Marketing research | Études de marché : MGCR 352, CMRK 200, CMRK 542

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Introduction to marketing research resources at McGill University. A presentation given to all Desautels Management undergraduate students. | Une introduction aux ressources en recherche des études de marché à l'Université McGill. Une formation documentaire donnée à tous les étudiants de premier cycle de la Desautels Faculté de gestion.

Transcript of Marketing research | Études de marché : MGCR 352, CMRK 200, CMRK 542

Michael David MILLER, B.A., B.A., M.S.I. Bibliothécaire de liaison | Bibliothèque des sciences humaines et sociales

Disciplines : Lettres françaises, gestion & sciences économiques

Liaison Librarian | Humanities and Social Sciences Library

Disciplines: French literature, management & economics

michael.david.miller@mcgill.ca

Marketing research Winter 2015 | MGCR 352 : Marketing management 1

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ at the end of the presentation, we will be able to :

▪ access McGill Library resources remotely (off-campus)

▪ find information on: ▪ industries / markets size / market growth / market trends

▪ advertising information

▪ consumers demographics / consumer trends

▪ competitors (public vs. private)

▪ access the course research guide for MGCR 352 : Marketing Principles and Applications

Presentation objectifs

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

remote access | off-campus access

firstname.lastname@mail.mcgill.ca

Email password

It is important to note that in order to access electronic resources provided to you by the McGill University Libraires, it is obligatory that one pass via the McGill University Library web page in order to activate the authentification process.

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ library Research Guide : Industry Research

▪ Passport GMID (Euromonitor)

▪ Marketline (Datamonitor)

▪ what do these databases do for us?

▪ industry reports

▪ industry growth, trends and size (past, present and future)

▪ also try Industry Canada

▪ Statistics by industry

industry information

La tour de la Bourse de Montréal

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport GMID - Industry information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 1

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 2

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 3

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 4

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 5

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport category briefing - 6

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Markeline Advantage - industry information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Marketline - 1

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Marketline - 2

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Marketline - 3

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Marketline - 4

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry | Industrie Canada - Industry information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry Canada - 1

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry Canada - 2

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry Canada - 3

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry Canada - 4

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Industry Canada - 5

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ library research guide : advertising

▪ Canadian Media Directors' Council Media Digest

▪ eMarketer (Canadian specific advertising articles and data)

▪ Advertising RedBooks (principally U.S. companies)

▪ MarketingCharts

▪ IAB Canada (Canadian specific advertising data)

advertising information

Moulin Rouge : La Goulue

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

eMarketer - Canadian advertising information (new media and technology)

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

eMarketer - 1 - Canadian advertising information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

eMarketer - 2 - Canadian advertising information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

eMarketer - 3 - Canadian advertising information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

eMarketer - 4 - Canadian advertising information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ consult the McGill University Consumer research library guide for additional resources and databases to consult.

▪ PMB Online (Print measurement bureau)

▪ Passport GMID (Euromonitor)

▪ Consumer lifestyle reports

▪ Statistique Canada | Statistics Canada

consumer information - to whom are we selling?

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - Canadian consumption habits

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 1

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 2

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 3

Total number of Canadians (not the

number of Canadians sampled

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 4

Sample size NOTE! This is a projection.

They surveyed ~22 000 people and then extrapolated

to the entire Canadian population

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 5

Of the people surveyed who said yes, I purchased baking ingredients in the last six months, • 1 368 aged 12-17 years old • 1 697 aged 18-24 years old • 2 889 aged 25-34 years old

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 6

Of the people surveyed who said yes, I purchased baking ingredients in the last six months, • 7,4 % were aged 12-17

years old • 9,2 % were aged 18-24

years old • 15,7 % were aged 25-34

years old

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 7

In terms of all 12 to 17 year olds in Canada, 56,8 % purchased baking goods in the last six months.

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

PMB Online - 8

Above average consumption of higher than 100, below average consumption if lower than 100.

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ PMB tutorial by Ms. Jessica Lange of the McGill University Libraries

▪ https://www.youtube.com/watch?v=Y4uQASuOxws&feature=youtu.be

▪ PMB Online Database Guide from the Humanities and Social Sciences Library of McGill University

▪ PMB tutorial by Mr. Olivier Carbonneau of the Concordia University Libraries

▪ https://www.youtube.com/watch?v=ce2dYzFYowE&feature=youtu.be

▪ contact Michael David MILLER, your Management liaison librarian

additional PMB Online assistance

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Passport GMID - Consumer trends and lifestyles

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ Passport GMID database guide from the Humanities and Social Sciences Library

▪ Visit the help section of Passport

▪ Contact Michael David MILLER, your Management liaison librarian

additional Passport GMID assistance

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ Use PMB if …

▪ One does not know what the consumer looks like

▪ Example : What is the profile of someone who buys wine ?

▪ Use Passport GMID consumer reports if …

▪ One already has an idea of who is being targeted

▪ Example : People in their 20s are the target, what are they like ?

▪ Use Statistics Canada if …

▪ One needs a specific statistic

▪ Example : How many people between the ages of 15-24 live in Montréal ?

consult this ressource if …

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

competitor and company information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

▪ Public or private companies ?

▪ Hoovers company records

▪ Public companies

▪ Marketline & Passport GMID (SWOT analyses)

▪ Hoovers (basic company information and reports)

▪ Mergent (Annual reports and financial statements)

▪ Private companies

▪ Mergent (Select the D&B private tab)

▪ Article databases (Business source complete | ABI/Inform | CBCA Complete)

▪ Company research library guide

competitor information

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

summary of resources to consult

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Coordonnées|Contact details Courriel | Email

michael.david.miller@mcgill.ca

Téléphone | Telephone

514 398-4770

Bibliothèque des sciences humaines et sociales Humanities and Social Sciences Library

Page de profil de bibliothécaire|Librarian profile page

http://www.mcgill.ca/library/librarians/michael-david-miller Services disponibles en français et en anglais Services available in French and in English

Merci ! Thank you! Questions? Comments?

Bibliothécaire de liaison | Liaison Librarian : Michael David MILLER

Photo credits

La Tour de la Bourse de Montréal, vue la nuit prise par Pierre Vignau http://commons.wikimedia.org/wiki/File:TourDeLaBourse_night.jpg

DeCA opens new commissary in Belgium with a little help from USACE by USACE Europe District http://www.flickr.com/photos/europedistrict/4292948126/

Moulin Rouge : La Goulue de Henri de Toulouse-Lautrec http://commons.wikimedia.org/wiki/File:Lautrec_moulin_rouge,_la_goulue_(poster)_1891.jpg?uselang=fr