Case Pres MAN

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    Out of Contr

    Case PresentatiKimberlyn Salaza

    Leo AbergosKristhel Jane Asi

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    Learning OutlineDiscuss the culture of Toyota Motor Corporation.

    Explain the importance of the type of this culture toother carmaker.

    Discuss how culture inuence employee behaviors andactions.

    Dene the terms omnipotent view and symbolic view.

    !utline the lessons that can be learned from Toyota

    Motor Corporation"s experience.

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    !r#anisational Culture

    $nnovationand %isk Takin#

    &eople!rientation

     Team!rientation

    'tability(#ressiven

    ess

    (ttentionto detail

    !utcome!rientation

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    • )ai*en Continuous $mprovement

    • &eople !rientation +alue and respect their people

    •  Team !rientation  Task,!riented

    -eadership 'tyle Democratic

    Toyota Organisational Culture

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    Challenge

    hy do you think a lon# standin# culturethat had such a stron# commitment to

    /uality lost its inuence to empoweremployee behaviours and actions0

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    oyota and Peter Druck 

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    Toyota and Peter Drucker Corporation must move away from command and

    control structure

    Cultivate a true spirit of teamwork

     Take responsibility for the /uality of what theyproduce

    Enterprise must be #uided a clear set of ob1ectives

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    Peter Drucker Says:2rowth makes a business exceedin#ly

    vulnerable.

    'tresseakness3idden Defects

    2rowth to be sound should be the resultof doin# the ri#ht thin#s

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    'tability

    Consistency

    Organisational Culture

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    !m

    Omnipotent View vsSymbolic View

    Omniotent !ie",the mana#ers or the one presidin# the company is

    to be held responsible on the company"s conduct

    whether outcomes are positive or ne#ative Symbolic !ie"

    ,the mana#ers epitomi*e an ima#e of control. Theyare more on inuencin# or#anisation processesbecause their e4ect on outcomes of its or#anisationis limited

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    Learnings rom the caseMaintain a consistent or#anisational culture

     Think at the mar#in 5'M(%T6-isten to your people

     $ncrease customer responsiveness

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