptop (Intel core i5 processor, 4 GB RAM) and a standard bundle of 100 pages were used. At a time, all 100 pages were commanded for print and then time taken for first print out was recorded. After one minute, printing process was canceled and pages were counted for PPM (prints per minute). Likewise CPM (copy per minute) was calculated. Same procedure was adapted for duplex printing and copying. Time taken for the scanning of page was done for a setting of 300dpi. For Print quality testing, we checked for smallest readable font, full-page monochrome graphic and Line art and curves.

Brickbats or Bouquets?Well, both are welcome...

just log on to the PCQuest forum (http://forums.pcquest.com) and pen them down.

The forum offers PCQuest readers a platform to post their comments, complaints and suggestions on the magazine.

There are discussions running on many issues, technology and non technology related. Come and join.

And being a member may just get you prizes as well!

http://forums.pcquest.com


Gear Up for GrowthEd Nair, The author is Editor of Dataquest [email protected]

The DQ Top 20 study is a great occasion to take stock of the entire industry. Much of the commentary that surrounds the study brings out trends that are at play right now in the market.

The study reveals that the domestic market experienced a marked slowdown. Compared to growth of 26% in 2010-11, the Top 20 companies who serve the domestic market grew by 18% during 2011-12. In a domestic market of nearly `150,000 crore ($31 bn) as of 2010-11, the decline is worth `12,000 crore ($2.4 bn), which is significant.

One of the biggest reasons for this shortfall (we are calling this a shortfall because we need to make up for this) is attributed to government and public sector units. These segments were sluggish in buying technology. Projects in government and PSUs are usually large, and most often greenfield because of which they consume lot of systems, software, storage, and networking—all components of IT infrastructure—which account for a big chunk of the domestic IT market.

On the other hand, due to long technology obsoles-cence cycles, much of the private sector enterprises did not go in for a technology refresh phase, but instead stuck to incremental buying. Telecom sector, one of the large buy-ing segments, had its own woes to tackle and their priori-ties centered on consolidation.

Circumscribing this situation was the general environ-ment of policy paralysis and macroeconomic factors that

pulled the economy into a slowdown.Alok Goyal, COO, SAP India, put it well when com-

paring the 2011 slowdown with the 2008 recession. He said that in 2008, people did not know what hit them and everybody froze spending; whereas in 2011, the effects are more relayed. In such situations, the ones with resources can make it good, he said.

True. Many Indian enterprises chose to look ahead. The dramatic growth in virtualization, enterprise applications, managed services, cloud, and service-based models bear testimony to this trend. The year saw a record jump in the number of third-party data centers. Enterprises are looking at analytics, big data, mobility, SaaS, cloud, and unified communications. The market for IT services is also open-ing up in a big way.

The year also saw the opening up of tier-2 and tier-3 markets. These markets will drive the future for Indian IT, and vendors are scrambling to get a piece of the action here. The year also saw the rise of the consumer market in IT, another huge potential growth market.

If we put these into proper context, the 8% dip in growth should not bother us. The potential in govern-ment and PSUs; new verticals like healthcare, education, and retail; the momentum for cutting-edge enterprise technologies; the vast tier-2 and tier-3 markets, and the huge consumer market are strong drivers no other country would have.

Therefore, let us gear up for growth, amazing growth!

LASTMATTER

Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.Other names may be trademarks of their respective owners.

email [email protected] call 000 800 100 7789 / 080 4029 1298

Oracle MiddlewareTrusted by 100,000 Customers Worldwide

#1Middleware

#1 in Application Servers

#1 in Service-Oriented Architecture

#1 in Identity & Access Management

#1 in Enterprise Performance Management

PRODUCTION NOTES

Fonts: Univers LT Std. 75 Black, 65 Bold, 55 Roman, 45 Light, 67 Bold Condensed, 57 Condensed

PUB NOTE: Please use center marks to align page.

Please examine these publication materials carefully. Any questions regarding the materials, please contact Darci Terlizzi (650) 506-9775

READER

01LASER% RELEASED

6/272011

Print Ad

7.875” x 10.5”Full Page Master (India)

Job No.:Headline:

Date:Project:

Type:Live:Trim:

Bleed:

113M_CRP_No1Mdw_IndiaStill #1 Middleware06/27/2012Master Print AdMagazine7.375” x 10”7.875”x 10.5”8.625”x 11.25”

RNI No. 40432/82DL(S)17/3159/2012-14Licensed to Post W

PP. U(SE)26/2009-2011Posting Date: 3&4 and 17&18 of every month. Posted at Lodi Road HPO

DQ Top 20 Voulme I

Documents

Transcript of DQ Top 20 Voulme I